Lovelle reviews in Grimsby, Gainsborough, Lincoln and 9 more

★★★★★ 5/5

Google

Helpful and friendly staff

Greatone · 21 December 2023 · Lovelle Grimsby Lettings

★★★★★ 5/5

Google

Very helpful and reassuring staff very pleased with the service provided everything explained well and questions asked were answered promptly and efficiently the communication was without fault

Jenny · 21 December 2023 · Lovelle Grimsby Lettings

★★★★★ 5/5

Google

Fantastic lettings team, nothing too much trouble, great communication. Can’t praise them enough. Would definitely recommend.

Alison · 21 December 2023 · Lovelle Grimsby Lettings

★★★★★ 1/5

Google

Doesn't give attention or importance when you email, ring or leave a message about problem in rented property. They just want your rent.

Crisanta · 21 December 2023 · Lovelle Grimsby Lettings

★★★★★ 1/5

Google

Went down on a Saturday to leave some documents. On Google it marks is from 9:00-13:00. We got there at 10:50 and we were told that the office in charge of rentals closes at 11 and even though the lady that sorts all that out was there, she couldn't take our documents as she was waiting for a call. I think they should specify as we can't believe they only open for 2 hours on Saturday.

Katy · 21 December 2023 · Lovelle Grimsby Lettings

★★★★★ 2/5

Google

Lived in property years. Never had issue. Try to move to better myself but also to move away from problem tenant they gave us again but they not help and ignore my emails. I phone ask for update they say someone will call but nobody does.

Nathaniel · 21 December 2023 · Lovelle Grimsby Lettings

★★★★★ 1/5

Google

Alright if ya selling a house!! But try renting from.these people, you get rude response! No help AT ALL, shoved aside, telling you to get a guarantor and then never ring/email you back, when contact is finally made the property has already gone!! Dont even consider looking at your application., or even let the landlord look at the situation your in and Consider letting to you, would NOT RECOMMEND these for lettings

Tam · 21 December 2023 · Lovelle Grimsby Lettings

★★★★★ 5/5

Google

Looking for a home to rent / buy look no further. Lovelle will help you with all your requirements. My experience with Lovelle as being amazing. I had less than 4 weeks to leave my current property and the Lovelle lettings team was on hand to help me. With Emily an Wendy taking control an supporting me thru every step i secured a property to rent an moved in with no hassle an was on hand to help with all my questions now I’m in my property an can now put my feet up an make it feel like home. Let’s not forget to mention the lovely card an treasure box on arriving to the property with the keys to find sweet an face masks ect. One of the cutest touch’s I’ve seen. Many thanks Lovelle team

Jamie · 21 December 2023 · Lovelle Grimsby Lettings

★★★★★ 1/5

Google

We rented a fully furnished three storey house on the sea front in Cleethorpes for two years and from the start Lovelle's gave us a lazy service and then tried to rip us off on leaving. Below is a history of the issues we had with Lovelle's: 1. We had difficulty in getting any traction or response from Lovelle's on initial enquiries for the property. They failed to return calls and seemed to have very little interest closing the deal. Only reason we concluded the rental agreement was we kept pushing 2. The house wasn't cleaned before we moved in and contained various items left from the previous occupiers (food, condiments and cleaning products) that they tried to charge for disposing when we left 3. Whilst in the house they were very slow to respond with various maintenance issues. One example was a rotten front door that took the best part of a year to replace. Lovelle's blamed this on the landlord, but guarantee it wasn't chased with any endeavour, hence the comment about a lazy service. We also had a leaking sink in the kitchen that we had to chase three times and a leak through the ceiling that was never resolved 4. They put the house up for sale without even having the decency to consult with us. Bearing in mind we had been renting for over two years. We returned home from work and there was a for sale sign up 5. When moving out we invested a considerable amount of time cleaning the house to avoid any charges, and despite a walk around with Lovelle's and comments that the house was clean and fine, weeks later we received a £280 charge for 9 hours cleaning, which was fabricated and not possible. We took this to arbitration and it was decided that we should pay at reduced amount of £100. For context we paid £50k plus in over two years (never missed a payment) and Lovelle's were petty enough to try and charge us £280 for a spurious cleaning charge. The house has been empty and unsold for three months now. Terrible Customer Service and terrible business sense Lovelle's. My advice is don't have any expectations about the service you will receive and you won't be disappointed. Also be careful with the check out as they will be opportunistic with your bond.

