5/5
Rating only, no written review.
Agent replied · 26 November 2015
Thank you Karen

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★★★★★
214 reviews across 4 offices and 3 platforms
Lillingtons has 214 reviews across four offices (Whitehaven, Cockermouth, Workington and Cockermouth) and three platforms, rated 4.5 out of 5 overall. Lillingtons has the most, 127. Checked 9 October 2026.
24
Reviews on Google
All 4 offices
60
Reviews on Facebook
Business-wide
130
Reviews on View Agents
All 4 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We picked Lillingtons from the other sales agents in the town for there fast sales record and highly skilled staff of knowledge of the sales market from start ...Read all 72 from sellers
I fully recommend Lillington's estate agents and in particular Julie. Julie is an absolute credit to the team, she goes above and beyond to keep processes ...Read all 17 from buyers
Delighted with the outcome of our first venture into the world of letting. Living at the other end of the country, we needed an agent whom we could trust to ...Read all 12 from landlords
A big thanks to Ryan and the team for the personal and professional service they have provided. Brilliant one to one service all round and Ryan has found me ...Read all 6 from tenants
Lillingtons's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you Karen
5/5
Experience whilst selling my house
Lillingtons Whitehaven provided an excellent personal service during the period of my house sale. On many occasions the agents went over and above their normal sales activities. They took a personal desire to achieve the sale. My main agent was Lisa Murphy.
Thank you John. An "excellent personal service" is our aim and as such it is great to hear that this has been your experience of working with us and in particular Lisa Murphy. Going "over and above" for our clients is the 'norm' for us at Lillingtons and we are very proud of that fact. Thanks again John. Your feedback is greatly appreciated.
5/5
Excellent. Difficult sale but delivered the goods.
Sale agreed but Building Society was particularly obstructive. They refused several builder's surveys. Julie negotiated alternative quotes, handled the buyers with skill and set up a deal with which everyone was happy.
Thank you so much for your comments. At Lillingtons we believe that successfully marketing a property and agreeing a sale is just part of the service we provide and seeing a sale through to completion is equally important and often more difficult than finding the buyer in the first place. There are so many things that impact on the success of a sale, such as the specific demands of a mortgage lender and we pride ourselves on the knowledge and skill of our property expert Negotiators and their ability to manage any difficulties that may arise during the selling process. It is therefore comforting to hear that in your case Julie's skills, knowledge and dedication managed to get you to that all important completion. Thank you again for taking the time to give us such valuable feedback. It is greatly appreciated.
5/5
Fabulous service at what can be a very stressfull time.
All the staff are very friendly and kept us informed throughout the whole process.
Thank you Tracie for your great comments. Keeping clients informed throughout the process is extremely important and it is a vital part of the service we offer as it helps to ensure matters proceed as smoothly as possible. Lillingtons understand and recognise just how stressful the process can be and it is good to hear that the team played their part in helping to reduce that stress for you. As well as being skilled and knowledgeable we want to ensure we come across as a friendly and approachable bunch, we are a very happy team and even happier after reading your feedback so thanks again.
5/5
sale of property
Had it not been for Lorraine & the team the recent sale of my Mums property would have have been a lot more stressful they smoothed out the bumps
We may sell properties every day but experience has taught us that every sale and every seller is different. Sellers are individuals with their own personal circumstances and as a result we make sure we treat every sale differently with the aim of proceeding matters as smoothly as possible, reducing the stress of selling wherever possible. It is great to hear that your experience of working with Lorraine and her team at Lillingtons helped you to achieve that when selling your Mum’s property. Thank you for taking the time to let us know about your experience. It is very much appreciated.
5/5
Efficient, professional, helpful and with no hidden extra costs.
Very efficient professional service. Suitable tenants found in less than a month. Great communication. Staff extremely helpful. during the whole process.. No hidden extra costs. Having used other agents I would thoroughly recommend Lillingtons.
