5/5
Irina was very helpful with my viewing, answering all my questions openly and honestly! Would recommend.

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★★★★★
3,457 reviews across 8 offices and 1 platform
Ludlowthompson has eight offices, all in London. Together they have 3,457 reviews on 1 platform, rated 4.7 out of 5 overall.
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Ludlowthompson's eight offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ludlowthompson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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5/5
Irina was very helpful with my viewing, answering all my questions openly and honestly! Would recommend.
5/5
Thank you to Daniel Scott for the help in viewing apartments. He's great at the logistics, clearing up questions regarding the flats, and is flexible regarding viewing times.
Thank you Daissy Chica for your review. Sophie, … More
5/5
Irina showed me 2 properties of contrasting condition. I felt that she was knowledegeable and made an effort to listen to what I was searching for rather than selling what she had. Overall a reliable and professional, and some one that you can trust.
Thank you Duy Quang Nguyen for your review. Sophie, … More
5/5
We have been working with Irina to find our new home and she has been incredibly helpful. Irina is dilligent, attentive and knowledgable. We have found Irina to be one of the best agents in the area we have worked with.
5/5
Great team effort to get this through quickly and efficiently from Zahra showing me the property and answering all my questions on Saturday to signing the tenancy agreement on the following Monday.
Thank you Antoinette Ross for your review. Sophie, Foxtons Islington Estate Agents Get it done with London’s number 1!
1/5
We had a confirmed meeting but the agent never showed up. Her colleague, who was unpleasant to us, took us to a random flat that did not even match any of our criteria. She did not communicate what flats she will show us or where they are. After the first one we decided not to continue the viewings with her.
Hi Katarzyna Falecka, We are sorry to hear about your experience with Foxtons Islington Estate Agents. We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Best, Sophie
5/5
Medz (Mehdadul) has been excellent in helping to get the sale of my apartment over the line, he has ensured momentum continued with both solicitors was always available to speak to over the phone, and was cool under pressure.
Thank you Dharmesh Damani for your review. Sophie, Foxtons Islington Estate Agents Get it done with London’s number 1!
1/5
Terrible service, we viewed a flat that was advertised as a short let and at a price. The flat needed decorating and the communal area needed a clean but we agreed to move forward as it was only for a month, WE completed all the forms and requests that Andrea asked us to, we complied with all his wishes. then 3 days before the lease was to begin, at 16:30 on a Friday Andrea told us the landlord wanted an extra £100 per week for expenses, I have no idea what these expenses could be as there was nothing extra we requested. It is so unprofessional to do this, so we declined and found a property elsewhere with more honest landlords.
5/5
I have dealt with Jacob Burston for about 8 years and he has always been very professional and helpful in letting our property. He responds quickly to emails and calls , finds good tenants who have all been great with no problems at all. He is good at communication and very friendly - I would recommend him to any landlord who wants a professional letting service.
Thank you sarah kinsey for your lovely review. Sophie, Foxtons Wapping Estate Agents Get it done with London’s number 1!
1/5
We had a confirmed meeting but the agent never showed up. Her colleague, who was unpleasant to us, took us to a random flat that did not even match any of our criteria. She did not communicate what flats she will show us or where they are. After the first one we decided not to continue the viewings with her.
Hi Katarzyna Falecka, We are sorry to hear about your experience with Foxtons Islington Estate Agents. We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Best, Sophie
5/5
My agent Nina was incredibly helpful facilitating a quick move-in
Thank you Joshua Raven for your review. Sophie, Foxtons Vauxhall Estate Agents Get it done with London’s number 1!
5/5
Really helpful services. Staffs are all kind with patience. Specially thanks for Francesco who has been helping with me when I was really struggling to find a property.
