Mather Marshall reviews

★★★★★ 5/5

Google

We used Mather Estates because of Sam. After our initial consultation discussing the sale of our house we felt at ease and that we could trust him. He has been clear and transparent in his communication throughout the sale. He has managed the process well and kept us calm, even though there were the odd hiccups in the sale chain! Overall a delight to work with and landed a successful sale of our house in a relatively short time. Thank you Sam.

Jonny · 13 February 2026

★★★★★ 5/5

Google

We've used Mather to rent out our property in Stevenage for several years now and they have always been very professional and great to deal with, a special shout out to Hayley. It's just been re-let and everything has gone smoothly without any void - Thanks to the team!

Bruno · 13 February 2026

★★★★★ 5/5

Google

We have been with Mather Estates twice now and couldn't have been happier with the service. After having a bad experience with a well known estate agent, being with Mather Estates Stevenage has been a breeze from start to finish! Thanks Sam and the rest of the team!

Charlotte · 28 January 2026

★★★★★ 5/5

Google

I sold my property through Mather Estates. From start to finish I received a very professional service. Great marketing, good advice and clear, regular communication. A sale price higher than I had expected was achieved and the sale concluded without any hitches - within three months of engaging Mather Estates. Thank you to Danielle and Will for a job well done! As a very happy client I have no hesitation in recommending Mather Estates. They know the market.

Adrian · 23 September 2024

★★★★★ 5/5

Google

The team at Mathers are friendly, professional and fully on top of the new renters rights act and its implications. Hayley did my onboarding and patiently took the time to explain the new laws and the landlord onboarding process in depth. Communication is top notch. The team managed to find me a high quality tenant during the Christmas period which is traditionally a difficult time to look for tenants. A very organized, professional and friendly team to work with.

Tracey · 13 February 2026

★★★★★ 5/5

Google

Mather Marshall have been nothing but superb throughout the whole time I have been a tenant in one of their properties. The initial stages of getting me into the house I chose to apply for, Hayely made it extremely easy, and managed to complete the process within a few weeks maximum, which was brilliant given the situation and process. Since then they have provided the best customer service, always provided assistance with issues that arose, and are very friendly and approachable. I would highly recommend Mather Marshall to anyone looking to move into a new property.

Gav · 28 May 2024

★★★★★ 5/5

Google

Mather Estates sold my property quickly and efficiently without issue. Sam was excellent in communication and providing support and updates throughout the process. I wouldn’t hesitate in recommending Mather Estates

Nigel · 27 January 2026

★★★★★ 5/5

Google

I have bought two properties through Mather Estates, and the lettings side of the business manage one of my properties. I wouldn't consider using anyone else. Everything is seamless with them and they tick all the correct legal boxes. As a landlord, I have peace of mind with no aggravation. Emilee in particular stands out as someone who is motivated and on top of every situation. A pleasure to deal with. I wholeheartedly recommend Mather Estates as they are very professional and down to earth. The service is of a very high standard indeed. No nonsense and no gimmicks. A well deserved five stars from me.

Mounia · 29 March 2024

★★★★★ 5/5

Google

We have been working with Mather estates now for a number of Months, primarily dealing with the Stevenage branch , as a contractor it has been a pleasure to work with a business who wants to get the best done in keeping their homes up to standards and current regulations. Big shout out to Emilee who we co-ordinate a lot of jobs through , always very helpful and cheery which is great for jobs running smoothly.

Steven · 17 March 2024

★★★★★ 5/5

Google

Lettings Marshal Matters Stevenage. Danielle are very nice and helpful Lady. She is a brilliant person , nice and brilliant polite. Thank you Danielle :) )))))))

Grzeg · 19 August 2026

★★★★★ 5/5

Google

Just purchased my first property through Mather Estates and I don’t have a bad word to say. Both Sam and Jake were brilliant and really helpful through the whole process.

Fielding · 22 July 2026

★★★★★ 5/5

Google

Mather Estates have made the process of my purchase very smoothly and stress-free. There was no issues with re-viewing the place again when I asked for it and they have been quite quick with chasing up enquiries.I'd definitely recommend them. Will and the team have been very helpful and professional throughout the process. I'd happily use them again.

Shanty · 16 November 2024

★★★★★ 1/5

Google

They are very good during the tendency term and have given us a good rating for keeping the property clean. However, everything changed when I gave the notice to leave the property. I returned the keys 15 days (15/05/2023) before the tenancy ended. Keys were handed to their office, and received a confirmation email from the staff. The reason I have given the keys early is to speed up the checks and process the deposit refund. A week later (22/05/23), one of the staff asked if I had vacated the property and where the keys were. This clearly shows that they do not have robust plans when someone leaves the property or does not communicate with each other in their office. Later sent an apology email and started the usual process. Then I was waiting for the checkout report, which they said would be sent to the tenant and landlord as per their policy. I have also been waiting 45 days for the deposit to be returned from the day of checkout. I contacted them again on 03/07/23 to check why the deposit was getting delayed, and their response was the landlord was unavailable for this long! Then they claimed they needed £350 to clean the property. I have cleaned the property, including the carpet, with hired equipment. Cut the grass and left the property in decent condition. Despite all this, they insist on robbing me. I was fed up dealing with them and desperate for my deposit, and I finally agreed to 150 deductions. On 04/07/23, they said the refund was processed, and I would receive an email from DPS in 3-5 days. I waited till 10/07/23, and I contacted DOS to check the progress. DPS said they had not received a response from Mathermarshall yet. Again I had to contact Mathermarshall, and instantly I received an email to respond to the deposit claim. I'm short; you will have nightmares from the day you give notice, also, each and everything you have to chase these goons. ***update to your reply*** Please do some research before writing a reply. Keys were handed on 15/05/23 and you have not processed or communicated with neither of the tenants regarding your claim and not processed anything. Again your staff delayed the process for another week by not processing with DPS. In total I waited around 49 days to get my deposit processed. Thanks for your justified reply though , happy hunting

Explore · 15 July 2023

★★★★★ 5/5

Google

We were extremely grateful to Mather Marshall for all the help they gave us during the purchase of our first home. A special mention to Danielle and Diane, who were extremely helpful in guiding us through the process. They went above and beyond to answer any questions we had and book in any additional viewings we requested. Danielle’s communication with us and professionalism throughout was superb. The whole team were really friendly and personable whoever we spoke to which made the whole experience such a positive one. A big thank you to all at Mather Marshall, would highly recommend and use again in the future.

R · 15 July 2023

★★★★★ 5/5

Google

Very friendly independent estate agents in Stevenage, would recommend. They got our house on the market super quickly and provided lots of great advice, so much that we sold our house in less than a week, we couldn’t believe how easy it was. Thank you Danielle, Sam & Will.

Sarah · 2 January 2025

★★★★★ 5/5

Google

From the offset our experience with Danielle from Mather Estates was brilliant. We couldn't have wished for a more professional, experienced and friendly agent to sell our property. She would always be there when we had a question and was brilliant is chasing things up and getting things sorted. She helped make the whole process feel less stressful and really put us both at ease throughout. Thanks again for all your help!

Callum · 31 October 2023

★★★★★ 5/5

Google

Having tried to sell my house for two years with Belvior without success I approached Mather Estates and they found a buyer within 11 days of marketing the property. Excellent customer service throughout the process and a big thanks to Will and Sam for pushing the sale over the line!

Malcolm · 9 October 2024

★★★★★ 5/5

Google

Hayley Bridge was absolutely brilliant in supporting me and my husband. The whole process was really smooth and we felt that Hayley really took care of us. We have a very busy schedule and Hayley worked around our timetable which made everything really easy for us. I would definitely recommend Mather Estates to friends and family.

