5/5
Very friendly and professional. Megan and her team have provided a smooth rental experience, along with great rental properties....which is a refreshing change from the current market and we look forward to moving into our new house.
Trusted Agent profile
★★★★★
770 reviews across 8 offices and 3 platforms
Leaf Living has eight offices, in Stonehouse, Fleet, Crowborough, Barnham, Braintree, Hedge End, Aylesbury and Crowthorne. Together they have 770 reviews on three platforms, rated 3.1 out of 5 overall.
110
Reviews on Google
All 8 offices
5
Reviews on Facebook
Business-wide
655
Reviews on Trustpilot
All 8 offices
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Leaf Living's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very friendly and professional. Megan and her team have provided a smooth rental experience, along with great rental properties....which is a refreshing change from the current market and we look forward to moving into our new house.
5/5
Amazing staff, very warm, very friendly and welcoming. Residents looked happy. The home was very clean and tidy, with lots of staff on duty supporting the resident. My visit to Freelance Croft today reminded me of why I used to love being a nurse manager.
Hi Shawndell, thank you for taking the time to leave your lovely review. We are pleased to hear about your positive experience and appreciate your comments about our home. We’ll share your comments with the Freelands Croft home’s manager.
5/5
My sisters and I have been thoroughly impressed with all the staff at Freelands Croft. From initial conversations regarding suitability for our Fathers needs, to a respite stay and now a permanent resident. We have been learning ourselves and often needed support from the management team to help us navigate complexities with administration. We are indebted to the nursing team who take everything in their stride, treat everyone with respect and have also given us lots of advice and support which we understand dementia. I cannot recommend the Freelands Croft team highly enough.
Hi Naomi, thank you so much for taking the time to leave this lovely review. It means a lot to know that Freelands Croft is providing the comfort, care and support that you and your Dad needed. We'll share your comments with the home's manager.
5/5
Rating only, no written review.
Hi Faisal, thank you for your 5-star review! We're thrilled to hear that you had a positive experience at Freelands Croft Care Home. Your support means a lot to us, and we look forward to seeing you again soon!
3/5
I was trying to find information about shared ownership housing, it is bit of a rabbits Warren to navigate, I think the companies that are within the site should be better sign posted to get to the individual offices of each seller group.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
I have been visiting a friend in Freelands Croft for just over seven years and would like to commend the home for the very good care that was given to the said resident. The managers and staff were always helpful. I got to know most of the nurses, care staff, receptionists and cleaning staff well. My interactions with them were always warm, friendly and helpful. The care given to the resident was excellent! I was particularly impressed by how all residents were treated with dignity, warmth, and gentle humour. Thank you very much Freelands Croft. I will miss seeing you all!
Hi Nuri, thank you so much for taking the time to share your heartfelt review of Freelands Croft Care Home. We are truly touched by your kind words about the care and warmth our team has provided to your friend over the past seven years. It means a great deal to us that you have felt welcomed and supported during your visits, and that you have appreciated the dignity and respect with which we treat all our residents. We will miss seeing you too! Please know that you are always welcome to visit us.
1/5
Avoid. They employ FirstPort.
Because of the fact that they engage the disreputable FirstPort as managing agents and won't appoint an alternative then avoid buying a Linden home at all costs.
5/5
Rating only, no written review.
Hi Ratan, thank you for your 5-star review! We're thrilled to hear that you had a positive experience at Freelands Croft Care Home. Your support means a lot to us, and we look forward to welcoming you back soon!
5/5
Rating only, no written review.
4/5
Rating only, no written review.
1/5
Wouldn’t even give this 1 star if I had the choice … The entire estate is a shambles , selling houses at full wack with improper drainage leaving people with unusable Gardens and blaming it on “leather jackets bugs” with no other option than to have their whole garden dug out without taking any responsibility …
1/5
Rating only, no written review.
Hi Anita, thank you for taking the time to leave your review. Please can you provide more information in relation to the 1 star rating? We are constantly looking to improve and would value your feedback.
5/5
Rating only, no written review.
Hi Franca, thank you for your 5-star review! We're thrilled to hear that you had a positive experience at Freelands Croft Care Home. Your support means a lot to us, and we look forward to welcoming you back soon!
1/5
Non responding landlords. Houses have mold. They do not attend to repairs in a timely manner.
5/5
Rating only, no written review.
1/5
DO NOT BUY
Do not buy in Glen Parva. Building on toxic landfill. Bet they will gloss over that one! Planning permission refused repeatedly locally. Finally central government overturned decision. All very dodgy. Feel sorry for people who end up living there.
5/5
This is one of the best services I have experienced in a while. The staff, Sally, went above and beyond to ensure that I got what I wanted and even when things were a bit unclear, she saw that I was comfortable and made the process seamless. I am looking forward to having a great time at the property as I have felt welcomed from the get go. An excellent service.
5/5
Rating only, no written review.
4/5
More properties like these should be built nationwide with the Housing shortage. We viewed a 3 and a 4 bed property and were impressed with the size and quality. More houses should be built to rent like these.
5/5
Leaf Living has been incredible in supporting us with organising and helping things move forward and explaining all the steps in the process. Thank you Sally for all of your help!
5/5
Sally has been amazing from start to finish. She has kept us updated along the way and we are very thankful for such an amazing friendly person. We move in tomorrow and very excited.
5/5
We have very recently moved into a 3 bed Leaf Living property at Orchard Green. Our experience has been great and the property is so nice, as is the surrounding area. Alex Smith who works in the property management team has been amazing! Ensuring the property was ready for us and made our move in a smooth and problem free experience. He has been on hand to answer all my questions, responds quickly and has gone above and beyond bless him. Fantastic customer service. He is a real credit to the leaf living team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stonehouse has the most, with 497 reviews rated 2.6 out of 5, followed by Fleet with 190.
The eight Leaf Living offices, by town: