Trusted Agent profile

Langford Russell estate agents in Swanley, Beckenham, Orpington and 3 more

4.4

★★★★★ Great

1,424 reviews across 7 offices and 3 platforms

Langford Russell has seven offices, in Swanley, Beckenham, Orpington, Chislehurst (two offices), West Wickham and Sevenoaks. Together they have 1,424 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.9 / 5

921

Reviews on Google

All 7 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 7 offices

Trustpilot logo

501

Reviews on Trustpilot

Business-wide

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Our offices

Langford Russell's seven offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Langford Russell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Langford Russell office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

Unprofessional liars who try to take your money before an offer is even accepted

A very unprofessional company with very unprofessional staff, Nicholas impartcular. I asked to put an offer on a flat. An email was sent immediately telling to make an offer and to transfer £500 deposit. Of course I was not going to give them my money until and offer was accepted. I never got a response from the email so emailed him to confirm he had received it. Still nothing. After not hearing from him at all for two days I called the office and spoke to A colleague who said it was pending and Nicholas would call me. 2 days later my boyfriend called up to chase the offer again. Nicholas then lied to my boyfriend and said he had already called me to tell me our offer hadnt been accepted. He then spoke to me very rudely still saying he had called me to tell me that. Such a liar and totally rubbish at his job. Stay clear of these and I’m now really glad that I didn’t get the flat as having this company as your estate agent would be a nightmare.

Kat · 15 July 2018 · Langford Russell Chislehurst (7a High Street)

1/5

Trustpilot

Professional thieves!!! Beware of them.

Guys, please don't go near them. They took my £250 pounds . Told me they are checking my preference for over a month. They tell lies, unprofessional, raised their voice when talking to you. Push you around themselves. They are fraudsters, posing under letting disguise. I promise them I'll get my money back. They wasted our time chasing refrence. We spent one month and some days trying to rent from them. Not knowing, thru have already given the house to someone else, while they made us chase after nothing. They work together with FCC paragon. Doing nothing, but rip people off their had earned money. I wish there's no star to describe them.

Abosede · 25 June 2018 · Langford Russell Chislehurst (7a High Street)

5/5

Google

Fantastic and ultra efficient service received from Josh and Sophie.

Sandra · 23 June 2018 · Langford Russell West Wickham

5/5

Google

The whole team were brilliant from start to finish!!!! Ben kept me updated throughout and liased with solicitors. Excellent, excellent job.

Lou · 23 June 2018 · Langford Russell West Wickham

5/5

Google

Josh has provided an excellent service. So professional throughout the process. We would thoroughly recommend using Langford Russell.

Adam · 23 June 2018 · Langford Russell West Wickham

5/5

Google

Sophie, Mark and Michael, all excellent. Mark explained everything at the start of the process and Michael and Sophie continued the good work. Apprehensive, as this was our first experience of being a landlord but the whole team helped us through it. Would always recommend them

Paul · 23 June 2018 · Langford Russell West Wickham

5/5

Google

I cannot fault the service that was provided by Josh and his colleagues at Langford Russell’s West Wickham branch. The sale of my late mother’s house took just under 3 months from me placing it on the market to completion. I was kept fully updated weekly by email and phone calls. I would certainly use the branch again should the need arise.

Caroline · 23 June 2018 · Langford Russell West Wickham

5/5

Google

Without doubt this agent gets a 5 start from me as they went that extra mile to ensure the house sale went though . Ashley was on top of everything and communicated every step early .He facilitated the sale and helped reassure the vendors which was not easy . I feel without him the vendors may have pulled out as we took longer than expected to buy the house . I would certainly recommend the agents if you are looking for a first class professional service . The entire team are very courteous and helpful

Desmond · 23 June 2018 · Langford Russell West Wickham

5/5

Google

We bought our property through Langford Russle West Wickham, Thanks to all of you @ west Wickham branch, specially Ben Smith,Josh and Dominic Lloyd. Langford Russle is highly recommended, Extremely happy with the service. Many Thanks Daniel Vafadar

Daniel · 23 June 2018 · Langford Russell West Wickham

5/5

Google

Dominic and Ashley were a pleasure to deal with regarding our property purchase in August 2017. Great communication and we were kept up to date throughout the whole process. Nothing was too much for them, would not hesitate in recommending this company/branch. Thank you for your help in finding and then buying our dream home!

Lindsay · 23 June 2018 · Langford Russell West Wickham

5/5

Google

Josh handled the purchase of our property through Langford Russel. He ensured the purchased progressed well and was very accommodating when we asked to view the property countless times with numerous builders. Many thanks for all the help!

Eskinder · 23 June 2018 · Langford Russell West Wickham

5/5

Google

I am moving into a house sold by Langford Russell next week. Josh has been fantastic through the ups and downs of a long process. To be honest the best agent in our chain. Recommended

Ann · 23 June 2018 · Langford Russell West Wickham

5/5

Google

Langford Russell were excellent with our house purchase - helpful, friendly and quick to assist which equated to a smooth transaction. I would definitely recommend. Thanks again to Ben and the rest of the team!

Jo · 23 June 2018 · Langford Russell West Wickham

5/5

Google

Ben at Langford Russell in West Wickham was an outstanding agent in our house purchase/sale process. He was proactive without being pushy, kept us informed throughout and went the extra mile to get our contracts exchanged on time (ish!). It has been a pleasure dealing with him, and his colleagues at the West Wickham office.

John · 23 June 2018 · Langford Russell West Wickham

5/5

Google

Great experience. We struggled to sell our property for months with another agent and Josh, Dominic and Ben at Langford Russell were able to get the sale done in a matter of days. Really helpful and approachable staff. Thanks everyone.

Hiren · 23 June 2018 · Langford Russell West Wickham

5/5

Google

Choice of 3 estate agents for sale of friend's house. Manager, Lucy, was most impressive one, reasonable expectation of price and best rate of commission. Friends had also used Langford Russell and had also recommended them. Although Lucy moved on soon after we put house up for sale, Josh was very communicative and approachable about any issues that arose over the ensuing 6 months while the estate went slowly through probate etc. and the sale went through. Will definitely recommend them to others.

Ken · 23 June 2018 · Langford Russell West Wickham

5/5

Google

Thank you for the good work , support and professionalism, Jack. Well done!

Eesha · 22 June 2018 · Langford Russell Beckenham

5/5

Google

Excellent service, Very helpful in keeping me calm!!!! Understood my requirements and met them , Highly recommend this branch .

Francesca · 22 June 2018 · Langford Russell Beckenham

5/5

Google

Professional Service. My service agent was on the ball. They understood my requirements and didn't waste anytime on properties that didn't fit my requirements .. Good Team

Shadab · 22 June 2018 · Langford Russell Beckenham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Langford Russell

Which Langford Russell office has the most reviews?

Swanley has the most, with 694 reviews rated 3.8 out of 5, followed by Beckenham with 676.

Where are the Langford Russell offices?

The seven Langford Russell offices, by town:

Has Langford Russell won any awards?

Yes. In The Trusted Agent 2026 awards: Langford Russell, Swanley won Gold; Langford Russell, Beckenham won Trusted Agent; Langford Russell, West Wickham won Trusted Agent.

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