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Lillingtons reviews from sellers

4.8

★★★★★

72 reviews from sellers across 4 offices

www.lillingtons-estates.co.uk

72 reviews of Lillingtons come from sellers, rated 4.8 out of 5 on average, across four offices. Checked 9 October 2026.

Reviews from sellers

72 reviews from sellers, newest first, with the office each one is about.

4.8/5

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Seller

Easy and smooth sale

No problems, professional service, good local knowledge. Curteous staff

Sue · 9 December 2020 · Lillingtons

5/5

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Seller

Excellent service

The team at Lillngtons was so helpful and supportive, The information and photos were of a high quality and I would definitely use them again. Thank you Julie and co xx

Clare · 10 October 2018 · Lillingtons

5/5

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Seller

Property Sale

Very pleased with the service I received when recently selling my late mother's bungalow. The Agent kept me fully informed at all stages during the sale. I would recommend this Agent to others.

David · 4 October 2018 · Lillingtons

5/5

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Seller

Quick Sale Of My Bungalow

Whitehaven Lillingtons Staff are fully committed and efficient.....from the moment Julie came out to value my property and throughout the whole selling process.....viewings, feedback and offers put forward ,Stacey and Kylie kept me fully informed at all times.....nothing was a problem......all contributed to me having a stress free , straightforward move. I cannot thank them enough .

Lynn · 27 September 2018 · Lillingtons

5/5

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Seller

Fantastic professional experience selling 2 of our properties

Really pleased with the service at Lillington’s, the girls go the extra mile . Especially Julie, without who we would not have achieved best price for one property and expert advice on best practice to sell the remaining property. Managing viewings for us while we were away, very good feedback from each viewing and aided us where solicitors couldn’t . Wouldn’t go anywhere else , thank you

Tracy · 27 September 2018 · Lillingtons

5/5

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Seller

Friendly, Competent, Efficient, Understanding, Helpful

We have probably been a difficult customer in that the sale took 18 months due to our not being able to find a replacement home. However at no time did we feel hassled. Staff dealt with our buyer sympathetically and helped both parties to remain in contact and friendly. Our buyer is now very happy and we are almost settled (except for the outside platform lift which is on its way). We have recommended Lillington to others and they have been happy with their treatment. We will return or at least our family will.

Gill · 8 September 2018 · Lillingtons

5/5

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Seller

Very helpful and professional throughout.

As we've never sold a house before Lillingtons walked us through the various stages and kept us informed throughout the process. Advised of any problems and we were pleased with the ease that the sale went through.

Winifred · 24 August 2018 · Lillingtons

5/5

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Seller

Agent went the extra mile to sell our house.

We are delighted with the service we received from Lillingtons. Julie worked extremely hard to secure our sale, often answering emails late at night as the buyer was from abroad. Without her hard work and perseverance I doubt the sale would have happened.

Alan · 14 July 2018 · Lillingtons

5/5

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Seller

Friendly local service from a local agent

We found Lillingtons to be responsive, prompt and helpful throughout the process of the sale of our property. We had a number of useful discussions with them when questions arose and the sale was delayed further up the chain. Their positivity and support was encouraging.

Michelle · 12 June 2018 · Lillingtons

5/5

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Seller

Fantastic service

I recently sold my house with Lillingtons Whitehaven and am very impressed with the friendly professional service I received. By far the best estate agents I have dealt with. Sold within 3 weeks but the ongoing service was excellent

Kelvin · 25 May 2018 · Lillingtons

5/5

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Seller

Fantastic service

We have just sold our home through Lillingtons Whitehaven and I could not fault them. Julie and Kylie went above and beyond to make the selling process as least stressful as possible and I would highly recommend. From first meeting to exchange nothing was too much trouble and they were always at the end of the phone to answer any questions. Keep up the good work ladies excellent service

Leanne · 23 April 2018 · Lillingtons

4/5

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Seller

good service and value for money

Have used this agent several times. Always been a successful outcome and conducted professionally and efficiently. Well Done and Thank You .

John · 28 March 2018 · Lillingtons

5/5

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Seller

Made the extra effort

Julie, the whitehaven manager and team, went out of their way to host an open day and then through a new advertising campaign secured two offers on the same day. Julie then continuously pushed the buyer, mortgage company and liaised with my solicitor to get the completion done. I cannot thank Julie enough and would recommend the team to you

David · 9 March 2018 · Lillingtons

1/5

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Seller

Be warned about Lillingtons

We used Lillingtons to sell our property because of the many promises about service, communication, etc made by Aidan Lillington. They fell short in every area and we moved to another agent after 4 months. They were dishonourable and grasping. Our buyer was initially introduced by Lillingtons and if they had not agreed to split the fee with our new agent we would have preferred to have lost the sale rather than proceeding with Lillingtons. At the very end Lillingtons claimed more of the fee than had been agreed and our new agent lost out.