Michael · 21 December 2023 · Lovelle Grimsby Lettings

★★★★★ 5/5

Google

Couldn't have asked for a better service from James Peacock. Always at the end of the phone and couldn't have helped more with the purchase of our new home. Highly recommend Lovelle as used them in the past to sell a house and yet again, James was there to help us along.

Laura · 21 December 2023 · Lovelle Grimsby Lettings

★★★★★ 5/5

Google

We have received the most amazing service from the Sales team in Grimsby. We had been in our property for nearly thirty years and had completely forgotten how stressful selling a house can be. However, from the initial valuation by Chelsey, whom we took to immediately, to the lovely photos of our house taken by Lewis, who very quickly got these and the expertly produced brochure on line, working in the evenings to do this, to James, our allocated agent, who must be the kindest, most dedicated professional working in his field, we cannot praise this agency enough. Once our sale had been agreed there began a period of very frustrating delays in exchange and completion, caused entirely by the inefficiency of a conveyancing firm at the bottom of the quite short chain. We really don’t think we would have come out of this process sound in body and mind without James! He has been amazing in reassuring us, in chasing up solicitors and estate agents down the chain, in liaising with our buyers and really acting as a counsellor to us and to our buyers when it seemed as if things were just grinding to a halt. You are a star, James. Thank you so much for everything you have done, above and beyond your call of duty, to get our sale to a successful completion.

Sharon · 21 December 2023 · Lovelle Grimsby Lettings

★★★★★ 5/5

Google

We have not long ago sold our house and also bought our new property through Lovelle. The forward thinking of Lewis gave us viewings before the photos were taken, one of these viewers made an offer before the house went to market and we were sold. Communication was very good all of the way through the process. Everyone in the office was more than happy to answer any questions and give advice where needed. I would highly recommend using them.

Gillian · 21 December 2023 · Lovelle Grimsby Lettings

★★★★★ 5/5

Google

Lovelle’s Grimsby did a fantastic job of selling my property for me. From start to finish the whole team were professional and efficient. Lewis came and valued my house in Waltham and returned to take the photos which were great. He told me it would sell quickly which it did; receiving an offer within a fortnight. James was great at reassuring my concerns on buying another property which they were marketing also. The ladies in the office kept me updated on the sale, always returning my calls quickly. All in all a great experience and cannot recommend them highly enough!

Lisa · 21 December 2023 · Lovelle Grimsby Lettings

★★★★★ 5/5

Direct reviews

I cannot recommend this company enough, a very special mention to Georgia for a video viewing and Hollie for going the extra mile to helping me into my new home. Thank you all for everything!

Joel · 20 December 2023 · Lovelle Gainsborough

★★★★★ 5/5

Google

Rating only, no written review.

Niki · 30 November 2023 · Lovelle Market Rasen

★★★★★ 4/5

Direct reviews

From beginning to end the team at Lovelle in Gainsborough were fantastic. As first time buyers the process can be quite overwhelming at times however the team at Lovelle made the move really straightforward and quick. Kept us in the loop with what was happening on a regular basis and made sure we were always kept informed towards the end of the process in regards to exchange and completion. Special mention to Georgia, Bayley and Molly who were all super helpful whether it was viewing the property or keeping us informed couldn???t have been more friendly and professional. Will definitely be looking to use Lovelle in the future when we come to sell. Big thank you to the team.

