Trusted Agent profile

Haybrook reviews

★★★★★ Excellent

733 reviews across 3 platforms

9-11 Middlewood Road, Hillsborough, Sheffield S6 4GU

Haybrook's Sheffield office at 9-11 Middlewood Road is rated 4.5 out of 5 across 733 reviews on three platforms, including 450 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.9 / 5

450

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

282

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Haybrook. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

I really can’t recommend Haybrook enough. Bianca came out to value our property, and two days later we were on the market. Bianca was great throughout, she let us know what to expect, gave us multiple options for when would be the best time to list, set realistic expectations for the price we’d get in the current climate, and took great pictures that really showed our home in the best light. As soon as we were on the market Ella did an absolutely amazing job at getting us viewings. We went on the market on a Monday, and by the end of Wednesday had nine viewings booked in and two over asking offers by the end of the Thursday. Ella then stayed in touch with us throughout and kept us informed of what was going on, put up with far too many phone calls from me and was the driving force behind us completing when we did. She’s incredibly friendly and is exactly who you need in your corner when you’re going through the buying and selling process. We really appreciate Ella and everything she did, and I’d recommend her to absolutely everyone looking to sell.

Sophie · 2 April 2026

Agent replied · 16 April 2026

It was really was a pleasure working with you, good luck in your new home!

5/5

Google

I have had the friendliest experience with Haybrook. Their estate agents are willing and able to answer the many questions I have about properties individually as well as the property market in Hillsborough and the surrounding areas of Sheffield. I have been very very impressed by their professional, friendly and all round top tier service. With thanks especially to Lucy Bingham, the estate agent who helped me with viewings and offers. Thank you Haybrooks!

G · 16 March 2026

Agent replied · 16 April 2026

Thank you Gillis, wishing you all the best in your property search !

5/5

Trustpilot

The girls are amazing

My dad sadly passed away last year and we had to sell my childhood home so it’s been in our family over 40yrs and the team at haybrooks Hillsbough made the experience smooth and they was so understanding and caring Lucy and fr Francesca was both amazing from start to finish they was helpful answering what ever questions I had and it was just so nice knowing I could leave it down to them and know that they did the best for me and my family so would definitely recommend them all day long they have been amazing and very helpful so thank you so much for helping me sell my dads home and getting us the best price and making it non stressful for me xx

KeeleyEddison · 1 August 2026

5/5

Google

I cannot thank Ella Stubbs enough for her guidance and support throughout the purchase process. Ella was friendly, kind and polite. Despite the on and off controversy, Ella was professional in her role. I will always recommend Haybrook to friends and family. Thank you Haybrook for assisting me to get my first house in Sheffield.

Daniella · 26 March 2026

Agent replied · 16 April 2026

Thank you for your lovely review!

5/5

Google

Ella has been a delight to know and has been super helpful in helping me and my partner with all our house buying queries. Ella was friendly, honest and seemed to genuinely care about being engaged in the process. I would recommend this estate agent’s with staff this lovely for all property related motives.

Rebecca · 16 March 2026

Agent replied · 16 April 2026

Thank you for your lovely words!

5/5

Google

I'm very happy to recommend Haybrooks @ Hillsbough for excellent service. But especially employee Ella Stubbs. Although I did not aquire my new home ultimately from their stock I had a fantastic experience with Ella. She genuinely went above and beyond to help me . She was friendly, open, honest , thoughful and I felt genuinely taken under her wing! Great work team and Ella, I'm very grateful for your thoughfullness during a very exciting, but also stressfull time. Your a Star 🌟

Catherine · 11 July 2025

Agent replied · 9 September 2025

Thank you Catherine for your lovely review!

4/5

Google

I've really appreciated Haybrooks assistance with my property search. Ella Stubbs and the team has been friendly and responsive with a good local knowledge, and are happy to help with any propery queries. I would recommend them for searches in the Sheffield area.

Ben · 16 February 2026

Agent replied · 16 April 2026

Thank you for your lovely words, always happy to help with anything you may need :)

5/5

Google

From start to finish, Francesca, Lucy and Ella were excellent in dealing with the sale of my property. Always available to reassure and answer any questions or concerns I had throughout the process. I couldn’t recommend them highly enough.

Michael · 16 March 2026

Agent replied · 16 April 2026

Thank you for your lovely words! We are always here to help!

5/5

Google

Selling with Haybrook and Lucy Bingham has been great. Always happy to answer any questions we have had during the process and kept us informed on the way. Would definitely recommend Haybrook Hillsborough for selling your property.

Dillon · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind review! We're delighted to hear you had a great experience selling with Lucy and the Haybrook Hillsborough team. We really appreciate your recommendation.

5/5

Google

Everyone at Haybrook Hillsborough has been amazing! Lucy has been handling our house purchase on their end and she has been super supportive and helpful every step of the way. Shout out to Ella and Francesca too!

Olu · 16 February 2026

Agent replied · 16 April 2026

Thank you so much, we appreciate your kind words!

4/5

Google

Yvonne at Haybrook captured the dream and from the start we believed in her and knew she was the right agent for us to put our trust in. She didn't let us down and she paved the way for Lucy and George to step in as our agents.. Lucy was lovely and bubbly and arranged some of the viewings. George was an excellent communicator and kept us informed at all stages and was always nice and polite.

Denise · 26 September 2024

Agent replied · 26 October 2024

Thank you for your review!

1/5

Trustpilot

Left my 20 year old daughter and 14…

Left my 20 year old daughter and 14 month old baby with no heating and hot water for 5 days now. called mathew friday morning at 9am to report the issue ( Which is a cat 1 emergency) and he decided to attend a meeting all day.!! Was told a gas engineer was to attend then suddenly had a text saying Haybrook will Not autorise the repair!!

