Trusted Agent profile

Haybrook reviews

4.9

★★★★★ Excellent

574 reviews across 3 offices and 2 platforms

www.haybrook.com

Haybrook has 574 reviews across three offices (Crystal Peaks, Gleadless and Rotherham) and two platforms, rated 4.9 out of 5 overall. Haybrook has the most, 572. Checked 9 October 2026.

Google logo

4.9 / 5

572

Reviews on Google

All 3 offices

View Agents logo

3.0 / 5

2

Reviews on View Agents

All 3 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Haybrook's three offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Haybrook. Each award is assessed separately from the review sites.

Latest reviews from every Haybrook office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I just want to say a massive thank you to the Haybrook team at the crystal peaks branch! I recently bought a property with Hayley and I honestly could not thank her enough! Purchasing a home was virtually stress free, she kept me informed every step of the way I couldn’t have don’t it without her!!

Amber · 23 October 2019 · Haybrook

Agent replied

Amber Carrigan, your wonderful feedback and rating mean a lot to us.

5/5

Google

Haybrook Crystal Peaks sponsored our school Summer Fayre again this year and as always have been absolutely amazing. They printed all our posters and banners and gave up their free time to come along on the day to hold a 'guess how many balloons are in the car' competition. All in all we raised £1710 profit for school so we'd like to say a huge thank you to Sam and Hayley and all the staff for your continued support. With thanks from Friends of Immaculate Conception x

Nichola · 23 October 2019 · Haybrook

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Really happy with the way the team helped me with the sale of my late mother’s house. They were all very professional from start to finish on what at times was a sale that had a few problems. I was kept informed every step of the way from when the house first went on the market, the number of viewings booked in and any offers made. Once the sale had been agreed, Vanessa kept me fully updated as to how things were progressing with the solicitors. Well done and a massive thanks to everyone, in particular Vanessa, Sam and Dan.

Sue · 23 October 2019 · Haybrook

Agent replied

Dear Sue Cartwright, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards Haybrook Crystal Peaks

5/5

Google

After a difficult and emotional time of my life I was glad to have chosen such a friendly company. They made everything to do with selling my property a breeze. Their regular updates kept me informed at all times. Highly recommended!

JaVa · 23 October 2019 · Haybrook

Agent replied

Dear Java Steve, Thank you for leaving such great and detailed feedback about your experience with Haybrook Crystal Peaks estate agents. We hope to see you soon!

4/5

Google

Hayley was quick to respond to my phonecall and emails. She let me know that she was awaiting information from the vendor rather than leaving me waiting without information as many other estate agents have done in the past. She was approachable on arrival to the property on visit, and ensured that my questions were answered to the best of her knowledge.

Hannah · 24 September 2019 · Haybrook

Agent replied

Hannah Sharpe, thank you for your kind words and this wonderful review!

5/5

Google

Dealing with us was Sam Reeney at haybrooks Crystal Peaks , nothing was to much trouble . Everything went smoothly and to plan. Thanks mr&mrs Rivington.

Christopher · 30 July 2019 · Haybrook

Agent replied

Christopher Rivington, thanks for your praise and kind comments about our team.

5/5

Google

Great service staff very helpful sold house stc in 4days and got us new house stc in a week THANK YOU TO EVERYBODY FOR ALL YOUR HELP. especially Rachel and Daniel A big thank you for your patience with us

George · 30 July 2019 · Haybrook

Agent replied · 29 July 2023

Hi George Davis, thank you so much for your positive comments about Haybrook Crystal Peaks!

5/5

Google

Would just like to say a massive thank you to Hayley at Haybrook, she was constantly in contact keeping me updated with new properties to the market, she recommended me to speak to Stacey the mortgage adviser who was really helpful. I would highly recommend them as a company nothing was too much trouble.

Alex · 26 March 2019 · Haybrook

Agent replied

Dear Alex Roe, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

Excellent service from all the Team, efficient and professional throughout. Thank you Nicola Siddall for arranging the remortgage

Contracts · 15 March 2019 · Haybrook

Agent replied

Hi Kirsty, Dear Kirstys, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. Thank you so much again for your feedback! We hope you have a great day!

3/5

Google

Sold my house through crystal peaks and to be honest i had little contact with any of them only time i spoke to them is if i rang them they didnt really keep me updated on anything o even had to ring them to arrange dropping my keys off after completion. All they wantes to do was get the sale completed regardless of me havingvto move in with a family member as i hadnt found a new house to buy more interested in the buyer than me

Sara · 15 March 2019 · Haybrook

Agent replied · 21 June 2024

Dear Sara, thank you for sharing your feedback. We apologize for any lack of communication during the process. We strive to keep our clients informed and will address this issue internally. Your comments are valuable to us as we aim to improve our services. Thank you for choosing Haybrook Estate Agents Crystal Peaks.

