Lambert Smith Hampton estate agents in London, Tollhouse Hill, Birmingham and 15 more

★★★★★ 1/5

Google

seen a property for sale rang on a few occasions no answer or call back strange!!! and disappointing

Z · 13 September 2026 · Lambert Smith Hampton Birmingham

★★★★★ 1/5

Google

Terrible service. Ignorant and completely unhelpful.

Danielle · 13 July 2026 · Lambert Smith Hampton Chelmsford

★★★★★ 5/5

Google

I had an excellent experience with Lambert Smith Hampton - Commercial Real Estate Consultants. The team was highly professional, knowledgeable, and efficient throughout the entire process. They provided clear, expert advice and ensured everything was handled smoothly from start to finish. What really stood out was their strong market insight and attention to detail. Communication was always prompt, and they went above and beyond to deliver a seamless and stress-free experience. I would highly recommend Lambert Smith Hampton to anyone looking for reliable and expert commercial property services. A truly five-star experience!

Siam · 9 April 2026 · Lambert Smith Hampton Newcastle Upon Tyne

★★★★★ 1/5

Google

Vile nasty management company Charged me £544 for a management pack so I could sell my property

Kuldeep · 9 April 2026 · Lambert Smith Hampton London (55 Wells St)

★★★★★ 5/5

Google

Rating only, no written review.

MrLuwid · 26 March 2026 · Lambert Smith Hampton Tollhouse Hill

★★★★★ 1/5

Google

No customer service no care or responsibility

Panka · 16 March 2026 · Lambert Smith Hampton London (55 Wells St)

★★★★★ 1/5

Google

This company is absolutely awful, and extremely harmful to peoples well-being and mental health. I do no recommend. They give out peoples personal details, do not keep their word, and intentionally go out of their way to abuse their clients mentally. Kelly, is one of the main culperates, who makes broken promises, fails to comply and hides behind her employees. She caused many leaseholders to lose thousands of pounds due to her incompetence and poor level of work. I would not recommend this company and they were previously called, HLM, which makes sense as to why they had to due, probably had outstanding fee's they took form clients and couldn't pay. They need reviewing and are not capable of being a business, especially with the staff. It is a harm to society.

Alura · 16 February 2026 · Lambert Smith Hampton London (55 Wells St)

★★★★★ 1/5

Google

Absolutely abysmal all this company are interested in is increasing our service charges each year so there profit margins are huge , they don’t care about any of their clients and dismiss their enquiries, questions, concerns. Utterly disgraceful they decided to have a rebrand last year and increased our service charges extortionately without even having the common decency to inform us oh no they put a short paragraph in our service charges info sheets and then hid behind their computers putting obstacles in our way and telling us if we didn’t like it there’s not much you can do other than set up your own management company. This entire company is greedy beyond belief and the service they offer is absolutely abysmal they should be ashamed of themselves but oh no they are dillutional and think their the bees knees , utterly shambolic , zero communication skills, couldn’t give a dam about their customers so they think by hiding behind their computers , never answer phone calls , pretending their not available when they are , avoiding answering important questions and just hoping if they ignore us for long enough we will all just disappear but then if your late to make a payment or you owe them any money isn’t it amazing how they then suddenly become motovated for their own gains . Shambolic , untrustworthy and despicable throughout

Janet · 16 January 2026 · Lambert Smith Hampton Leeds

★★★★★ 1/5

Google

Rude and incompetent company. Avoid where possible!

Antony · 16 January 2026 · Lambert Smith Hampton Birmingham

★★★★★ 1/5

Google

Everything was extremely slow and unreasonably expensive. My sale was one of the most difficult I’ve experienced due to repeated delays on Lambert’s side. The entire process was very frustrating and poorly managed. After this experience, I will never buy a leasehold flat again. If the property is managed by Lambert, I would walk away immediately.

İlayda · 20 December 2025 · Lambert Smith Hampton Sheffield

★★★★★ 1/5

Google

I had a very upsetting experience with LSH Residential. I called about what I believe to be an incorrect charge, and the operator, Anna, refused to give her surname and became extremely rude and aggressive the moment I questioned the issue. Even after I explained that I suffer from anxiety, she continued raising her voice and then abruptly hung up on me. She demanded proof from me but refused to provide any from their side, and wouldn’t listen to anything I tried to explain. This isn’t the first time I’ve had issues with unclear charges from this company. I will be filing an official complaint. Based on my experience, I cannot recommend LSH Residential.

Ilana · 5 December 2025 · Lambert Smith Hampton London (55 Wells St)

★★★★★ 5/5

Google

Rating only, no written review.

Camron · 27 October 2025 · Lambert Smith Hampton London (55 Wells St)

★★★★★ 5/5

Google

Rating only, no written review.

Ethan · 27 October 2025 · Lambert Smith Hampton London (55 Wells St)

★★★★★ 1/5

Google

Joke of a company. Charge you admin fees without notifying.

