Mather Marshall reviews

★★★★★ 5/5

View Agents

Friendly, efficient and professional!

James at Mather Marshall helped us buy our first home. He was always happy to help and efficient with dealing with any queries we had to help the sale go through smoothly and quickly. Thank you to James and all at Mather Marshall for all your help.

Abbie · 6 October 2015 · Mather Marshall

★★★★★ 1/5

Google

Rating only, no written review.

Bee · 26 June 2015 · Mather Marshall

★★★★★ 1/5

Google

If you scraped the bottom of the barrel you would come out with a more competent and capable set of workers than this estate agent. Personal experience as well as countless friends have led me to the conclusion that this is an estate agent to avoid at all costs. Unless of course you are prepared to lose at least 50% of your deposit; the majority of which is over damages prior to your tenancy. Surely an inventory would prove otherwise you may ask? Wrong. Inventories are down to the landlord, and from my experience no inventory was done, despite contrary claims. To save myself and the reader some time, bullet-pointed are just some of the key issues i found with Mather Marshall. - Landlord (Joint owner of the estate agent) squares up to me in office and threatens me when confronted upon the issue of why the return of my deposit was 2 months late. - During tenancy landlord/agent was called numerous times concerning various issues with the house such as faulty boiler. Nothing was done. - Mold was growing in one of the rooms. The proposed solution? Keep window open all day (during winter!). - Charge for wear and tear. - Charge £66 for extremely cheap door handle. - Charge over £1000 all together for redecoration due to a couple of blu-tack stains which were there prior to tenancy. - Charge for "hole in wall". Once it was proved with pictures that the hole existed prior to the tenancy, charge was removed and another charge for scraped banister was added to compensate. - General rudeness and inefficiency of staff prior to, during and after tenancy. From the first day it was obvious that I would eventually have to settle matters through court which is exactly what happened. They charge students for the same things year in year out, putting deposits into their pocket and leaving the house in the same condition. Condition of the houses are shocking, landlords are nowhere to be seen during the tenancy and everywhere to be seen when the time comes to pocket deposits, and the staff couldn't organize a piss-up in a brewery. I feel like this is one of those estate agents that one picks out of naivety and thus only has the unfortunate experience of renting for a year. Never again. Underestimate their surreal incompetence at your peril.

Norire · 1 May 2015 · Mather Marshall

★★★★★ 1/5

Google

THE WORST!! DON'T EVEN BOTHER WALKING IN THERE ESPECIALLY IF YOU'RE AN INEXPERIENCED STUDENT!! I shouldn't have even bothered given them a star at all!

London · 26 June 2014 · Mather Marshall

★★★★★ 1/5

Google

THE WORST!! DON'T EVEN BOTHER WALKING IN THERE ESPECIALLY IF YOU'RE AN INEXPERIENCED STUDENT!! I shouldn't have even bothered given them a star at all!

Lez · 1 May 2014 · Mather Marshall