1/5
Having witnessed the practises at Lambert Smith Hampton - I can truly say they are unprofessional. During one public auction, they had people call in to artificially increase prices by bidding on the phone. They are not to be trusted.

Trusted Agent profile
★★★★★
225 reviews across 19 offices and 4 platforms
Lambert Smith Hampton has 19 offices, in London (two offices), Tollhouse Hill, Birmingham, Glasgow, Manchester, Exeter, Leeds, Newcastle Upon Tyne, Southampton, Cardiff, Chelmsford, Edinburgh, Belfast, Maidenhead, Swansea, Milton Keynes, Cambridge and Sheffield. Together they have 225 reviews on four platforms, rated 2.2 out of 5 overall.
139
Reviews on Google
All 19 offices
25
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 19 offices
60
Reviews on Trustpilot
Business-wide
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Lambert Smith Hampton's 19 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Having witnessed the practises at Lambert Smith Hampton - I can truly say they are unprofessional. During one public auction, they had people call in to artificially increase prices by bidding on the phone. They are not to be trusted.
1/5
I dont know much about the quality of their services, but all I can say is that their staff on the phone are rude and dismissive to speak with, and thats all I needed to know about this company before deciding to ditch them. Disgraceful.
1/5
Awful, Awful, Awful! I could write a book about the incompetence, failures and sheer audacity of this "business". But confined to a review, they have been shockingly bad in almost every way. They have failed to provide any evidence for their incessant and unsubstantiated demands and threats to recover payment, they have demonstrated that their functions work in silos that have neither the skill nor the will to talk to each other, and their customer service is laughable. It's been a long time since I've been so angry with an organisation. Terribl!
1/5
Fareham Branch is not very good at all.
Fareham Branch is not very good I'm afraid to say. Tim appears to have an email-phobia.
5/5
I work there great.
3/5
Not responded to information about damaged To Let board.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
2/5
Reported a broken sign outside a property and still there
3/5
Rating only, no written review.
1/5
Terrible at replying to enquiries. Multiple times I have filled in online enquiry forms and also left voicemails, or spoken to a receptionist and don't get a return call or email.
1/5
A Very Racist Company
From top to bottom a very racist company.
1/5
Chasing me for fees for a property I…
Chasing me for fees for a property I sold 3 months ago, despite them telling me what I needed to pay as part of the ridiculously expensive management pack from them and HLM property. Shambles, said would call me and then claimed my phone wasn’t taking calls, got pretty much zero response unless I emailed the managers and never got through on the phone.
3/5
Rating only, no written review.
1/5
Avoid this company!NegativeResponsiveness, Professionalism
1/5
Teribble customer service, cant get through to them, by telephone, useless answer machine, they do not call back, complete waste.NegativeQuality
2/5
Awful on the phone to me and not very nice through email, also didnt answer for weeks so we lost the place
1/5
Rating only, no written review.
3/5
Rating only, no written review.
1/5
%36 service charge on commercial property and nothing gets done
I have been a tenant in a commercial property managed by them and it is total disaster ,
1/5
%36 service charge on commercial property and nothing gets done
I have been a tenant in a commercial property managed by them and it is total disaster ,Reporting a issue with leakage Infront of the building it has been reported SEP 2019 upto now issue has not been resolved, plus they are charging %36 service charge on top of the annual rent you would think they will however no suprise to me they are presenting big commercial estate agent however no one knows what is going on they change their staff very often so that putting the blame on previous staff end of the day jobs are not getting done and all you hear is bla bla bla keep away or make sure you get written contract with them otherwise you end up loosing alot of money and the stresses cause of dealing with them
1/5
BE CAREFUL ABOUT THIER AUCTION SERVICE! DO NOT AUCTION WITH THEM IF YOU HAVE OTHER CHOICE! UNPROFESSIONAL! IRRESPONSIBLE! ALL THEY CARE ABOUT IS MONEY! IS ABOUT SERVICES FEES! NO PROPER GUIDANCE! UNCLEAR SALES TERMS! WILL TAKA LARGE AMOUNT OF FEE FROM YOU NO MATTER WHAT! WILL WASTE YOUR MONEY AND TIME! DO NOT TRUST THEM!
1/5
Awful, time wasters, incompetent
1/5
I contacted this company several times with regards to a commercial property for sale in my local area, however, none of my calls were ever answered and despite the messages I left, I had no return call. I also emailed the company but I never got a reply. The property has since sold, thus I will be avoiding LSH in the future and I suggest other with commercial interest in the area do so.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (55 Wells St) has the most, with 123 reviews rated 1.8 out of 5, followed by Tollhouse Hill with 83.
The 19 Lambert Smith Hampton offices, by town: