Trusted Agent profile · Cumbria
Verified
★★★★★
214 reviews across 4 offices and 3 platforms
Lillingtons has four offices, in Whitehaven, Cockermouth (two offices) and Workington (Cumbria). Together they have 214 reviews on three platforms, rated 4.5 out of 5 overall.
24
Reviews on Google
All 4 offices
60
Reviews on Facebook
Business-wide
130
Reviews on View Agents
All 4 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We picked Lillingtons from the other sales agents in the town for there fast sales record and highly skilled staff of knowledge of the sales market from start ...Read all 72 from sellers
I fully recommend Lillington's estate agents and in particular Julie. Julie is an absolute credit to the team, she goes above and beyond to keep processes ...Read all 17 from buyers
We used Lillingtons to market our rental property. We were really pleased with the service given to us. Viewings were made for times appropriate for us ...Read all 12 from landlords
A big thanks to Ryan and the team for the personal and professional service they have provided. Brilliant one to one service all round and Ryan has found me ...Read all 6 from tenants
Lillingtons's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookWent through lillingtons in workington buying my first house as i heard good things. Dealt with most the staff and couldn’t of been more helpful in making me understand how things work, showing me around etc. Very friendly and would highly reccomend
Thanks for your valued feedback Ben, we are delighted that you had such a good experience ??
5/5
View AgentsGreat service
Aidan, Stephanie and Gina of lillingtons, Cockermouth have recently sold our house for us :) We were kept informed of all potetial viewings and given the option of showing the buyers around the house ourselves, or they were willing to do the viewings if we were unable to attend. All went through smoothly - we reccomend Lillintons of Cockermouth for your selling and letting needs :)
5/5
View AgentsLiz at Lillingtons is a gem :)
Liz has looked after our rental property for many years. She is very thorough in vetting potential tennants. When the tennants move in, liz keeps a constant eye on the property with regular checks and promptly informs us of any problems. We are always given the opportunity to solve any problems ourselves or she is happy to call in local experts ie plumbers, electricains etc. we have recently sold our letting house so no longer need Liz's expert services, but thank her very much for all she has done and would not hesitate in reccomending Liz at Lillingtons, Cockermouth for all your letting needs
5/5
View AgentsA great Estate Agent
Lillingtons were superb when selling my late Uncle's house. Nothing was too much trouble. They kept me well informed of all viewings, providing feedback and stayed closely involved during the sale completion. When viewings were slow they placed the property as "property of the week" and gave it prime position in the office window. They advised of solutions to potential problems arising from the property survey and did all they could to ensure a successful sale. I cannot praise them highly enough. Ian undertook the valuation and Toni was the contact throughout the sale. Great team work, Lillingtons!!.
1/5
FacebookBooked a viewing, called twice to confirm, no one turned up to show us around the property. Owners of the property on Whalley Drive you need a new estate agent. Absolutely shocking service always promising calls back yet haven’t received one.
Hi Katie, im sorry to see there has been a breakdown in communication here somehow. Booking a viewing is an easy task so i am confused that you say we have been communicating with you and promising calls back, suggesting to me that the viewing was unconfirmed, yet you say you attended the viewing. Ill look into this for you on Monday as its a very rare error for our teams to make. Best wishes, Aidan Lillington
1/5
FacebookBooked a viewing, called twice to confirm, no one turned up to show us around the property. Owners of the property on Whalley Drive you need a new estate agent. Absolutely shocking service always promising calls back yet haven’t received one.
Hi Katie, im sorry to see there has been a breakdown in communication here somehow. Booking a viewing is an easy task so i am confused that you say we have been communicating with you and promising calls back, suggesting to me that the viewing was unconfirmed, yet you say you attended the viewing. Ill look into this for you on Monday as its a very rare error for our teams to make. Best wishes, Aidan Lillington
5/5
View AgentsYOU'VE JUST FOUND THE BEST ESTATE AGENT IN COCKERMOUTH!
Look no further if you are planning to sell your property. Lillington's Estate Agency, and in particular Sales Negotiator Gina Peacock, have been absolutely fantastic. and we would recommend them wholeheartedly to anyone. Well done, Gina, and thank you.
5/5
View AgentsLiz is one in a million!
2 1/2 years ago we rented a property through Liz. We had just moved to the area and were very much alone. Liz made us feel welcome, helped with any queries we may have had and made the process, smooth and seamless. She was always happy and obliging when I called and I knew that I would hear a cheery voice when I called her up. When it came to buying a property and sorting out the end of lease Liz was always just a call away to help and guide us. I cannot recommend Liz highly enough. Our property experiences have been amazing thanks to Liz.
5/5
GoogleRating only, no written review.
5/5
View AgentsThey never gave up....
