Leaf Living estate agents in Stonehouse, Fleet, Crowborough and 5 more

★★★★★ 1/5

Trustpilot

I have sent my unsiscribe notice 10…

I have sent my unsiscribe notice 10 times but they just ignore it it’s the worst company ever

Clive · 27 April 2024 · Leaf Living Stonehouse

★★★★★ 5/5

Google

Rating only, no written review.

Allan · 25 April 2024 · Leaf Living Braintree

★★★★★ 4/5

Trustpilot

High quality properties

High quality properties. Love them!

Amanda · 24 April 2024 · Leaf Living Stonehouse

★★★★★ 5/5

Trustpilot

In love with our home

In love with our home, moved in 8 months ago and have no complaints, the sales team were really helpful, the house is built to a good standard with a lovely finish. Being a detached house is so peaceful we can’t hear any noise around us and our neighbours don’t hear us either. Linden were able to give us a good deal too to help with the purchase. Any snags at the start were dealt with immediately. So far so good.

Melissa · 24 April 2024 · Leaf Living Stonehouse

★★★★★ 1/5

Google

Megan and Sam and team handled my application brilliantly then 2 days before I moved in they cancelled and withdrew my application so I could not move in. They're reasons were unfair and invalid . Because they refused to work with me on confirming a bank transfer when I was doing it and made up some nonsense about I wasn't prepared to transfer funds. They also stated I could never rent with them in the future like I'm a criminal or something. Very strange and odd consonant. What happened was crazy to do when I had packed up, moved my belongings and had children to move with. Avoid at all costs. They even re advertised my home I had a holding deposit on which is illegal. I'm going to the Property Ombudsman about this team/company on how they handled my application at the last minute. By the way they didn't even send over a tenancy to sign yet I told them that and they ignore that fact and their instruction was to sign first then pay. I couldn't sign something they did not send yet they still proceeded to cancel my application after passing it with 2 days before the tenancy start date. Just imagine packing all your things and moving into temporary accommodation like we did to not having your place secured that this company can just jerk people around like this last minute because some suddenly decides not to work anymore with the applicant

Em · 22 April 2024 · Leaf Living Barnham

★★★★★ 5/5

Google

Rating only, no written review.

Allan · 21 April 2024 · Leaf Living Braintree

★★★★★ 5/5

Google

Recently I visited this home, home was lovely and staff were very friendly. Clean, hygenic. Garden was extremely spacious. Lounges looks so cozy.

Xavien · 16 April 2024 · Leaf Living Fleet

★★★★★ 5/5

Google

I am in Freelands Care Home often and have got to know the residents well over a period of time. There is always something going on for them, some activity, a celebration of an international or national day, a garden party, a family day and plenty of music. The home feels and smells clean and feels friendly. Once inside the dining room, there is always a lovely smell of cooking that has been or is going on and the staff are really friendly and attend to the residents needs, wants etc. When you enter the building there is always someone at reception to welcome you and help you with where you need to be. When we are unable to care for our loved ones ourselves, it is heart-breaking, as we all know how tough this time is, but we are so lucky to have an establishment like this, as we all know that there are so many needs that need to be met for those needing care and I have seen in the last 24 months and more, just how good this home is. The residents that I know, always seem well cared for, they love all the activities and they love their food as well and that is so reassuring for their well-being.

Mandy · 16 April 2024 · Leaf Living Fleet

★★★★★ 1/5

Google

This issue was now resolved, they reached out to me on my previous visit. They assured that the driver was now aware and was briefed about health and safety. My recent few visits showed that they had taken an action already, The company car can be seen parked on a bay. Date: 17 December 2023 --- There should be an access for any potential emergencies. Driver nowhere to be found. Guy who worked here threw something on a bin and he also realised that it is a health and safety issue, says driver is nowhere. This is a company car and there must be somebody responsible to check that access is available. I had sat here for more than 10 minutes. hoping the driver would come out. I could also reverse and leave. Time check: 0725 now. This is a good test of how this can be attended after having a staff seen the situation. Went down and rang, one lady came and I explained the issue of access and how important it is. Time check: 0728. At last, at 0731 hrs the drivers came and managed to have a chat, the company car driver was blaming the driver of the smaller car. Petty thing but it is nice to know how they react given a situation and having the responsibility to look after senior people.

Dinez · 16 April 2024 · Leaf Living Fleet

★★★★★ 5/5

Google

Rating only, no written review.

