5/5
GoogleI was impressed by Amy’s dedication. She dealt with things in a highly professional way. I am happy to choose Leaf Living. Thank you Amy for all of your help!
Trusted Agent profile
Leaf Living estate agents in Stonehouse, Fleet, Crowborough and 5 more
★★★★★
770 reviews across 8 offices and 3 platforms
Leaf Living has eight offices, in Stonehouse, Fleet, Crowborough, Barnham, Braintree, Hedge End, Aylesbury and Crowthorne. Together they have 770 reviews on three platforms, rated 3.1 out of 5 overall.
110
Reviews on Google
All 8 offices
5
Reviews on Facebook
Business-wide
655
Reviews on Trustpilot
All 8 offices
Our offices
Leaf Living's eight offices, most reviewed first. Each has its own page.
- Leaf Living StonehouseDe Lisle Bush Wy, GL10 3WL497 reviews · 6 on Google (3.7)50 in the last 90 days
- Leaf Living FleetRedfields Lane, Church Crookham, GU52 0RL190 reviews · 26 on Google (4.1)113 in the last 90 days
- Leaf Living CrowboroughThe Collection, Eridge Road, Crowborough, TN6 2TN45 reviews · 45 on Google (3.8)1 in the last 90 days
- Leaf Living BarnhamFontwell Avenue, BN18 0SY26 reviews · 22 on Google (4.0)2 in the last 90 days
- Leaf Living BraintreeBraintree Road, Tye Green, Cressing, CM77 8JE12 reviews · 11 on Google (4.4)1 in the last 90 days
- Leaf Living Hedge EndWallington Road, SO30 2DG5 reviews · 0 on Google1 in the last 90 days
- Leaf Living AylesburyArmstrongs Fields, Kingsbrook, HP22 7BX4 reviews · 0 on Google1 in the last 90 days
- Leaf Living CrowthorneBuckler?????s Park, Buckler's Ride, RG40 3GA0 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Leaf Living office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleThank you for all your help much its very much appreciated. Our new home is perfect 😊 …
5/5
GoogleJust about to move into our property this week and it’s been an amazing experience. Our letting adviser Jessica king has answered all our questions and made this a smooth experience and stress free!
4/5
GoogleI couldn't be happier with the experience. Ryan was professional, responsive and knowledgeable. He guided us through each step of the process, providing clear advice and answering all my questions.
5/5
GoogleSally from Leaf Lettings has been amazing throughout the process of finding a new home. 🤩 Always friendly and efficient, always keeping us updated. It’s been a pleasure working with her. …
5/5
GoogleWe are very happy with the service and help from Ryan at Leaf Living, he has been very helpful and welcoming in supporting us through the process of applying for and checking into our new home. We came to view with our little children and he was very patient, understood our needs and helped us find the best property for us. Ryan supported us with the application and guided us through the process and was very welcoming and informative on the day we moved in, showing us the different features of the property and giving us advice on how to make the most of the features and feel at home. We highly recommended working with Ryan and the team at Leaf Living, everyone has been very nice and supportive through the process.
5/5
GoogleRating only, no written review.
1/5
TrustpilotEstate plans change for the worse after purchase
After selecting a secluded plot close to the edge of the development, the estate plans around our plot have drastically changed from what we were told and shown at the point of sale and customer service are no where to be seen. Over the last few weeks, linden have built a footpath directly in front of our house connecting both ends of the estate, and the foot traffic is now much greater, despite vocal opposition from ourselves and neighbours in our street. They are building a footbridge metres from a neighbours kitchen window, and boldface lied to her when she questioned what they were building as it was not on the original plans. Be very wary of buying a house with this company unless you do not care what they built around you.
1/5
TrustpilotDo not buy a property with Linden
Absolutely terrible company. Do not buy from them. The sales team are lovely until you are locked into buying and they couldn’t care less. The mess of the property and amount of snags on handover was terrible. Over 2 years now and still snags outstanding. Customer service is non existent! Recently found out that they have never put insurance in place for the block of plates and never undertook a fire risk assessment, even though we pay a monthly service charge. Stay clear of this company.
1/5
TrustpilotHonestly when we first moved in they…
Honestly when we first moved in they were all over any snags the first few months then they dropped us. They pass you onto a useless department than has taken more than a month to get a response each time. The homes are a joke
5/5
GoogleI had the pleasure of working with Ryan from Leaf Living, and he couldn't have been more attentive and helpful throughout the entire process. He called me the morning of the viewing to make sure I knew where I was going, and from the moment we met, he was incredibly welcoming and understanding of my family's specific needs. We have a young son and were looking for a long-term home, and Ryan clearly understood the importance of finding the right property for us. He guided us through the application process with ease, making everything simple and straightforward. What truly stood out was how proactive and responsive Ryan was, every time I emailed or had a question, he replied within minutes, which has been a rare experience compared to other estate agents I've dealt with. Ryan, you're a credit to the Leaf Living team! Thank you for making the experience such a positive one. Leaf Living deserves all 5 stars!
5/5
TrustpilotIssues are followed through
Issues are followed through. Great services. Thanks, especially to Patrick, the previous site manager.
4/5
TrustpilotEasy to use website
Easy to use website, quick and efficient delivery.
