Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,742 reviews across 6 offices and 1 platform
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,742 reviews on 1 platform, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMarcus Wenczek, thank you for your kind and friendly service at Jones Robinson. Marcus was our first go to agent when we arrived in Newbury from South Africa. Everything was strange and new to us and finding a new place to stay can be quite … More
Sean - thank you for posting this lovely review for Marcus! He has loved being of help!
5/5
GoogleRating only, no written review.
Thank you, Ahmet!
5/5
GoogleThanks for the great service
Thank you, Wessels!
5/5
GoogleGood knowledge of the property I viewed and so could answer any questions. Great price negociater.
Than you, Martina!
5/5
GoogleElizabeth was incredibly kind and friendly during the house tour. It was a pleasure to be shown around by her.
Thank you, Doaa!
5/5
GoogleRaffaele Ulmini of Church Robinson really tried to find me a property. In the end, I had an offer accepted on a house in Watlington through another agent, but it wasn't for lack of trying!
Sarah - thank you for posting this kind review!
5/5
GoogleIf you're searching for a flat to rent in Didcot, I highly recommend Church Robinson. They efficiently helped me secure a great value flat within a week, offering prompt and reliable service
Thank you for posting this kind recommendation, Wojciech! We really appreciate it!
5/5
GoogleIt was an amazing experience with them. Becky was so lovely and friendly and helped me a lot to find the house. It was very east to reach her and she contacted me just I applied for the house. Highly recommended.
Thank you for posting this kind recommendation Enes! We really appreciate it!
5/5
GoogleWe recently bought a house through Church Robinson and they were brilliant from start to finish. Would just like to extend an extra thank you in particular to Jo. She brightens up your day throughout what can be a stressful process and has been fantastic even with after sales support!
Lucy - thank you for posting this kind review! Jo has loved being of help!
5/5
GoogleThe way in which Liz and Becky deals with their clients is phenomenal. They sensed my anxiety in the midst of a competitive rental market and put me at ease with clear and timious communication. Their clients are in good hands and I'd recommend Church Robinson to anyone out there looking not only for a rental property, but also for a positive experience.
Thank you for taking the time to post this lovely recommendation, Benita! We really appreciate it!
5/5
GoogleGary and his team provided a great service. They managed to sell my house in a difficult economic climate. Got a very competitive price for it and they always kept me well informed and made a difficult process a lot easier. Highly recommend
Thank you for posting this lovely recommendation, Joseph! Gary and the team will love reading your comments!
4/5
GoogleChurch Robinson provided us with a 2 valuation visits and were very professional and friendly. As first time sellers they were very willing to talk us through the process which was very helpful. Although we ultimately went with another agent for our sale, I would recommend them as an agent to consider. We bought our house through them 11 years ago as first time buyers and also had a good experience.
Thank you for taking the time to post this kind review, Naomi!
5/5
GoogleI am extremely grateful for the invaluable assistance provided by Church Robinson throughout my home buying process. Their expertise and support were instrumental in making my dream of owning a home a reality. From the moment I reached out to Church Robinson, they were responsive, attentive, and dedicated to understanding my unique needs and preferences. They took the time to guide me through the entire process, ensuring I was well-informed and comfortable with each step. If you're seeking a reliable and knowledgeable team to guide you through the home buying process, I highly recommend Estate Management.
Thank you for taking the time to post this lovely recommendation, Jisraj! The team have loved being of help!
5/5
GoogleCaitlin was very professional and polite, not to mention extremely helpful! Thank you
Meghan - thank you for posting this kind review for Caitlin!
4/5
GoogleVery efficient agency. Clare was very helpful
Thank you!
5/5
GoogleAmazing service and very helpful agents. Thank you Clare Black for all your help.
Thank you for posting this kind review, Gabby!
5/5
GoogleCaitlin was very friendly and helpful would definitely recommend using!
Thank you posting this kind review, Scarlett! Caitlin has loved being of help!
5/5
GoogleVery efficient at arranging a viewing. Jude was really helpful with the questions I had
Thank you for posting this kind review, Katie! Jude has loved being of help!
5/5
GoogleClare and Jude have been great at helping me look for accommodation highly recommend
Thank you for posting this kind recommendation, Christine!
5/5
GoogleJude Buckley was very helpful and informative on our property viewing.
Jonathan - thank you for posting this kind review for Jude!
5/5
GoogleIt was lovejy to meet Jude today,. She was very friendly and professional. Jude gave us minimal disruption while she carried out the landlord inspection. Thank you Jude 😊 …
Thank you for taking the time to post this review, Steph. Jude will love reading your kind comments!
5/5
GoogleThank you Clare Black in the Rentals team for great customer service - it was a pleasure speaking to you & I look forward to liaising with you further about the rental property. Janice :)
Thank you for posting this lovely review, Janice! We really appreciate it!
5/5
GoogleClare Black has been really super helpful, even getting back to me on her day off, and always really friendly service. Would definitely recommend.
Thank you for posting this lovely review, Peter - Clare will love reading your kind comments!
5/5
GoogleI currently registered with the estate Agency seeking for a home to rent and so far am soo pleased with the response I got, soo quick and reassuring, the lady I spoke to, Clare Black, has been soo helpful and I give her a five ⭐
Thank you for your kind review, Miriam! We really appreciate it.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Jones Robinson is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Jones Robinson is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 1 award EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Jones Robinson a message.
Newbury has the most, with 1,942 reviews rated 4.8 out of 5, followed by Didcot with 623.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards. At the Trusted Agent Awards Night 2026 the group won Gold for Estate Agency of the Year, Small (2 to 6 offices), Gold for Overall Estate Agent of the Year and Gold for South East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2019.