San · 25 March 2024 · Leaf Living Barnham

★★★★★ 5/5

Google

Would highly recommend, Macey has been so helpful and warming, excellent service and super quick responses!! Made the process so much easier!

Jessica · 25 March 2024 · Leaf Living Barnham

★★★★★ 5/5

Google

Megan is exceptional in every way, the property is superb and any problems are dealt with straight away. Cannot recommend too highly.😁👍 …

Peter · 25 March 2024 · Leaf Living Barnham

★★★★★ 5/5

Google

Megan and the team our ever so friendly and helpful throughout the whole process. The team our always on hand with any questions you have and they get answered right away. We our very content and happy in our new home, so thank you leaf lettings!!

Emily · 25 March 2024 · Leaf Living Barnham

★★★★★ 5/5

Google

Fantastic and very efficient service from Megan and Macey at Leaf Living. Great communication throughout. A very smooth and easy process…..and very quick! First class!! We are looking forward to our next chapter in our new home. Thank you so much ladies!

Claire · 25 March 2024 · Leaf Living Barnham

★★★★★ 1/5

Google

Absolutely awful landlords, money grabbing and treat tenants awfully. Would not recommend, never fix issues, left us with blocked drains over Christmas and recently no hot water. Companies house shows a string of directors that have resigned and most registered offshore…. Refused to extend our contract month by month even though it was an option, then blind sided us with legal jargon and ended up issuing us a section 21 which would make us homeless…not nice people at all!

Tiffany · 25 March 2024 · Leaf Living Barnham

★★★★★ 4/5

Google

Nice development in a good location. Construction is on-going, so there is lots of heavy equipment on site. The central park / play area just opened, which is a great amenity for the residents. Neighbors are very friendly.

Megan · 25 March 2024 · Leaf Living Barnham

★★★★★ 1/5

Trustpilot

Buyer be aware

We will have been living in our new build 3 years in June this year. We are still waiting for our ‘snag list’ and other issues to be fixed. Trying to communicate with customer services is exhausting, passed from person to person, when you escalate your case, you speak to a half capable human who promises you the world. Then back to square one. We have had more people around to ‘assess the job’ than I can count. We have been waiting for a replacement toilet for two years, good job we have three! Have I chased it up I hear you ask, yep, they cannot give me any information because a contractor supplies it, they will contact you (they don't) can I have the name of the contractor so I can chase it up? Course I can’t. All the finishes in the house are horrendous, I decided to decorate the kitchen/dinner because it was the only room that wasn’t waiting for things to be fixed (apart from the window and patio door) it took me two days to sand the walls down and other prep which you just shouldn’t have to do in a new build. When we unscrewed the sockets and light switches we realised that they had been filled around the edges to mask the awful job. We now have holes around the sockets/switches. Just one example, I could right an essay. I honestly think it’s hilarious at this point. Thank goodness we don’t have major issues.If you have to buy a house from this company I would 100% recommend getting a snag Dr in, it will be the best money you have ever spent, this company will literally tell you the earth is flat!

Nikki · 22 March 2024 · Leaf Living Stonehouse

★★★★★ 1/5

Trustpilot

Lazy, inadequate, poor quality shocking builder

Are you Looking for a new home? Do you enjoy being happy and stress free? Do you like company’s who are open and honest? If you have answered yes then AVOID AVOID AVOID linden homes in Suffolk at all costs!!! Don’t believe a word they tell you, from the moment you start a journey with them you will sincerely regret it and wish you went to reputable builder in the area. Customer service is rude, slow, aggressive communication style and unhelpful, I’ve had better service from McDonald’s staff on work experience. I fully regret buying my 3 bed semi house from linden it’s been nothing but structural problems with the house, they built my neighbours driveway to narrow so he/she can’t park their cars on it and now the site have asked me to give permission for them to dig up the green land in front my house so they can build me neighbours a carpark as they don’t know how else to resolve the issue for a mistake THEY made and they are now making it my problem and ruining the nice view I have but there is no f#cks given!!!! I’ve emailed and called and expressed my views but no luck!! It’s fallen on deaf ears.

