Ibbett Mosely reviews in Westerham, Sevenoaks, West Malling and 3 more

★★★★★ 1/5

Google

Avoid at all cost. Incompetent, unprofessional, unable to manage expectations. Sadly if you like a house that they are selling, be very very wary.

Heather · 11 August 2026 · Ibbett Mosely Otford

★★★★★ 5/5

Google

Rating only, no written review.

Steve · 11 June 2026 · Ibbett Mosely Borough Green

★★★★★ 5/5

Google

Rating only, no written review.

Alistair · 9 April 2026 · Ibbett Mosely Westerham

★★★★★ 5/5

Google

Ian and Helen are always very friendly and helpful I would definitely recommend.

Simon · 26 March 2026 · Ibbett Mosely Westerham

★★★★★ 5/5

Google

Ibbett Moseley have been very professional, quick to respond and at same time a real delight to converse with. Nothing too much trouble. I feel they are a genuine company with no hidden agenda. Rosemary

Rosemary · 19 March 2026 · Ibbett Mosely Westerham

★★★★★ 5/5

Google

We recently had the good fortune to purchase a property in Biggin Hill that was being marketed by Ibbot moseley. We were fortunate to be assisted by Tara and Ian , the process threw up a good few challenges on both sides . Through all the information we found Tara to be ahead of the game every step of the way, she made sense of all the info and always had the right options for us to continue moving forward. Both my wife and myself would very much like to thank Tara for every phone call she made which made the process understandable and therefore calm . We would not hesitate to recommend this company if you are selling or buying, truely a first class outfit from top to bottom. Thank you all so much. Adrian x Barbara.

Adrian · 16 January 2026 · Ibbett Mosely Westerham

★★★★★ 5/5

Google

Excellent service. Tara and Helen very approachable and friendly. Was very proactive in getting things sorted. Thank you for all your help.

Jayne · 16 November 2025 · Ibbett Mosely Westerham

★★★★★ 5/5

Google

Ibbett Mosely were excellent to purchase our home through. They have the feeling of a smaller more personable agency and regularly took the time to chase the sellers lawyers and researching issues to help resolve conveyancing queries. Ian was a great help in getting the purchase over the line, even going as far as driving documents back and forth to speed ho the process at the eleventh hour. I wouldn’t hesitate to recommend them. Thank you!

Ollie · 16 October 2025 · Ibbett Mosely Westerham

★★★★★ 5/5

Google

We bought a house through Ibbett Mosely Westerham. Ian was amazing! Very high touch service, he was extremely proactive helping us chase down lawyers which made the process so much less stressful. He was polite and professional and a dream to work with compared with other agents we have worked with. Would definitely use them again, thank you!

S · 16 October 2025 · Ibbett Mosely Westerham

★★★★★ 1/5

Google

The lady was unprofessional and out of touch, gave valuation way below other agents. Got to wonder just who she is working for?

David · 16 October 2025 · Ibbett Mosely Otford

★★★★★ 5/5

Google

Helen, Tara and Team were great. They did all they could to keep us informed and the sale moving along nicely!

Adam · 4 August 2025 · Ibbett Mosely Westerham

★★★★★ 5/5

Google

The West Malling branch have been outstanding in helping us sell our property in Peter’s Village when most houses in the area weren’t selling. From keeping us updated and guiding us through an incredibly difficult legal process to the incredibly friendly staff. I cannot thank you all enough!!

Matt · 16 July 2025 · Ibbett Mosely West Malling

★★★★★ 5/5

Google

Rented a lovely 3 bed house in Sevenoaks with this agency. Kelly has been fantastic throughout the whole process, very responsive, accommodating and super friendly! Lovely agency, would highly recommend!

Vincent · 6 July 2025 · Ibbett Mosely Sevenoaks

★★★★★ 5/5

Google

Everything was carried out perfectly, no problems and no hassles

Andyjflack · 27 June 2025 · Ibbett Mosely Westerham

★★★★★ 5/5

Google

Thank you so much Ian and team. All of your hard work was very much appreciated, all the very best, Debs and Simon.

