5/5
GoogleA very professional service provided by a highly personable and knowledgeable representative which gave us confidence and assurance.
Agent replied · 13 April 2026
Thank you so much Peter, we were so pleased to be of assistance!
Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
Jones Robinson estate agents in Newbury, Didcot, Devizes and 3 more
★★★★★
3,725 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,725 reviews on two platforms, rated 4.9 out of 5 overall.
3,720
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buyers2 reviews
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Tenants1 review
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Our offices
Jones Robinson's six offices, most reviewed first. Each has its own page.
- Jones Robinson Newbury118 Bartholomew Street, RG14 5DT1,935 reviews · 1,930 on Google (4.8)69 in the last 90 days
- Jones Robinson DidcotThe Old Post Office, 6 Foxhall Road, OX11 7AA622 reviews · 622 on Google (4.8)60 in the last 90 days
- Jones Robinson Devizes4/5 The Market Place, SN10 1HT551 reviews · 551 on Google (4.8)26 in the last 90 days
- Jones Robinson Marlborough139B High Street, SN8 1HN331 reviews · 331 on Google (5.0)33 in the last 90 days
- Jones Robinson LambournMarket Place, RG17 8XU254 reviews · 254 on Google (5.0)8 in the last 90 days
- Jones Robinson Pewsey1 High Street, SN9 5AF33 reviews · 33 on Google (4.7)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jones Robinson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery professional service. Very proactive in getting viewings. Kept us updated all the way through the process.
Agent replied · 13 April 2026
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleFantastic estate agent. Really attentive, especially Claire Blundell. Highly recommend
Agent replied · 13 April 2026
Thank you so much Alex, we were so pleased to be of assistance!
5/5
GoogleEveryone I dealt with was kind, friendly, responsive, efficient and helpful. They were very patient with me as I pulled out of a sale and bought a different house, maintaining their positive attitude and continuing to support me. As a buyer, I can’t recommend enough!
5/5
GoogleBrilliant service from Toby and the team. Very helpful and would highly recommend to other first time buyers.
Agent replied · 13 April 2026
Thank you for posting this review, Tom! We really appreciate it!
5/5
GoogleMy wife and I have recently moved to Marlborough having purchased a property marketed by Jones Robinson’s Marlborough branch. I have used many estate agents in the past, managing rentals, sales and purchases and I can safely say that the …
Agent replied · 13 April 2026
Thanks Andy for posting this review, Deborah, Amie and the team were glad to have helped.
5/5
GoogleThe team at Jones Robinson, particularly Michael, Amie and Claire were incredibly helpful during the sale of our house. It’s never an easy or stress-free experience and we had our fair share of that (no fault of Jones Robinson), but the …
Agent replied · 13 April 2026
Thanks Gavin for sharing this review!
5/5
GoogleWe had a visit from Andrew Freegard yesterday to assess our house before we potentially put it on the market. We chose Jones Robinson Estate Agents because of the very positive reviews online and we were very satisfied with the visit. …
Agent replied · 13 April 2026
Thanks Neil for sharing this review for Andrew! He was glad to have helped.
5/5
GoogleI recently sold my house with Jones Robinson and couldn’t be happier with the service. My property had been on the market with another local agent for five months with plenty of viewings but no offers, and the marketing didn’t showcase its great location near the town centre and canal. Jones Robinson took a completely different approach. They used drone footage, highlighted the property’s unique selling points, and were honest about the work the house needed. Within a month of switching to them, I received two offers. The whole team, admin, sales negotiators, and everyone involved, were efficient, professional, and excellent at communicating. They were proactive and tenacious right through to completion. It may cost a little more, but the exceptional service and genuinely hassle‑free experience made it 100% worth it. Highly recommend Jones Robinson.
Agent replied · 24 March 2026
Hi Sophie, Thank you so much for posting this lovely review for our Devizes team!
5/5
GoogleAlthough ours was a long process Andrew kept us informed all the way through, he help with communication between us and our buyers and all the solicitors down the chain We would definitely recommend Jones Robinson Estate agents.
Agent replied · 24 March 2026
Thank you Stephen for posting this review!
5/5
GoogleFrom start to finish the whole team were extremely efficient from the first meeting with Izzy for our viewings, she was friendly, knowledgeable, professional and time keeping was excellent. Once we had made an offer, Andrew kept us up to date regularly and went above and beyond to help push our sale through. Will definitely be recommending Jones Robinson to friends and family. Especially the Devizes branch. Thank you
Agent replied · 24 March 2026
Thanks Kate for posting this review for Izzy and Andrew!