Jordan · 20 March 2024 · Leaf Living Stonehouse

★★★★★ 1/5

Trustpilot

0 Star Rating If I Could!

If I could give 0 stars then I would. Whatever you do, do not buy a house from this company if you want any form of straight forward house buying process. The company are pathetic. They are that bad that they have come off social media. I can only assume that is because of the level of complaints that they would have received!We have been on one of their sites for 2 years now and are still having problems with them.

Gareth · 11 March 2024 · Leaf Living Stonehouse

★★★★★ 1/5

Trustpilot

Linden/Vistry Homes

I've held off adding a review to this on Linden, in hope that they may actually sort the issues we have, but no, now 15 months living in our home near Bristol, the awful workmanship, cheap materials are still causing us issues, and not helped at all by their Customer Service team. We have had issues with everything you can think of, the garden not level to plan, drainage, faulty appliances, a lash up kitchen, all of the trade work has been appalling (to a point we had 4 lots of painters in to paint our home, and we still had to do it ourselves!) I accept most snagging, I accept issues that follow with buying a new build, I'm not naïve, however, what I didn't expect was a Customer Service team who literally and trained and paid to take no responsibility whatsoever! Our garden not being level or draining properly, at one point was put at our door, for letting our dogs out into the garden and this was a Service Director, and when we refused to deal with her, we got their Service MD, who closed our complaint as we were being aggressive! Not once did either, high ranking service members, take any responsibility for anything, despite it being made very clear that it was all down to their workmanship. I wouldn't recommend paying for any upgrades, you won't get what you pay for. When you first see someone in the Sales office, they will make a point of saying, not to look on TP, as the issues are not what they seem, so we thought, fair enough, live and let live.......Boy did we get that wrong! If you are considering purchasing a Linden/Vistry home or any of the other properties within their chain, please really think first, do read all of these comments as gospel and make sure you get an independent snagging company in, as Linden will avoid any responsibility or cost. Also make sure you get everything in writing as NHBC will become your friend through the whole experience and Linden do anything to avoid putting things in writing, which you need, to put in a formal complaint.

DJ · 8 March 2024 · Leaf Living Stonehouse

★★★★★ 5/5

Trustpilot

Excellent follow-up service

Picked up the key at Church Crookham in Dec 2023. Handed Linden the list from a professional snagger and they addressed in a timely manner. Jonathon, who dealt with the snags of my house has been amazing and very helpful. He is willing to go the extra mile to keep his customers happy.I got a washing machine failed installation from a subcontractor this morning. Texted Jonathon for help, and he just showed up at my front door with his team and sorted it out in the same morning.Thank you to the team over at Albany Park. Efficiency at its finest.

Kelvin · 6 March 2024 · Leaf Living Stonehouse

★★★★★ 1/5

Trustpilot

“Very Poor Quality Houses”

“Very poor Quality houses”We purchased a 4 bed house in this community couple of years back. The build quality is very poor. We reported several issues about cracking noises, shaky plaster walls, leaks, leaking bay window, drainage issues, electrical problems, gas leaks, broken locks and poor paint work to their Yorkshire Customer Service. Their response was very rude and we had to reach to NHBC who finally made some recommendations to the builder to complete the works in the 2 year warranty. After few 10s of emails to the C suite, the regional customer service head sent contractors to investigate the problems. These contractors were unskilled and very unprofessional. For an Example, to make the floorboards even, the contractors shaved the timber😥, to control the noises, a contractor has put few hundreds of nails into the ceiling which even caused more damage to the property. After almost a years of correspondence, some contractor finally attended and did the repairs. Advise not to spend your life savings on a poor quality build. This bad choice has caused lots of disruption to my family and also has taken a toll on my health.

Kris · 27 February 2024 · Leaf Living Stonehouse

★★★★★ 5/5

Trustpilot

Great All Round Service

Great Customer Service from Sales Office and after moving in the Assistant Site Manager at Western Gate, Northampton. Snags are being dealt with really well. Very happy with the house and the area we moved to!

Mogstar · 24 February 2024 · Leaf Living Stonehouse

★★★★★ 1/5

Trustpilot

I never experience such a poor customer…

I never experience such a poor customer services If I could do zero that will be what they deserveThey don’t care about people is obviously all about money for themI was about talking to them about buying the house needed to check a couple of things and they agreed a price I said I will come back to you over the weekend was working Saturday until 2 pm when to the office it was close run them next morning to make sure someone will be there … only to be told they had sold it to someone else I have never been treated like that

Mrs · 12 February 2024 · Leaf Living Stonehouse