Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire

Verified

Jones Robinson reviews in Newbury, Didcot, Devizes and 3 more

4.9

★★★★★ Excellent

3,640 reviews across 6 offices and 2 platforms

www.jonesrobinson.co.uk

Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,640 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

3,635

Reviews on Google

All 6 offices

View Agents logo

4.1 / 5

5

Reviews on View Agents

All 6 offices

allAgents logo

945

Reviews on allAgents

All Jones Robinson branches

Reviews may appear on more than one platform. This platform total is read from the platform's own page: 945 reviews on allAgents (all Jones Robinson branches), checked 9 October 2026. It is not added to the review count above.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Jones Robinson's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Jones Robinson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Fantastic service from start to finish. Leah did a brilliant job getting prospective buyers through the door before our house was even on the market. Kay was thorough and professional on the valuation and was excellent at negotiating to get us the asking price. Toyah was understanding, responsive and delivered on her commitments to keep the sale together. Couldn’t fault their service and would recommend to anyone.

Edward · 20 August 2026 · Jones Robinson Lambourn

Agent replied · 27 July 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Super helpful on initial contact, thanks very much.

Tom · 19 August 2026 · Jones Robinson Newbury

Agent replied · 22 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Toyah, Rachel, Kay & Jeremy from the Lambourn office are brilliant! We cannot speak more highly of the professional and personalised service they dedicate to their clients. Toyah and Kay almost seemed to read our mind at every stage of our …

Jack · 19 August 2026 · Jones Robinson Newbury

Agent replied · 22 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

4/5

Google

Thank you Jude for coming to our place and inspecting it.

Mrunal · 19 August 2026 · Jones Robinson Newbury

Agent replied · 22 August 2026

Thank you, Jude has loved being of help!

5/5

Google

We have just exchanged on our first home with Jones Robinson Lambourn, the service and care you get from everyone at Lambourn has been amazing from start to finish. Especially Toyah who has helped us through the whole process with such positivity and care. No question or request is ever to much. I would highly recommend Jones Robinson Lambourn for all your housing needs.

Fay · 19 August 2026 · Jones Robinson Lambourn

Agent replied · 20 August 2026

That's so great to hear - Toyah will really appreciate your feedback and was so pleased to be of service!

5/5

Google

If you're looking for an agent who genuinely prioritises your requirements and finds the best tenant, Gabby is the ideal choice. She is very friendly, well-informed, meticulous, and a genuine pleasure to collaborate with.

Cat · 19 August 2026 · Jones Robinson Marlborough

Agent replied · 20 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Jude was excellent in how she showed me around the property

Jonathan · 18 August 2026 · Jones Robinson Newbury

Agent replied · 22 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

We were guided through the rental process with professionalism and respect not to mention the knowledge they shared about the local area for a property we were looking at is well researched and very informative. …

Nicola · 18 August 2026 · Jones Robinson Newbury

Agent replied · 22 August 2026

That's so great to hear - Sophie will really appreciate your feedback and was so pleased to be of service!

5/5

Google

Isabelle is real professional. I can just recommend this estate agent

Marek · 18 August 2026 · Jones Robinson Didcot

Agent replied · 22 August 2026

Thank you, Isabelle has loved being of help!

5/5

Google

Professional and friendly, no sales pressure. Highly recommend Amy at Jones Robinson

Bev · 15 August 2026 · Jones Robinson Newbury

Agent replied · 22 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Amazing amazing amazing!! Sophie has been fab with my whole experience. Thank you so so much.

Amber · 15 August 2026 · Jones Robinson Newbury

Agent replied · 22 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Highly recommend 😌 …

Natasha10 · 15 August 2026 · Jones Robinson Newbury

Agent replied · 22 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Sophie in Jones Robinson Newbury was absolutely amazing throughout the whole process of finding my new rental property. I had a fantastic experience with her and I genuinely couldn’t recommend her enough. …

Laloona · 15 August 2026 · Jones Robinson Newbury

Agent replied · 22 August 2026

Thank you, Laloona - we really appreciate you taking the time to post this kind review for Sophie.

