Trusted Agent profile

Langford Russell estate agents in Beckenham, Swanley, Orpington and 3 more

4.4

★★★★★ Great

1,469 reviews across 7 offices and 3 platforms

Langford Russell has seven offices, in Beckenham, Swanley, Orpington, Chislehurst (two offices), West Wickham and Sevenoaks. Together they have 1,469 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.9 / 5

966

Reviews on Google

All 7 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 7 offices

Trustpilot logo

501

Reviews on Trustpilot

Business-wide

Our offices

Langford Russell's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Langford Russell office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Very easy to deal with, excellent communication and I felt that the employees actually cared for us and the outcome of the purchase. We will definitely be using them when we choose to move home in future. Thanks for all of your help Amelia and Hayley!

Grace · 21 June 2021 · Langford Russell Swanley

Agent replied · 20 June 2024

Thank you Grace for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amelia and Hayley. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

My first time renting alone has not been an easy experience thats for sure - but the team handling my case have been amazing! They are calm, happy to explain things and very, very patient! Special thanks to Harry for having to deal with my many questions and responding quickly to all my emails, I couldn't have asked for a better bunch of people to help me through this. Would definitely use them again. Thankyou!PositiveResponsiveness, Professionalism

Angie · 21 June 2021 · Langford Russell Swanley

Agent replied · 20 June 2024

Thank you Angie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and his colleagues. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I really recommend this company - Oliver worked really hard to keep the purchase of our flat on track throughout the whole process, and was quick to return calls and to move things along.

Piers · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Piers for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

A professional experience from start to finish. Eddie and Oliver went above and beyond to ensure plane sailing throughout the process. A very safe pair of hands.

William · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you William for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie and Oliver and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Oliver was very friendly and quick with communication. His persistence helped the process keep moving along so we could complete on time. Thanks for everything!PositiveResponsiveness, Professionalism

Esther · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Esther for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Just want to thank Oliver for all his effort and help with the sale of our house. Efficient , professional and always there when needed.I would also like to mention Sam,who was always friendly, helpful . Highly recommended agents !!

Lucy · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Lucy for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Oliver and Sam met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Our experience with Shirin was amazing. Nothing was ever too much trouble and she guided us seamlessly through the process, advising us where possible as first time renters which was much appreciated. We couldn’t have done it without her, thank you so much Shirin!

Sophie · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Sophie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Shirin and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Amazing service from all at Langford Russell especially Oliver and Eddie. You get responses straight away, professional service and staff you can trust whether buying or selling. Will be recommending to anyone I know looking to buy or rent!PositiveResponsiveness, Quality, Professionalism

Rachael · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Rachael for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver Eddie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Shirin was amazing at helping me rent my flat - she even was happy for me to view the flat when it was snowing! Have also asked her to look for my parents too, that's how happy I was with her service & Langford Russell overall.PositiveResponsiveness, Professionalism

Kate · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Kate for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Shirin and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Shirin Noroozi-Dezfuli was so friendly and helpful throughout the process of finding a flat with Langford Russell. She was extremely professional and had advanced knowledge of the properties I viewed. Shirin helped the moving in process by communicating my questions to the landlord and providing me with quick responses. If you ever need to find a property I would definitely recommend that you get Shirin to assist you.PositiveResponsiveness, Quality, Professionalism, Value

Martin · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Martin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Shirin and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very happy with how Eddie and Oliver managed our sale. We had a few unforeseen hiccups along the way, but they were always ready with ideas and solutions, which ultimately saw the sale to conclusion.They know their market, and know what they are doing, so I'd have no hesitation in recommending their services.PositiveProfessionalism

John · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you John for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie and Guy. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We dealt with Oliver and Eddie at Langford Russell in Beckenham and were really happy with how they operated from start to finish. They were super responsive and (unlike some agents we have encountered) they operated with transparency and seemed very trustworthy.PositiveResponsiveness, Quality, Professionalism

Phil · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Phil for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie and Oliver. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We recently completed on a purchase through Langford Russell. We were really happy with the service received - Oliver was incredibly helpful and pushed the purchase along when required. He was very professional and played a big part in getting the purchase over the line so quickly. I would definitely recommend the Beckenham branch!PositiveResponsiveness, Quality, Professionalism

George · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you George for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Oliver has been extremely helpful with my property acquiring process, despite all the unforeseen difficulties and delays that covid has brought about. Very satisfied and happy with the service and advice I have received and the way the agents communicate with customers and assist with the transactions. Definitely a star team that I highly recommend to anyone who needs assistance finding their new property.PositiveResponsiveness, Quality, Professionalism

Zhenya · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Zhenya for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We dealt with Eddie and Oliver over at Langford Russel for a recent house purchase in the Beckenham area and they were a joy to work with. Very friendly, accommodating and attentive throughout the process of what can usually be a stressful process. If you are looking to sell or rent a property then I would highly recommend their team as they go above and beyond for their clients and you can tell they get the job done by the sheer volume of sold signs in the area.

