Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMark Horak was an excellent adviser and helped me in all aspects of the house rental starting from the search process till I moved in & settled down. The best part was that he would keenly listen to the requirements and address each one of those in a quick manner. Mark also went the extra mile a couple of times by either coordinating errands with the landlord or by providing letters required by the Bromley council. Needless to say it was a joy working with him and I experienced true customer service !
Pravin · 11 June 2018 · Langford Russell Chislehurst (7a High Street)
★★★★★ 5/5
GoogleGreat experience with Langford Russell. Jake Fahey was very supportive all along the way while we have been deciding to purchase our dream home. Very patient and attentive. All aspects of our search were taken into account. Highly recommended.
Maggie · 11 June 2018 · Langford Russell Chislehurst (7a High Street)
★★★★★ 5/5
GoogleMark and the lettings team at Langford Russell were very professional in securing a tenant for our property in Chislehurst.
They offered valuable advice in preparing the property to let and kept us regularly informed as to when a viewing would happen and then feedback from that viewing.
Once a tenant had been found, the communication between all parties was excellent.
Sean · 11 June 2018 · Langford Russell Chislehurst (7a High Street)
★★★★★ 1/5
TrustpilotFull blown fraudsters, posing as realtors...
Maybe my experience is unique, but these guys are fraudsters. They collected money from me on the pretext of doing background check, came back after a month to say background check had some issues, and proceeded to pocket my 250 pounds. Hard to believe what they do is even legal in the UK. Keep your distance from these criminals, or you will live to regret it...
Kehinde · 30 May 2018 · Langford Russell Chislehurst (7a High Street)
★★★★★ 1/5
TrustpilotBexleyheath branch can seriously damage …
Bexleyheath branch can seriously damage your wealth.poorly trained , totally inept and incompetent. fail to understand the matrix of the buying process . fail to disclose important facts that are needed to make a balanced purchasing decision. limited communication . all in all a complete and utter shambles. I have been in the property business for 40 years and in all that period have never come across such an unprofessional company .
Peter · 18 November 2017 · Langford Russell Chislehurst (7a High Street)
★★★★★ 5/5
FacebookRating only, no written review.
Sarah · 8 November 2017 · Langford Russell Beckenham
★★★★★ 4/5
GoogleIt was a very long 11 month complicated process of moving house but thanks to Emma and the Team the support and tireless work reaped the reward of moving to our dream house. Top Team of dedicated Agents, fair and honest. Would recommend.
Gary · 26 August 2017 · Langford Russell Orpington
Agent replied · 24 August 2024
Thanks Gary. very glad we could help.
★★★★★ 4/5
GoogleWe were very pleased with Langford Russell and the help they gave us in moving. From the start, they actively sought to find out, listen to and record what we were looking for , then efficiently matched us to a property they had come back on the market. Through the process of us buying the property they efficiently communicated with all parties and answered any queries that we had.
Michelle · 26 August 2017 · Langford Russell Orpington
★★★★★ 1/5
TrustpilotAwful, unprofession, hidden fee's
Awful, unprofessional and have hidden fee's. All round bad customer service, communication and complete lack of respect for their clients.
Givinghonestreviews-goodorbad · 26 July 2017 · Langford Russell Chislehurst (7a High Street)
★★★★★ 5/5
GoogleGreat service, nice staff, good opening hours.
Vicky · 22 June 2017 · Langford Russell Beckenham
★★★★★ 5/5
GoogleJack has been brilliant, very helpful and professional. Thank you for all your hard work. Joan Sefer
Daren · 22 June 2017 · Langford Russell Beckenham
★★★★★ 5/5
GoogleJack Cuthbert has been really helpful through my tenancy. We would like to thank him for his service.
Praveen · 22 June 2017 · Langford Russell Beckenham
★★★★★ 5/5
GoogleHad a very good experience with Langford Russell. Especially Mark Horak.
Ajith · 11 June 2017 · Langford Russell Chislehurst (7a High Street)
★★★★★ 5/5
GoogleMark at Langford Russell Chislehurst was excellent. The service I received was very professional, informative and not at all pressurised. I would happily recommend them to anyone looking to rent or purchase a property.
Sophie · 11 June 2017 · Langford Russell Chislehurst (7a High Street)
★★★★★ 5/5
GoogleWe've dealt with Mark Horak who was exceptional throughout the process. Having to deal with most Chislehurst area estate agents during our search he was by far the best one.
Ioannis · 11 June 2017 · Langford Russell Chislehurst (7a High Street)
★★★★★ 5/5
Googlerecently sold my mothers house through langford russells chislehurst branch and were 100% satisfied with their professionalism throughout the whole procedure. everyone in that office was excellent at all times, especially sales people ryan and john. nothing was ever a problem......thankyou guys.
Gary · 11 June 2017 · Langford Russell Chislehurst (7a High Street)
★★★★★ 5/5
GoogleGreat experience with Langford Russell with a recent Letting in Chislehurst. Very professional and I was very happy with Mark's frequent updates; I was always made aware of the status of the letting. Highly recommended.
Jatin · 11 June 2017 · Langford Russell Chislehurst (7a High Street)
★★★★★ 5/5
GoogleHaving dealt with Estate Agents on very many occasions in the past, I found the team and support staff from Langford Russell in Chislehurst as the best I have every dealt with & have no issue in recommending them to others. They are extremely hard working, professional and full of enthusiasm which helped me in the sale of the property.
Kevin · 11 June 2017 · Langford Russell Chislehurst (7a High Street)
★★★★★ 5/5
GoogleFirst time letting a property through Langford Russell and they offer a fantastic service, especially compared to many of the other agents we have viewed and previously rented through. Despite issues with the property ( nothing that could be helped) Andrew regularly kept me up to date and was there to issue support and keep up fully up to date with the move.
Aaron · 11 June 2017 · Langford Russell Chislehurst (7a High Street)
★★★★★ 1/5
TrustpilotNot professional, lie, threatening, unskilled
Not professional, threatening, doesn't give out the right information, lie to tenant and lie to landlord just for their own benefit so bad for both side really. I got told off, threaten and accused of not being grateful because they believe that THEY CALLED to give me a good suggestion as they believe they were doings me a favor as a result of me asking questions on some sensitive issue which i'd like to know more information on before making decision. Inventory check is not accurate and use a twist in wording to charge you. Property manager is amateur and poorly trained and bad communication. Threatening, charge twice for fee by mistake and didn't even realise or check until I raised the issue , rude and raise their voice when being challenge with some questions and facts and threatening you that you will be charged a lot of amount if you don't listen or so things their way .. but can't answer any of your questions
Amanda · 9 May 2017 · Langford Russell Chislehurst (7a High Street)
★★★★★ 1/5
TrustpilotAwful
Awful, no contact. no communication. Just take your money and forget you. Very annoying and disappointed. say one thing, do another. leaving you without a place to actually live. No updates, just shrug every issue off like its not there fault. What good is this, they are meant to manage the property.
Anon · 17 October 2016 · Langford Russell Chislehurst (7a High Street)
★★★★★ 1/5
GoogleRented property..... when picked up keys for pre-arranged appt on day of move had to wait an hour as keys not ready, got to house plug sockets hanging off, window broken, garden a mess and told wrong info at viewing. Will never rent from them again!
Anna · 26 August 2016 · Langford Russell Orpington
★★★★★ 5/5
GoogleWe decided to put our house on the market with Langford Russell, after having it on with another company last year.
Tom arrived looking very smart, and went through the whole thing with us,
From the beginning everything was handled very professionally, they arranged and carried out all the viewings, giving us plenty of notice as to when these would be carried out
Informed us after each viewing how things were going,
We also Dealt with Courtney a very nice freindly young lady, and Robert also very nice. They've been with us from start to Finnish and have become like friends finding us a lovely couple to purchase our property
On the whole we're very pleased with how things have been handled very professional but with the human friendly touch Many Thanks to you all
Alex · 27 August 2015 · Langford Russell Orpington
★★★★★ 1/5
TrustpilotRubbish
Rubbish. Never deal with this agency. They are liars and brigands.
They will mix all your documents, instead of your name you will get someone else name.
Instead of your one price you was agreed in a contract you will receive totally different one in your contract.
Troublesome agency. Stay away from them. Specially from Katie McGill, their property manager.
I would love to with their higher authorities to speak about the service I receiving. At least to dismiss some people from their position for their unprofessional service.
Save your nerves and time. I warn you! The worst customer service I ever experienced in my entire life!
Romans · 20 December 2013 · Langford Russell Chislehurst (7a High Street)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
