5/5
GoogleOur house on Sagecroft was only on the market for around a week and we received 4 offers above the asking price.
Agent replied · 20 June 2024
Thank you for posting this kind review, Emma!
Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
Jones Robinson estate agents in Newbury, Didcot, Devizes and 3 more
★★★★★
3,741 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,741 reviews on two platforms, rated 4.9 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buyers2 reviews
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Tenants1 review
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Our offices
Jones Robinson's six offices, most reviewed first. Each has its own page.
- Jones Robinson Newbury118 Bartholomew Street, RG14 5DT1,942 reviews · 1,937 on Google (4.8)78 in the last 90 days
- Jones Robinson DidcotThe Old Post Office, 6 Foxhall Road, OX11 7AA623 reviews · 623 on Google (4.8)61 in the last 90 days
- Jones Robinson Devizes4/5 The Market Place, SN10 1HT551 reviews · 551 on Google (4.8)25 in the last 90 days
- Jones Robinson Marlborough139B High Street, SN8 1HN331 reviews · 331 on Google (5.0)30 in the last 90 days
- Jones Robinson LambournMarket Place, RG17 8XU254 reviews · 254 on Google (5.0)8 in the last 90 days
- Jones Robinson Pewsey1 High Street, SN9 5AF41 reviews · 41 on Google (4.7)3 in the last 90 days
Latest reviews from every Jones Robinson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHad a viewing with Jones Robinson and was shown round by Jude Buckley. Very professional and gave us all the information that we needed
Agent replied · 20 June 2024
Thank you for taking the time to post this review, David! Jude will love reading these comments.
5/5
GoogleJude Buckley has been professional throughout her visits and has a great friendly approach. Excellent customer service 👌 …
Agent replied · 20 June 2024
Thank you for taking the time to post this lovely review, Pete! Jude will reading this!
5/5
GooglePaige is very efficient in communication and every aspect of her work. I would give her my highest recommendation.
Agent replied · 20 June 2024
Thank you for posting this lovely recommendation, Patience! We really appreciate it!
5/5
GooglePaige was very professional and great to work with.She is a star,keep the standard and fly high
Agent replied · 20 June 2024
Joseph, thank you for taking the time to post this fabulous review.
5/5
GoogleJude Buckley arrived early also explain in detail of the property and show me around the property .
Agent replied · 20 June 2024
Thank you, Oluwadamilare. We really appreciate it!
5/5
GoogleGreat experience so far. James Oldring and the team have been really helpful, friendly and professional.
Agent replied · 20 June 2024
Thank you, Sameh! James will reading your kind comments!
5/5
GoogleReally friendly service from the Jones Robinson team who have made the process of finding our next home so much easier.
Agent replied · 20 June 2024
Richard, thank you for taking the time to post this kind review!
5/5
GoogleJude Buckley was very friendly and did the inspection is a professional manner. Was a pleasure.
Agent replied · 20 June 2024
Thank you for posting this kind review, Robert! We really appreciate it!
5/5
GoogleJames couldn't do enough, he kept me up dated every week, and felt the pain with us when the first sale fell through, hopefully nothing will go wrong with the second sale. Thank you James
Agent replied · 20 June 2024
Thank you, Rosemarie for posting this kind review! James has loved being of help.
5/5
GooglePaige was absolutely fantastic kept me updated and was friendly and always avaliable on the other end of the line very appreciative of the service I receive
Agent replied · 20 June 2024
Thank you for posting this kind review, Dan. Paige will love reading these lovely comments.
5/5
GoogleI contacted the agency for help in finding a letting - Anisha contacted me straight away and was able to clarify a lot of questions I had. Thank you so much!
Agent replied · 20 June 2024
Thank you for posting this kind review, Tori! Anisha will love reading this!
5/5
GooglePaula was great throughout our house purchasing process. Always very helpful and responsive.
Agent replied · 20 June 2024
Thank you for taking the time to post this lovely review, Simona!