Anne · 20 February 2018 · Lillingtons

Agent replied · 21 February 2018

On behalf of Lillingtons, I do thank you for leaving your feedback. I am sorry to see you feeling this way & publically stating that we let you down in every area when we know this to be different, I would like to point out that although you have said that you chose Lillingtons because of promises made by myself, it was our valuer, who you met to gain your marketing advice when deciding to use us. You only met me at a later stage. While you worked with us our team went to a great deal of effort to achieve a sale for you including implementing a number of additional marketing products at our own cost and extra 'after hours' photographic visits from myself in order to continually improve your visual marketing. As you say, we were ultimately successful in introducing your buyer although you were then on the market with another agent. I am afraid that despite our efforts to be open and transparent with you about how our industry treats buyer introductions, you elected to be guided by your second agent who by rights should have immediately ceased any dealings with the offerer and referred you back to us as the introducing agent for your buyer. If they had done as they should, your experience would have been much simpler and more positive. In a final effort to be fair, we agreed to split our commission with the other agent and offer them an amount to progress the sale for you which they agreed to, however on exchange of contracts they attempted to invoice for more than the agreed split, something the legal representative can confirm. We can understand you being frustrated by the situation and are genuinely sorry that you feel like this, however in this instance we feel the good work our team does on a daily basis, and which is seen here on rateragent has been obscured by the unprofessional actions of the second agent.

5/5

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Seller

Excellent Service and Communications

Recently sold a house through Lillingtons and, from the outset, we found them efficient, very friendly (all staff we spoke to or met), professional and kept both us and the buyers fully informed in what was a fairly complicated transaction. Would certainly recommend them and use them again if the situation arose.

Graham · 15 February 2018 · Lillingtons

5/5

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Seller

I would recommend lillingtons 150 percent

All staff at lillingtons went above and beyond there role in helping to sell our property, any problems we had they were first on the phone to the solicitors finding out what the problem was and then they got straight back in touch with our selves we were never left wondering if they would phone back I highly recommend them to anybody looking to sell there property

Christina · 27 January 2018 · Lillingtons

5/5

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Seller

Friendly and efficient service

Rating only, no written review.

Roy · 11 December 2017 · Lillingtons

5/5

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Seller

Fantastic service from all the team

I cannot recommend Lillington's enough. The attention to detail. The great communications throughout. These guys are what I class as estate agents. Everything is explained, there are no hidden details. Prompt. Articulate. Friendly and Passionate. I personally would never use anyone else.

Richard · 22 November 2017 · Lillingtons

5/5

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Seller

Support all the way through the process

Having only ever moved house once, the thought of downsizing from our six bedroomed Victorian house into temporary rented property was daunting! The help from Lorraine , Julie and the team was brilliant; from updates about our property viewings to advice about how to go about renting somewhere, all was dealt with expertly by the team. Their local knowledge was very good and at all times staff were very professional and approachable. I would highly recommend using them.

Julie · 1 September 2017 · Lillingtons

5/5

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Seller

Rating only, no written review.

Joseph · 21 August 2017 · Lillingtons

5/5

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Seller

Fantastic Estate Agents Would Highly Recommend

Fantastic Estate Agents Would Highly Recommend . Lillingtons has been absolutely fantastic, they went over and above to help us with the sale of our property and nothing was too much trouble. If your looking for a great estate agents who go over and above to help you then look no further. 5++ stars.

Jackie · 3 August 2017 · Lillingtons

5/5

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Seller

Workington

The team at lilingtons Workington are fantastic. I could not fault them. I will definetly be using again in future and would highly reccomend to anyone.

William · 1 August 2017 · Lillingtons

4/5

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Seller

Thank you for house sale

My house sale took a long time to go through.. (a total of 13 weeks) a previous buyer had pulled out and it had all been very stressful. Julie Heskett at Lillingtons kept me up to date weekly with how things were progressing and ensured the first time buyer we had was 'up to speed' with things. This helped to avoid stress and I felt I was always in the picture with what was happening. When she wasn't in the office she ensured a member of staff knew what was happening so they could also report back and new developments or hitches. Whenever I popped into the estate agents in Whitehaven staff were always friendly and helpful. Thank you

Vanessa · 20 July 2017 · Lillingtons

5/5

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Seller

Good customer service

I found the local Whitehaven office staff to be professional curtious and informative through out the sale of my property. I would recommend Lillingtons to fa,ily and friends.

Tony · 17 July 2017 · Lillingtons

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions from sellers about Lillingtons

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72 reviews from sellers across four offices, rated 4.8 out of 5 on average. For example, Wayne wrote: "We picked Lillingtons from the other sales agents in the town for there fast sales record and highly skilled staff of knowledge of the sales market from start ..."

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