Trusted Agent profile · Great Yarmouth

Howards Great Yarmouth reviews

★★★★★ Excellent

600 reviews across 1 platform

116 Regent Road, Great Yarmouth, NR30 2AB

Howards's office in Great Yarmouth, at 116 Regent Road, is rated 4.8 out of 5 across 600 reviews on 1 platform, including 600 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

600

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Howards, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.

1/5

Google

Sam contacted me to leave a review of howards....lol never dealt with them... they gave me a quote for my house and never bothered to contact me again to see if they could sell my house. When i went into their estate agents in gt yarmouth i was ignored by staff sitting at their desks... i felt most uncomfortable and would NOT recommend them.. poor customer care/service.

Betty · 16 December 2025

Agent replied · 16 April 2026

Dear Betty, Thank you for taking the time to share your experience. We sincerely apologise if this was the customer service you received when visiting our Great Yarmouth office. This is not the high standard of service we strive to provide. We are addressing this internally immediately to ensure all customers feel welcomed and valued. We take your feedback very seriously and are committed to improving. We would genuinely appreciate the opportunity to discuss this further so we can resolve your concerns and change your opinion of us. Please contact our Branch Manager directly.

5/5

Google

Just wanted to say a massive Thank you to Amy and the team at Howard’s Great Yarmouth Amy was friendly but professional and kept me informed throughout the whole process Amy made the process of renting stress free Would definitely recommend Howard’s to anyone When I went into Howard’s to get my keys, the team were all very welcoming and it was just a nice environment

Amelia · 16 April 2024

Agent replied · 15 June 2024

Hi Amelia! Thank you for your kind review! So happy to see Amy was such a great help and hope the time in your new home has been great for you! Kind regards - Charli Hammersley Lettings Negotiator

5/5

Google

Dan from Howard’s provided exceptional service showing us around properties. It’s like stepping back in time to the good old days, he not only looks the part, he is extremely courteous, has a wealth of knowledge, knew the property and could answer all our questions. He really is an amazing ambassador for the company and I would not hesitate to recommend him and the gay. A true gem! Well done.

Amanda · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth

5/5

Google

A good experience, helpful and kind. Maddy Botts was very efficient

Alison · 16 February 2026

Agent replied · 16 April 2026

Hi, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Many Thanks, Everyone at the Howards

5/5

Google

Thank you to Sam Keyes for the first stage of listing my property every thing went so smoothly

Karen · 16 December 2025

Agent replied · 16 April 2026

Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth

5/5

Google

Great team helped by let my first solo flat. Very easy to communicate with and work through the process of letting. Amy was a friendly and helpful member of the team who oversaw the viewing and the handover process well while explaining everything to me. My flat is also going to managed by Howards during the tenancy and I'm feeling very relaxed that if any issues arise they'll be easy to work with to work through.

Thomas · 21 July 2023

Agent replied · 15 June 2024

Many thanks for your 5* review, we are so pleased that Amy was able help and support you with a new rental home. Thanks again. Kind Regards - Howards Lettings

5/5

Google

I have been looking for investment properties around East Anglia. Molly at Howards in Great Yarmouth has been absolutely exemplary and is the only person who has made a consistent effort to find me suitable properties. Constantly calling and emailing with anything she feels would suit. I have never met such a fired up and enthusiastic agent. Honestly if you are looking to buy or sell a property then you know this is the attitude you need.

Stuart · 16 June 2023

Agent replied · 15 June 2024

Dear Stuart, Thank you so much for your kind review. Have a lovely day. Carina - Howards Estate Agents, Great Yarmouth

5/5

Google

while going through the process of renting a property for the first time i dealt with Amy Kemp who was brilliant from start to finish. Due to some of my circumstances there were a few hurdles to get over to make it work but she did it with great efficiency and communication throughout. Thank you Amy.

Tommy · 22 August 2024

Agent replied · 28 August 2024

Hi Tommy, thank you so much for your lovely review and for working so closely with us. We wish you all the best! Kind Regards Amy Kemp Senior Lettings Negotiator

5/5

Google

Maddy was super helpful assisting me with choices of houses and explaining the whole process clearly💗 would recommend!!! …

Inta · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth

5/5

Google

Couldn’t be more happier with the Service we received from amy very happy she found us a place with in a week definitely recommend going to Howard letting agents and speaking to one of the amazing team members to fine your for ever home ( thank you again Amy me and my partner are more then happy and overwhelmed with the help we received from you) x

Adina · 7 November 2025

Agent replied · 12 November 2025

Hi Adina, thank you very much for the lovely review! It was a pleasure to help you find your new home. Kind regards Amy Kemp - Lettings Negotiator

5/5

Google

We had a pleasure to buy our new home with Howards Estate Lettings Agents Great Yarmouth. All of their staff are friendly and professional thought the person who stand out and made our experience exceptional was Dan. He was always on time, had a great knowledge about all the properties we looked at, answered all the questions and came back with all ours queries as promised.

Anna · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth

5/5

Google

Daniel Wright was incredibly helpful, professional yet friendly and very reassuring in my contact with him. It’s refreshing to meet someone in the field that is passionate about what they do without being aggressive and I have really appreciated all of the support given. 100% the most impressive agent I have met and I would highly reccomend! 😊

Karen · 25 June 2024

Agent replied · 24 August 2024

Dear Karen, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)

5/5

Google

We appreciate the time Daniel Hill-Dowsett spent with us today, giving us a valuation on our home. He took time to explain the process and made us feel at ease. We were very happy with the service that he provided us today and would definitely be in touch should we choose to progress to market.

