4/5
Jude was friendly and professional during our home inspection. Appreciated the way she liaised with us before visiting.
Agent replied · 8 August 2023
Thank you, Chris for posting this kind review!

Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,742 reviews across 6 offices and 1 platform
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,742 reviews on 1 platform, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Jude was friendly and professional during our home inspection. Appreciated the way she liaised with us before visiting.
Thank you, Chris for posting this kind review!
5/5
Jude did a great job showing us round, we had just purchased and wanted to measure up on our second visit and was patient while we looked round.
We really appreciate your review, Ben - hope you're happy in your new home!
5/5
Excellent customer service. I met Jude Buckley today for a viewing and she was warm and welcoming. It was amazing.
Thanks Patrick - Jude will be happy with your review!
5/5
Clare helped me to place two viewings on the 11th April with properties in Devizes - she was incredibly helpful in suggesting other suitable properties and the booking was very straight forward and easy. Thank you Clare!
Thank you for posting this kind review! Clare has loved being of help!
5/5
Very easy to talk to. Caitlin has been most helpful and patient; sending me specific properties that match exactly what I'm looking for!
Thank you, Dan! Caitlin has loved being of help!
5/5
I’m a tenant in a Jones Robinson - Newbury managed property and had my property inspection today. Very pleased that Jude is assigned to my property as she’s always lovely & friendly and keeps the visits thorough but quick and efficient.
Thank you for taking the time to post this kind review, Jordan!
5/5
I had a great customer experience at Jones Robinson Estate starting off with their chatbot and the agents who were very kind and helpful. I should say it was easy, I felt valued and had a peace of mind in doing business with this estate agent. Many thanks
Thanks for your review, Rodwell! Glad we could be of help to you!
5/5
I just want to leave a quick review, on how happy i was with Jude Buckley doing my house inspection on Wednesday 12th April, she was very professional in what she needed to do and was happy to answer any questions i had. … More
Thanks for your review Carla, we really appreciate it!
4/5
I met Marcus Wenczek from the Jones Robinson team, based in Newbury to do a viewing. At first meeting him, very smiley and welcoming. Through out the vieing he was very helpful and informative on the property and made me feel at ease during … More
Thank you for posting this kind review, Daniel! Marcus will love reading your comments.
5/5
Very smooth process selling our property with Jones robinson, always able to contact someone when you need an update and Andrew was very good at pushing along solicitors to get all the paperwork done in a convenient time frame. And Martin was very good at taking the pictures and getting the property listed to right move.
Thank you for taking the time to post this review. Andrew and Martin will love reading your kind comments.
5/5
From the beginning of our long journey from the Probate valuation of our late parents house to completion of sale , Jones Robinson have been an amazing company,that have reassured me throughout. Martin Walker came for the initial Probate valuation and was informative, respectful and helpful. After other Probate valuations I had no doubt but to ask Jones Robinson to sell the family home, as I felt most comfortable with them. Mikyle came and was very knowledgeable, and advised us on all aspects of the house sale. We were pleased with all the interest that the house generated and the company arranged an open house day, all lines of communication were thoroughly well organised. Andrew through out the process has been understanding and gave me positive guidance, updating me at every stage. Thank you to all the team, you are all fantastic and made an emotional farewell to our family home an easier process.
Sara - thank you for taking the time to post this kind review for the team. We really appreciate it!
5/5
Rating only, no written review.
Thank you!
5/5
A breath of fresh air when experiencing the complexity of finding a rental in difficult circumstances. Church Robinson are empathetic and highly professional.
Thank you for taking the time to post this lovely review, Elizabeth!
5/5
Becky, Liz, Vanessa and Marcus have all been a delight to deal with in a very difficult and stressful market. They have been responsive, polite and helpful at all times.
William - thank you for taking the time to post this review! Becky, Liz and Marcus have loved being of help!
5/5
Elizabeth and Becky did a fantastic job presenting our property and managed to find us tenants really quickly. I was very impressed with the efficient and professional service.
Thank you for taking the time to post this kind review, Alison! We really appreciate it!
5/5
Outstanding service from start to finish with the sale of our house. Every single member of staff I met or spoke to at Church Robinson was helpful, efficient, and reliable. They literally held our chain together and were invaluable. I 100% recommend Church Robinson to anyone selling their home.
Martine - thank you for posting this kind recommendation. We really appreciate it.
5/5
We recently used Church Robinson as our agent to sell our house in Didcot. The first appointment was made very quickly and they explained the process and left documents for us to read through. Once the decision was made to go on the market Church Robinson provided us with plenty of information about moving house and what the next stages were. Viewings were set up and the house sold after the second viewing, right at the asking price. Throughout the sale they were in it with the solicitors to ensure the sale went through without any issues. Courtney, Holly and Dawn (plus anyone else I spoke to and have missed off, sorry) were excellent.
Phil - thank you so much for posting this kind review for Courtney, Holly and Dawn! They have loved being of help!
5/5
Jude Buckley was a pleasure to deal with, courteous, efficient, and friendly.
This is such a fantastic review, James, thank you for taking the time to post this! Jude will love reading these kind comments!
5/5
I would like to thank all the staff who supported me especially clare black.
Thank you, Praveen! We really appreciate you taking the time to post this!
5/5
Jude Buckley, she is very kind and helpful. Thank you.
Thank you, Nilton! Jude will love reading your kind comments.
5/5
We had a viewing with Jude who was very friendly and helped us find our new home. Thanks Jude!
Thank you for taking the time to post this lovely review! Jude has loved being of help!
5/5
Just signed up tenancy with Jones Robinson and has been seamless good experience.
Thank you, William!
5/5
Yesterday I had a view in 29martingale chase with Ms Judy she was very lovely explain me everything Thank you my dear
Thank you for posting this kind review, Seena! Jude will love reading your lovely comments.
5/5
Caitlin was very kind in answering my questions and provided good guidance regarding our search for a new property.
Thank you for this kind review, Rafael - Caitlin has loved being of help!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Jones Robinson is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.

Jones Robinson is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 1 award EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Jones Robinson a message.
Newbury has the most, with 1,942 reviews rated 4.8 out of 5, followed by Didcot with 623.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards. At the Trusted Agent Awards Night 2026 the group won Gold for Estate Agency of the Year, Small (2 to 6 offices), Gold for Overall Estate Agent of the Year and Gold for South East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2019.