Trusted Agent profile Β· Great Yarmouth

Howards Great Yarmouth reviews

β˜…β˜…β˜…β˜…β˜… Excellent

600 reviews across 1 platform

116 Regent Road, Great Yarmouth, NR30 2AB

Howards's office in Great Yarmouth, at 116 Regent Road, is rated 4.8 out of 5 across 600 reviews on 1 platform, including 600 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

600

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Howards, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.

4/5

Google

Excellent experience with Howards from start to finish. The renting process can be quite daunting, but the team ensured everything was handled efficiently and with great care. Particular thanks to Amy Kemp, whose guidance throughout the entire process was invaluable. She was knowledgeable, approachable, and always on hand to help, making what is typically a stressful process feel completely manageable. Highly recommend Howards to anyone looking for a letting agent who is professional, thorough, and genuinely supportive. Thank you Howards Thanks Amy 😊

Huzaifa Β· 15 April 2026

Agent replied Β· 16 April 2026

Hello, thank you for the lovely review! Glad I could help you with your new property. Hope everything goes well! Kind regards Amy Kemp - Lettings Negotiator

5/5

Google

Hi just leaving a review of our experience of applying for..and subsequently obtaining a rental property through Howards Great Yarmouth. Right from the start, Bruce was extremely helpful and friendly in organizing a viewing.....and Amy Kemp who then continued with our application process, was exceptionally friendly and helpful yet still so professional in dealing with all aspects of the process, keeping us informed the whole way through.....we'd also like to mention the invaluable help assistance and advice given by Charli from the same office. Many many thanks to the team and who definitely recommend to anyone looking to rent in the future.......THANKS GUYS & HAPPY NEW YEAR..... Gary & Steven

Gary Β· 16 January 2026

Agent replied Β· 16 April 2026

Hi Gary, thank you for the lovely review! We are all glad that we were happy to assist you both with your new property and wish you all the best for the future! Kind regards Amy Kemp - Lettings Negotiator

5/5

Google

Charli and Amy at Howard’s helped myself and my Nan with the process of moving in to our new home, their customer service was excellent and I cannot recommend Howard’s enough just from the quality and care we received from Charli and Amy alone. We had the pleasure of being shown around the new property by Bruce who was also outstandingly kind. Everyone at Howard’s did an excellent job and we cannot thank the team enough. - Travis and Susan.

TC Β· 16 November 2025

Agent replied Β· 12 November 2025

Hello both, thank you so much for your review! That is very kind and we was all happy to help you with your next home! Kind regards Charli Hammersley - Lettings Negotiator

5/5

Google

I have had a fantastic experience renting through Howards Great Yarmouth. From the very beginning, Bruce, the Branch Letting Manager, was invaluable and patient throughout my search for a new flat. He really listened to what I was looking for and took the time to guide me through each option without any pressure, which made the whole search feel much less stressful. Once I found the right place, Amy and Charli were brilliant throughout the application and move-in process. They answered all of my questions and queries quickly and clearly, kept me updated at every stage, and made everything feel straightforward to understand. What could have been a complicated and stressful experience turned out to be smooth and well-organised. Overall, I am really happy with the service I received from Howards Great Yarmouth and would highly recommend them to anyone looking to rent in the area.

Dhananjay Β· 16 November 2025

Agent replied Β· 16 April 2026

Hi Jay, thank you for the lovely review! Glad to hear you was happy with the process and the whole team was helpful for you. Kind regards Charli Hammersley - Lettings Negotiator

5/5

Google

We would like to leave a review for the lovely Amy and Bruce following the very smooth experience of letteing a property through Howards. Bruce was friendly and so helpful but hats off to Amy for dealing with all our many queries, she is a diamond and worth her weight in Gold. Well Done Amy! And many thanks Bruce. The Anstee's

Michelle Β· 16 March 2026

Agent replied Β· 16 April 2026

Hi Michelle, thank you for your kind review. It was a pleasure helping you with your new home! Hope you settle in nicely! Kind regards Amy Kemp - Lettings Negotiator

5/5

Google

Martin came to my property at 7 Seafield Road North on Friday 29th August .. l found him to be a very pleasent man very easy to talk to he was able to explained lots of queeries that l had in terms l could understand .. he made me feel nothing was too much trouble and if l needed any more assistance l could contact him at anytime through the office .. this is a very far quality and should l decied to sell or buy l will certainly be dealing with Martin at Howards .. Martin is a credit to the company thankyou for all your assistance

Jo Β· 2 September 2025

Agent replied Β· 9 September 2025

Hi Jo, Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Martin looks forward to meeting you again. Kind regards, Everyone at Howards Great Yarmouth,

5/5

Google

I applied for a few house from different companies in the past but Amy was fast at responding always kept us updated. Other companies have been much slower and we had to chase them where as Amy was always in touch and friendly.

