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Mather Marshall reviews

4.5

★★★★★ Excellent

581 reviews across 3 offices and 4 platforms

www.mathermarshall.com

Mather Marshall has 581 reviews across three offices (Stevenage, Hatfield and Knebworth) and four platforms, rated 4.5 out of 5 overall. Mather Marshall has the most, 307. Checked 9 October 2026.

Google logo

4.3 / 5

418

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

31

Reviews on Facebook

All 3 offices

View Agents logo

4.9 / 5

129

Reviews on View Agents

All 3 offices

Trustpilot logo

3

Reviews on Trustpilot

All 3 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Mather Marshall's three offices, most reviewed first. Each has its own page.

Latest reviews from every Mather Marshall office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

recently moved to hatfield and let a property through Mather Marshall hatfield office. Where do i start? i have previous had a serious distrust for letting agents, however Mather Marshall has been able to dispel all of that. Their customer service is exceptional and after let maintenance system is the best i have come across. Great job, highly recommended. Sammy& Reina Emojevbe

Tosan · 25 June 2017 · Mather Marshall

5/5

Google

We were pleased with the service from Mather Marshall. Finding the ideal home can be very difficult and exhausting task, however, Mather Marshall made the process much easier, accommodating our needs instantly and finding us our perfect place in no time at all. The negotiators Sam Cox and Duncan Duffy kept us informed all the way. As first-time buyers, we were not familiar with the process, however, they explained all very well and answered all our questions patiently. As well as, they liaised with our solicitors and relevant people and speed up the process. We found their services to be of outstanding quality. Calls were returned promptly and matters dealt with efficiently. We were really happy with the level of service Mather Marshall provided us with and wouldn’t hesitate to recommend them to anyone. Regards Anuraj & Shalini

Shara2310 · 25 June 2017 · Mather Marshall

5/5

Google

We are very grateful for the Mather marshal and team especially the sales Negotiator Sam Cox and the Hatfield Sales director Duncan Duffy. Their attention to detail, support provided and professionalism was outstanding and all the assistance received during the sale process outstanding service keep up the good work. Believe it or not we had completed full transaction in 4 weeks of time. And in house mortgage advisor Nikki fantastic on the mortgage service. Quality service when buying our first family home. I don't think its too late to write review for Mather marshal, just I took little bit time to write solid review as they deserve this post on their website. Many thanks to the Hatfield Mather Marshall team. Cheers Mr & Mrs Syam

Syam · 25 June 2017 · Mather Marshall

5/5

View Agents
Tenant

Excellent Customer Service

I have been looking for a property and been shocked by the awful 'beside' manner of some of the letting agents. Thankfully after finding a property I liked through Mather Marshall the process has been hassle-free. Louise at the branch has been efficient and the level of service she has provided has been fantastic - even with a smile, nothing has been too much trouble. Thank you Louise and Mather Marshall.

Megan · 22 June 2017 · Mather Marshall

4/5

View Agents

Sold a flat,bought a house

The team at Knebworth and Hatfield offices were great and responsive to our needs. They answered our questions well and we felt they were on our side.

Nigel · 15 June 2017 · Mather Marshall

5/5

View Agents

Excellent Service

I can not rate this Estate Agents enough. They give a 100% rate of service. Keeping you updated throughout the whole sale's process. I would definitely recommend anyone who is looking to either sell or buy a property to go through them.

Frances · 15 June 2017 · Mather Marshall

5/5

View Agents
Buyer

Quick and smooth-running sale

Estate agents are friendly and attentive, very easy to get hold of. Kept us updated throughout the process and greatly contributed to the pleasant, no hassle experience that buying our first home turned out to be. Many thanks Mather Marshall.

Emily · 15 June 2017 · Mather Marshall

5/5

View Agents
Seller

Outstanding Service

We sold our property within a week, and their pictures and marketing were excellent. Arrangement of viewings was smooth, and the feedback provided very good. Barry in particular was extremely helpful. He was always available when we needed him (even on his day off!) and he went well over and above his remit to help us with our purchase also, which I would never have expected. Our purchase through a different estate agent became very complicated, and he helped manage the chain through to completion giving us excellent advice throughout the process. He is clearly very experienced and an asset to his company. We used their recommended solicitor and mortgage broker, and were very pleased with these services too. It helped greatly later on that Barry was able to leverage his working relationship with these parties to make the process even smoother. Overall very impressive, and I would highly recommend to anyone.

Ben · 12 June 2017 · Mather Marshall

5/5

Google

Great price for our house, proactive communication and when our move approached a critical deadline, Darren literally drove to collect and deliver documents to keeps us on track for completion. We honestly couldn't have asked for more. Thanks!

Phil · 25 May 2017 · Mather Marshall Estate Agents Knebworth

1/5

View Agents
Buyer

Awful experience

I have been very disappointed with the level of customer service provided by the Director of the branch, Duffy Duncan. He has been awful and rude. Avoid this agent at all costs! Like plague!

Anonymous · 10 May 2017 · Mather Marshall

5/5

Google

Cool

Jacek · 30 April 2017 · Mather Marshall

Agent replied

Thank you Jacek

5/5

View Agents
Buyer

House purchase via Mather Marshall

Very helpful staff, including Tracy arranging the viewings to Fraser showing us around and being very accomodating and allowing us the space to view.

Jane · 7 April 2017 · Mather Marshall

5/5

View Agents
Seller

Very supportive

Most people find this whole affair pretty stressful. This was the case for us too. Whenever we were unsure of our next move, we found there was always someone at the office who would talk us through our problems, explain the situation or make calls for us. We found all the staff at Mather Marshalls extremely helpful, friendly and supportive..

Linda · 28 March 2017 · Mather Marshall

5/5

View Agents
Buyer

Barry Butler

Barry took control of the sale and was a pleasure to deal with, he was friendly, understanding and very responsive, he has consistently chased solicitors and kept everybody informed at all times.

James · 23 March 2017 · Mather Marshall

5/5

Google

Fantastic Service and has superb knowledge of the surrounding areas. Highly Recommended. Comments by Stuart and Sarah of Welwyn.

Mather · 15 March 2017 · Mather Marshall Estate Agents Knebworth

5/5

View Agents
Seller

Excellent service, highly recommended

I chose Mather Marshall to sell my late mother's house because they were the most helpful and approachable of the three agents I contacted to value the house for probate. The house was sold within a week for the asking price, and while the sale was going through I was always kept informed promptly about any developments. Thanks to Tracey and Linda for their professional, efficient and friendly service.

Liz · 30 January 2017 · Mather Marshall

5/5

View Agents
Seller

very happy with the service

i was planning on getting 3 valuations but as soon as Barry gave us his ideas we were convinced to allow him an opportunity to sell our property. we were not disappointed. although plan A didn't work as hoped, very soon we were successful in achieving our target price. we were kept fully updated by all the staff who were professional, friendly and approachable. they took care of everything.

Lynn · 24 January 2017 · Mather Marshall

5/5

View Agents
Buyer

Excellent service

Fraser was very helpful with my purchase and always ready to help with additional access to property when needed. Punctual and polite I couldn't ask for more and would recommend this agency.

Janet · 7 January 2017 · Mather Marshall

5/5

View Agents
Buyer

Best estate agents !

From the first viewing, right up to getting the keys, Mather Marshall were outstanding in their customer service. Consistently going over and above to help, they were the shinin light in a stressful time. I dealt predominately with Tracey Plenty who still helps with queries a month after we moved in. If Tracey wasn't around, anyone of the guys in the office proved just as helpful, including one of the owners who was more than happy to dive in. Couldn't recommend these guys enough

Vicki · 12 October 2016 · Mather Marshall

5/5

View Agents
Seller

Couldn't ask for more

Darren guided us through the sale process and obtained an excellent price for us within days of putting the house on the market. He always acted in our best interests. When our chain slowed right down, he was always there for us, contacting various solicitors and even driving 2 hours to collect and deliver documents to expedite our sale. He was very contactable and proactively kept us informed. We really couldn't have asked for a better agent. Many thanks Mather Marshall Knebworth!

Phil · 20 August 2016 · Mather Marshall Estate Agents Knebworth

5/5

View Agents
Seller

Friendly and very professional

Mather Marshall sold my house earlier this year. I had several agency's come round to value and discuss selling my house but preferred their approach and felt they would represent my house in the best way. To start they came round to have a look but also to have a chat about what I wanted as a seller. After discussing what they though the house was worth they also advised me on the approach they would take which suited my needs down to the ground. Though out the process they kept me informed and up to date. I would highly recommend them and in the even that I do move again ( fingers crossed I won;t have to deal with that stress again) I would use them again.

Alex · 4 July 2016 · Mather Marshall

1/5

Google

Rating only, no written review.

Partej · 25 June 2016 · Mather Marshall

Agent replied

Dear Mr Bhamber The lettings business was originally owned by a Mrs D Norris who has now left and I Paul Mather am once again running this side of the business I apologise for any bad experience you received and hope now that the staff have changed we can assist you in the future all the best Paul Mather

5/5

Google

The Mather Marshall team were excellent from start to finish.Their attention to detail, support provided and professionalism was second to none. We would like to thank you for your genuine personal guidance and continued support throughout the whole sale process, which indeed was not a particularly easy chain of events. Excellent service - if only other estate agents could take a leaf out of your book! Mr & Mrs Wombwell

Wendy · 25 June 2016 · Mather Marshall

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Mather Marshall

How many reviews does Mather Marshall have?

Mather Marshall has 581 reviews across its three offices, rated 4.5 out of 5 overall: 418 on Google, 31 on Facebook, 129 on View Agents, 3 on Trustpilot. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Mather Marshall office has the most reviews?

Mather Marshall has the most, with 307 reviews rated 4.3 out of 5, followed by Mather Marshall with 148.

Where are Mather Marshall's offices?

Mather Marshall, 129 High Street, Old Town SG1 3HS; Mather Marshall, 27 Market Place AL10 0LJ; Mather Marshall Estate Agents Knebworth, 132 London Road SG3 6EY.

What do sellers say about Mather Marshall?

45 reviews from sellers, rated 4.9 out of 5 on average. For example, Mark wrote: "Darren is The Best Estate Agent in Knebworth!!  he sold our house in a week to the second person that viewed it, the marketing was spot on and a cut above the ..."

What do buyers say about Mather Marshall?

38 reviews from buyers, rated 4.9 out of 5 on average. For example, Joanne wrote: "We recently purchased a house and Darren went above and beyond to help us during this time. Open honest communication in a timely manner with regular updates as ..."

What do tenants say about Mather Marshall?

3 reviews from tenants, rated 3.7 out of 5 on average. For example, Megan wrote: "I have been looking for a property and been shocked by the awful 'beside' manner of some of the letting agents. Thankfully after finding a property I liked ..."

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.