Jamie · 16 February 2026

Agent replied · 16 April 2026

Hi, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Many Thanks, Everyone at the Howards

5/5

Google

Just spoke to Kate concerning a problem I needed some advice on. What can I say except Kate was so helpful, polite, and seemed very knowledgeable about my problem. This was not a problem with your company, so Kate could have refused to help but didn't. She explained everything clearly and didn't confuse me. Thank you so much for all your help. Kate deserves a pat on the back from whoever is in charge.

Sharon · 16 June 2023

Agent replied · 15 June 2024

Thank you for your lovely review Sharon, glad we were able to help! King Regards, Howards Property Management

5/5

Google

I recently worked with Amy Kemp for my apartment move, and I couldn't be happier with the experience. One of the standout aspects of our collaboration was how she answered all my questions. No matter how big or small, she took the time to … More

Nemelove · 13 December 2024

Agent replied · 29 December 2024

Hello Nemelove! Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Howards

5/5

Google

Dan was really helpful, had a lovely attitude and gave a great overall experience. Would 100% recommend Howards and especially Dan. 10/10

Basset · 26 August 2025

Agent replied · 9 September 2025

Hi Basset, Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth

5/5

Google

I thought finding a house in here would be a massive challenge for me, as I am a stranger to the UK. But fortunately I selected Howards and spoke to the Amy Kemp who is a very very supportive and friendly in all process. Thank you so much Amy, you did it smoothly and I will recommend Howards to my colleagues, who will arrive here near future. Thank you again.

Amugoda · 16 June 2023

Agent replied · 15 June 2024

Many thanks for your 5* review, we are so pleased that Amy was able help and support you with a new rental home. Thanks again. Kind Regards - Howards Lettings

5/5

Google

I emailed today about my electric not working and Chloe Snell replied quickly and was extremely helpful and fast acting in resolving my issue Highly recommend Howard’s and staff Having had an inspection from Rachel and brought a couple of issues to her attention she was great with sorting out all the issues and very informative as to when the work would be carried out 5 ⭐️ To the whole team and thank you Rachel Downes for all your helpPositiveResponsiveness, Professionalism, Value

Dawn · 16 June 2022

Agent replied · 15 June 2024

Dear Dawn, thank you for your 5* review, Chloe really appreciates you taking the time to complete this. Regards Jacquie Skipper - Property Manangement

5/5

Google

From our very first phone call of enquiry Carina Pelikan made us feel as though we was the most important part of her day. No question was to much trouble for her, if she didn't know the answer straight away, she found it and got back to us. She found professionals to carry out checks that arose and solved problems no-one else could. I would highly recommend Howards Great Yarmouth to friends and family, mainly due to the professionalism of Carina and the amazing customer service she provided.

Lynn · 16 June 2022

Agent replied · 15 June 2024

Thank you so much Lynn for your lovely words. I wish you all the best in the future. Thanks Carina - Howards Estate Agents

5/5

Google

I really must give one of your staff a huge mention. Carina Pelikan of your Great Yarmouth branch I believe. Carina has restored my faith in not only human nature but in the 'professional'. Our sale and purchase has taken about 10 months and has been a 'roller coaster' of misfortune, rogue buyers, and vendors who have rented without telling their buyer and similar complications. It's been a minefield beyond belief. Carina has bee exceptional!! She has gone way beyond that expected of anyone in her profession. Tenacity and professionalism are but two of the adjectives I would not hesitate to use in describing the service she has afforded us over this traumatic period. The sale and purchase of houses, as you know is a stressful experience. Carina had gone a long, long way to relieving some, if not most of that stress by simply doing her job. If you were looking for someone to promote. Look no further. Carina is a credit to your company and her profession.

Vince · 16 June 2022

Agent replied · 15 June 2024

Thank you so much Vince for your lovely review. I am so happy for you guys. All the best in the future. Carina - Howards Estate Agents Great Yarmouth.

5/5

Google

Highly recommended. I have just purchased a house via Howards Great Yarmouth. Daniel Denney, Hayley.Burton-Pye, Carina and the team have all been absolutely brilliant from moment I started viewing properties to having a offer accepted through to completion. This wasn't a straightforward purchase as there were a few very frustrating obstacles due to other matters not related to them. They did everything they could to help. This team were super helpful no matter who answered the phone they all knew what was happening and gave frequent updates with phone calls and emails. Always professional and always extremely helpful. I would definitely purchase or sell via them again. Thank you all very much for facilitating the purchase of our dream home.PositiveResponsiveness, Quality, Professionalism, Value

Tee · 16 June 2022

Agent replied · 15 June 2024

Thank you very much for review! It was a pleasure doing business with you. If we can help again in the future, please do not hesitate to contact us! Kind regards, Dan- Howards Sales Team, Great Yarmouth

5/5

Google

After calling the estate agents Charlie was the best agent I have spoken to in the past 2 years . Very helpful and informative with an air of expertise about him . Made myself and husband feel very comfortable and look forward to hopefully finding a home with his help . Sean Harvey

Sean · 25 June 2024

Agent replied · 24 August 2024

Dear Sean Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)

5/5

Google

Julius was quick and efficient sorting out my request

Ann · 16 December 2025

Agent replied · 16 April 2026

Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth

5/5

Google

I have used Howards in respect of my move to Yarmouth. In particular I have dealt with Amy Kemp who I have to say has been excellent throughout the process. Good communication and always quick to respond, answered my queries and was helpful, friendly and professional throughout. Would certainly recommend Amy at Howards.

Sal · 13 June 2024

Agent replied · 15 June 2024

Hi Sal, thank you so much for your kind review! Been a pleasure working with you and getting you into your new home! Kind regards - Amy Kemp Lettings Negotiator

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Read Howards's Google reviews

Questions about Howards Great Yarmouth

Has Howards won any awards?

Yes. In The Trusted Agent 2026 awards: Howards, Great Yarmouth won Platinum.

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