David Β· 26 March 2026

Agent replied Β· 16 April 2026

Hi David, thank you for your kind review. Always happy to help! Kind regards Amy Kemp - Lettings Negotiator

5/5

Google

The letting agent Amy is amazing, the property we are moving into, we only had at least three weeks to move in and she made everything go smoothly so we could get everything sorted before the moving day. Thank you again for everything.

Beatriz Β· 26 March 2026

Agent replied Β· 16 April 2026

Hello Beatriz, thank you for the lovely review. It was a pleasure to help you find your new home! Kind regards Amy Kemp - Lettings Negotiator

5/5

Google

Evie did an excellent job when we moved house. We really feel that we couldn’t have done it without her. She met with us daily in the two weeks before our move and kept us up to date with progress regarding our sale. All the staff were helpful and Evie went the extra mile.

Paula Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Everyone at Howards (Sales)

5/5

Google

Howards were really great to deal with, the team led by Sam were friendly and helpful at all times, especially with the difficult situation I was in. They all acted efficiently and professionally despite some outside interference. I would recommend them to anyone looking to sell their house. Many thanks Howards

Steven Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth

5/5

Google

Sam Keyes was absolutely amazing. Genuinely could never have got everything sorted without her. I feel like she went above and beyond to make sure everything went smoothly and done all the legwork for me which was amazing. Genuinely can’t thank her enough and the team she works with

Kaeti Β· 16 December 2025

Agent replied Β· 10 January 2025

Hello Kaeti! Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Howards

1/5

Google

I telephoned Howards this morning regarding the licensing fee. I received an absolutely awful service. The service has recently gone dramatically down they took our money from our account without authorisation be it verbal or via email and then we are told it will take 7 to 10 working days to refund it. We are seriously consider considering swapping agents for the management service but we are told it will cost us six weeks rent to do so they are extremely unhelpful. Don’t bother using their service. They took Β£450 as an admin fill to fill in the licensing form.

Winnie Β· 9 April 2026

Agent replied Β· 16 April 2026

Thank you for sharing your account of the experience. As referenced in my correspondence within an hour of your complaint, we have a recorded phone call in which you requested that we complete the licensing on your behalf. I understand this recording has now been shared with you for clarity. We have not charged any fees outside of our agreed terms of business, which were signed and accepted. I’m sorry that you feel this was done without your consent; however, we acted in accordance with your instructions. That said, I can confirm that if this process has not yet been completed or submitted on your behalf, we will of course arrange for the fee to be refunded. If you have any further questions or would like additional clarification, please feel free to contact me directly as the department manager. Kind regards, Lara Zawadzki Property Management Manager

5/5

Google

Martin was very helpful. He gave me all the information needed to make my selling journey easy for me. He was polite and friendly, and very knowledgeable. I have other agents to see and my decision will only be based on yours and their rates. Other to that I would have no hesitation. In using your company.

Julie Β· 26 August 2025

Agent replied Β· 9 September 2025

Hi Julie, Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth

5/5

Google

Amy was absolutely amazing, made sure everything went through smoothly, helped in any way she possible could, and made the move quick and easy, she has been really helpful with making sure everything was all sorted in time for my move in date πŸ’™ …

Gavin Β· 16 December 2025

Agent replied Β· 16 April 2026

Hi Gavin, thank you for the lovely review! It was a pleasure helping you with your new home! Kind regards Amy Kemp - Lettings Negotiator

5/5

Google

Daniel is been absolutely brilliant, he helped me trough every step (buying a property) and he answered all my questions with incredible professionalism , very very polite guy, nothing to say, absolutely happy with service.

Action Β· 16 February 2026

Agent replied Β· 16 April 2026

Hi, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Many Thanks, Everyone at the Howards team

5/5

Google

Howards have been amazing especially Amy and Bruice from the Yarmouth branch who have been working closley with me and my partner. They have helped us so much with trying to find somewhere, with viewings and especially with the things we needed to do before we move into our new home. So thank you guys so much we couldn't have done it without you. I did start to think we wouldn't find anywhere but you guys helps us not give up. Also anyone else that's helped us we thank you too for your wonderful help.