5/5

Google

We have been recently to view houses and Hayley seems to be significant part of your team as she was extremely professional in the way she went about things and always gave us a ring when new houses came on the market she thought we would be interested in we was very grateful Haybrooks is the place to be!

Laura · 15 March 2019 · Haybrook

Agent replied

Dear Laura Styring, Thank you for leaving such great and detailed feedback about your experience with Haybrook Crystal Peaks estate agents. Thank you again for your star rating! Regards Haybrook Crystal Peaks

5/5

Google

We decided to use Haybrook to sell our property after speaking to Nicola Siddall. She was brilliant, she kept us up to date on all developments and ensured a smooth sale. Thank you Nicola !! :)

Jody · 11 January 2019 · Haybrook

Agent replied

Dear Jody Bridger, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Crystal Peaks estate agents

5/5

Google

What can i say, sold our house in days thanks to Nicola and the team there, great communication every step of the way

A · 2 January 2019 · Haybrook

Agent replied

Dear Kevin Atkins, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards Haybrook Crystal Peaks

5/5

Google

Rating only, no written review.

John · 23 October 2018 · Haybrook

Agent replied

Thank you John

5/5

Google

Great service and assistance with a tricky purchase

Jon · 23 October 2018 · Haybrook

Agent replied

Dear Jon Lowe, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thanks again for taking the time to leave us this information about your recent visit. Take care!

5/5

Google

Excellent service from start to finish on buying and selling my property. Very friendly staff.

Gem · 23 October 2018 · Haybrook

Agent replied

Gemma Mitchell, thank you so much for the positive review!

5/5

Google

We have had some problems with the solicitors but from Haybrooks the service was excellent. A special thank you to Hayley and Vanessa at the crystal peaks branch. Would defiantly use these again for my next purchase.

Paul · 23 October 2018 · Haybrook

Agent replied

Dear Paul Brown, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thanks again for taking the time to leave us this information about your recent visit. Take care!

5/5

Google

Can’t thank Haybrooks enough, Hayley was a pleasure to deal from start to finish, would recommend 100%

Danny · 23 October 2018 · Haybrook

Agent replied

Dear Danny Robinson, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

It was a difficult purchase that took 7 months but luckily for me Vanessa and Nicola did an amazing job of chasing all parties involved.

A · 23 October 2018 · Haybrook

Agent replied

Dear A M, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope to see you soon!

5/5

Google

I can’t recommend Haybrooks staff enough Hayley Ben and Vanessa were absolutely fantastic when purchasing two properties recently.

Caroline · 23 October 2018 · Haybrook

Agent replied

Dear Caroline Parker, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope to see you soon!

5/5

Google

The experience of dealing with Sam and his staff was excellent.Sam explained the FLINK software which really did appear at the cutting edge.Vanessa was extremely good in keeping up with everything and relaying information to us all the time.Sam was very hands on and attentive, all in all the house move "nightmare" was avoided thanks to a very professional, yet personal service.Thank you VERY MUCH. Mr & Mrs VR Marsden

Vincent · 23 October 2018 · Haybrook

Agent replied

Dear Vincent, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Crystal Peaks estate agents

5/5

Google

Friendly staff and very much on the case, easy to deal with all the way through the sale process, well done folks

Chris · 23 October 2018 · Haybrook

Agent replied

We appreciate your positive review about your recent experience with us!

5/5

Google

We first came across haybrook when Dan showed us round a property we were that impressed with his professional attitude we asked haybrook to come and value our property Rachael came and talked us through everything that was going to happen we put it on the market and sold it within 3 days and then Vanessa took over and is finishing our sale off they have all been very professional at haybrook Alan and carol wheldon

Carol · 23 October 2018 · Haybrook

Agent replied

Dear Carol Wheldon, thank you so much for the positive review!

5/5

Google

Had a fantastic experience from start to finish with Haybrook, I did my mortgage with Stacey who was brilliant and sorted everything out for me, the whole team made my first time buying experience nice and easy and always went the extra mile. Thank you again

Rikki · 23 October 2018 · Haybrook

Agent replied

Thank you Rikki for your kind review, we hope everything goes well in your new home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Haybrook

How many reviews does Haybrook have?

Haybrook has 574 reviews across its three offices, rated 4.9 out of 5 overall: 572 on Google, 2 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Haybrook office has the most reviews?

Haybrook has the most, with 572 reviews rated 4.9 out of 5, followed by Haybrook Gleadless with 1.

Where are Haybrook's offices?

Haybrook, 4 Peak Square S20 7PH; Haybrook Gleadless, 202a White Ln S12 3GL; Haybrook, 1A Wellgate S60 2LT.

Has Haybrook won any awards?

Yes. In The Trusted Agent 2026 awards: Haybrook, Crystal Peaks won Platinum; Haybrook, Rotherham won Gold; Haybrook, Gleadless won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.