5/5
GoogleRating only, no written review.
Trusted Agent profile · West Sussex
Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more
★★★★★
1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
Business-wide
Our offices
Henry Adams's 10 offices, most reviewed first. Each has its own page.
- Henry Adams Bognor Regis (25 High Street)25 High Street, PO21 1RS481 reviews · 285 on Google (4.7)8 in the last 90 days
- Henry Adams Horsham (50 Carfax)50 Carfax, RH12 1BP393 reviews · 198 on Google (4.6)21 in the last 90 days
- Henry Adams Horsham50 Carfax, RH12 1BP383 reviews · 193 on Google (4.6)13 in the last 90 days
- Henry Adams StorringtonMulberry House The Square, RH20 4DJ359 reviews · 165 on Google (4.8)9 in the last 90 days
- Henry Adams Haywards Heath1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, RH16 4LX336 reviews · 135 on Google (4.9)13 in the last 90 days
- Henry Adams HaslemereGeorgian Court, High Street, GU27 2LA331 reviews · 134 on Google (4.9)5 in the last 90 days
- Henry Adams Petersfield24 Lavant Street, GU32 3EW313 reviews · 119 on Google (4.3)7 in the last 90 days
- Henry Adams Middleton-On-Sea128 Middleton Road, Middleton-on-Sea, PO22 6DB, PO22 6DB247 reviews · 57 on Google (4.9)5 in the last 90 days
- Henry Adams Emsworth15 North Street, Emsworth, PO10 7BY, PO10 7BY235 reviews · 41 on Google (4.2)10 in the last 90 days
- Henry Adams Billingshurst35 High Street, RH14 9PP208 reviews · 19 on Google (4.9)5 in the last 90 days
Latest reviews from every Henry Adams office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
Googledont trust them
1/5
GoogleAndrew Algar in Commercial won't go out his way to help just sends generic replies to requests.
Agent replied · 15 March 2024
We are sorry to hear that you feel that the service level was not as expected on this occasion. We understand that Andrew has made direct contact with you regarding this matter and we hope the issue can be resolved.
5/5
GoogleConsistent professional working relationship with the Henry Adams Horsham Lettings team. Thank you!
5/5
GoogleThe team were so helpful, prompt and always available to ask questions. Would highly recommend
5/5
GoogleTeam very helpful I recomend Big Thank you for lady Jade Hill for make everything so fast and helpful she was amazing in everything very professional
5/5
GoogleSam and Nick were very responsive and helpful throughout the whole purchase process.
Agent replied · 15 March 2024
Thank you for reviewing us.
5/5
GoogleGreat team, really went the extra mile to get our purchase over the line in the tight time frame we had.
Agent replied · 15 March 2024
Thank you so much Toby, we really appreciate your review.
5/5
GoogleVery professional without losing the personal touch. The team were excellent in responding to emails and dealt with any problems efficiently , would highly recommend
5/5
GoogleClare, Emma and the team have been amazing, thank you very much for all the input, guidance and bringing about a successful outcome!!
Agent replied · 15 March 2024
Thank you Andrew.
1/5
Googleone of henry adams staff try to screw us over with the deposit just because when we were moving and didnt have time to let them show the house to the new tenants
Agent replied · 15 March 2024
Good afternoon, thank you for your comments and we are sorry to hear that you are disappointed with the outcome of your deposit return. I admit we are a little confused about your query and the points raised, but naturally we do not wish to cause distress to you, and I would like to reassure you that we acted on the landlord’s behalf as an Introduction agent whilst of course acting in accordance with your requests. I would be more than happy to answer your queries in more detail, so by all means please do give our office a call on 01403 282500 should you wish to discuss further. Kind regards, Henry Adams Lettings.
1/5
GoogleAwful business, avoid at all costs. they treat tenants like 2nd class citizens and there are more estate agents in Horsham than pubs. Go Elsewhere
5/5
GoogleGreat agents, friendly & welcoming, professional and keep you informed every step of the way. Special thanks to Ali and Emma for selling my property.