It is great to get feedback from one of our Landlords. We truly believe our Lettings Service is a 'cut above' and we pride ourselves on how quickly we match suitable tenants to properties. We understand how important it is to ensure a rental property is occupied as quickly as possible and so your comments around our efficiency are welcomed and appreciated. Our Lettings Service guide clearly and openly sets out our fees which are competitive whilst offering Landlords value for money and as you quite rightly pointed out, we do not have any "hidden extras". Thank you for taking the time to give us your feedback. It really does help to inform our service and it is always great to hear from a happy Landlord.
5/5
Excellent Service
We have a number of flats rented through Lillingtons and have found their service to be excellent. Good tenants have been found quite quickly and all the details of letting have been efficiently dealt with. If you are looking for an agent to let property for you we would definitely recommend them.
Thank you MJ. Our lettings service has been established for over 8 years now and so it is good to hear that you have used our lettings service on more than one occasion. Repeat business means a lot to us and we always hope that we look after our landlords and tenants well enough that they feel they can come back to us time and time again. We are very proud of our Lettings Service, it is as you say an "efficient" service and according to Rightmove.co.uk, Lillingtons let properties to referenced tenants consistently faster than any of our direct high street competitors. Having a property occupied with good tenants is what all Landlords want and we are delighted that your Lillingtons experience has achieved that for you.
5/5
EXCELLENT PROFESSIONAL SERVICE
First class Agents, Office Staff most helpful and proactive. Marketing, photos and website sold this house in less than a month! No hesitation in recommending Lillingtons..
Thank you Mary for your excellent comments. When marketing any property, the first few weeks are the most precious. There is never a second chance to make a first impression and so we always ensure we maximise on every opportunity to find potential purchasers at that early stage. Well planned and quality marketing coupled with our Negotiators pro-active promotion to buyers registered on our database, ensured your property was placed directly in front of potential purchasers at that critical time and thanks to our prestigious membership of the Guild of Professional Estate Agents, we were able to include exclusive marketing tools and products that simply cannot be offered anywhere else. The most important thing here is that our efforts resulted in achieving an early sale, enabling you to move on to your next chapter, which is what the selling process is all about. Thank you so much for choosing Lillingtons as your agent. It was an absolute pleasure to work with you.
5/5
Brilliant, friendly, knowledgeable staff who couldn't have been more helpful. A particular acknowledgement needs to be made to Chelsea Wright who went out of her way to accommodate viewings I requested. Would recommend Lillingtons to anybody looking to buy/let property.
Thank you Joanne, that's a lovely review. I will make sure everyone gets to see it ??
5/5
Lillingtons at Cockermouth were brilliant. Friendly, efficient and very professional. House sold in a few weeks, slightly more expensive that some competitors, but well worth it.
Thank you Niall for the feedback. I cannot tell you how much we appreciate it when our clients take the time and effort to share their positive experiences with us, so thank you once again. Your comment about fees is a valid one and you are quite rig…See more
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A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lillingtons has 214 reviews across its four offices, rated 4.5 out of 5 overall: 24 on Google, 60 on Facebook, 130 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Lillingtons has the most, with 127 reviews rated 4.4 out of 5, followed by Lillingtons with 88.
Lillingtons, 58 Lowther Street CA28 7DP; Lillingtons, 39a Station Street CA13 9QW; Lillingtons, 14 Murray Road CA14 2AD; Purple Diamond, 39a Station Street CA13 9QW.
72 reviews from sellers, rated 4.8 out of 5 on average. For example, Wayne wrote: "We picked Lillingtons from the other sales agents in the town for there fast sales record and highly skilled staff of knowledge of the sales market from start ..."
17 reviews from buyers, rated 4.9 out of 5 on average. For example, Carla wrote: "I fully recommend Lillington's estate agents and in particular Julie. Julie is an absolute credit to the team, she goes above and beyond to keep processes ..."
12 reviews from landlords, rated 5.0 out of 5 on average. For example, Graham wrote: "Delighted with the outcome of our first venture into the world of letting. Living at the other end of the country, we needed an agent whom we could trust to ..."
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Simon wrote: "A big thanks to Ryan and the team for the personal and professional service they have provided. Brilliant one to one service all round and Ryan has found me ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.