Trusted Agent profile

Lambert Smith Hampton estate agents in London, Tollhouse Hill, Birmingham and 15 more

2.2

★★★★★

225 reviews across 19 offices and 4 platforms

Lambert Smith Hampton has 19 offices, in London (two offices), Tollhouse Hill, Birmingham, Glasgow, Manchester, Exeter, Leeds, Newcastle Upon Tyne, Southampton, Cardiff, Chelmsford, Edinburgh, Belfast, Maidenhead, Swansea, Milton Keynes, Cambridge and Sheffield. Together they have 225 reviews on four platforms, rated 2.2 out of 5 overall.

Google logo

2.6 / 5

139

Reviews on Google

All 19 offices

Facebook logo

2.9 / 5

25

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

1

Reviews on Yell

All 19 offices

Trustpilot logo

60

Reviews on Trustpilot

Business-wide

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Our offices

Lambert Smith Hampton's 19 offices, most reviewed first. Each has its own page.

Latest reviews from every Lambert Smith Hampton office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Having witnessed the practises at Lambert Smith Hampton - I can truly say they are unprofessional. During one public auction, they had people call in to artificially increase prices by bidding on the phone. They are not to be trusted.

Shaun · 15 June 2022 · Lambert Smith Hampton London (55 Wells St)

1/5

Google

I dont know much about the quality of their services, but all I can say is that their staff on the phone are rude and dismissive to speak with, and thats all I needed to know about this company before deciding to ditch them. Disgraceful.

Abdullah · 15 June 2022 · Lambert Smith Hampton London (55 Wells St)

1/5

Google

Awful, Awful, Awful! I could write a book about the incompetence, failures and sheer audacity of this "business". But confined to a review, they have been shockingly bad in almost every way. They have failed to provide any evidence for their incessant and unsubstantiated demands and threats to recover payment, they have demonstrated that their functions work in silos that have neither the skill nor the will to talk to each other, and their customer service is laughable. It's been a long time since I've been so angry with an organisation. Terribl!

George · 15 June 2022 · Lambert Smith Hampton London (55 Wells St)

1/5

Trustpilot

Fareham Branch is not very good at all.

Fareham Branch is not very good I'm afraid to say. Tim appears to have an email-phobia.

Gary · 18 May 2022 · Lambert Smith Hampton Birmingham

1/5

Google

Terrible at replying to enquiries. Multiple times I have filled in online enquiry forms and also left voicemails, or spoken to a receptionist and don't get a return call or email.

Lord · 26 March 2022 · Lambert Smith Hampton Southampton

1/5

Trustpilot

Chasing me for fees for a property I…

Chasing me for fees for a property I sold 3 months ago, despite them telling me what I needed to pay as part of the ridiculously expensive management pack from them and HLM property. Shambles, said would call me and then claimed my phone wasn’t taking calls, got pretty much zero response unless I emailed the managers and never got through on the phone.

Prettygreen · 10 September 2021 · Lambert Smith Hampton Birmingham

1/5

Google

Teribble customer service, cant get through to them, by telephone, useless answer machine, they do not call back, complete waste.NegativeQuality

Crisps · 29 August 2021 · Lambert Smith Hampton London (55 Wells St)

2/5

Google

Awful on the phone to me and not very nice through email, also didnt answer for weeks so we lost the place

LoveYourSkin · 18 June 2021 · Lambert Smith Hampton Swansea

1/5

Trustpilot

%36 service charge on commercial property and nothing gets done

I have been a tenant in a commercial property managed by them and it is total disaster ,

Kamil · 3 June 2021 · Lambert Smith Hampton Leeds

1/5

Trustpilot

%36 service charge on commercial property and nothing gets done

I have been a tenant in a commercial property managed by them and it is total disaster ,Reporting a issue with leakage Infront of the building it has been reported SEP 2019 upto now issue has not been resolved, plus they are charging %36 service charge on top of the annual rent you would think they will however no suprise to me they are presenting big commercial estate agent however no one knows what is going on they change their staff very often so that putting the blame on previous staff end of the day jobs are not getting done and all you hear is bla bla bla keep away or make sure you get written contract with them otherwise you end up loosing alot of money and the stresses cause of dealing with them

Kamil · 3 June 2021 · Lambert Smith Hampton Birmingham

1/5

Google

BE CAREFUL ABOUT THIER AUCTION SERVICE! DO NOT AUCTION WITH THEM IF YOU HAVE OTHER CHOICE! UNPROFESSIONAL! IRRESPONSIBLE! ALL THEY CARE ABOUT IS MONEY! IS ABOUT SERVICES FEES! NO PROPER GUIDANCE! UNCLEAR SALES TERMS! WILL TAKA LARGE AMOUNT OF FEE FROM YOU NO MATTER WHAT! WILL WASTE YOUR MONEY AND TIME! DO NOT TRUST THEM!

Vittt · 16 April 2021 · Lambert Smith Hampton Newcastle Upon Tyne

1/5

Google

I contacted this company several times with regards to a commercial property for sale in my local area, however, none of my calls were ever answered and despite the messages I left, I had no return call. I also emailed the company but I never got a reply. The property has since sold, thus I will be avoiding LSH in the future and I suggest other with commercial interest in the area do so.

Harry · 16 April 2021 · Lambert Smith Hampton Birmingham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Lambert Smith Hampton

Which Lambert Smith Hampton office has the most reviews?

London (55 Wells St) has the most, with 123 reviews rated 1.8 out of 5, followed by Tollhouse Hill with 83.

Where are the Lambert Smith Hampton offices?

The 19 Lambert Smith Hampton offices, by town:

  • Belfast: Clarence House, 4-10 May Street, Belfast, BT1 4NJ
  • Birmingham: Interchange Place Edmund Street, Birmingham, B3 2TA
  • Cambridge: Carlyle House, Cambridge, CB3 0AX
  • Cardiff: 2 Capital Quarter, Cardiff, CF10 4BZ
  • Chelmsford: Greenwood House, Chelmsford, CM2 0PP
  • Edinburgh: 33 Castle Street, Edinburgh, EH2 3DN
  • Exeter: Sterling Court, 16 Dix's Field, Exeter, EX1 1QA
  • Glasgow: 33 Bothwell Street, Glasgow, G2 6NL
  • Leeds: 9 Bond Court, Leeds, LS1 2JZ
  • London (55 Wells St): 55 Wells St, London, W1T 3PT
  • London (UK House): UK House, 180 Oxford Street, London, W1D 1NN
  • Maidenhead: Building 2, Concorde Business Park, Concorde Road, Maidenhead, SL6 4BY
  • Manchester: 6th Floor, 3 Hardman Street, Manchester, M3 3HF
  • Milton Keynes: 314, Midsummer Boulevard, Milton Keynes, MK9 2UB
  • Newcastle Upon Tyne: St Ann?????s Quay, 122 Quayside, Newcastle Upon Tyne, NE1 3BD
  • Sheffield: 2 St Pauls Place, Norfolk Street, Sheffield, S1 2JF
  • Southampton: 2nd Floor The Quay, 30 Channel Way, Ocean Village, Southampton, SO14 3TG
  • Swansea: Axis 17, Axix Court Mallard Way, Riverside Business Park, Vale, Swansea, SA7 0AJ
  • Tollhouse Hill: 1st Floor, City Gate East, Tollhouse Hill, NG1 5FS

Reviews may appear on more than one platform.

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