5/5
GoogleFinn was a great help. He was able to answer my questions and steer me in the right direction regarding my questions. Many thanks
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Ludlowthompson estate agents in London
★★★★★
3,465 reviews across 8 offices and 1 platform
Ludlowthompson has eight offices, all in London. Together they have 3,465 reviews on 1 platform, rated 4.7 out of 5 overall.
Our offices
Ludlowthompson's eight offices, most reviewed first. Each has its own page.
- Ludlowthompson Kennington/Oval4-6 Clapham Road, SW9 0JG870 reviews · 870 on Google (4.7)13 in the last 90 days
- Ludlowthompson Finsbury Park8 Blackstock Road, N4 2DL712 reviews · 712 on Google (4.7)6 in the last 90 days
- Ludlowthompson Docklands3 - 5 Dock Street, E1 8JN594 reviews · 594 on Google (4.7)4 in the last 90 days
- Ludlowthompson Tooting62 Tooting High Street, SW17 0RN500 reviews · 500 on Google (4.6)4 in the last 90 days
- Ludlowthompson Dulwich81-83 Lordship Lane, SE22 8EP402 reviews · 402 on Google (4.7)3 in the last 90 days
- Ludlowthompson Lewisham / Greenwich258 Lewisham High Street, SE13 7LB264 reviews · 264 on Google (4.6)0 in the last 90 days
- Ludlowthompson Acton172 High Street, W3 9NN101 reviews · 101 on Google (4.2)0 in the last 90 days
- Ludlowthompson Kilburn/ West Hampstead381 Kilburn High Road, NW6 7QE23 reviews · 23 on Google (4.4)0 in the last 90 days
Latest reviews from every Ludlowthompson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleJosh and Hannah were both incredibly helpful during the letting process and provided quality efficiency, customer service, and patience from them both start to finish.
5/5
GoogleHad a lovely experience with Andre. Very informative and helpful throughout whole ordeal. Would highly recommend
5/5
GoogleWe worked with Josh. He has been clear, quick super helpfull. He did a great job!
5/5
GoogleSincerely appreciative , for our smooth and prompt move to the property we really like. Great thank you , to our assistant Hannah B. such a lovely and amiable person with a professional approach , she's been so helpful and efficient.
5/5
GoogleThe agents responsible for our tenancy was Lola and Josh, their advice was great. Also including proper communication, nice treatment and helpful at all times.
5/5
GoogleI had a great experience with Ms Hannah Bick while looking for a property recently. She went out of her way to follow up on emails, sent me housing options, arranged a video viewing and also later a physical viewing of the house. I would surely consider using them again!
5/5
GoogleI dealt with Lola and she was professional, personable and very organised! The company seems very experienced with helpful staff.
5/5
GoogleMy experience dealing with Lola has been very positive - friendly, professional and reliable service.
5/5
GoogleAndre was polite, even though I was late and has shown me a good selection of flats. It was a very helpful session, recommended!
5/5
GoogleLola was very friendly and helpful throughout the process, she made it very easy to understand what was expected of us and ensured everything went as smoothly as possible. Would give more stars if I could.
4/5
GoogleI was shown around a property by Olivia who was flexible around timing, well informed around property details, willing to understand my specific needs as a buyer and very pleasant to deal with. Unfortunately the property didn’t match my requirements but I hope to deal with her again.
2/5
GoogleProbably great if you're a landlord or a potential home owner, but I would be very hesitant to sign a tenancy agreement with their name on it again. We have had various issues caused or made worse by ludlow during our 3 year lease, including being over charged for admin fees (which were already set at astronomical amounts), taking literal months to undergo a change tenants and being blamed for mold issues inherent to the property. They are clearly understaffed and over worked, so I do not blame any individual employees for these downfalls and some individuals been extremely helpful over the years on occasion. However, this does not forgive how much a shambles the company operates as a whole.
Agent replied
Dear sir/madam, Thank you for leaving feedback on your experience, we are very sorry to hear you were not satisfied during your tenancy. In order to investigate what went wrong, would you mind sending us an email to customerservices@ludlowthompson.com with your details and that of the property, at your earliest convenience? We look forward to speaking with you and working towards earning back your confidence. Kind regards, The ludlowthompson Team
5/5
GoogleGreat customer service from Lola!! I will highly recommend her for looking for properties!
5/5
GoogleJonathan Adams and his team were exceptional but we would like to point out that Jonathan Adams himself was absolutely brilliant right from the beginning. He was always very helpful and most importantly communicated with us whenever necessary. We can’t thank him enough.
5/5
GoogleHannah was very helpful in the letting process! Communication was easy and information was easily available. Very happy with the whole process. Thanks Hannah!
5/5
GoogleGreat viewing experience. Lola explained the details, confirmed and arrived on time. Comprehensive knowledge of property and location and follow up for feedback afterward. I didnt take the property but as viewing in London go, this was A grade.
5/5
GoogleLola assisted me and my wife to get a property in Peckham. She’s as professional as they guy! An epitome of client service excellence. We are very pleased to have worked with Lola...She goes beyond the call of duty to ensure that her service is tailored to your needs! Happy to be moving in with my family to the property! Mzwakhe Netyisi
5/5
GoogleReally great experience from the moment of enquiry to the viewings. Lola made sure to ask me about what I was looking for in a property and suggested relevant ones to me - and even followed up every couple of days to keep me updated! Really pleased with the service.
5/5
GoogleI’ve had a fantastic experience being shown around various properties by Olivia, highly recommended!
5/5
GoogleOlivia was friendly, knowledgeable and thorough. She made what is typically a testing house hunt feel like a pleasure.
5/5
GoogleEleanora was brilliant! V happy w whole process.
5/5
GoogleJonathan A was excellent during my property sale. He made the process smooth and kept me updated. This process doesn't happen often for individuals but I've had a good experience that I can't fault Cheers.
5/5
GoogleWe have loved working with Alice! She really listened to what we wanted and found a great flat. It was so lovely working with someone we felt we could trust and we were able to chat to her openly. Thanks Alice, looking forward to working more with you!
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Awards
The Trusted Agent 2026 results for Ludlowthompson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Ludlowthompson
Which Ludlowthompson office has the most reviews?
Kennington/Oval has the most, with 870 reviews rated 4.7 out of 5, followed by Finsbury Park with 712.
Where are the Ludlowthompson offices?
The eight Ludlowthompson offices, by town:
- Acton: 172 High Street, London, W3 9NN
- Docklands: 3 - 5 Dock Street, London, E1 8JN
- Dulwich: 81-83 Lordship Lane, London, SE22 8EP
- Finsbury Park: 8 Blackstock Road, London, N4 2DL
- Kennington/Oval: 4-6 Clapham Road, London, SW9 0JG
- Kilburn/ West Hampstead: 381 Kilburn High Road, London, NW6 7QE
- Lewisham / Greenwich: 258 Lewisham High Street, London, SE13 7LB
- Tooting: 62 Tooting High Street, London, SW17 0RN
Has Ludlowthompson won any awards?
Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and London won Trusted Agent.
