Trusted Agent profile

Homewise estate agents in Worthing, Durham and Birmingham

4.4

★★★★★ Great

597 reviews across 4 offices and 2 platforms

Homewise has four offices, in Worthing (two offices), Durham and Birmingham. Together they have 597 reviews on two platforms, rated 4.4 out of 5 overall.

Google logo

4.1 / 5

197

Reviews on Google

All 4 offices

Trustpilot logo

400

Reviews on Trustpilot

All 4 offices

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Our offices

Homewise's four offices, most reviewed first. Each has its own page.

Latest reviews from every Homewise office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Thank you for your support Sarah Graham

I am in the process of buying a house and I couldn't have done without the help of Sarah Graham! She has been always extremely helpful and supportive throughout the process. Sarah always understood my busy schedule and made everything smooth and stress-free as a first-time buyer. She quickly recommended me all of the services needed for the buying process and I will always be thankful for her help. Thank you!

Customer · 9 February 2026 · Homewise Durham

Agent replied · 2 June 2026

Thank you for taking the time to give this feedback to Sarah it is much appreciated. We are so pleased Sarah was able to assist you throughout the buying process. We look forward to be of assistance to you in the future.

5/5

Trustpilot

Homewise advisor Kiera has Been so…

Homewise advisor Kiera has Been so helpful. Talking through the process of a homewise plan. Kiera has given me piece of mind and I know by my experience so far a homewise plan is right for me. I'm only just starting on my homewise journey.

Mrs · 3 February 2026 · Homewise Worthing (1 Liverpool Gardens)

5/5

Trustpilot

Sale of 21 minster court

From the moment I stepped through the door I was made very welcome by Sarah Graham, she immediately got me a chair so we could sit and discuss my plans and get the information she required , the rest of the team have been very helpful on the phone if sarah hasn't been available for me to speak to at the time ,I appreciate all their help .

John · 3 February 2026 · Homewise Durham

Agent replied · 2 June 2026

Many thanks for your kind words. We are so pleased Sarah was able to assist you we will pass on this feedback to her and if we can assist you in the future please don't hesitate to ask.

5/5

Trustpilot

The staff at the Chester le street…

The staff at the Chester le street branch have been amazing. Special shout out to Adrian, Vicky and Chloe who have all been a massive help to us. We would recommend them to anyone wanting fantastic help. Thank you all .

Lorraine · 1 February 2026 · Homewise Durham

Agent replied · 2 June 2026

Many thanks for this review, we will pass your thanks onto the team and look forward to assisting you in the future.

5/5

Trustpilot

Fast and helpful, great result

I bought this house through JWW four years ago and had no hesitation to use them again. The viewing by the estate agent took place with photos taken on the same day. The house was on the market within seven days, five viewings booked and made, three offers and a sale agreed in under two weeks start to finish. Very helpful and efficient. Thank you to Jonathan and Nikki

Grant · 28 January 2026 · Homewise Durham

Agent replied · 2 June 2026

Many thanks for taking the time to write to us. We will pass your thanks onto Jonathan and Nikki. We look forward to assisting you in the future.

5/5

Trustpilot

Received comprehensive information

Received comprehensive information, questions answered fully, demonstrating good knowledge of detail and process.

Roseanna · 21 January 2026 · Homewise Worthing (1 Liverpool Gardens)

5/5

Trustpilot

Really professional staff

Really professional staff, who went out of there way with as much information as possible, sold mine within a week

Mark · 21 January 2026 · Homewise Durham

Agent replied · 2 June 2026

Thank you so much for taking the time to respond to our team. You're feedback is important to us.

5/5

Trustpilot

I didn't really know or understand how…

I didn't really know or understand how this company works until I spoke to Gemma who explained, in general, how it more or less does work. Too good to be true, it's a con, we're my first thoughts. After speaking with Gemma I am very interested to know more. Can't wait to speak to a accountant manager next week.

William · 21 January 2026 · Homewise Worthing (1 Liverpool Gardens)

5/5

Trustpilot

Excellent communication throughout…

Choosing JW Wood to sell my house was the best decision ever. Working alongside professional people has ensured a smooth and sress free process. Would definitely recommend to others. Thank you to a great team.