Tashnim · 27 June 2024

★★★★★ 1/5

Google

If I could give zero I would. Disgusting behaviour from this lettings agents. Left tenant without access to running water for over 2 weeks. None responsive when door bell/phone needed changing. Has submitted an eviction notice without checking in on welfare. Popped round without notice. Please avoid. Disgusted by how this tenant has been treated. As an update based on the comment below. You were the member of staff who turned up without notice at the property, also not wearing a mask (it was round your neck, going against covid guidelines). You handed a letter to me whilst I was flat sitting which stated you would be visiting that day (this is not giving 24 hours notice). I'm also not sure what you mean by "exhausted all options". The notice was served without giving any information as to why. I wont be contacting you to offer my support or advice. I would strongly recommend just shutting up shop.NegativeResponsiveness, Quality, Professionalism, Value

Victoria · 27 August 2022

★★★★★ 5/5

Google

We went to view a property at Ashdown road on 14 October 2023. Diane was amazing, she was extremely professional you can tell that she is highly experienced . MartherEstates professionalism was fantastic. The house we viewed was in top notch condition and the customer experience was very good. We will be using Marther estates when we start our house search in the next 24 months.

Nyambusi · 31 October 2023

★★★★★ 5/5

Google

The service provided in the lettings department was extremely professional, knowledgeable and I found they always went the extra mile in helping me through the more difficult aspects of letting. All the female staff have excellent people skills and in addition had a good sense of humor. I would like to thank Athia for going out of her way and helping me throughout the entire process from referencing right up to moving in !

Robert · 7 March 2023

★★★★★ 5/5

Google

Jake was polite, professional and very respectful to myself and the viewers

Sally · 1 August 2026

★★★★★ 4/5

Google

Ever since I contacted Mather estate about any issues they get back to me really quickly and effectively, I'm really happy in my flat and I can't thank Hayley and Emily enough for the continued support when ever I need it , they are a credit to your company. A really good team .

Daniel · 28 May 2024

★★★★★ 1/5

Google

Terrible experience with mather mathews specifically the agent i believe to be sarah and paul one of the directors. First of all Sarah was over 25minutes late to the appointment and then didn't have keys to get into the building. She made no attempt to ring myself or the office to make them aware of how late she was running so they could contact me, the office tried to make contact with her unsuccessfully. I saw her arrive and it took her over 10 minutes from her arrival to finally make contact but I was already on the phone to the office for the second time. Then her dismissive and uninterested attitude showed. She didn't seem one bit bothered that i had been left in the cold for almost half an hour (it is against the law to keep a vehicle running when parked) there was no sence of urgency she sauntered across the road and then didn't seem to care that she didn't have keys for the main entrance, they were relying on a neighbour to let them in the building, still not 100% sure who had the keys as I've been told 2 contradicting stories. Not very professional not being able to access the building the flat you showing is in! Not very professional to not find a away to inform myself of the tradyness of the agent. A simple solution instead of lying to myself would have been to contact her office, i did twice infact, for them to get intouch not to lie about it. Instead she told me that she "tried" to ring of private number unfortunately i have them blocked for my own safety! But samsungs do let you know if a blocked numeber or blocked private number has tried to ring you, no notifications. Her lateness also made me miss another viewing! Again didn't care she just refused to show me the property not that we could get into the building to view it! Its not like i didn't book in 2 weeks in advance or anything! Then we have Paul a director of the company, the Mather too the marshall! Waited all of monday for a call regarding the viewing on Saturday DIDNT get one I had to ring to prompt them that I wanted to put in a complaint regarding sarah and her lack of professionalism, I eventually get a response he leaves me a voicemail to which i returned the call without listening to the voicemail. Paul refuses to discuss anything with me untill i listen to his voicemail, he is yet to actually hear the complaint from myself just snippets from his staff, while speaking, sorry whilst being spoken at, Paul didn't give a me chance to actually speak in order to have a conversation just continued to talk at me. He was aggressive and belittling and this was from the off, he refused to let me speak many times and he also doesn't understands the meaning of being honest found him to be very misogynistic and uncooperative. We have emailed and he even comes across as uncaring about his own business as i can see he is keeping lots of people extremely happy. Nice to know im not the only one who has had issues with them

Sharon · 14 March 2022