5/5
GoogleWe had a premium service; very efficiently marketed, nice brochure , lots of interest from the moment we went on the market and we had a buyer agreed within two months. The subsequent follow through by the support team was extremely efficient and tenacious, flushing through issues in the end to end sales and contractual process, liaising with the buyer’s solicitors etc. and always keeping us informed.
Agent replied · 13 April 2026
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleWe recently arranged for our house to be valued through Jones Robinson Devizes. From booking the appointment through the very helpful Sophia and the clear, considered valuation provided by Mikyle, the process was fast and efficient
Agent replied · 24 March 2026
That's so great to hear - Sophia and Mikyle will really appreciate your feedback and were both so pleased to be of service.
5/5
GoogleVery professional and good communication
Agent replied · 24 March 2026
Thank you for posting this review, Hannah! We really appreciate it!
5/5
GoogleJust wanted to drop a huge thank you to the team at Jones Robinson, especially Andrew who was a saint throughout the whole process. The process of purchasing our property was incredibly smooth, I couldn't recommended them more.
Agent replied · 24 March 2026
Thank you Ella for leaving this review!
5/5
GoogleAndrew handled the whole process very professionally. Our purchase went through smoothly and without a hitch. Michael Dolan
Agent replied · 24 March 2026
Thanks Michael for posting this review for Andrew!
2/5
GoogleAdvised to market my property for £30k less than the market (and 2 other agents) suggested. This represented 13% of my property value so a significant drop in my opinion.
Agent replied · 20 March 2026
Thank you for your feedback. Our pricing advice is based on current market conditions and recent comparable sales, with the aim of securing a successful sale rather than just a high asking price. We appreciate that valuations can differ between agents and respect that the final decision always rests with the seller. We wish you the best with your sale.
5/5
GoogleThanks to the 'Jones Robinson Team' and in particular Lauren for getting my purchase over the line. I will be back to sell in the not too distant future!!!
Agent replied · 16 January 2026
Thank you, Lincoln - we really appreciate you taking the time to post this kind review for Lauren.
5/5
GoogleI just wanted to take a moment to sincerely thank Sophia for the exceptional service she provided during our property search. From the very first contact, Sophia was incredibly warm, friendly, and approachable. She listened carefully to our needs, answered every single question (no matter how small) with patience and clarity, and went out of her way to accommodate our schedule for multiple viewings, even at short notice. Nothing felt rushed or pressured; she genuinely wanted us to feel comfortable and confident throughout the process.It’s clear that Sophia loves what she does and truly cares about helping people find the right home. Her professionalism, attention to detail, and positive energy made what can sometimes be a stressful experience genuinely enjoyable. Thank you again!
Agent replied · 24 March 2026
Thank you so much Matt for posting this review for Sophia !
4/5
GoogleI recently brought my property in Devizes through Jones Robinson, with completion on the 28-10-25. They and myself had to deal with a very difficult seller who didn't seem to understand, or want to understand the process of what they are meant to do to sell a property, but with their help and determination of the staff in the office we managed to finally get it over the line. So a big thank you to all the dedicated team at Jones Robinson I would definitely recommend them. Paul.
Agent replied · 24 March 2026
Thank you so much for leaving this kind review, Paul.
5/5
GoogleExellent service! Very friendly and professional, pleasure to deal with. They kept us updated all the way. Everything was dealt with quickly and efficiently. Highly recommend this whole …
Agent replied · 16 January 2026
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleI met Andrew when he came to our home after a long and futile relationship with another estate agents. It was apparent immediately that Andrew‘s approached to selling houses was completely different. He seemed to understand what was needed …
Agent replied · 16 January 2026
That's so great to hear - Andrew will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleGreat experience. Really friendly team, always willing to entertain questions over the phone or via email. …
Agent replied · 16 January 2026
That's so great to hear - Toby and Amie will really appreciate your feedback and were so pleased to be of service!
5/5
GoogleAll along our journey with Jones Robinson Marlborough , we have had nothing but a truly outstanding experience . Throughout the conveyancing process Deborah kept us fully informed and was so …
Agent replied · 16 January 2026
Thank you for posting this kind review! Andrew, Deborah and Lauren will love reading these kind comments.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jones Robinson
Which Jones Robinson office has the most reviews?
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
Where are the Jones Robinson offices?
The six Jones Robinson offices, by town:
- Devizes: 4/5 The Market Place, Devizes, Wiltshire, SN10 1HT
- Didcot: The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA
- Lambourn: Market Place, Lambourn, Berkshire, RG17 8XU
- Marlborough: 139B High Street, Marlborough, SN8 1HN
- Newbury: 118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
- Pewsey: 1 High Street, Pewsey, SN9 5AF
Has Jones Robinson won any awards?
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
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Send Jones Robinson a message.
