Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,742 reviews across 6 offices and 1 platform
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,742 reviews on 1 platform, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat service and professionalism! Great experience would definitely recommend! A special thanks to Jude very friendly and knowledgeable!
Thank you for taking the time to post this, Tomasz! Jude will love reading your kind comments.
5/5
GoogleJude was really friendly and was able to answer all the questions I had about the property i viewed.
Thanks for your review - Jude has loved being of help to you!
5/5
GoogleClare Black is exceptionally professional and friendly...She makes house search much less of a hassle!
Thank you for posting this kind review, Namatirai!
5/5
GoogleSpoke to Clare Black in lettings. Very fast and efficient service. Highly recommend.
Thanks Harry - Clare will be very pleased with your review!
5/5
GoogleWe have been looking for a house to relocate from London to Newbury and Jones Robinson Estate Agents Lettings Team have proven to be the best agents in the area, very responsive with large portfolio of properties to choose from, special … More
Paula - thank you for taking the time to post this lovely review! Marcus has loved being of help!
5/5
GoogleJudy was very professional and courteous and well informed about the development I viewed and I would like to thanks her for the opportunity to look around the properties. … More
Thank you for posting this review, Andrew! Jude will love reading your kind comments.
5/5
GoogleJude was accommodating of me running a little late and let me look round the flat in my own time, answering any questions I had, and providing me with further information
Thank you for taking the time to post this, Olivia! Jude has loved being of help!
5/5
GoogleI am really thankful for the great support provided by the entire team especially, Clare black..
Thank you for posting this kind review, Shari!
5/5
GoogleJust to add to my previous rating Jude was the fantastic agent that delta with us. Keep up the good work
Thank you for posting this kind recommendation, Jorg! We really appreciate it!
5/5
GoogleMarcus was really helpful, he give me all information I need and just make everything looking so much easier. Highly recommend Marcus !
Angelika - thank you for posting this lovely recommendation! Marcus has loved being of help!
4/5
GoogleI had a lovely review on the property at Martingale chase, well detailed veiwing and Jude Buckley was wellcoming and did a nice Job.
Thank you for posting this kind review, Usivwo! We really appreciate it.
5/5
GoogleCaitlin was super helpful with finding me rental properties. Very polite and professional. Great job!
Thank you posting this review, Jack! Caitlin has loved being of help!
5/5
Googletoday I met Jude B. very nice person. checking the apartment went in a very nice atmosphere, Jude is a very helpful person!
Thank you for posting this review, Katarzyna! Jude will reading your kind comments.
5/5
GoogleIt was a pleasure to have a viewing of the property with Jude Buckley. She answered all our questions professionally and was very attentive and helpful. Thank you very much!
Thank you for posting this review, Andrii! We really appreciate it!
5/5
GoogleMet Jude Buckley today who performed our mid term tenancy check. She was really helpful and took time to answer our many questions. Thanks Jude!
Thank you for posting this kind review, Sarah! Jude has loved being of help!
5/5
GoogleClare was very helpful in assisting us to find a place to rent. She supported us throughout the process - she's highly recommended!
Thank you for posting this kind recommendation, Callum! We really appreciate it!
5/5
GoogleWe’ve been looking at relocating to the area, and Jones Robinson have been excellent! Caitlin especially has been very responsive to any queries we’ve had via email or call, and very helpful! Would definitely recommend this agency :)
Jessica - thank you for posting this lovely recommendation for Caitlin! She love reading your kind comments.
5/5
GoogleBought my house through them and about to sell it after 4 years and upsize also through Jones Robinson. They are professional, putting the house very quick to market, very good services, proper valuation and many more. Big thank you to James, Paula and the whole team.
Thank you for taking the time to post this kind review, Veliscu! James and Paula have loved being of help!
5/5
GoogleMy experience with Jones Robinson has been a great experience. Caitlin Fitzgerald has been very professional and has made my acquiring a new place to rent a stress free experience. Thanks to Caitlin and her team for their great work.
Thank you for posting this review, Clive! Caitlin will love reading your kind comments.
4/5
GoogleAlways received great service from Jones Robinson ever since I started looking for a house. Special mention to Clare Black and Marcus Wenczek for being so patient with my requirements and always provide matching properties. Appreciate your support, keep up the good work 🌟🌟🤝 …
Thank you for taking the time to post this kind review, Nutan! Clare and Marcus have loved being of help!
5/5
GoogleI spoke to Clare in Lettings about viewing a property and was delighted with the service I received. She quickly followed up with information and I look forward to dealing further with the team.
Thank you for posting this kind review, Kate! We really appreciate it!
5/5
GoogleIncredibly efficient team of estate agents. Always available when needed. Most importantly they were a kind group of folk who really did their best for us. Many thanks.
Thank you for posting this kind review, Georgie!
5/5
GoogleRating only, no written review.
Thank you, Rachel!
5/5
GoogleThe best estate agents in the UK! They took time to understand our needs and found us the perfect home for our little family. Massive thanks to Becky,Vannessa & Warren for supporting us through each and every step.
Mario - thank you for taking the time to post this lovely review for the team. We really appreciate it!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Jones Robinson is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Jones Robinson is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 1 award EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Jones Robinson a message.
Newbury has the most, with 1,942 reviews rated 4.8 out of 5, followed by Didcot with 623.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards. At the Trusted Agent Awards Night 2026 the group won Gold for Estate Agency of the Year, Small (2 to 6 offices), Gold for Overall Estate Agent of the Year and Gold for South East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2019.
