Trusted Agent profile · Bedfordshire, Northamptonshire and Buckinghamshire
Verified
★★★★★
2,056 reviews across 5 offices and 3 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.
1,951
Reviews on Google
All 5 offices
8
Reviews on Facebook
Business-wide
97
Reviews on The Trusted Agent
All 5 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 97 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentThanks for Mr. Malik Miah
I would like to compliment Mr. Malik Miah who worked in Luton branch on the excellent service he provided me in the renting of my flat. He have been reliable, prompt and trustworthy throughout. He did everything to make things run as quickly and smoothly as possible. I would recommend him wholeheartedly. Thanks and kindest regards, P.M. Tam (Ben)
5/5
The Trusted AgentThe best service in town
After having a phone call with most agents in Dunstable; Kelly Hamilton from Lenwell was the only one who gave me the advice I needed for letting, when the time comes I will definitely be going back to her for more advice; I found she knew all the information that I needed to know and helped me a huge amount.... she took me through loads of new experiences and gave me loads of confidence in housing with this agency. In addition to this she also restored my faith in letting agents and boosted my confidence in speaking so i would just like to say a massive thank you for all your help and time, much appreciated. I wish you all the best in your job and hope you go further in this agency. To all readers I strongly recommend Kelly Hamilton as your agent.
Thank you for such kind words, Kelly was delighted to receive your review. We look forward to working with you in the future. Kind regards, Rob Wellstead Managing Director
5/5
The Trusted AgentAlways very helpful and provide a professional service.
4/5
The Trusted AgentLENWELL BEDFORD
I have been very impressed with the positive approach from the entire team in Bedford. They have all been very quick to respond to my queries and in making the opportunity to move in quickly very easy
Thank you David for your kind words, we're delighted your move went so well. Kind regards, Rob Wellstead Managing Director
5/5
The Trusted AgentAlways on the ball, and takes all the worries of Tenant Admin away. Very Happy with their service.
Rating only, no written review.
5/5
The Trusted AgentRating only, no written review.
5/5
The Trusted AgentExcellent support and help from the property management team
Rating only, no written review.
4/5
The Trusted AgentFinds good tenants who pay top rents.
Ruth finds me good tenants and handles all enquiries professionally. She arranged workmen to do any necessary work at a high standard. Once I let them know how I wanted the Statements produced they complied with my request.
4/5
The Trusted AgentIn good hands
Lenwell has been looking after our property for many years. We are pleased wiith the Service offered.
Thank you Marie we really appreciate your kind words! Best wishes, Rob Wellstead Managing Director
5/5
The Trusted AgentExcellent customer service
Kieron Ayres has helped me with my last 3 properties in Dunstable over the last 5 years. He always works hard and is always available to help me if I need it. Without Kieron me and my partner would have struggled to find a property just before Christmas.
5/5
The Trusted Agentvery happy with Malik Miah
Malik has been very helpful, is mostly because of him that i took the appartment with lenwell... Molik has dedication in his work, he is very consistent and will always to make it easier for you to understand the contract or other convenient informations to know before I enter. I pleased to say that Malik exceed my exceptectation.
4/5
The Trusted AgentHappy Client
Well dealt with. Good customer service and prompt reply to queries
5/5
The Trusted AgentProfessional & organised
Abigail is professional and well organised and along with the rest of the team at Lenwell, does an excellent job managing our properties as well as looking after the needs of our tenants.
Thank you Helen for such a positive review. I know Abigail works hard managing your portfolio and she will appreciate your kind words. Best wishes, Rob Wellstead
5/5
The Trusted AgentExcellent services
Been using lenwell for about 10years and the letting team services have been exceptional. The team have been very supportive and they go the extra miles to see that both the Landlord and tenants are happy. Thanks to Richard, Malik and the other sales team!!
5/5
The Trusted AgentLuton lettings - Malik
I was pleased with the service given by Malik in Lenwell. He was attentive & efficient. I was happy to have Malik as my agent for a property I have just let a a tenant. He always answered queries, and did his best to find out what was needed. I felt he was experienced, and knew what he was doing, which gave me confidence in his ability. But even better than that, he also made sure he was doing the right thing, eg by going through a checklist when the agreement was signed. He was professional and helpful. I also liked the teamwork in the Lenwell office in Luton. If Malik wasn't there, someone else could usually answer a query.
Thank you Vicky for your kind words and for using LENWELL. Malik is an exceptional member of our team and I'm so pleased you took the time to write such a positive review. Best wishes, Rob Wellstead
5/5
The Trusted AgentMalik in luton lettings
I would like to say what a wonderful service had from Malik. He did an excellent job in finding me a house vety quickly in this difficult time with no properties coming up. I will certainly recommend him to my friends and family
Thank you Cristina, for your very kind words. Malik will be delighted to receive your feedback. Best wishes, Rob Wellstead Managing Director
5/5
The Trusted AgentRuth is amazing. She did not only get us a better deal on purchase, she is always quick to respond and personally takes responsibility, even if it not really her are of work. Brilliant agent.
Thank you for your very kind words. We agree, Ruth is amazing!! best wishes, Rob Wellstead Managing Director
5/5
The Trusted AgentExcellent very helpful
Very helpful and supportive at a time Where I had a few issues they helped and supported me will use them all the time very good service and estate agents
Thank you Stephen for the kind words, I'm delighted you are happy with the service we have provided. Best wishes, Rob Wellstead Managing Director
5/5
The Trusted AgentThe Best Agency in the world
Rented a property off these guys over a year ago...every repair job has been prompt and appointments have been well kept. James Stewart's customer service is second to none. Now I'm moving into my own property.....but I would recommend Lenwell to all friends and family.
Thank you Ademilola, for your kind words, I know James is delighted to hear such positive feedback. Good luck in your next move. Best wishes, Rob Wellstead Managing Director.
5/5
The Trusted AgentMaintenance issue
I have lived in the property I rent through Lenwells for 7 years and have dealt with Julia from day one. She is always ready to help and deals with any issues promptly. The latest problem I had was sorted on the day I contacted her.
Thank you for your comments Helen, it is always a pleasure dealing with you.
5/5
The Trusted AgentProvide Info regarding my rental property and other info/advice.
Richard is one of the most professional and helpful managers that I have dealt with. He always gets things done and is extremely efficient. He is the reason that I have dealt with Lenwell all these years.
Thank you Syed, We really appreciate your comments and I know Richard will be delighted with your feedback! Best wishes, Rob Wellstead
5/5
The Trusted AgentEasy to communicate, quick response, authentic and practical support
Rating only, no written review.
5/5
The Trusted AgentLenwell review
Always prompt and very helpful.. We rent a few properties and they always get tenants in without long vacant periods.
Thank you Tony for your feedback, we'll continue to try and deliver a great service for you! Best wishes, Rob Wellstead
5/5
The Trusted AgentMalik Miah of Lenwell Luton
I have been dealing with Malik Miah of Lenwell Luton now for a few months over a purchase and i find him absolutely brilliant. He has been very helpful and a true professional who truly loves his job. A great asset to Lenwell and a remarkable person.
Thank you Jinda for your kind words, we really appreciate your feedback. I'll be sure to pass on your comments to Malik, he is a fantastic member of staff and you're right he is a great asset to the company.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
The five Lenwell Property Services offices, by town:
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Northampton won Platinum; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent; Lenwell Property Services, Milton Keynes won Trusted Agent.
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