1/5
Quite possibly the worst agents I had in my 7 years of renting in the UK. To mention just a few examples: 1. They left me to live in a fly-infested flat for 4 months, it had reached a point I couldn’t even use the bathroom anymore because the infestation was so bad. 2. People had tried to break into the flat when I was away for the weekend and since then the flat’s front door was broken, no need to repair apparently! Note that the front door was on the street so very easy for anyone to access. 3. The bed was broken when I moved in and it took them several months to let me get rid of it: it had become so painful to sleep on it that I slept on the floor for weeks while begging them to let me bin this broken bed and buy myself a new one. 4. When I moved in: the contract stated the flat had been professionally cleaned yet I found human pooh on the floor of the bathroom upon my arrival. 5. The flat was supposed to be repainted before I moved in, it never was before I moved in nor during the three years I stayed in it. 6. After I left the flat in a much better state I had found it (the checkout person was surprised how beautiful the place was compared to the check in), foxtons held hostage my deposit for much longer than was legal trying the “patience game” I suppose. They tried to get deductions from it for unpaid bills from before I even moved in and for a key system they had put in place before I moved in and never used. Quite the scam I’d say. 7. They gave perfect strangers full access to my flat just because “they want to see it” without even checking if those people could actually afford the rent. My flat was advertised on their website as “open for visits 8am-8pm Monday to Sunday”. This meant I had to accommodate sometimes a dozen viewings a day at any time during my work hours and before/after, seven days a week (random visits in the middle of the weekend included!) which was of course not fair for my personal life never mind feasible because I was working. So they entered my flat while I was having video calls with clients and even when I came down with Covid they brought prospect tenants and actively made them check my bedroom entering it when I was trying to rest… note that it was also not safe to bring people who could catch covid from me! I had warned them it wasn’t appropriate never mind legal but they brought people anyway. They never asked if they could bring people they just emailed me saying “we will bring people at this time. If you’re not in the flat we have keys we will enter in your absence”. Very nice…I’m sure the agents enjoy when perfect strangers enter their flat, open their wardrobes, check their mattress in their absence! If you have the choice avoid using this agency.
5/5
Personally had a very good experience with the agent Francesco, who has been super helpful and dedicated in supporting my search. He has proactively given me options after options until I finally found the one! Super thankful for him :)
5/5
It only took one day for me and my girlfriend to find our lovely home with the help of Nina. I really appreciate her thorough recommendations, patience in driving us to view the properties and effort in helping us secure the property.
5/5
A great experience viewing a flat with Biraveen! Very helpful and knowledgable.
5/5
Big thanks to Biraveen! He was great showing me the flats, very patient and knowledgeable.
Thank you ANTONIA DIMITRI for your review. Sophie, Foxtons Tooting Estate Agents Get it done with London’s number 1!
5/5
Very pleasant viewing experience with Biraveen. He has a very lovely and patient demeanour and has been great to work with.
5/5
Just had a viewing with Biraveen on Saturday. He was super friendly/ knowledgeable throughout and was happy to answer all questions that we had. Hoping to make an offer today!
Thank you Nathan Brace for your review. Sophie, Foxtons Tooting Estate Agents Get it done with London’s number 1!
5/5
Today, we accompanied by Irina for a property viewing. Irina left a lasting impression on us with her warm and hospitable demeanor, making us feel at ease right away. Her knowledge and expertise about the property were exceptional and she provided us with a detailed explanation of everything we needed to know. We were thoroughly impressed with Irina and grateful for her assistance.
5/5
On Saturday, I was shown around two houses in Oval by Irina and she was fantastic! I really appreciated that she knew the properties inside and out, that she evidently had been in contact with the sellers through their journey and understood their circumstances, and I felt that she presented the properties in a fair and candid manner. I didn't know that LT assigns an estate agent to a potential buyer rather than by property, so I feel reassured that when Irina took an interest in asking what I was looking for, it was because she will be using that info to find me properties that suit me. Thank you Irina and team!
4/5
I was given a viewing by Daniel, who was lovely as well as up front and accommodating.
5/5
I had a viewing with Irina last Saturday, and she had to put an extra effort to show us the property, she could sort all inconvenience fast and also with an beautiful smile.
5/5
Great! Myles Simon is a kind and helpful agent, often sending me great properties and quickly organising viewings. Always on time and a calm guy.
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Kennington/Oval has the most, with 862 reviews rated 4.7 out of 5, followed by Finsbury Park with 712.
The eight Ludlowthompson offices, by town:
Yes. In The Trusted Agent 2026 awards: Ludlowthompson, London won Trusted Agent; Ludlowthompson, London won Trusted Agent; Ludlowthompson, London won Trusted Agent.
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