Trusted Agent profile · West Sussex
★★★★★
1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
Business-wide
Henry Adams's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI cannot praise the entire team at the Horsham branch highly enough. They dealt with everything for us, at a very distressing time. They worked so hard to find the right buyer and the right price. Best experience I have had in dealing with estate agents. Thank you Henry Adams.
Thank you so much Sheila, very glad we could help.
5/5
GoogleI would Like to thank everyone at Henry Adams, especially Ali for all their help in finding me a nice house. Being a single person trying to find a property nothing was any trouble, which was not the case in some agents. Being at the end of the phone was a great help nothing was a problem for them. Great agency great people.
Our pleasure Sue and thank you for your kind review.
5/5
GoogleWe dealt with Sarah, Sophie and Jade throughout the process of finding the property and relocating from the NE Scotland. They were understanding, helpful and always prompt with any correspondence and questions that we had. Sarah went above and beyond with her advice when we collected the keys. But a huge thank you to all the team. Would highly recommend.
5/5
GoogleHenry Adams in Horsham are a fantastic estate agent who sold our beautiful house. The professional service provided by their sales staff was worthy of 5* Both Alison and Emma are brilliant and very professional and I fully recommend them both to sell your property
Thank you so much for your review!
5/5
GoogleFrom my very first phone call to Jade at Henry Adams until signing on the dotted lines, Jade and the Team could not have been more helpful. We had sold our house and were in a hurry to find new accommodation. Jade said it could be done in three weeks and amazingly it was! Very happy in our new home.
5/5
GoogleOverall my experience with Henry Adams has been very pleasant. Jade and Sophie have both particularly been very helpful and efficient. Being new to the UK, trying to arrange a first rental can be very daunting. Jade and Sophie have made this process alot easier! I would absolutely recommend Henry Adams.
5/5
GoogleI would highly recommend Henry Adams Horsham to anyone buying or selling a property. Not only were they able to sell our property and provide thorough regular feedback they were able to match us to a house that was perfect for our growing family and ensure it all went through smoothly. Many thanks to Ali and the team x
Thank you Amelia, we love matching people to their ideal home and really appreciate your review.
5/5
GoogleHenry Adams have been brilliant from advising me what to buy as a rental property to finding tenants and managing the relationship between us all. They also look after my two properties well and keep me informed as and when if any work is needed and are happy to proactively manage this on my behalf. I find them easy to deal with, friendly and very professional.
5/5
GoogleEmma Crouch from Henry Adams, Horsham helped us purchase our first home and we had a excellent experience. Professional, helpful, informative and great at keeping things ticking along made the process so much smoother. We received the keys only 9 weeks after our first viewing... AMAZING! Thanks Emma and all the team at Henry Adams
Thank you Rikki and congratulations on your new home! We hope you have a lovely first Christmas there.
5/5
GoogleWe fell in love with a new house being marketed by Henry Adams so to keep things simple, we also decided to use them to sell our own house. This turned out to be an inspired decision as using the same agent for both transactions was so much smoother. It didn't go through without the usual issues of buying and selling, but I always felt that Henry Adams were there for us. In one word I would describe them as 'Professional' and wouldn't hesitate in recommending them.
Congratulations on your new home David and thank you so much for your review, we really appreciate it.
5/5
GoogleHenry Adams were very good and provided an excellent service for our house sale. It was a challenging property to sell with some complicated exchange dates to achieve. We can't thank Ali enough for the pro-active support she gave us and for ensuring all went very smoothly.
Thank you Graham, we really appreciate your kind words.
5/5
GoogleI dealt with Mark and Toby buying a property in Petworth. They were extremely efficient and their communication was great. Thank you for all your help!
Thank you for your review!
5/5
GoogleToby and the team were so helpful and took care of everything for the sale of my Mothers house. This was a very sad time to see the family home go but Toby and his team took all the pressure off, therefore taking away the stress and the pain! Thank you
So glad we could be of help Christina, thank you for your review.
5/5
GoogleFrom first entering their office in Haslemere to the successful completion of our house sale, Toby and his team have been simply amazing. With Toby's knowledge of the area, his skills in identifying 'genuine' potential buyers, his negotiation skills and his professionalism, certainly made the whole process much easier. We were always kept in the loop throughout the process and Toby's advice and guidance ensured that we achieved a realistic outcome. If you have a property to sell, I would confidently recommend Toby and his team.
Thank you so much for taking the time to write this, we really appreciate it.
5/5
GoogleI cannot thank Toby and his team at Henry Adams in Haslemere enough, from the time of our initial meeting; Toby was utterly professional, supportive and considerate to our needs. From start to finish the process of selling my property was made far less stressful by the entire team; who provided guidence and support through the whole process. I cannot thank them all enough; i would have no hesitation in recommending them in the future. Thank you to them all!!!
Thank you so much for your lovely review, we really appreciate it!
5/5
GoogleToby has been absolutely amazing whilst helping us to sell our property. It has been a bit of a tricky journey but his professionalism has been consistently outstanding and I would thoroughly encourage everyone I know to sell their property with him. He is very easy to talk to and he has ALWAYS dealt with any queries very quickly. He has made the whole experience of selling our property much easier and I am so thrilled we used Henry Adams.
This is fantastic to read, thank you so much for reviewing us.
1/5
TrustpilotTerrible service during lockdown...
Absolutely no after-sale services. Unhelpful. Terrible experience. I'll void to make any deal with your agency.
1/5
TrustpilotAppalling!
If I could give Henry Adams Lettings Chichester less than one star I would. As tenants paying an inflated monthly rent for a small, tired property in Chichester, which we rented for nine months, we could not have experienced worse customer service. There were countless problems with the property which were either not addressed at all, or addressed incredibly slowly and incompetently by the staff at Henry Adams Lettings Chichester. As a result, we suffered nine months of discomfort, inconvenience and stress. During our tenancy there was a high turnover of staff and a clear lack of leadership at Henry Adams Lettings Chichester. Needless to say, we would certainly not recommend them!
5/5
GoogleA very professional team, very knowledgeable and was kept well informed with updates throughout the entire sale process. Made selling the house a stress free, a big thank you to all the team.
5/5
GoogleJo Standing made the process of selling the flat so much easier. Nothing was too much trouble for her and we really felt she became a friend as she helped us negotiate the completion. Thank you so much Jo!
We'll make sure Jo reads this, thank you for your review!
5/5
GoogleJo Standing provided outstanding service in our search for a property in the Billingshurst area. We would have absolutely no hesitation in recommending her and the Henry Adams Billingshurst team.
5/5
GoogleWe have recently been dealing with an agent from Henry Adams ( Jade Hill ) right from our initial viewing of the property which was conducted by her and through to our application for tenancy of the property. Jade has been so incredibly helpful, informative in the kindest way and has a great deal of patience ! We found her service to be impeccable and highly efficient and she showed a great deal of empathy with her friendly disposition; all has gone smoothly thanks to her professional expertise and organisation. We definitely owe her a huge vote of thanks for her superb service and we are deeply appreciative to have had such an excellent experience delivered with such genuine care and proficiency. Peter and Lindy Sherliker.
Thank you Peter and Lindy, we really appreciate you taking the time to write such a lovely review, we will make sure Jade reads it.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for reviewing us.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Henry Adams is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.
EA Masters by year, 2019 to 20252025 1 award EA Masters 2025 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Tell us what you need and up to 3 trusted local agents will be in touch.
Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
The 10 Henry Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.
