Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotAbsolutely fantastic!! 5*
We used Ibbett Mosely as our estate agents to buy our very first house. Some other estate agents put us off straight away even before viewing the house because they were so cold and extremely unfriendly, but Deborah from Ibbet Mosely had such passion and care and made us fall in love with our house from the start.
Throughout the process, they contacted us frequently, even through the stress of moving, they instantly put us at ease.
The knowledge, customer care and most importantly, communication was fantastic, even answering emails outside of their working hours.
Ibbett Mosely truly strive to be the best and we couldn't recommend this company enough. Absolutely 5*
Katy · 24 October 2021 · Ibbett Mosely Sevenoaks
★★★★★ 5/5
GoogleWe cannot thank the West Malling branch of Ibbett Mosely enough. Deborah and her team have gone out of their way to support us with our house sale and continue to do so with the preparations for our imminent move. Despite selling during the pandemic Ibbett Mosely provided continuous support, answered questions, vetted enquiries and ensured that only serious potential purchasers were recommended to us for viewings. We wouldn’t hesitate to recommend them.
Beth · 12 October 2021 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
Thanks for your kind words Beth. It was a pleasure to work with you on your sale. Wishing you many happy years in your new home.
Deborah
Ibbett Mosely
★★★★★ 5/5
Trustpilot5 star service highly recommended
Can’t recommend Deborah and her team enough. Provided an excellent service selling our house in double quick time for the price we wanted. If you are thinking of selling your house I wouldn’t hesitate in getting in contact with the West Malling office.
Peter · 7 September 2021 · Ibbett Mosely Sevenoaks
★★★★★ 5/5
GoogleThis was out first house sale which was overseen by Deborah, who was incredibly approachable, patient and helpful. Deborah and her team couldn't have done enough for us to ensure a smooth transition in selling our property from start to finish. They were great at keeping us up to date with the whole process and answering any questions, no matter how small.
Couldn't recommend enough. Thank you again!PositiveResponsiveness, Quality, Professionalism, Value
Sam · 27 August 2021 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
Thanks so much for your kind review Sam, it was a pleasure to work with you on your sale. Wishing you much happiness in your new home.
★★★★★ 5/5
GoogleWe used Ibbett Mosely (West Malling) to sell our house in Leybourne. We achieved a quick sale at the full asking price. Deborah and her team couldn’t have been more professional and attentive through the whole transaction. We would highly recommend them to anyone.
James · 12 August 2021 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
Thank you for your kind words James and for trusting us with your sale. It was a pleasure to work with you. We hope you enjoy many happy years in your new home.
★★★★★ 5/5
GoogleFriendly and efficient. The Ibbots Mosley team at West Malling are first class. They made our purchase easy and painless.
Martin · 12 August 2021 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
Thanks Martin, appreciate your kind words. Good luck with the renovations!
★★★★★ 1/5
GoogleVery sad - rude and uncourteous service ! Would not recommend !NegativeQuality
Nice · 18 June 2021 · Ibbett Mosely Westerham
★★★★★ 5/5
GoogleSmall local agency in Westerham that we dealt with but efficiently managed under the current post COVID circumstances and doing their best to cope with the sudden upsurge in local demand.
David · 18 June 2021 · Ibbett Mosely Westerham
Agent replied · 17 June 2024
:)
★★★★★ 5/5
GoogleExcellent service!
Very impressed with Ibbetts and their dealing with our house purchase especially during the Covid situation. We were always kept up to date in the transaction and nothing too much trouble. Would definitely recommend. Giulia did an amazing job as sales progressor thank you once again we love our new house 🙂
Emma · 17 April 2021 · Ibbett Mosely Sevenoaks
Agent replied · 24 August 2024
Thank you for your lovely review, it was our pleasure to work with you. We wish you good luck in your new home.
★★★★★ 5/5
GoogleDeborah and the team have been brilliant from the moment we spoke to them right up until the completion of the house. We were outside of the area and had to sell remotely during the pandemic. They handled everything smoothly and with COVID safety in mind. We cannot thank them enough for their professionalism and warmness.
Elaine · 16 April 2021 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
Thanks Elaine, it was lovely to work with you. Pretty sure you are the most organised vendor we've worked with which made our job a lot easier! All the best.
★★★★★ 5/5
GoogleDeborah and her team were first rate in handling our sale which turned out to much more protracted and difficult than we first thought and steered it through to completion in the end. They kept us informed at every stage and were proactive and professional at all times. We would recommend them very highly.
David · 16 April 2021 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
It was a rollercoaster, for sure. So frustrating when a chain unravels but we had a committed buyer and got there in the end. Finally got to uncross our fingers! Thank you for your patience, it was a pleasure to work with you both.
★★★★★ 5/5
GoogleIbbett Mosely were absolutely fantastic throughout the whole selling process. They kept us up to date with all of our viewings, and managed the whole selling process in an extremely friendly, professional and efficient manner. We just wish all the sellers in our chain had used them! I would highly recommend Deborah and the team.
James · 16 April 2021 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
Thank you James, it was a pleasure to work with you on your sale. Wishing you many happy years in your new home.