Bux · 9 August 2025 · Lambert Smith Hampton Leeds

★★★★★ 1/5

Google

Rating only, no written review.

Jordan · 27 July 2025 · Lambert Smith Hampton Tollhouse Hill

★★★★★ 1/5

Google

I'm on the process of buying a flat and called the office for the first time. The women was SO ANGRY on the phone for asking her basic question. All she needed to do was respond politely. This is unacceptable and deserves a 1 star review. Why so angry and miserable? Stop eating fake food 😂. Look after yourself perhaps you'd be much more cheery.

Imran · 20 July 2025 · Lambert Smith Hampton London (55 Wells St)

★★★★★ 1/5

Google

They don't answer queries about properties.

Ben · 11 June 2025 · Lambert Smith Hampton Exeter

★★★★★ 5/5

Google

Good quality service. Would gladly use again.

Jon · 22 May 2025 · Lambert Smith Hampton Tollhouse Hill

★★★★★ 1/5

Google

Disgusting service , they took over the property at 82 zenith house. The internet was supposed to be included in the rent and was shut down with no notice. They made fake promises of having it installed then wrote two weeks later …

Michael · 16 April 2025 · Lambert Smith Hampton London (55 Wells St)

★★★★★ 1/5

Google

Absolutely bloody awful! Paid £500 for a maintenance pack as selling my property and company is not responding to my solicitors enquiry hence several chase ups. Chain is about to break due to lack and delay of response. Until my solicitor gets a reply a completion date can't be set. The chain will break as everyone is frustrated waiting. How is it so hard to respond to a enquiry? They don't even deserve one star!!!!!

Donna · 16 April 2025 · Lambert Smith Hampton Birmingham

★★★★★ 1/5

Google

Like with every review, take it with a pinch of salt, I'm clearly writing this with a lot of anger, but I promise that the list of issues goes on and on, its all documented and reported to this company and now the council. The main objective to take away from this review is that this company is awful, if you happen to live in one of their properties, I'm so sorry for everything that's going to happen as a result of lambert smith Hampton residential. This company manages the property that I have just left, in Leicester. Like myself and every resident, contractor and neighbouring apartment blocks have said time and time again, how awful it is that a company can treat their landlords and residents and some how, get away with it! For me personally, the last straw was from and issue where the apartments were cut off from water, for over a week. The manager of this particular property had the worst attitude and her response to 74 apartments without water for over a week was, well we've provided them with a pallete of water, that's all they deserve (this was a single bottle of water per apartment for 8 days, and most of them didn't turn up). This all happened whilst the building was left with no loocks to the main doors, resulting in anyone being ablw to walk in and take what they wanted. Residents items were being stolen, regular break-ins and the building was, and still is unsafe. The sentence (that's all they deserve) was overheard by multiple people and anyome that i spoke to, wpuld always say how awful this manager ls attitude to peoples homes were. Long-term residents have been forced to create petitions, going to the local press and the council all because of how awful this company has behaved. Several apartments, including the one I have just left, have a damp problem in the window area. Each time there was a storm or heavy rain, I would report that the issue had worsened, someone would be sent out and I'd speak to the contractor, explain the issue and they'd all say the same thing, the property management company should be maintaining the outside of the building (as part of the fee that is charged to landlords) so that issues like this didn't happen. The window has now rotted and will need replacing. A maintenance job that has not been done, now needs thousands of pounds worth of repairs. If they even do go ahead with it. There's evidence everywhere of botched jobs. The plumbing was so outdated that plumbers were in the building every 2 weeks. Yet, the report made by lambert smith Hampton, was that everything was perfectly fine. Of course, some people that stayed in this building did not respect it. We saw this multiple times as well. But the majority of people were trying to better it for themselves. I really hope this company makes some drastic changes. I encourage everyone to read the reviews on all sites. Its evident that this branch has the bigger issue. Shame on you lambert smith Hampton.

Chris · 16 April 2025 · Lambert Smith Hampton Birmingham

★★★★★ 3/5

Google

Tried calling 4 times today every time.i.was.put through to someone else no answer, no 1 called me.back

Billy · 21 March 2025 · Lambert Smith Hampton Leeds

★★★★★ 5/5

Google

Rating only, no written review.

Gerard · 20 March 2025 · Lambert Smith Hampton Belfast

★★★★★ 1/5

Google

Horrendous company. Avoid at all costs!!! Rented me a flat in Tottenham where homeless were sleeping in the hallways and urinating inside the building. Drug dealing, smoking and gathering of young boys who break into the building simply by pushing the supposed security door. I had paid 1 year rent up front but was forced to leave due to these issues as I felt unsafe living in this flat. Now they refuse to Reply to any emails and refund any of my money even though they have the keys back for 2 months now. How they can still operate with all of these negative comments all over the internet I have no idea.

Amil · 11 March 2025 · Lambert Smith Hampton London (55 Wells St)