Trusted Agent profile · West Sussex
★★★★★
1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
Business-wide
Henry Adams's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleA very professional service. Melissa was always on hand with a quick response to any questions that I had. I would thoroughly recommend using them for any property needs you may have.
Thank you so much for your review Ross.
5/5
GoogleVery positive experience at Henry Adams - Haywards Heath. Paul was very professional and thorough and made what could have been a stressful time of purchasing a home, run smoothly. Communication was easy and efficient as we were updated of the developments of our property regularly.
Thank you for your kind review Alicia, it is much appreciated.
5/5
GoogleWe had a very positive experience with Henry Adams and wouldn't hesitate to recommend them. Paul, Linda and the team were all very professional in their approach right from the outset. Lovely to find an agent who is very proactive in their marketing and all aspects throughout. The prompt feedback was always very much appreciated. We found Paul's experience helpful in guiding us through challenging aspects during the exchange period.
Thank you so much for this lovely review Brian, we really appreciate it.
5/5
GoogleGood service and friendly staff.
5/5
GoogleWe recently purchased a house via Henry Adams Horsham. They made what can be a stressful process as smooth as it could be. Ali Martin was extremely helpful and personable, always happy to answer our questions and helping to usher the chain along. Highly recommended.
5/5
GoogleHenry Adams got a buyer very quickly. We had a long chain and Ali helped chase things particularly when things got stressful. She has a good relationship with the other agents. I have now used Henry Adams twice and would use again. Thank you Ali, Nick and Will who kept me sane.
5/5
GoogleWe bought a house through Henry Adams and was lucky enough to have the pleasure of Gemma overseeing the process. All the staff from speaking to Henry Adams on the phone lovely and polite throughout. Gemma has a lovely way about her. Not only is she professional but a very kind person who always had the time to speak to me on the phone over the silly questions I may have had. Anyone that decided to go with Henry Adams will be in great hands and anyone who may have the opportunity to have gemma as your estate agent will be lucky. All round great experience with a lovely bunch of people and because of gemma we are now in our dream home. Five stars for gemma and Henry Adams and words can’t express our thanks
5/5
GoogleWe are extremely satisfied - Very professional and friendly service. Thank you for helping us with the purchase of our first home!
5/5
GoogleWe recently bought a property through Henry Adams with Sarah Pearce dealing with the sale. Sarah was professional throughout the process, always very responsive, informative & helpful. Sarah was a great person to have when dealing with such a big life change. We would highly recommend Sarah to anyone.
4/5
GoogleOutstanding service. Nick and his team were courteous and professional throughout the sale of my home. Thank you to Ali Maria and Emma who helped me through what is known to be a stressful process with sensitivity and understanding.
5/5
GoogleHenry Adams have been great to work with throughout the sale of my house in Horsham. Special thanks goes to Ali for all her help and support over the last few months.
5/5
GoogleRecently purchased a flat with Henry Adams. Ali Martin was dealing with the sale and was excellent throughout. She kept me updated, was quick with responses and always happy to answer any queries. Would definitely recommend.
5/5
GoogleHenry Adams performed very well during our purchase . Alison Martin was very helpful and supportive and negotiated through the sale in an excellent professional manner. Alison is very personable and knowledgeable about the property market in Horsham and offered sound advice. She is friendly and caring. I would recommend the estate agency wholeheartedly as they were ethical and efficient in their conduct . Thank you ! Julia and David 🙏🌟
5/5
GoogleIf I had to move again I would definitely choose Henry Adams to sell my house . Totally committed estate agents. Will Papworth was amazing !
5/5
GoogleAfter a frustrating experience with a different agent on a failed purchase with whom we felt lied to and ignored, Ali at Henry Adams was a breath of fresh air. She went out of her way to get us in for a viewing of a house she thought would suit us and she was right. It was perfect and throughout the purchase process she was contactable, communicated clearly and always made it feel we were aware of what was happening. We have now completed on our new home. Thank you Ali and everyone at Henry Adams!
4/5
GoogleWe were really happy for the service we received. Very helpful agents. Would definitely recommend their services
Thank you Valerie.
5/5
GoogleThe whole process from start to finish was extremely painless and straightforward. All the contacts I had interaction with were extremely helpful and knowledgeable about the property etc. I would have no hesitation in recommending them to anyone.
Thank you Mary, much appreciated.
5/5
GoogleI just wanted to thank Alex and the team for helping make my Dad's move so easy. From initial viewing to move in date, the whole process was extremely efficient and Alex was very helpful and friendly - A pleasure to deal with Henry Adams!
Thank you Alison, so glad we could help, we really appreciate your review.
5/5
GoogleThe Storrington team were so helpful and professional throughout our first ever renting experience. Alex specifically gave it a real personal touch during the whole process.
Thank you for your review Natalie, it is much appreciated.
5/5
GoogleHenry Adams were incredibly supportive during the entire house hunting process, which removed a lot of the stress. Viewings were quick and easy to arrange, and the agents were very well informed about the properties.
Your kind review is much appreciated William, thank you.
5/5
GoogleI wanted to extend my heartfelt gratitude for your exceptional assistance throughout our house renting journey. Thanks to your dedication and hard work, we found the perfect home that exceeds all our expectations. We are very grateful for their kindness and professionalism and highly recommend your services to anyone in need of a reliable and professional agent. Thank you so much Alex and the team🙏
Thank you so much Manju for your kind review!
5/5
GoogleAfter being given our notice by our previous landlords, the team looking after us at Henry Adams have been brilliant! They made a stressful situation calm, simple and speedy. Special thanks to Alex, who has been an excellent representative of Henry Adams, professional, informative and always happy to help. Thank you all for your help!
Thank you so much Fiona! We really appreciate your kind words.
5/5
GoogleAfter renting through Henry Adams for the last year I can honestly say that I have never dealt with a more professional, efficient and reliable team. Alex from the day we met him was so friendly and helpful. The customer service through out our stay from Alex, James & Steph was nothing but exceptional! I highly recommend Henry Adams Storrington :)
Thank you so much for your kind review Kim!
5/5
GoogleThoroughly professional and excellent service. The team are so friendly, personable and constantly communicated with us throughout the process of them finding us new tenants. This is the second time we have used Henry Adams and will continue to do so. Thank you team.
Thank you so much for your kind review Julie.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Henry Adams is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.
EA Masters by year, 2019 to 20252025 1 award EA Masters 2025 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
The 10 Henry Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.