★★★★★ 5/5
GoogleWe recently bought a house from Ibbett Mosely and had such a fantastic experience. From my first phone call to Tracy to find out more information about the house to exchanging and completing we couldn’t have asked for a more professional, personable and communicative team. Deborah’s communication was exceptional, she worked so hard to make sure the sale went through at a time that suited both her buyer and us. At times when we thought the chain might wobble Deborah went out of her way to reassure all parties and make sure we were all on the same page, if it wasn’t for Deborah I think we would still be yet to exchange as she really pulled the whole chain together. I would recommend Deborah and her team to anyone who asked, they are just brilliant. We would use them ourselves if we were to ever move (which we won’t as the house they found us is so wonderful!)
Cia · 16 April 2021 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
Thank you so much Cia, oh what a chain that was! It was lovely to get to know you throughout the progression of the sale. Enjoy your new home, it's the perfect spot for your family.
★★★★★ 5/5
TrustpilotHelpful and knowledgeable
I’m searching for a property so I’m speaking to a lot of agents but Ibbetts responded really quickly gave great insight into the property and the area. I’m not a great ‘reviewer’ but was impressed so hence this endorsement. Given my experience as a homebuyer I would most definitely sell through them.
Will · 2 April 2021 · Ibbett Mosely Sevenoaks
Agent replied · 27 July 2025
Thanks for your kind words Will. That is really good to hear. We hope you have managed to find a property now and had a good purchasing experience.
★★★★★ 4/5
GoogleRating only, no written review.
Sue · 26 March 2021 · Ibbett Mosely Otford
★★★★★ 5/5
GoogleRating only, no written review.
Kelly · 26 March 2021 · Ibbett Mosely Otford
★★★★★ 5/5
TrustpilotProfessional, personable, exceptional communication.
We recently bought a house from Ibbett Mosely and had such a fantastic experience. From my first phone call to Tracy to find out more information about the house to exchanging and completing we couldn’t have asked for a more professional, personable and communicative team. Deborah’s communication was exceptional, she worked so hard to make sure the sale went through at a time that suited both her buyer and us. At times when we thought the chain might wobble Deborah went out of her way to reassure all parties and make sure we were all on the same page, if it wasn’t for Deborah I think we would still be yet to exchange as she really pulled the whole chain together. I would recommend Deborah and her team to anyone who asked, they are just brilliant. We would use them ourselves if we were to ever move (which we won’t as the house they found us is so wonderful!)
Cia · 26 March 2021 · Ibbett Mosely Sevenoaks
★★★★★ 5/5
TrustpilotFantastic Service!
We used Ibbett Mosely (West Malling) to sell our house in Leybourne. We achieved a quick sale at the full asking price. Deborah and her team couldn’t have been more professional and attentive through the whole transaction. We would highly recommend them to anyone.
James · 25 March 2021 · Ibbett Mosely Sevenoaks
★★★★★ 5/5
TrustpilotOur sale was in safe hands!
Deborah and the team have been brilliant from the moment we spoke to them right up until the completion of the house. We were outside of the area and had to sell remotely during the pandemic. They handled everything smoothly and with COVID safety in mind. We cannot thank them enough for their professionalism and warmness.
ELAINE · 24 March 2021 · Ibbett Mosely Sevenoaks
★★★★★ 5/5
TrustpilotProfessional and helpful service.
I cannot rate Ibbett Mosley’s West Malling office highly enough. Deborah and Jules were extremely helpful and professional throughout the whole process. They were working under very difficult conditions because of Covid 19 and the March 31st stamp duty deadline. However, they achieved a very good price for my property and offered great service throughout. I will definitely use them for any future property transactions.
Colin · 22 February 2021 · Ibbett Mosely Sevenoaks
★★★★★ 5/5
TrustpilotI couldn’t of asked for a better estate…
I couldn’t of asked for a better estate agents from the minute they did the valuations, they went above and beyond to provide exceptional service. The viewing were extremely well managed and the staff in the offices were so polite, kind and considerate when arranging the details. Deborah did an outstanding job at the time of accepting an offer and handled all negotiations to to a quality that I cannot even describe, it was faultless. She made every effort to find the best buyer and kept me updated every step of our process.
The other factor that i want to say thank you for was the detail and support in navigating me through the legal process, liaising with soliciters and facilities management companies which relieved so much stress during the pandemic. Can’t recommend them enough and absolutely would use them again and again!!!!
Bethany · 22 February 2021 · Ibbett Mosely Sevenoaks
★★★★★ 5/5
Trustpilot5 Stars!
We just want to say thank you to Deborah and the team at Ibbett Mosley in West Malling. We have recently sold our house with them and throughout the process they were professional and efficient.
It has been a difficult time to have viewings recently with the ongoing pandemic, but the processes that were put in place by the team were to keep both ourselves and potential buyers safe. Which made the whole process more comfortable for us.
We cannot recommend them enough. Five stars!
Beth · 22 February 2021 · Ibbett Mosely Sevenoaks
★★★★★ 1/5
GoogleRating only, no written review.
A · 27 August 2020 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
Hi Google User
It has been a while since your review so forgive the delay. Please email us at westmalling@ibbettmosely.co.uk to discuss your unhappy experience with our office. I hope that we can restore your faith in our team.
Best Regards
Ibbett Mosely
★★★★★ 5/5
GoogleWonderful to sell through.
I was worried reading a previous post but my fears have been put aside. I was given polite and excellent service by Alan and Nicola behind the desk and they gave me great advice on my items I wished to sell. I would definitely use them again.
Thomas · 17 April 2020 · Ibbett Mosely Sevenoaks
Agent replied · 17 April 2026
Thank you Thomas
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