Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,742 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,742 reviews on two platforms, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe exchanged contracts today on the purchase of a property marketed by Jo and Toyah. Both have been excellent and an absolute pleasure to deal with through the entire process. It’s been a challenge at just about every possible turn but both …
Sam, thank you for taking the time to leave this lovely review! Jo and Toyah will be delighted to read this!
5/5
GoogleHelpful and friendly staff that dealt with both the sale of my old property and purchase of the new one. Always on hand to answer any queries or pass messages on along the chain. Nothing was too much trouble and I felt valued as a customer …
Thank you for taking the time to post this kind recommendation Hannah! The ladies at Lambourn have loved being of help!
5/5
GoogleFrom start to finish the agents at their Lambourn office were efficient, friendly and very informative. My house was actually sold before they had even put it on the market, due to a customer being told in passing by them that it was about …
Mark - thank you for taking the time to post this lovely reccemdantion for the Lambourn team! We really appreciate it!
5/5
GoogleJo and her team are personable and professional. It really feels like she gets to know you and has both parties interest at heart. Her whole team are warm and friendly and their communication is excellent from viewing properties to making …
Gemma, thank you for taking the time to post this lovely review for Jo and the team at Lambourn. We really appreciate it!
5/5
GoogleMy partner and I had a scheduled house viewing with Jones Robinson - Lambourn, during which we were assisted by your agent, Jo. Although we ultimately decided not to proceed with the property we viewed, Jo's exceptional service stood out. …
Thank you for posting this lovely recommendation, Eleftheria! Jo will really appreciate these kind comments.
5/5
GoogleSuch an amazing team. From start to finish, their expertise shines through and nothing is too difficult to ask them for. At the end of an email, a text or a call, these guys have got your back through it all. They are the A Team! …
Thank you for taking the time to post this fabulous review, Sadie! We really appreciate it!
5/5
GoogleJo, Kay, Carrie and Toyah are an exceptional team! As a FTB I cannot thank each one of these lovely ladies enough for making my first home buy run so smoothly and quickly. …
Thank you for lovely reccemdantion Nicky! The ladies at Lambourn will love reading these kind comments.
5/5
GoogleI instructed Jones Robinson to sell a house in Lambourn, and would recommend unreservedly. House sale in question was complex and would not have completed successfully without the help, support and guidance provided through all stages of …
Thank you so much Daniel, we are glad you're happy!
5/5
GoogleHuge thank you to all at Jones Robinson for helping secure our new home. In what was a complicated purchase with many moving parts the team helped be the glue between all aspects of our move and were a reassuring and professional point of …
Thank you for posting this fabulous review for the ladies in Lambourn! They have loved being of help and we wish you all the best in your new home.
5/5
GoogleFrom day one, Jones Robinson have given us amazing service. Toyah kept in regular contact and maintained a professional attitude even under pressure, she always answered any queries quickly and efficiently and with a bright attitude. We …
Kate, thank you for posting this fabulous recommendation for the ladies in Lambourn! They will love reading your kind comments!
5/5
GoogleI can't rave about Jones Robinson enough from our first viewing with Kay Boakes to picking up the keys some months later. It wasn't the easiest of sales, beset with problems on both sides of the chain but communication was excellent …
Grace, thank you for posting this kind review for the Kay and Toyah. We really appreciate it!
5/5
GoogleWe would like to express how brilliant Jo and her team in the Lambourn office were during this stressful period. They were always on hand to help and put reason into hiccups along the way. Toyah was our dedicated point of contact and She …
Bob - thank you for taking the time to post this kind recommendation! The ladies in Lambourn have loved being of help!
4/5
GoogleI spoke to Anisha at Jones Robinson and had a very positive experience. She was helpful and knowledgeable.
Thank you for posting this kind review, Minee!
5/5
GoogleLovely lady nice and chatty and helped me with repair problem, very professional as well
Thank you for posting this lovely review, Freda!
5/5
GoogleJude Buckley was very nice and easy to talk to.
Thank you, Michael!
5/5
GoogleReally professional and great service
Thank you, Chris and Seetha!
5/5
GoogleJoe was very helpful,friendly and a credit to the team. Thank you Joe it was a pleasure dealing with you.
Thank you for posting these kind comments, Vera! Jo will love reading these.
5/5
GoogleThanks to everyone at Church Robinson (Gary / Jo / Raffaele / Holly / Dawn) for making our experience during the house purchase really smooth and hassle free
Thank you for posting this review, Puranjay! We really appreciate it.
5/5
GoogleAfter helping me sell my property and keeping me in the loop throughout the entire process (at times more than the solicitor) I would have no issues using them again.
Stuart, thank you for posting kind review. We really appreciate it!
5/5
GoogleI brought and sold my house with Church Robinson and I can’t fault them with the service in either process. No matter who I spoke to within the Didcot office I got the answer I needed, everyone is so helpful. Was so happy with the process of managing my sale, being a first time seller I was nervous but I had no need to be. Thanks to you all.
Thank you for posting this kind lovely review, Lillie! We really appreciate it.
5/5
GoogleFrom start to finish the process has been smooth, delivered on service promises made and the use of technology kept me up to date - prompt and thorough feedback after all viewings. The property I'm selling is unique in nature and therefore there is a smaller pool of buyers to choose from but CR have checked in regularly to ensure that I'm still happy with our approach.
Marcelle - thank you for posting this kind review. We really appreciate it!
5/5
GoogleWe have just sold our property with Church Robinson and the service, knowledge and expertise has been outstanding. I would recommend these estate agents to anyone thinking of buying or selling a property. Gary and his team kept us informed of every aspect of the sale. All the team were so friendly, welcoming and very helpful, we would like to give a special thanks to Raphael and an extra special thanks to Jo. Thank you Church Robinson another very happy customer.
Thank you for taking the time to post this wonderful recommendation for Gary, Raffaele and Jo! We really appreciate it!
5/5
GoogleWe chose Church Robinson to sell our house as we thought they were professional, approachable and all very friendly. They were not 'pushy' for a sell and gave us honest advice/ feedback on our property when selling. We also purchased our house via them - we mainly had Dawn and Holly as our main point of contact throughout. Both of which were fab- Dawn kept us up to date at the end of each week so we knew where we were at in the process. We felt looked after and informed!! Would strongly recommend for buying and selling of property.
Lisa-Marie - thank you for posting this lovely recommendation for the team at Church Robinson. We really appreciate it!
5/5
GoogleI am very happy with your service, you people are very supportive and I hope you people will continue to support like this.
Thank you, Neeraj!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Jones Robinson is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Jones Robinson is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 1 award EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Jones Robinson a message.
Newbury has the most, with 1,942 reviews rated 4.8 out of 5, followed by Didcot with 623.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards. At the Trusted Agent Awards Night 2026 the group won Gold for Estate Agency of the Year, Small (2 to 6 offices), Gold for Overall Estate Agent of the Year and Gold for South East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2019.