5/5
GoogleBeth from Jones and Robinson was brilliant, warm friendly professional approach throughout my appointment. Lots of information to take in during the appointment so the personal prestation pack Beth brought alone was very helpful as it gave me the opportunity to read through at a later date. I would highly recommend Jones Robinson..
Agent replied · 20 June 2024
Thank you for posting this recommendation, Shaz. Beth will love reading these kind comments.
5/5
GoogleRecently completed our flat sale. Can’t fault the service. We were kept informed regularly at every stage of the process. Would highly recommend
Agent replied · 20 June 2024
Michelle - thank you for posting this kind recommendation. We really appreciate it!
5/5
GoogleI am really pleased with the way your staff named Becky spoke with me on the phone today, she was really professional and helpful. I hope I will be successful with my search at the end.
Agent replied · 20 June 2024
Thank you for posting this kind review, Olalekan! We really appreciate it!
5/5
GoogleJust exchanged contracts on a property bought through Jones Robinson,staff very friendly and helpful and Paula was a fantastic help with her weekly updates and liaising with solicitors 👌 …
Agent replied · 20 June 2024
Thank you for posting this kind review, Stephen! We really appreciate it!
5/5
GoogleJames was great helping us sell not only one property but two! Excellent communication and service. Thanks James!
Agent replied · 20 June 2024
Eloise - thank you for posting this lovely review for James!
5/5
GoogleThank you to James for his help in selling our property and Paula for managing the sales process for us. We were kept well informed throughout and our questions were answered quickly.
Agent replied · 20 June 2024
Thank you, Mandy! We really appreciate you posting this for James and Paula.
5/5
GoogleReally helpful and nice, professional service. Becky Cox took good care of me and I’m looking forward to finding my perfect house. :)
Agent replied · 20 June 2024
Thank you for posting this kind review, Gosia. Becky will reading these kind comments.
5/5
GoogleEveryone we speak to or deal with at Jones Robinson in Newbury are very helpful but a special mention must go to Elle Dobson who is managing our letting, and doing a great job. Highly Recommended.
Agent replied · 20 June 2024
Thank you for posting this kind recommendation, Pete! Elle has loved being of help!
5/5
GoogleSo far I am having a really good experience with this company. Anisha is so very helpful and lovely to talk to. Hopefully we will find our home soon:)
Agent replied · 20 June 2024
Thank for posting this review, Eleanor! Anisha will love reading you kind comments.
5/5
GoogleJames is helping me with the purchase of the property. He is very supportive, communicates on timely basis and respond to the queries instantly. Thank you James.
Agent replied · 20 June 2024
Thank you for taking the time to post this kind review, Jaskaran! James has loved being of help.
5/5
GoogleNever fun selling a house, but the experience was made so much better by Paula, James and the others. A great service from start to finish. Thank you.
Agent replied · 20 June 2024
Thank you for posting this kind review, Mike! James and Paula have loved being of help.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Jones Robinson is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: Estate Agency of the Year, Small (2 to 6 offices)
- GoldTrusted Agent Awards Night 2026: Overall Estate Agent of the Year
- GoldTrusted Agent Awards Night 2026: South East Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Jones Robinson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 2024
2024 1 award EA Masters 2024 winners
- WinnerEA Masters 2024: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- UK Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Berks, Hamps, Isle of Wight
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Jones Robinson to help?
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Questions about Jones Robinson
Which Jones Robinson office has the most reviews?
Newbury has the most, with 1,942 reviews rated 4.8 out of 5, followed by Didcot with 623.
Where are the Jones Robinson offices?
The six Jones Robinson offices, by town:
- Devizes: 4/5 The Market Place, Devizes, Wiltshire, SN10 1HT
- Didcot: The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA
- Lambourn: Market Place, Lambourn, Berkshire, RG17 8XU
- Marlborough: 139B High Street, Marlborough, SN8 1HN
- Newbury: 118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
- Pewsey: 1 High Street, Pewsey, SN9 5AF
Has Jones Robinson won any awards?
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards. At the Trusted Agent Awards Night 2026 the group won Gold for Estate Agency of the Year, Small (2 to 6 offices), Gold for Overall Estate Agent of the Year and Gold for South East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2019.
