Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,741 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,741 reviews on two platforms, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJust bought our first house through Jones Robinson. Great experience from start to finish. Cannot thanks Andrew enough for keeping us updated throughout the process and working hard all the way through to completion. …
Sarah - thank you for posting this lovely recommendation. Andrew has loved being of help!
5/5
GoogleI cannot recommend Jones Robinson Devizes highly enough. From the initial valuation to finally selling my mother's house, they have been professional, yet friendly. They've always kept me informed and been very supportive. It's been a …
Thank you for posting this lovely recommendation, Yvonne! Andrew has loved being of help.
5/5
GoogleFantastic, excellent and professional service from start to finish. Beginning with Toby who introduced us to the property, then handing the baton to Andrew to proceed and oversee completion of the sale. …
Mark - thank you for posting this lovely recommendation for Toby and Andrew! We really appreciate it.
5/5
GoogleWe had the pleasure of working with Andrew Francis, the Sales Manager at Jones Robinson’s Devizes branch, for our home purchase, and we couldn’t be more satisfied. From the very beginning, Andrew was incredibly helpful and guided us through …
Thank you for posting this kind review, Grand! Andrew and Chloe will love reading these kind comments and have loved being of help!
5/5
GoogleI have recently sold my flat in Pewsey through Jones Robinson. Their agent, Toby, was unfailingly kind, unflappable, friendly and business-like. He was always professional and let us know what was happening every step of the way and …
Thank you, Lorraine. - we really appreciate you taking the time to post this kind review for Toby.
5/5
GoogleMichael, Deborah and the rest of the team at Jones Robinson were incredibly supportive throughout our house purchasing process. Beginning with watching the super useful video of the property on their website, through to completion and …
Connor - thank you for posting this lovely recommendation for our Marlborough team!
5/5
GoogleWe recently helped my 91 year old Mother to sell her flat through Jones Robinson in Marlborough. The whole team were totally professional and also caring and thoughtful. We live a long way off so finding a company we could trust to both act …
Stewart - thank you for posting this lovely recommendation for our Marlborough branch! Michael and Deborah have loved being of help.
4/5
GoogleJones Robinson have supported us through a very protracted and turbulent sale where the bottom of the chain dropped out three times; they have been proactive, patient and sensitive to our needs and emotions! We had some issues with the sale …
Thank you for taking the time to post this review, Sara!
5/5
GoogleOur experience with Jones Robinson has been exceptional and has completely changed our perception of estate agents. Jones Robinson were always available to speak to and always returned our calls. We were in a chain of ten to complete within …
Thank you for posting this kind review, Krys! Michael, Deborah and Chloe they will love reading these comments.
5/5
GoogleJones Robinson have been excellent and supportive throughout the selling process of our house. Even during complex situations that came up, they handled these professionally and effectively. All the staff in the office were knowledgeable …
Andrew, thank you for posting this recommendation for the Marlborough team, we really appreciate it!
5/5
GoogleIt's with great pleasure to write this review, we are so pleased we decided to go with Jones Robinson, not that we had any other valuations, the team at Lambourn are amazing, and actually I can not find the words to express how wonderful …
Thank you for taking the time to post this kind review, Suzy! The Lambourn team have loved being of help.
5/5
GoogleOur journey with Jones Robinson Estate Agents Lambourn was nothing short of delightful, from the moment we first viewed the property to the exciting day we exchanged contracts. The whole team was so easy to reach and always ready to lend a …
Thank you for posting this kind review, Lora! Toyah, Jo and Carrie will love reading these kind comments.
5/5
GoogleI've just bought a house that was sold via the Lambourn branch of Jones Robinson, and I honestly don't think I'd have got through it without them! Every single one of the team combined professionalism, integrity and efficiency with a …
5/5
GoogleWould like to highly recommend the team ( Jo, Toyah, Kay and Carrie) at the Jones Robinson branch in lambourn for all their support in buying our dream home in Lambourn. From viewing houses to exchange, the team kept communications lines …
Dhelliwe - thank you for posting this fabulous recommendation for the ladies in Lambourn! We really appreciate it!
5/5
GoogleThe care and attention shown by the Lambourn office of Jones Robinson during the sale of my parents house was exceptional. From the moment we issued our instructions to the completion of the sale we received very regular updates always in a …
Thank you for taking the time to post this kind review for the Lambourn team! We really appreciate it!
5/5
GoogleThe team at Lambourn are, without a doubt, amazing. I can’t recommend them enough! Starting with Kay who identified the house as a good match for us (after a number of years looking for the right house). To Carry who was so helpful when …
Louise - thank you for taking the time to post this fabulous recommendation for the ladies in Lambourn! They will love reading these kind comments.
5/5
GoogleWe were very impressed with the level of service we received from the team at Jones Robinson on the recent sale of our property. Our brief was that we required minimal interruption and disturbance to our lives, and boy did they deliver! …
Cassandra - thank you for taking the time to post this lovely review! Toyah and the team will love reading these kind comments!
5/5
GoogleWhat an excellent customer experience - my wife and I are looking to move for the first time in over 25 years and the team at Jones Robinson have been amazing thus far in helping us identify and find suitable properties. Special thanks to …
Philip - thank you for taking the time to post this lovely review for Kay and Carrie! We really appreciate it!
5/5
GoogleI can not recommend Jones Robinson Lambourn highly enough. Jo, Toyah, Kay and Carrie are all so friendly yet very professional and their combined knowledge of the property market especially in the local area is second …
Thank you for taking the time to post this fabulous recommendation! The ladies in Lambourn will love reading these kind comments!
5/5
GoogleThe Lambourn team were great throughout the process of buying our first home. When viewing the house they had all the information you could ask for, including talking to neighbours to give you a better feel of the area. They continued to go …
Thomas - thank you for taking the time to post this kind review for the ladies in our Lambourn office! We really appreciate it!
5/5
GoogleHuge thank you to all the wonderful staff at the Lambourn branch of Jones Robinson, especially Toyah for their help and support with my recent purchase. They went above and beyond with their service. By chasing up information, providing …
Thank you for posting this kind review, the team will love reading these comments!
5/5
GoogleI can't praise Jones Robinson Estate Agents of Lambourn high enough for their attention and help from the moment I engaged them to deal with the sale of my house. I had regular updates, beautiful photos and great …
Iain, thank you for posting this kind review. We really appreciate it!
5/5
GoogleAll the women at Jones Robinson in Lambourn provided an outstanding experience for me and my wife. We dealt with everyone in the office and every single one of them were amazing. They were always keeping us regularly updated and …
Darryl - thank you for posting this lovely recommendation for our Lambourn team!
5/5
GoogleWe have found Communication to be great all round. When we have an inspection, we are particular in asking for a phone call before as we have an indoor cat. Jude, who does our inspectors always obliges. Jude is very friendly and professional. It's always a pleasure!
Thank you, Christina. We really appreciate you posting this for Jude.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Jones Robinson is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Jones Robinson is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 1 award EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Jones Robinson a message.
Newbury has the most, with 1,942 reviews rated 4.8 out of 5, followed by Didcot with 623.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards. At the Trusted Agent Awards Night 2026 the group won Gold for Estate Agency of the Year, Small (2 to 6 offices), Gold for Overall Estate Agent of the Year and Gold for South East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2019.