We have just bought through Lillingtons, and our purchase became extremely complex and longwinded due to some issues with leases, but due to the tenacity and determination of Gina at Lillingtons we finally got the keys on Thursday. Gina (and the rest of the ladies in the office) really earned their commission on this one - at the point that we were going to walk away they fought hard to get everything back on track and went above and beyond to get us to completion.
5/5
View Agentsexcellent and efficient service
The agent, Gina, worked to ensure that the purchase of our property was smooth and quick. Thank you.
5/5
View AgentsFriendly, efficient lettings service
Have recently vacated a property I rented through Lillingtons. Found their service to be friendly and efficient. Dealing with Liz was a pleasure.
5/5
View AgentsFive star customer service.
I found Julie and her colleagues went far beyond their remit, they were extremely helpful, kind and considerate during a long and extremely complicated house purchase. I am happy to recommend them to anyone.
5/5
View AgentsCommitted & Professional Team
A committed and friendly professional team who had the tenacity and determination to get our sale to completion. They are a good example of why you use a conventional estate agent rather than the online alternatives. Many Thanks!
5/5
View AgentsHelpful, friendly, efficient
I found Lillingtons to be professional, friendly and helpful throughout and dedicated to getting the best outcome for their client. Juie deserves a special mention - she was always quick to respond to any queries or concerns that I had and I could trust her to follow up on issues and sort them out. I was very happy with the service provided and would recommend Lillingtons to others.
5/5
View AgentsExcellent service provider
I can’t thanks the staff enough at the Whitehaven branch for helping to sell our house. They were in constant contact with us to keep us updated on any enquires that had been made. They provided sound advice and tips on how to make the propert more appealing to help speed up the process.
5/5
View AgentsExcellent service
The team at Lillngtons was so helpful and supportive, The information and photos were of a high quality and I would definitely use them again. Thank you Julie and co xx
5/5
View AgentsProperty Sale
Very pleased with the service I received when recently selling my late mother's bungalow. The Agent kept me fully informed at all stages during the sale. I would recommend this Agent to others.
5/5
View AgentsQuick Sale Of My Bungalow
Whitehaven Lillingtons Staff are fully committed and efficient.....from the moment Julie came out to value my property and throughout the whole selling process.....viewings, feedback and offers put forward ,Stacey and Kylie kept me fully informed at all times.....nothing was a problem......all contributed to me having a stress free , straightforward move. I cannot thank them enough .
5/5
View AgentsFantastic professional experience selling 2 of our properties
Really pleased with the service at Lillington’s, the girls go the extra mile . Especially Julie, without who we would not have achieved best price for one property and expert advice on best practice to sell the remaining property. Managing viewings for us while we were away, very good feedback from each viewing and aided us where solicitors couldn’t . Wouldn’t go anywhere else , thank you
5/5
FacebookFirst Class sale of our property...we couldn't be happier. Julie is an absolute credit to the Agency. Helpful, professional, friendly and always on hand with advice and support. Thanks a million M & K F
5/5
FacebookFirst Class sale of our property...we couldn't be happier. Julie is an absolute credit to the Agency. Helpful, professional, friendly and always on hand with advice and support. Thanks a million M & K F
Thank you so much for this endorsement :-) It means a lot to us all! Good luck in your new adventure
5/5
View AgentsFriendly, Competent, Efficient, Understanding, Helpful
We have probably been a difficult customer in that the sale took 18 months due to our not being able to find a replacement home. However at no time did we feel hassled. Staff dealt with our buyer sympathetically and helped both parties to remain in contact and friendly. Our buyer is now very happy and we are almost settled (except for the outside platform lift which is on its way). We have recommended Lillington to others and they have been happy with their treatment. We will return or at least our family will.
1/5
Facebook2 stars
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lillingtons has 214 reviews across its four offices, rated 4.5 out of 5 overall: 24 on Google, 60 on Facebook, 130 on View Agents. Company-wide Facebook reviews for Lillingtons are counted once, not once per office.
Whitehaven has the most, with 127 reviews rated 4.4 out of 5, followed by Cockermouth (39a Station Street) with 88.
The four Lillingtons offices, by town:
72 reviews from sellers, rated 4.8 out of 5 on average. For example, Wayne wrote: "We picked Lillingtons from the other sales agents in the town for there fast sales record and highly skilled staff of knowledge of the sales market from start ..."
17 reviews from buyers, rated 4.9 out of 5 on average. For example, Carla wrote: "I fully recommend Lillington's estate agents and in particular Julie. Julie is an absolute credit to the team, she goes above and beyond to keep processes ..."
12 reviews from landlords, rated 5.0 out of 5 on average. For example, Janine wrote: "We used Lillingtons to market our rental property. We were really pleased with the service given to us. Viewings were made for times appropriate for us ..."
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Simon wrote: "A big thanks to Ryan and the team for the personal and professional service they have provided. Brilliant one to one service all round and Ryan has found me ..."