Debs · 15 May 2025 · Ibbett Mosely Westerham

★★★★★ 1/5

Google

Extremely Disappointed, Unacceptable Communication and Serious GDPR Breach Our experience with this estate agent has been nothing short of frustrating and deeply concerning. While they were responsive and attentive when dealing with the buyer, their level of communication with us, who are equally important in this transaction, has been completely inconsistent and unprofessional. Since 12th March, we have received no updates or responses from the agent, despite sending multiple serious and urgent emails. This lack of communication has left us completely in the dark about where we stand. As a result, we are now incurring financial losses of over £6,000 per month since February, with no clear direction or accountability from the agent. To make matters worse, we were shocked to learn that the agent shared our financial advisor’s contact details with the seller without our consent, and even more disturbingly, disclosed sensitive financial information, including our mortgage lender’s name and the amount of the mortgage. This information was only known to the agent and our financial advisor, making this a clear and serious breach of GDPR. The seller has since directly contacted our mortgage broker, something that should never have been possible under professional and ethical conduct. Despite all of this, the agent has failed to respond, even after being sent an urgent email over two weeks ago, explicitly highlighting the financial impact and the need for immediate action. We are now in the process of escalating this matter to relevant governing bodies and higher authorities to report the unacceptable level of service, gross mishandling of personal data, and ongoing financial harm caused by their negligence. This has not only been unprofessional, it has been deeply damaging, and we strongly advise others to proceed with extreme caution.

Tejinder · 4 May 2025 · Ibbett Mosely Borough Green

★★★★★ 5/5

Google

Ibbett Moseley in Sevenoaks provided us with an excellent service from the initial review of our requirements to the final completion of the contract. In a difficult market they achieved a good price. Their outstanding features are local knowledge, friendliness and patience. Always available providing up to date detail of the process. I would recommend them highly.

Oliver · 17 April 2025 · Ibbett Mosely Sevenoaks

★★★★★ 5/5

Google

Charlie Bateman is a wonderful help, she is quick to respond & explains things in a way for us to understand as first time renters! We aren't all the way through the process yet but Charlie has been so attentive and understanding and has been chasing everything that needs to be chased Thank you, we have full confidence in having Ibbett Mosely as a property manager! :)

Sophie · 17 April 2025 · Ibbett Mosely Sevenoaks

★★★★★ 5/5

Google

Harry took on the sale of a local property for my family which had been proving difficult to sell elsewhere following an unexpected bereavement. He inspired a lot of confidence in us, found a new buyer quite quickly and then gave patient, professional and practical support to all concerned over the period that followed before the solicitors were finally happy and we were able to complete. We've been extremely impressed with the company service as a whole, and very grateful to Harry.

Jayne · 17 April 2025 · Ibbett Mosely Sevenoaks

★★★★★ 5/5

Google

The property we purchased was on the market with Ibbett Mosely, Westerham. One of their agents, Tara, definitely went the extra mile to ensure that the needs of both ourselves and the person from whom we were buying were met. If challenges …

K · 16 April 2025 · Ibbett Mosely Westerham

★★★★★ 5/5

Google

The Ibbett’s Team were great with Marketing and Selling my Property. It went under offer quickly which shows the Team have a good understanding about what their Clients are looking for. …

Julia · 16 April 2025 · Ibbett Mosely Westerham

★★★★★ 1/5

Google

AVOID!!! Please avoid using this company, I had nothing but issues with them when trying to rent a unit. …

Alice · 16 April 2025 · Ibbett Mosely Westerham

★★★★★ 5/5

Google

My husband and I purchased our new home through Ibbett Mosely and it has been an extremely positive experience. Ian was a great help from booking our first viewing to completing. He was quick to answer all questions and chased parties when required. We wouldn’t have been able to move so quickly without his help.

Kaylah · 16 April 2025 · Ibbett Mosely Westerham

★★★★★ 5/5

Google

Excellent friendly advice, coupled with great knowledge of local conditions, would highly recommend,

Paul · 6 April 2025 · Ibbett Mosely Westerham