5/5
TrustpilotPembroke Gardens - Alderbury
We dealt with Beckie in sales and Wil, the site manager at Alderbury. They facilitated our move, couldn’t do enough for us and became part of the Pembroke Gardens community while they were here. 5 stars!!!As with any new build we had a few snagging points and these were dealt with honestly and swiftly while they were on site and once they had left we had communication from the Vistry Office who had a few personnel changes but eventually got things sorted out.
3/5
TrustpilotBe well informed before signing the reservation …
My review is solely based on the experience we had reserving our plot in Gloucester. According to the sales representatives at the estate,the Head Office changed our plot (which was £435 000) to 50% shared ownership without first communicating with the Sales team which was dealing with our case,as we had a already started the process of selling our old/current home with their Part exchange and could only reserve that plot once our house was sold. As compensation they offered us a bigger house ,at the top end of our budget which was (£450 000 incl the additionals we wanted) and agreed to give us the additionals plus the bigger house (which had been already reduced to £450 000 before we had our issue) for £450 000 which would have been enough to get the house plus additionals with the house we initially wanted.To cut the story short we are not getting any additionals or anything else anymore as we didn't mention it before signing for the reservation, which is our fault really as we didn't get the offer written down but rather as word of mouth over the phone. So please if they give you any offers have it in writing and also before signing the reservation, claim all of the offers they offer you for that house or plot. We were not well informed and were just under the impression that we are paying £99 to reserve the plot only.
4/5
TrustpilotPembroke Gardens
The best part about buying a home at Pembroke Gardens was dealing with Beckie (sales) and Will (site Manager) who were both very friendly, helpful and efficient. We are finding dealing with Linden's customer service, now that Beckie and Will have left site, a very slow and frustrating process.
5/5
TrustpilotAbsolutely wonderful sales and site team
As a first-time buyer the team at Pembroke Gardens, Alderbury were absolutely amazing. They understood my ignorance regarding buying a property, and were always there to help me, always answered my calls and my silly questions.Both the sales rep and the site manager were brilliant - I always felt involved and attended to throughout the process, they were so friendly, understanding and engaging.Whilst it was only my first time buying a property, I do feel that the way the team looked after me made it SO much less stressful than it may otherwise have been.The team that looked after me? I can’t fault them at all, and they have my sincerest thanks.
1/5
GoogleWe bought a house here 8 months ago still got things on our snagging list that have not been resolved. Customer services are very slow on getting back to you to answer your queries.
1/5
GoogleRubbish service. I am from Hong Kong and rent the Gateway in Bexhill. When we facing problem in Internet no one help and just leave it
1/5
FacebookI rent the the gateway in Bexhill. I am from Hong Kong When we facing problem in home, for example, internet service, no one will help
1/5
TrustpilotShame you have to give a star
Shame you have to give a star, zero works for me. This company consists of cowboys. They do shoddy jobs and fob you off with lie after lie. Do not even buy a house from them for you will spend more money rectifying their mistakes that they bodge up even more. The customer service is awful. The building work is terrible. Fitters are paid for the number of kitchens they fit in a day - imagine the quality. Everything is done on the cheap. My advice? Go with a reputable builder.
5/5
TrustpilotThe whole home buying process was so…so smooth
The whole home buying process was so smooth with Beckie, she took care of everything in a very cheery, friendly and efficient manner, nothing was ever too much trouble, she would regularly contact me out of her work hours. She made the whole process so easy especially as I was dealing with an incredibly difficult time in my life. Will the site manager was a pleasure to have around, again nothing was ever too much trouble. He was round in an instant if I had a query and he sorted the problem or booked in trades to rectify the problem within a couple of days. Will’s attention to detail was exemplary, he wasn’t happy unless everything was perfect. Like Beckie, Will was always cheery, friendly, efficient. He also worked out of hours to double check that things were ok. The site was always tidy and organised. I am so pleased with my new home. Since Will and Beckie have left the site there have been a few small glitches but nothing that Vistry has hasn’t tried to fix immediately. All in all, I have thoroughly enjoyed my new home from buying, moving in, adjusting and feeling supported during the whole process. It’s all been so easy and that is definitely thanks to a great team being in control.
5/5
TrustpilotPembroke Gardens
I had an excellent experience from Linden at Pembroke Gardens. Beckie was so helpful & enabled me to secure the plot I wanted. The quality of the build is good with only a few minor snags which have been rectified. Very happy with my move.
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Questions about Leaf Living
Which Leaf Living office has the most reviews?
Stonehouse has the most, with 497 reviews rated 2.6 out of 5, followed by Fleet with 190.
Where are the Leaf Living offices?
The eight Leaf Living offices, by town:
- Aylesbury: Armstrongs Fields, Kingsbrook, Aylesbury, HP22 7BX
- Barnham: Fontwell Avenue, Barnham, BN18 0SY
- Braintree: Braintree Road, Tye Green, Cressing, CM77 8JE
- Crowborough: The Collection, Eridge Road, Crowborough, TN6 2TN
- Crowthorne: Buckler?????s Park, Buckler's Ride, Crowthorne, RG40 3GA
- Fleet: Redfields Lane, Church Crookham, Fleet, GU52 0RL
- Hedge End: Wallington Road, Hedge End, SO30 2DG
- Stonehouse: De Lisle Bush Wy, Stonehouse, GL10 3WL