Alison · 21 January 2026 · Homewise Durham

Agent replied · 2 June 2026

Many thanks for this review it is of great value to JW Wood and its team. Hope we can help you in the future.

4/5

Trustpilot

Homewise and Rhonda Wilkins was very…

Homewise and Rhonda Wilkins was very good, always cheerful and her explanations were very clear and easy to understand. Rhonda provides great service. I would highly recommend Homewise for help buying a property

Diane · 20 January 2026 · Homewise Worthing (1 Liverpool Gardens)

5/5

Trustpilot

Good sign.

A quick enquiry turned to a short and concise beneficial education. Thanks to Gemma's brilliance. I am now looking forward to hopefully progress with Homewise.

Ayo · 16 January 2026 · Homewise Worthing (1 Liverpool Gardens)

5/5

Google

The people at Homewise put my mind at rest and answered all my questions -often had a friend with me whilst we both asked things ,we didn't quite understand -Highly reccomend this trustworthy company .Especial thanks to Charlotte -and Rhonda -professional but kind and caring -its meant so much to me .

Jo · 16 January 2026 · Homewise Worthing (1 Liverpool Gardens)

5/5

Trustpilot

A very professional and efficient…

A very professional and efficient service from beginning to completion. Nicky Hall was so helpful and kept me informed throughout the purchase process. Any questions were answered promptly and communication was first class. Highly recommended.

Scott · 14 January 2026 · Homewise Durham

Agent replied · 2 June 2026

Thank you for your kind words! We're delighted Nicky provided excellent service and clear communication throughout. Your recommendation means so much to us.

5/5

Google

Absolutely brilliant lovely people and great service my dealings with Simi went very smoothly and her brilliance was amazing The lady knows her role in her duties ,

James · 11 January 2026 · Homewise Worthing (1 Liverpool Gardens)

5/5

Trustpilot

Great landlord experience

Ashley · 9 January 2026 · Homewise Durham

Agent replied · 24 December 2024

Thanks for taking the time to write this review

5/5

Trustpilot

Simi was extremely warm and friendly…

Simi was extremely warm and friendly and also very efficient, professional and clear.Her patience and kindness through quite a difficult process was much appreciated…

Derryn · 23 December 2025 · Homewise Birmingham

5/5

Trustpilot

Clear and straightforward

Clear, courteous and easy to deal with, and almost always the same person. Considerable paperwork to attend to, but all of it necessary. No information overload, no pressure.

Jane · 23 December 2025 · Homewise Birmingham

5/5

Trustpilot

Swift and Easy Process

Nicky Hall did a wonderful job with helping me with my purchase. Kept me up to date, was prompt when sending things through via email and answered any questions I had. Any timing issues were down to the vendor taking time to reply and not JWW at fault.

Kayleigh · 20 December 2025 · Homewise Durham

Agent replied · 24 December 2025

Thank you for your kind words about Nicky's service and understanding that any delays (however frustrating) were beyond our control - we're thrilled to have assisted you.

5/5

Trustpilot

HOMEWISE is amazing

This company are amazing! Their customer service, helpfulness and knowledge of their product is second to none. The lady (Charlotte) I have dealt with is efficient, kind, professional and extremely helpful on all counts. In all, a fantastic experience and I would HIGHLY RECOMMEND Homewise to anyone wishing to purchase who may need extra funding and does not have family members to bequeath to.

Gillian · 19 December 2025 · Homewise Birmingham

5/5

Trustpilot

Charlotte was very helpful and…

Charlotte was very helpful and explained the options to us very clearly. So that we were able to make an informed decision

Mrs · 19 December 2025 · Homewise Birmingham

5/5

Trustpilot

Charllote Laker attended to me

Charllote Laker attended to me. She was very polite and helpful. She made me feel relaxed while explaining the process.

GBEMISOLA · 17 December 2025 · Homewise Birmingham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Homewise

Which Homewise office has the most reviews?

Worthing (1 Liverpool Gardens) has the most, with 382 reviews rated 4.3 out of 5, followed by Durham with 204.

Where are the Homewise offices?

The four Homewise offices, by town:

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