Caitlin · 27 November 2023 · Lovelle Gainsborough

★★★★★ 5/5

Google

We picked Lovelle as 1 of the 3 Estate Agents to give a Valuation on my late mums property. Jess arrived at the appointment time and had a good look around the property. She asked relevant questions as we went along. Then gave us the Valuation which was the same as one of the other Estate Agents. The 3rd Estate Agent gave a considerably lower Valuation which raised my suspicions. What really sold us in going with Lovelle was the attitude of Jess. She had the right attitude from the start. She then proceeded to tell us how she thought the property would best be marketed. The way the pictures would be best taken and having a virtual tour of the house done to help in the sale. The property stands in large grounds so Jess recommended having a drone fly around the garden and do footage taken directly above the whole area to show the house and grounds at their best. She was the only one of the three Estate Agents to mention how best to sell it and was not just going through the motions like the other. She was the chosen one on the day she gave the Valuation. The house was listed and sold for the full asking price within 24 hours. The Buyer told me that what sold them wanting a viewing was the quality of the sales brochure online, the virtual tour and mainly the drone footage as it really showed everything at its best. The whole process from start to finish was carried out by the Team in a very professional but friendly manner. I cannot recommend Jess enough for her can do, go getter attitude and the backup she gets from Anne and Julie. Great show by Lovelle Brigg. Well done. Throughout the sales process Jess, Anne and Julie kept in contact and responded to our needs in good time. Always very cheery we could not have wanted for a better team to take us through the Sales of the house.

John · 27 November 2023 · Lovelle Brigg

★★★★★ 5/5

Direct reviews

Very professional and polite throughout the purchasing of a property would highly recommend.

David · 24 November 2023 · Lovelle Gainsborough

★★★★★ 5/5

Direct reviews

I have been in the property industry for over 35 years as a Chartered Surveyor so have dealt with 100's of estate agents. Recently I asked Lovelle's Gainsborough office to assist in the disposal of a former rented house in Gainsborough. Right from the start the team acted kindly, professionally and courteously and went the extra mile throughout the process. A special thanks to Bayley, Naomi and Georgie and off late Molly. Absolute stars - all of them.

Paul · 24 November 2023 · Lovelle Gainsborough

★★★★★ 5/5

Direct reviews

Very effective at selling my mothers house. I am not local so had to deal mostly my phone and email. They managed all the viewings and negotiated the sale quickly. They were helpful, and kept me informed on progress. I would recommend them to anyone selling in the Gainsborough area

Paul · 24 November 2023 · Lovelle Gainsborough

★★★★★ 5/5

Google

I could not recommend Bayley Jarvis enough, he provided us with the upmost professional and polished service all whilst being compassionate and supportive through a very difficult time whilst we was vulnerable. I loved how Bayley would always ask how we was and would make an effort to ensure his service was personalised which made us feel comfortable as he knew our preferences. Bayley took care of everything for us which meant we could grieve accordingly. Beyond grateful snd thankful that we chose Lovelle’s simply due to Bayley’s expertise and competence. Thank you so much x

Emma · 23 November 2023 · Lovelle Gainsborough

★★★★★ 5/5

Google

I recently sold my house with Lovelle and would 100% recommend them. From start to finish, the service they offered was excellent. Bayley took some great photos of my house and worked hard to get a number of viewings. I was kept up to date throughout the process and felt confident that they would find a buyer. Naomi took over once an offer had been accepted and went above and beyond, offering support and advice after a 'slight hitch' with the valuation report. The whole team are friendly, helpful and committed and I wouldn't hesitate to recommend them. The Home move box was a lovely touch.

Laura · 23 November 2023 · Lovelle Gainsborough

★★★★★ 5/5

Google

Well organised, friendly and helpful

R · 20 November 2023 · Lovelle Market Rasen

★★★★★ 5/5

Google

Rating only, no written review.

Niki · 20 November 2023 · Lovelle Market Rasen