Jack · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Jack for leaving us a 5* review. We are really happy that you were pleased with the service you received from Eddie and Oliver. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Putting the pandemic aside which made our propery journey very stressful in itself and taking a year to get to completion. In this time and before switching to langford Russell we subsequently endured a bad experience with another well known estate agent in beckenham high Street which led to us to terminate the contract after nearly losing our onward purchase. This was due to their negligence and deceit with our 3rd buyer, and our chain collapsing which at the time came as a shock to us as we found out through chasing our solictor and our seller who very nearly pulled the plug due to her own personal circumstances. We then made the switch over to langford Russell becoming their client too. This was the best decision ever and end to end transaction. Oliver drove the sale and sold our property to our 4th buyer within a week. Time was of the escence and we worked with Oliver to help him do this. Oliver is a great communicator and even drove aspects of the conveyancing on both sides which made things a lot smoother considering the stressful journey we had been on over the past year trying to move and with a shark of a previous agent. If you want to secure a property as quickly and smoothly as you can and beat the stamp duty Oliver at Langford Russell beckenham is your man, give this man a promotion I say! We love our new family home and had nearly lost all hope of securing it. So thanks again Oliver we hope you enjoyed the fizz well deserved! We never want to do this moving business again but will defintely be recommending.you guys if anyone else fancies their chances!PositiveResponsiveness, Quality, Professionalism

Emma · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Emma for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and glad he helped you get there in the end. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I recently completed my first property purchase and was really impressed with Langford and Russell estate agents professional and smooth service. Sales negotiator Oliver was quick and efficient managing the communication between parties whilst making the process clear and stress-free with his friendly demeanour. I would recommend the Beckenham branch and consider them for any future transactions.PositiveResponsiveness, Quality, Professionalism

Stephanie · 21 June 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you stephanie for leaving us a 5* review. We are really happy that you were pleased with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Trustpilot

Josh at Medway looked after us through…

Josh at Medway looked after us through a very difficult sale. We felt well supported and informed. issues were navigated well. This is especially impressive as medway had a special “no fee” deal on as the branch had only just opened. We will definatly use them again.

Peter · 19 June 2021 · Langford Russell Chislehurst (7a High Street)

Agent replied · 11 June 2024

Thank you Peter for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Josh and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Trustpilot

BEST TEAM EVER,i was having a lots of…

BEST TEAM EVER,i was having a lots of requests about how i want to look my flat ,i want a big flat with two baths and two bedrooms in a good area and the team from acorn made me feel like it s so easy to find the flat that i need to be perfect,two of the agents helped me more than somebody will ever do ,they answer at any hour on the phone when i called to ask any question and they had the perfect answer to make me feel safe and secure about moving,i ve seen many flats from this agency until i find the right one for me and they keept going to help me with all the paper work that i needed,i had a excelent experience with them!

Gabriela · 16 June 2021 · Langford Russell Chislehurst (7a High Street)

Agent replied · 11 June 2024

Thank you Gabriela for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Trustpilot

Kind , quick , professional

Love how quick and smoothly everything went from viewing to reference. Always reply quickly. Highly recommend!

Dawid · 16 June 2021 · Langford Russell Chislehurst (7a High Street)

Agent replied · 11 June 2024

Thank you David for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

A big thank you to Steve M and Jake (Bromley Branch) for all their help in our sale and purchase. Excellent from start to finish and available whenever we needed them, even outside of their working hours. Thank you!PositiveResponsiveness, Professionalism

Rumina · 14 June 2021 · Langford Russell Chislehurst (7a High Street)

Agent replied · 13 June 2024

Thank you Rumina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Steve and Jake. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very impressed with Langford Russell and in particular Rob Griffin, who was constantly on the front foot with my protracted purchase and made sure no stone was left unturned. Consistently went the extra yard to get things over the line and offered helpful advice throughout. Much appreciated.PositiveResponsiveness, Professionalism

Paul · 14 June 2021 · Langford Russell Chislehurst (7a High Street)

Agent replied · 13 June 2024

Thank you Paul for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Rob and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We had a great experience with Rob Griffin from Langford Russell, who marketed our home well and conducted lots of viewings on our behalf. Once we had a buyer he provided good support in the follow up process. I would strongly recommend this company!PositiveQuality, Professionalism

Paul · 14 June 2021 · Langford Russell Chislehurst (7a High Street)

Agent replied · 13 June 2024

Thank you Paul for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Rob and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great agents. Really provided quality service and the process was all quick and easy.PositiveResponsiveness, Quality, Professionalism, Value

Shariq · 10 June 2021 · Langford Russell Chislehurst (7a High Street)

Agent replied · 11 June 2024

Thank you Shariq for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Awards

The Trusted Agent 2026 results for Langford Russell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Langford Russell

Which Langford Russell office has the most reviews?

Beckenham has the most, with 712 reviews rated 3.9 out of 5, followed by Swanley with 694.

Where are the Langford Russell offices?

The seven Langford Russell offices, by town:

Has Langford Russell won any awards?

Yes. In The Trusted Agent 2026 awards, Swanley won Gold, Beckenham won Trusted Agent and West Wickham won Trusted Agent.

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