Trusted Agent profile
★★★★★
597 reviews across 4 offices and 2 platforms
Homewise has four offices, in Worthing (two offices), Durham and Birmingham. Together they have 597 reviews on two platforms, rated 4.4 out of 5 overall.
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Homewise's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotReported our bathroom sink not draining…
Reported our bathroom sink not draining water, the same day Nicole rang us to see if we were available for a plumber to attend our property. The man fixed it that day. Brilliant customer service.
Glad we were able to help support you and many thanks for the feedback.
5/5
TrustpilotAdviser knew what she was talking…
Adviser knew what she was talking about. Nice, polite and answered my questions and pointed me in the right direction for further advice.
5/5
TrustpilotClear information from Rhonda
Rating only, no written review.
5/5
GoogleIncredibly helpful, kind and understanding people, who clearly know the property market inside out. And into the bargain, they deal with the estate agents, which takes quite a bit of stress and frustration out of the whole thing! Highly recommended.
4/5
TrustpilotFeedback
Was great to have someone who is willing to answer questions and supply answers but also bring consistency
5/5
TrustpilotExcellent help and advice
Although I have not used their services, I was very impressed with the quality of help and assistance that was provided to me.
5/5
TrustpilotPrompt
Prompt, professional, efficient and unobtrusive service. Andrew Oates (Andy) processed the transaction with exceptional assistance and support.
Many thanks for taking the time to give Andrew feedback we look forward to being of assistance in the future.
5/5
TrustpilotOue Advisor Becki Pearce was…
Oue Advisor Becki Pearce was professional, friendly, polite and very helpful.
5/5
TrustpilotVery informative support
Although I have not yet bought a property through Homewise, what I have done is to seek information about the process. Becci has been excellent - patiently answering many questions over lengthy phonecalls. It has made things really clear and if I find a property that fits the bill, I do think Homewise could be a really good option for me.
5/5
TrustpilotHome wise
Gemma was very easy to talk to and was not pushy about making a deal or sale. She was knowledgeable and easy on the ear.
4/5
GoogleKier has been very helpful over the last 4 weeks and today great service friendly and consistent!
5/5
GoogleRating only, no written review.
5/5
GoogleWeds 25th Feb 2026: I spoke to Charlotte one of the employees who was very helpful and patient in explaining the scheme. I felt reassured about the scheme following her phone call.
5/5
TrustpilotSeeking a new property
Kiera was quick to access our situation and has come up with a great deal of information on how Homewise could help us to achieve our objective ,we look forward to further contact.
4/5
TrustpilotThe agent was extremely helpful and…
The agent was extremely helpful and answered all my questions, then sent me all the information that I had requested very quickly to allow me time to look at all my options
5/5
TrustpilotClear and easy to understand
Everything was clearly explained with no jargon and in easy to understand language. A calculator calculates the best price for a property you have seen and what you would pay with Homewise stepping in. It really is that simple
5/5
TrustpilotBeyond Expectations and Completely Professional
From the initial contact it was clear that J W Woods are an estate agency that leaves nothing to chance . The representative ,Julie Prendergast could not have been more helpful and went beyond expectations in ensuring that the transaction started smoothly . We were also allocated a sales facilitator to help all parties keep in contact at what can be a stressful time . A1 . Thank you .
Many thanks for your kind words, we look forward to of how we can be of assistance to you in the future.
5/5
TrustpilotInteraction with employee Charlotte Laker / Weds 25th Feb 2026:
Weds 25th Feb 2026:
5/5
TrustpilotVery helpful and patient and explain…
Very helpful and patient and explain everything that you need to know.I spoke to a lady called Gemma who was very informative with what you needed to know.
5/5
TrustpilotTrustworthy and great communication
The most impressive thing about JWWood sales team is their communication. They told us everything that is happening. Julie in particular is the person who stayed with us through the whole process from market to sale. She was warm, friendly, gave good advice and kept us up to date with all developments at all times. Very responsive and a pleasure to work with. Thank you.
Thankyou for your kind words. We are so pleased that we could help, we will pass on your feedback to Julie. We look forward to any assistance we can offer you in the future.
5/5
TrustpilotSarah Graham has been amazing…
Sarah Graham has been amazing throughout both the sale of our house and the purchase of our new property. She kept us updated at all times and was always on hand to answer any questions. Even though the process was slower than usual, she remained professional, supportive, and proactive from start to finish. We couldn’t have asked for a better estate agent, highly recommend!
Many thanks for your feedback. We will ensure Sarah receives it and we look forward to being of assistance to you in the future.
5/5
GoogleA quick enquiry turned to a short and concise beneficial education. Thanks to Gemma's brilliance. I am now looking forward to hopefully progress with Homewise.
5/5
TrustpilotThis wonderful Company especially …
This wonderful Company especially Rhonda have seen me though every step of the way in purchasing my propery ,They are like having a extended Family
5/5
TrustpilotEverything was very clearly explained…
Everything was very clearly explained and what was discussed was emailed through promptly, so that we could read through. Keira is extremely friendly and helpful and made us feel that we could ask anything and that no question was a silly question. We are very impressed with homewise and will hopefully be able to proceed and relocate back to Kent.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Worthing (1 Liverpool Gardens) has the most, with 382 reviews rated 4.3 out of 5, followed by Durham with 204.
The four Homewise offices, by town:
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