5/5

Google

Went to view a house today and was shown around by Jude. She was lovely, very professional and made the whole viewing a really pleasant experience. The house itself was amazing and Jude did a fantastic job showing us around and answering …

Lee · 15 August 2026 · Jones Robinson Newbury

Agent replied · 22 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

I had the pleasure of meeting her today, an excellent agent, helpful, punctual and professional. I’m very satisfied.

Fabio · 15 August 2026 · Jones Robinson Newbury

Agent replied · 22 August 2026

Thank you for posting this review, Fabio! We really appreciate it!

5/5

Google

We have had an amazing experience with Jones Robinson. A fantastic company with amazing people. We had the pleasure of having Nick Hubner as our agent, who is very professional with a depth of knowledge and experience, as well as having a warm and supportive personality. We will definitely go back to Jones Robinson, and Nick in particular should we ever decide to go back on the market in the future. Thank you to Nick and all the Jones Robinson team.

Connor · 15 August 2026 · Jones Robinson Didcot

Agent replied · 22 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Rating only, no written review.

Ajit · 15 August 2026 · Jones Robinson Didcot

Agent replied · 22 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

I viewed a house today with Isabelle Mobbs who was very informative and helpful.

Alison · 15 August 2026 · Jones Robinson Didcot

Agent replied · 22 August 2026

Thank you for posting this review, Alison! We really appreciate it!

5/5

Google

Been so impressed with there proactive sales team - Calum Sykes in particular has done a great job at marketing my property and keeping me up to date. Buyer found in three weeks and all progressing well.

Jenny · 15 August 2026 · Jones Robinson Didcot

Agent replied · 22 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Isabelle is fantastic to deal with. She was already waiting at the property for me to show me around. She was very patient with me, let me take my time and took my list of questions and came back with all the answers late that night which was a nice surprise to keep things going. I couldn’t have asked for more in terms of efficiency and have now arranged a second viewing. Thanks Isabelle!

Helen · 15 August 2026 · Jones Robinson Didcot

Agent replied · 22 August 2026

Thank you for taking the time to post this review, Helen! Isabelle has loved being of help.

5/5

Google

I’ve recently have sold a piece of land with this company and I could not rate them high enough ,Andrew and Lilly kept me informed of any viewings.The sale went through very quickly with a great result Thankyou you were great and I will be recommending you in future.

Richard · 15 August 2026 · Jones Robinson Marlborough

Agent replied · 17 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Great service always helpful at the end of the phone when I needed quick answers. Purchase went through in six weeks. Many thanks

Mary · 15 August 2026 · Jones Robinson Devizes

Agent replied · 17 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

The personal contact from the JR team throughout the sale made a huge difference to us - thank you to everyone!

Maggie · 12 August 2026 · Jones Robinson Marlborough

Agent replied · 13 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Jo is warm, friendly and respectfully tenacious. She understood our needs, understands the market, and knew how to best market our home and supported us throughout the process to completion. Communication was excellent, if she was not available she always replied very quickly. We would absolutely receommend Jo as your estate agent.

Andrew · 11 August 2026 · Jones Robinson Lambourn

Agent replied · 7 August 2026

Thank you for taking the time to post this review, Andrew! Jo has loved being of help.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Jones Robinson

How many reviews does Jones Robinson have?

Jones Robinson has 3,640 reviews across its six offices, rated 4.9 out of 5 overall: 3,635 on Google, 5 on View Agents. Company-wide allAgents reviews for Jones Robinson are counted once, not once per office. This platform total is read from the platform's own page: 945 reviews on allAgents (all Jones Robinson branches), checked 9 October 2026. It is not added to the count above.

Which Jones Robinson office has the most reviews?

Newbury has the most, with 1,892 reviews rated 4.8 out of 5, followed by Didcot with 583.

Where are the Jones Robinson offices?

The six Jones Robinson offices, by town:

  • Devizes: 4/5 The Market Place, Devizes, Wiltshire, SN10 1HT
  • Didcot: The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA
  • Lambourn: Market Place, Lambourn, Berkshire, RG17 8XU
  • Marlborough: 139B High Street, Marlborough, SN8 1HN
  • Newbury: 118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
  • Pewsey: 1 High Street, Pewsey, SN9 5AF
Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.