David · 6 January 2026

5/5

Google

We met with George today from Haybrooks,to view a property. It was a great experience, George was very honest and enthusiastic,and was able to to answer our questions. The property wasn't for us,and we disclosed that whilst we were talking. I always feel bad about wasting people's time, but he was lovely,and said we could view as many as we liked,he totally understand our need to find that perfect home. It was a very refreshing experience, George was easy to chat with but also very professional.

Mel · 22 May 2024

Agent replied · 21 June 2024

Thank you so much for your kind words!

5/5

Google

Lucy Bingham was very proactive, contacting me with property possibilities including the property we ended up purchasing. She demonstrated excellent customer service. Thank you.

Andy · 16 March 2026

Agent replied · 16 April 2026

It was a pleasure to help you, we cant wait to see the finished result!

5/5

Google

I cannot recommend Haybrooks at Hillsborough highly enough, my house was sold and completed within 5/6 weeks and the process was so smooth. Also i decided to use Haybrooks recommend solicitors and again everything went smoothly. It was the first time I’ve sold a house and didn’t know what to expect, if I do it again I absolutely know where to go. Massive shoutout to Ella who assisted me along the process and is so lovely and friendly and nothing was too much trouble.

Nicola · 5 August 2025

5/5

Google

I would highly recommend Haybrook in Hillsborough. I was so nervous when I first made contact having never sold a house before and not knowing what to do or when. Aimee was really patient with us and talked us through everything making sure we'd understood. She made us feel at ease especially when she was looking at our properly to value it. Thank you also to Ella who sent us properties to look at and joined us on one of our first viewings. We'll be in touch again soon!! Mr & Mrs Taylor

Niki · 25 July 2025

5/5

Google

Ella has been fantastic the whole way through a very tricky process! I would recommend her to anyone i know wanting to buy.

Zoe · 16 February 2026

Agent replied · 16 April 2026

It has been a pleasure, I wish you all the best!

5/5

Google

Ella is absolutely fantastic friendly helpful and was determined to get our house sold cant thank her enough Top of the league lady

Pep · 16 February 2026

Agent replied · 16 April 2026

It was an absolute pleasure, I wish you all the best!

5/5

Trustpilot

Stephan Medland was the most courteous…

Stephan Medland was the most courteous and polite estate agent I’ve ever met. He did the walk through and valuation and provided us with the valuation of our property. Thank you for all your help and kindness.

Janet · 26 June 2026

5/5

Google

George was fantastic, we had such a tough experience due to solicitors and George was on hand every day to chase, give updates and do whatever he possibly could. I cannot speak more highly of him, he's fantastic and professional and genuinely cares. If you're lucky enough to get George as your main Estate Agent at Haybrooks you can expect nothing but the highest of services.

Sarahlou · 26 September 2024

Agent replied · 26 October 2024

Thank you for your kind words!

5/5

Google

I would highly recommend Lucy and Haybrook! I am a prospective first time buyer and Lucy has done a great job giving me a great list of options and continuing to check in and get my feedback.

Terence · 12 August 2025

Agent replied · 9 September 2025

Thank you so much for your kind words, Terence. It’s truly been a pleasure to support you on this journey so far, and I’m really excited to help you find your very first home!

5/5

Google

Lucy went above and beyond to help me out . Thank you Lucy for your help

James · 16 February 2026

Agent replied · 16 April 2026

Thanks James no problem at all !

5/5

Trustpilot

We have recently agreed a sale on our…

We have recently agreed a sale on our property after 6 days on the market. Bianca visited us initially for a valuation, she was polite, pleasant and above all professional from start to finish. Very knowledgable on the housing market & explained the process to us making it seem less stressful that we imagined. After deciding to go ahead Bianca returned to take photographs and complete relevant paperwork, whilst being extremely helpful with any questions we had. Bianca was on hand to answer queries regarding the offers made on the property for which we were appreciative of. All in all so far it has been a smooth journey thanks to the expertise of Bianca & team. Would recommend Haybrook for your next move. Thank-you … Debbie & Ian

Mr · 4 August 2023

Agent replied · 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us!

5/5

Google

I have recently sold a flat through Haybrook and my agent was Lola Marsden. I cannot thank Lola enough for her professionalism, hard work and persistance in getting me a sale for my property. I say this as during the process, through no fault of Haybrook or Lola I went through quite a few break downs in agreed sales. Lola has been amazing throughout this whole process and went above and beyond to make sure new viewers were brought to the property and repeatedly secured me new offers. Lola always kept me up to date and gave some great advice throughout, even going above and beyond to do viewings in the evenings. I honestly dont know if i would have achieved this sale if it were not for Lola’s persistance and I cant thank her enough and would reccomend Lola as an agent highly. Thank you Lola! Andy

Al · 27 July 2023

Agent replied · 21 June 2024

Thank you for your kind words Andy! it was our pleasure to help you sell your property. All the best to you in your future ventures.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Haybrook's Google reviews

Questions about Haybrook

How many reviews does Haybrook have?

Haybrook's Sheffield office has 733 reviews across three platforms: 450 on Google, 1 on Yell, 282 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Haybrook's rating?

Haybrook is rated 4.5 out of 5 across all 733 reviews, and 4.9 out of 5 on Google from 450 reviews, checked 9 October 2026.

Has Haybrook won any awards?

Yes. In The Trusted Agent 2026 awards: Haybrook, Sheffield won Platinum.

Where is Haybrook's Sheffield office?

Haybrook, 9-11 Middlewood Road, Hillsborough, Sheffield S6 4GU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.