Agent replied · 15 March 2024
Thanks Charlie, we work really hard to make sure selling or buying with us is as easy as possible. Congratulations on the sale.
5/5
GoogleJade was very professional and in short time she founded an House for as, giving the best customer service and support that we need it.
5/5
GoogleEmma was great throughout the process. Quick and efficient in her process and dealt with all questions I had in a professional way.
Agent replied · 15 March 2024
Thank you so much for your review.
5/5
GoogleHenry Adams provide an extremely professional & friendly service. The team at Horsham are always helpful. Would highly recommend.
5/5
GoogleHannah and the team where very friendly , helpful and professional . i would have no hesitation in recommending them , i have used other letting agents in the past who come nowhere near them for customer service .
1/5
GoogleNot a recommendation for those renting houses in Horsham as therefore they will con you out of the money at the end of your tenancy and also they will conveniently act fast for plumbing issues but any other issue i.e mould near window seals broken garage door operating machines etc. they will not act upon that their service is rubbish and useless anyone renting a house with an agency Henry Adams is NOT a recommendation as therefore they may be racist lazy any pictures taken to report the problem will get deleted or shredded and thrown away and they will do anything until they win the point across services are slow financially greedy and cruel they are also evil so anyone renting a house with Henry Adams is asking for a death wish (PUBLIC NOTICE IT IS A CRIMINAL OFFENCE TO REPORT USERS THAT ARE TRYING THEIR HARDEST TO PREVENT OTHER PEOPLE FROM FALLING INTO THE TRAPS OF HENRY ADAMS AS THEREFORE WHAT IS WRITTEN DOWN EXPLAINS THE TRUTH ABOUT THIS BUSINESS AND HOW ITS BEING ASSESSED).
5/5
GoogleWe moved into a rented property managed by Henry Adams recently. The service was very friendly and they went the extra mile to move things quickly for us. Would definitely recommend. Alex
5/5
GoogleThis company provided a very professional introduction & found our tenant extremely quickly. Their team come across very friendly & I already like how quick they respond to any outstanding.
5/5
GoogleHenry Adams were extremely processional when dealing with our application to rent. The whole process were done in a record time and we were kept up to date during the whole process.
5/5
GoogleWe can't thank Sophie enough for the endeavour she has put in on our behalf. A delightful and professional manner and approach. you are lucky to have her.
5/5
GoogleIt's been a pleasure working with everyone in the lettings team at henry adams. Always very efficient, friendly and reliable. We all look forward to working with you in 2020. From everyone at blue gas and heating
5/5
GoogleEmma was great and helped us get a lot of questions answered about the house we were buying. Quick and efficient in her responses and dealt with all questions I had in a professional way.
Agent replied · 15 March 2024
Thank you for reviewing us, we really appreciate it.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Henry Adams is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.
EA Masters by year, 2019 to 2025
2025 1 award EA Masters 2025 winners
- WinnerEA Masters 2025: Best Estate Agent Guide Awards, Lettings, Medium (6 to 20 branches)
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Berks, Hamps, Isle of Wight Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Berks, Hamps, Isle of Wight Sales and Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Henry Adams
Which Henry Adams office has the most reviews?
Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
Where are the Henry Adams offices?
The 10 Henry Adams offices, by town:
- Billingshurst: 35 High Street, Billingshurst, RH14 9PP
- Bognor Regis (25 High Street): 25 High Street, Bognor Regis, PO21 1RS
- Haslemere: Georgian Court, High Street, Haslemere, GU27 2LA
- Havant: 15 North Street, Emsworth, PO10 7BY, Havant, PO10 7BY
- Haywards Heath: 1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, RH16 4LX
- Horsham: 50 Carfax, Horsham, West Sussex, RH12 1BP
- Horsham (50 Carfax): 50 Carfax, Horsham, RH12 1BP
- Middleton-On-Sea: 128 Middleton Road, Middleton-on-Sea, PO22 6DB, Bognor Regis, PO22 6DB
- Petersfield: 24 Lavant Street, Petersfield, GU32 3EW
- Storrington: Mulberry House The Square, Storrington, RH20 4DJ
Has Henry Adams won any awards?
Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.
