Trusted Agent profile · Suffolk
Verified
★★★★★
2,125 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,125 reviews on three platforms, rated 4.8 out of 5 overall.
2,034
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJeantte was brilliant! So professional and very experienced. Jeanette loves her job and this is clear. Nothing too much trouble and went above and beyond. Sam was very helpful as well, ensuring I was kept in the loop throughout the move.
Thank you Rebecca, i will pass this onto Janette :)
5/5
GoogleOutstanding Customer Service at Howard’s - Great Yarmouth I was thoroughly impressed with the exceptional level of customer service provided by the team at Howard’s in Great Yarmouth. From the staff assisting over the phone to the representative who guided me around the property, every interaction was marked by professionalism, friendliness, and genuine care. They were not only reliable and respectful but also made me feel valued beyond just being a customer. Truly an outstanding experience.
5/5
GoogleJust wanted to share how helpful Mia has been on my journey to find a property to rent. Being a first time renter Mia's support and guidance was so valuable with helping me to fill out application forms. She kept me informed of properties that suited my requirements via calls and emails. Mia was always so positive in her communications and this exceptional skill made a stressful process manageable. Brilliant customer service, THANK YOU MIA. Would definitely use this company again if I need to.
5/5
GoogleWe’ve been very impressed with the service we received from David Simmonds at Howards, Gorleston.
Thank you for a lovely review - Many thanks
5/5
GoogleI found Cara very professional in the way that she handled the sale of the Whitehouse. I was always kept upto date on all viewings that had taken place and all future viewings. Cara had a 100% commitment for the sale of the Whitehouse and I considered her work ethic to be 1st class. Howards have a top class agent on the books.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Partner.
5/5
GoogleMy partner and I had the pleasure of arranging two viewings with Cara and throughout the whole process she has been fantastic. Incredibly knowledgable, kind, and willing to advise us through every step of the way. We are so glad Cara was able to help us get our offer accepted on our first house. Could not have asked for a better person or a better level of service!
5/5
TrustpilotThis is a fantastic company when…
This is a fantastic company when looking for rented accommodation. The whole team is super helpful. Mia especially was so helpful, calling me whenever a house became available, and emailing properties. Would definitely use this company again, should I need to.
5/5
GoogleDan has been very professional providing good market insights and keeping regular calls to update me with new listings. Certainly would recommend his services
Hi Masha, thank you so much for your lovely review, this means a lot. Many Thanks, Dan Residential Sales Consultant
5/5
GoogleDavid was very pleasant to talk to while my property search, thank you for you help
Thank you was pleasure and look forward to helping you find the right property
5/5
GoogleJulius has been amazing very helpful and accommodating very happy he showed me round the property today
5/5
GoogleAmy is helpful with any of/all of my questions
5/5
GoogleAll staff are really helpful and quick with response to lettings, keep you up to date at all times
5/5
TrustpilotHaving a minor issue with rental…
Having a minor issue with rental documentation Lara responded quickly in a professional manner resolving the problem, as a landlord of 14 years the service is first class.
5/5
GoogleGreat team at howards very helpful and always there to offer advice . Thankyou to David for helping me sell my property was always very friendly, approachable and professional 😀 …
Thank you for such a lovely review and we look forward to helping through the whole process :)
5/5
GoogleDavid Simmons already provided good local knowledge and assistance on the early stages of a property purchase. Prompt to respond and a friendly manner.
Thank you for such a lovely review of our Libby, Regards Howards Gorleston
5/5
GoogleDavid has been very helpful, would highly recommend. Pleasure to work with.
Thank you for this lovely review :)
5/5
TrustpilotI was speaking to a lovely lady called…
I was speaking to a lovely lady called ayesha who was so helpful and very professional regarding my housing needs I just want to say this firm is so good and everybody I spoke to were very nice. I would recommend this firm to all my friends especially ayesha thank you so much
5/5
GoogleExcellent service. Martin came to see us for a valuation. He was so friendly and helpful
1/5
TrustpilotPoor customer service
Poor customer service. Left 3 messages ,been trying to speak to the Gorleston office for 3 hours!. I would not trust them to sell for me or manage a rental.
5/5
GoogleI had great experience renting a property from Howards letting agent. Amy kemp was very helpful from start to end she provided us with proper information and detail and responded us when in need.Very satisfied by the service I got and would definitely recommend howards if someone is looking for rental properties
5/5
GoogleLily was very professional, friendly and helpful when showing us around properties.
5/5
GoogleWe were met by David Simmonds of the agent , it was a very pleasant experience Thank you , totally recommended to use the agent , friendly and efficient
5/5
TrustpilotWe would like to thank Julius who…
We would like to thank Julius who showed us around two property’s today, he was prompt and very friendly and gave us all the information we needed. We requested another viewing which was arranged the same afternoon. Very professional
5/5
GoogleMaddy Bott, very professional and helpful, highly recommended.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards: Howards Estate Agents, Lowestoft won Platinum; Howards Estate Agents, Great Yarmouth won Platinum; Howards Estate Agents, Beccles won Gold; Howards Estate Agents, Long Stratton won Gold; Howards Estate Agents, Great Yarmouth won Gold.
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