Trusted Agent profile · Lincolnshire and North Lincolnshire
Verified
★★★★★
1,333 reviews across 14 offices and 4 platforms
Lovelle has 14 offices, in Grimsby (two offices), Gainsborough, Lincoln, Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Mablethorpe, Cottingham, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,333 reviews on four platforms, rated 4.4 out of 5 overall.
1,125
Reviews on Google
All 14 offices
27
Reviews on Facebook
All 14 offices
13
Reviews on View Agents
All 14 offices
168
Reviews on Direct reviews
All 14 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...Read all 4 from sellers
From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Read all 7 from buyers
We received excellent customer service from Adam and Craig, who were both friendly and professional in securing a tenant swiftly for our property. We would ...Read the review from landlords
Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Read the review from tenants
Lovelle's 14 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Direct reviewsWe let our property in Market Rasen for 9 years and the service we have received has been excellent throghout. Emails were always responded to quickly and whenever repairs and maintenance issues arose, good reliable tradespoeople were provided and the work was always completed in a timely and efficient manner. I would highly recommend Lovelle to anyone with a property to let.
5/5
Direct reviewsExcellent company and everyone was very professional, many thanks
4/5
Direct reviewsCommunication was great, always returned calls and kept me up to date with progress.
4/5
GoogleRating only, no written review.
Thank you John for our 4 star review 🤩 …
1/5
GoogleRating only, no written review.
1/5
GoogleArranged a viewing but cancelled it having called me wrong name and got the wrong time. Wouldn't discuss offer and hung up.
Mr Grace, I understand your disappointment and inconvenience, having your viewing cancelled. As I explained in my email we had received multiple offers over the asking price on the property and our clients decision was to cease further viewings. I sincerely wish you the greatest success in purchasing a property in our area, in the very near future.
5/5
Direct reviewsIt was a pleasure working with Elly and Bayley during the purchase of my first home! I can't recommend the service I received with Lovelles enough. It was a long journey to my first home, with a few bumps in the road, but it all was made easier with such attentive, understanding and genuinely caring agents such as Elly and Bayley. Don't stop being you! Great work guys! I know where I'll be going if I come to sell. Thank you :)
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
Direct reviewsThe staff at Brigg branch were extremely helpful and pleasant, I say the Brigg branch as I can't say the same for the staff at other Lovelle branches , who I found to be rather impatient and without understanding. But just to repeat that the staff at Brigg were great.
5/5
Direct reviewsRating only, no written review.
5/5
Direct reviewsJessica is a wonderful helpful person.
5/5
GoogleExcellent service
Hello Carol, thank you for the glowing review! Lovelle Sales Team
5/5
GoogleVery friendly atmosphere staff good too.
Hi Mr Parker, Thank you for taking the time to review us. It's nice to be getting back to some form of normality, thank you for popping in! We hope to see you again soon.
1/5
Googlenot good they judge people because they can't work
1/5
GoogleRude staff. Would not recommend them at all.
5/5
FacebookSelling a house made easy
5/5
Direct reviewsI have used Lovelle???s Gainsborough for several years for both selling and renting my property. All the staff are friendly and knowledgable and offer support and guidance throughout the whole process. I would definitely look to use Lovelle???s over other estate agencies in the future. Thank you Gainsborough branch for all your help!
5/5
Direct reviewsWe want to thank You all for being so helpful and professional during the sale of our property,and for update every week. All this helped the process to go very smoothly.
5/5
Direct reviewsThe staff at the Gainsborough Lovelle office have been absolutely fantastic in helping me buy my first house. They have been responsive to emails and calls, kept me informed at all stages and provided some compassion when the stress of it all got a bit too much. Really cannot recommend them enough.
5/5
Direct reviewsStaff were extremely helpful friendly, highly professional and couldn't do enough to help us.
5/5
Direct reviewsPolite, helpful and responsive to my questions about purchasing my property, which was a long way from where I previously lived. The following is not a complaint about Lovelle staff, but are significant issues. Firstly I am concerned as to how to manage vendors who delay handing the keys in after sale completion. I had completed on the shortest day of the year, and couldn't access the property. Luckily I had moved out of my own property a week previously and was staying with friends in Louth. This was by luck - as the removal company couldn't do a two day removal, thank goodness -otherwise this would have been a very different story. Secondly, at no time was I informed (by the vendors) that the property was on prepayment meters. I discovered this the day before I moved from my previous home, when I called my electricity provider to say that I was moving. I had no idea how to use these. If I was moving the same day, I simply do not know how I would have discovered this especially in the middle of winter and Christmas about to begin. This has been a real pain to work out and sort out; with hours on the 'phone, at the busiest time of year and with the Christmas break, as I also changed providers. I have been informed that it will be many weeks before ordinary credit meters will be installed- at my expense. This should be essential information provided at some stage in the sale process. Kind regards Sue Clements
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.
The 14 Lovelle offices, by town:
4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."
