Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,741 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,741 reviews on two platforms, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJust bought a property with Jones Robinson, Marlborough, what a helpful team! Deborah Harris coordinated the sale and was on hand to deal with any queries I had. A seamless experience - thank you.
Thank you for posting this wonderful review, Frankie. Deborah will love reading your kind comments.
5/5
GoogleVery polite and helpful
Thank you, Michele!
5/5
GooglePurchasing property from the other side of the world could have been extremely difficult….thanks to all at Jones Robinson for making it a calm and easy experience!!
Thank you for posting this review, Jess! We really appreciate it!
5/5
GoogleThis is the second time I have used the Marlborough Office and on both occasions, they have secured a sale which has progressed to completion. Very knowledgeable and helpful and would definitely recommend them.
Thank you for posting this review, Keith! We really appreciate it!
5/5
GoogleDeborah was unbelievably supportive in our quest to move to Wiltshire!... always on hand and working so hard on a difficult completion.... fabulous x
Thank you for taking the time to post this review, Erika! Deborah has loved being of help.
5/5
GooglePurchased my property through the Marlborough office and felt looked after throughout the whole process. Fabulous Team headed by Michael 👍 Thank you 🙏 …
Thank you, Mita - we really appreciate you taking the time to post this kind review for our Marlborough team! They have all loved being of help.
5/5
GoogleDeborah, in particular was extremely helpful and I would strongly recommend Jones Robinson when buying or selling!
Thank you posting this recommendation, Lorna! Deborah has loved being help!
5/5
GoogleMy sale was unexpectedly challenging but we found the team at Jones Robinson hard working, friendly, positive and very capable of solving all the problems that came our way. We were always made to feel welcome in the Marlborough office by a very professional team.
Sophie, thank you for taking the time to post this kind review for the Marlborough team!
5/5
GoogleExceptional service. Rented a property in Marlborough for our daughter, her first experience of living on her own, and everyone we dealt with was delightful, efficient, accommodating and professional. She enjoyed every step of what, otherwise, might have been a daunting process. Highly recommended!
Thank you for taking the time to post this review, Liv!
5/5
GoogleRecently bought a home through Jones Robinson and the whole team have been great from start to finish. A massive thank you to Deborah, Molly, Michael & Chloe.
Thank you for posting this review, Jack! We really appreciate it!
5/5
GoogleWe had a very positive experience dealing with Deborah at Jones Robinson Marlborough, from property viewing and negotiations, through to completion. We are now happily in our new home.
Sam - thank you for posting this kind review for Deborah! We wish all the best in your new home.
5/5
GooglePolite, professional, knowledgeable and communicative. It was a pleasure doing business with Jones Robinson. I would certainly go back to them and have no reservations recommending them to others. Thank you Michael and the team at Jones Robinson.
Thank you for taking the time to post this recommendation, Bob! Michael and the team will be delighted to read your kind comments.
5/5
GoogleFrom selling my property and buying the next the team at Jones Robinson have been absolutely amazing, Deborah Harris made a stressful time so much easier with her patience and experience, along with Michael Simpson the whole process was extremely professional. Thank you to the whole team at Jones Robinson.
Teresa - thank you for taking the time to post this kind review! Deborah and Michael have loved being of help!
5/5
GoogleA very friendly and helpful team who were available to answer any questions I had throughout my experience. I also got a lovely gift when collecting my keys. Thank you!
Thank you for posting this review, Sam!
5/5
GoogleNothing but praise for Toby Hassell and his colleagues at Jones Robinson in Devizes. If you are selling a property I would look no further than Jones Robinson!
Richard - thank you for posting this kind review. Toby has loved being of help.
5/5
GoogleExcellent service, extremely helpful and made the process easy for us. Thank you!
Thank you posting this kind review, Lisa!
5/5
GoogleThanks for all your help over the last few months, it was not the easiest process but you were all great and very professional. Special thanks to Andrew and Mikyle.
Helen - thank you for posting this review. Andrew and Mikyle will love reading these kind comments.
5/5
GoogleAndrew was very helpful with the purchase of our 1st home, chasing solicitors on our behalf where needed and generally keeping us updated throughout. Would definitely look to use Jones Robinson in the future for buying or selling.
Thank you, Matt! This is a lovely review, Andrew will love reading your kind comments!
5/5
GoogleAndrew Francis at jones Robinson was outstanding, fabulous customer service very speedy responses couldn’t of wished for better would highly recommend also all other staff I spoke with were very helpful and friendly 5*
Vernay - thank you for posting this fabulous recommendation for Andrew! We really appreciate it!
5/5
GoogleI thoroughly recommend Jones Robinson Incorporating Martin Walker. All of their staff go the extra mile. I especially would like to thank Andrew for all of his help in our purchase.
Thank you for taking the time to post this recommendation, Wendy! Andrew will reading your kinds comments!
4/5
GoogleWe had a brilliant viewing with Dora on Saturday 6th January. What a lovely lady, Dora knew everything about the property, to the point that we didn't even have any questions. It was such a pleasure to be shown round by her. She was also very sweet with our little boy. Thanks Dora, a great asset to Jones Robinson.
Thank you for posting this kind review, Natasha! Dora has loved being of help!
5/5
GoogleRating only, no written review.
Thank you, Amanda!
5/5
GoogleHave been very impressed by Toby for assisting with house purchase and Mikyle for assisting with letting my property. Friendly, efficient, professional and honest service on all occasions. Highly recommend. Thank you!
Cécile - thank you for posting this lovely recommendation. Toby and Mikyle have loved being of help.
5/5
GoogleReally helpful throughout the process of selling and knew the market very well.
Thank you posting these kind comments, James!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Jones Robinson is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Jones Robinson is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 1 award EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Jones Robinson a message.
Newbury has the most, with 1,942 reviews rated 4.8 out of 5, followed by Didcot with 623.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards. At the Trusted Agent Awards Night 2026 the group won Gold for Estate Agency of the Year, Small (2 to 6 offices), Gold for Overall Estate Agent of the Year and Gold for South East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2019.