Sandy Β· 24 September 2024

Agent replied Β· 15 June 2024

Many thanks for your 5* review, we're glad you were happy, please let us know who helped and supported you with a new rental home? Thanks again. Kind Regards - Howards Lettings

5/5

Google

Great company to use for finding the perfect family home when it's needed . Maddy was very helpful by helping us find another property after being let down on the final hurdle however she came up with the perfect family home even went above and beyond to help with a viewing out of office hours . Calm and professional conduct all the way through and also out a smile on our faces it's a job well done . Thanks Maddy you made it happen .

Graeme Β· 24 September 2024

Agent replied Β· 24 October 2024

Hello Graeme! Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)

5/5

Google

Sam Keyes is very great at her job very professional great help from her and the Howard's team when my dad brought his house and very sympathetic when my dad passed away and helped with sale of his house

Nicky Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth

5/5

Google

Amy Kemp has been a fantastic help with my move, from helping to arrange the viewing and keeping me updated during the application process, chasing for the referencing to be completed etc. Couldn't have asked for more! Many thanks! Edit 09/11/2024: Through no fault of Amy, the aftercare is terrible, I'm not getting my mail, got no bins, and no water pressure in my shower and I've been ignored now for a month.

Keanu Β· 11 November 2024

Agent replied Β· 24 August 2024

Hello Keanu, many thanks for your lovely review! it's been a pleasure to help and i hope you enjoy your new home. Kind Regards Amy Kemp Senior Lettings Negotiator

5/5

Google

We dealt with Julius and Maddy. Both were are great help. Julius went above and beyond to find the ideal home and Maddy dealt with the purchase, quickly and efficiently. Would definitely recommend. Thank you both for all your help.

Susan Β· 22 October 2025

Agent replied Β· 12 November 2025

Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth

5/5

Google

Maddy Bott has been overall excellent, very friendly, approachable and great at selling my property. She was a great communicator throughout the whole process. And was always punctual on viewings, and valuation of of other properties.

Edward Β· 16 November 2025

Agent replied Β· 16 April 2026

My pleasure as always Ed, if you ever need our services again give us a call! Kind regards Maddy

5/5

Google

The sale of my property with various estate agents has been a experience to say the least. Once I transferred to Howards I was hooked up with Maddy who has held my hand and led me through the minefield of selling with extreme professionalism and alway with a smile to lift the day. I highly recommend Howards and Maddy is a shining example of the service they provide.

Chris Β· 18 October 2024

Agent replied Β· 24 October 2024

Hi Chris, thank you for your lovely review! Always a pleasure to help!! Kind Regards - Maddy Bott Senior Sales Consultant

5/5

Google

We found Howards estate agents at Great Yarmouth extremely helpful and friendly throughout the process of our move. We wasn't selling with them we was buying from them. They help guide us through the experience when we needed it as it was our 1st move in 32 years! They were very understanding, nothing was too much trouble. They all made an effort to help and make the sale go as smooth as possible especially Amy Lugo who got the sale pushed through and dates secured. Going above and beyond. So a big thank you to you all and of course a big shout out to Amy. And now we are in our lovely new home thanks to you.

Hazel Β· 17 March 2024

Agent replied Β· 15 June 2024

Hi Hazel, glad to see that Amy in Lowestoft has been such a great help!! It can be a very stressful time so always happy to see the service being provided made your time go smoothly! Kind regards - Charli Hammersley Lettings Negotiator

5/5

Google

Dan and the team are absolutely fantastic, the communication has always been fantastic. And would not hesitate to use them again . Thank you for working so hard to support our house move .

Lorna Β· 16 November 2025

Agent replied Β· 16 April 2026

Hi Lorna, Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth

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Read Howards's Google reviews

Questions about Howards Great Yarmouth

How many reviews does Howards Great Yarmouth have?

Howards's Great Yarmouth office has 600 reviews across 1 platform: 600 on Google.

What is Howards Great Yarmouth's rating?

Howards Great Yarmouth is rated 4.8 out of 5 across all 600 reviews, and 4.8 out of 5 on Google from 600 reviews.

Has Howards won any awards?

Yes. In The Trusted Agent 2026 awards: Howards, Great Yarmouth won Platinum.

Where is Howards's Great Yarmouth office?

Howards Great Yarmouth, 116 Regent Road, Great Yarmouth, NR30 2AB.

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