Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,741 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,741 reviews on two platforms, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe couldn’t have asked for a better estate agent. The devizes team has been incredibly professional and supportive every step of the way. Andrew and Mikyle went above and beyond by keeping on top of everything and keeping us up to date …
Thank you for posting these kind lovely comments Natalia - Andrew and Mikyle will be absolutely thrilled to read your feedback!
5/5
GoogleI was delighted by the service I received from Jones Robinson when selling my mother’s house in Devizes, a mature three bed semi in a good location. …
Steven, thank you for taking the time to post this feedback! We really appreciate your comments.
5/5
GoogleFirst class service. Friendly and informative first visit to premises. Plenty of viewings arranged. Sold within a week and from that point onwards we received regular updates from Jones Robinson as to the progress of the sale so we were …
Thank you for lovely review and recommendation Ian! We really appreciate you taking the time to post this!
3/5
GoogleThe team are lovely to work with but need to clarify sellers& buyers situations and motivating force's to enable everyone to have a clearer idea of what the expectations are. When it came to exchange I felt I needed to chase all parties …
Elaine, thank you for taking the time to post the feedback! We really appreciate your comments and recommendation.
5/5
GoogleWe are extremely happy with the professional service received from Jones Robinson, Devizes following the sale of our property and would definitely recommend them to others. From our initial meeting with Mikyle to updates from Andrew during …
Thank you, Vanessa, for posting this delightful review for Mikyle and Andrew. We really appreciate it!
5/5
GoogleBought a house from Jones Robinson. Andrew Francis helped us throughout the whole process. He was the perfect professional; knowledgeable, helpful and prompt. He made the stressful process of buying a new home easier and provided a human …
Ken, thank you for posting these lovely comments! Andrew will be absolutely thrilled to read your feedback. We hope you enjoy the gin!
5/5
GoogleMy Partner and I recently purchased a property with Jones Robinson. Our purchase was handled by Andrew Francis, Andrew was nothing short of fantastic. We were updated constantly, Andrew did the chasing when our solicitor slowed. …
Joshua, thank you for taking the time to leave such a lovely review for Andrew! He will really appreciate your kind comments!
5/5
GoogleHighly recommend this estate agents! They are very efficient and use excellent techniques to ensure the property gets maximum exposure on the market! …
Matt, thank you much for recommendation! We really appreciate it!
5/5
GoogleWe were delighted with the service we received from Jones Robinson and Kate and her team went above and beyond all our expectations to secure the sale of our property. Kate negotiated throughout the complex chain we had, and held our hands …
Thank you so much for this fabulous feedback for the whole team - we have loved being of help to you!
5/5
GoogleThe Marlborough team provide Incredible service, personal yet professional. They are great communicators and really know their stuff. Sophie, Deborah & Michael were on hand throughout our journey as first time buyers, to answer our …
Thank you Jade, it's so kind of you to post a review for us - Sophie, Deborah and Michael will be absolutely delighted to read your feedback!
4/5
GoogleWe sold our house in September 2021 with the help and experience of Jones Robinson Marlborough. The Team were very professional with excellent communication both over the phone and in person. The team worked extremely hard, actively …
Thank you, Kathleen, we really do appreciate your feedback!
5/5
GoogleThe team at Jones Robinson, Marlborough provided us with a fantastic service throughout the purchase process. Deborah Harris was our main point of contact and was a pleasure to work with, being both professional and personable. Nothing was …
Thank you, Penny! Deborah loved being of help and we really appreciate your recommendation.
5/5
GoogleJones Robinson, Marlborough office have been so helpful in all my dealings with them whilst buying my new property. …
Thank you, Sally for this lovely recommendation. Deborah will really appreciate these kind comments!
5/5
GoogleOur experience with Jones Robinson was first class throughout our purchase. My wife and I were assured by Deborah and the rest of the team's professionalism and attention to us as clients. Deborah looked after us so well throughout the …
Thank you, Maximilian, that's so kind of you to post a review, we really appreciate it and Deborah, and the Marlborough team will be delighted to read your feedback!
5/5
GoogleBrilliant service provided by Michael and his team! We were first time buyers so we were pretty clueless on the whole process of things , Michael , Deborah and Sophie were a great help with the purchase of our first home , providing help …
Thank you, Wesley , that's so kind of you to post a recommendation, we really appreciate it and the team will be delighted to read your feedback!
5/5
GoogleDeborah at the Marlborough office was lovely with helping us relocate. I initially called to gauge house prices. She guided me through options recommended a financial advisor & solicitors. Later Deborah was able to help further as we bought …
Thank you for taking the time to post this lovely review Karen! Deborah and the team will love reading this!
5/5
GoogleIf you want someone who keeps in the loop and knows things before your solicitor does (or tells you) Sophie is the one you're after, she was brilliant. It was a long process to get my house and Sophie was on top of it the whole time and …
Thank you for taking the time to post this lovely review Holly! Sophie will love reading your kind words!
5/5
GoogleGreat service received from Jones Robinson & thank you Deborah who was our main contact from our first viewing. We found Deborah was always approachable, professional & quick to respond to our questions and needs. On our first viewing it …
Thank you for taking the time to post this review Lesley! Deborah and the team have been delighted to be of help.
5/5
GoogleA highly professional and respectable Estate Agents. We completed on our property just 2 weeks ago and the whole process on Jones Robinsons behalf has been flawless - especially as we're first-time buyers, it can …
This is fantastic feedback Emily - thank you so much for taking the time to post your feedback, we really do appreciate it! The team will be absolutely thrilled to read your comments!
5/5
GoogleCan't fault Jones Robinson one bit. We had a very long and stressful time getting into our house through buyers …
Thank you for taking the time to post this kind review Kyle! Sophie has been delighted to be of help.
5/5
GoogleI could not recommend Jones Robinson more highly. From the beginning to end they have supported decisions made, guided us and helped speed up solicitors. Recently had experience with many Marlborough Estate Agents, and would not sell a …
Thank you Claire, it's so kind of you to post this recommendation - Michael & Sophie will be absolutely delighted to read your feedback!
5/5
GoogleWe completed on the sale of our property in July, Michael and the team were brilliant, arranging viewings in a block when possible, actually the property sold really quickly as Michael already had buyers on a waiting list for properties …
Thank you Clare, this is fabulous feedback! Michael and the team will absolutely love reading your comments!
5/5
GoogleMy family and I are very grateful to Michael Simpson and his colleagues at the Jones Robinson Estate Agents in Marlborough for their professionalism, care and great expertise in helping us to sell our late father's retirement flat. They are …
Thank you, Candida, for posting this kind recommendation, we really appreciate it! Michael and the team will be delighted to read your feedback!
5/5
GoogleWe have had a fantastic experience with Jones Robinson Lambourn branch. From start to finish Jo, Toyah and the whole team fill you with confidence, give great advice and generally help you through each step of selling and buying a property …
Thank you, Mary, for posting this kind review for Jo and Toyah! They will be delighted to read this and have loved being of help!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Jones Robinson is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Jones Robinson is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 1 award EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Jones Robinson a message.
Newbury has the most, with 1,942 reviews rated 4.8 out of 5, followed by Didcot with 623.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards. At the Trusted Agent Awards Night 2026 the group won Gold for Estate Agency of the Year, Small (2 to 6 offices), Gold for Overall Estate Agent of the Year and Gold for South East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2019.
