Trusted Agent profile

Haybrook reviews

4.9

★★★★★ Excellent

574 reviews across 3 offices and 2 platforms

www.haybrook.com

Haybrook has 574 reviews across three offices (Crystal Peaks, Gleadless and Rotherham) and two platforms, rated 4.9 out of 5 overall. Haybrook has the most, 572. Checked 9 October 2026.

Google logo

4.9 / 5

572

Reviews on Google

All 3 offices

View Agents logo

3.0 / 5

2

Reviews on View Agents

All 3 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Haybrook's three offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Haybrook. Each award is assessed separately from the review sites.

Latest reviews from every Haybrook office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Recently had our offer accepted on a property sold by Haybrook. I dealt with Nicola who was professional and friendly and kept me up to date during the process. Hoping that this continues as we compete the purchase.

Cara · 8 August 2026 · Haybrook

4/5

Google

Friendly, helpful service so far. Excited to buy a house via Haybrook Crystal Peaks with the help of Nicola.

Laura · 1 August 2026 · Haybrook

Agent replied · 22 August 2026

Thank you so much for taking the time to leave a review. Always appreciated.

5/5

Google

Rating only, no written review.

The · 1 August 2026 · Haybrook

Agent replied · 22 August 2026

Thank you so much for taking the time to leave a review. Always appreciated.

5/5

Google

Haybrook Estate Agents have been absolutely fantastic! Nicola and Levi have been particularly prompt, professional and proactive throughout the whole process of selling a house. Their knowledge, experience and good communication has given me and my wife the confidence to make informed decisions that improve our position for selling. I would recommend Haybrook to anyone who wants the best results and best customer service.

George · 22 July 2026 · Haybrook

Agent replied · 22 August 2026

Thanks George for your kind words, it has been a pleasure assisting you with the sale of your home. Levi and the team @ Haybrook.

5/5

Google

I recently interacted with Haybrook Estate Agents, Sheffield as part of a property PX process, and I was really impressed with the service provided. From valuation through to photography and marketing, everything was handled with great efficiency and a proactive approach, resulting in 9 viewings within 24 hours of going live. Samuel Reaney & Nicola Siddall were brilliant throughout, professional, friendly, and reassuring, helping to make what can be a complex and sometimes overwhelming process feel much more manageable. A very positive experience overall.

Joseph · 22 July 2026 · Haybrook

Agent replied · 22 August 2026

Thanks Joe for your kind words, it has been a pleasure assisting you with the sale of your home. Sam and the team @ Haybrook.

1/5

Google

If you live in the Renishaw area and plan on selling your house, I cannot emphasise enough how much you need to stay away from Haybrook. Our property was marketed with them for 20 weeks, during which time they arranged just one viewing. Throughout the process, there was a complete lack of proactive communication, advice and support. Every attempt to generate interest in the property, including reducing the asking price and arranging new photographs, was initiated by us rather than suggested by Haybrook. Despite repeatedly raising concerns about the lack of viewings, we received no advice on what else could be done to improve interest and no satisfactory explanation as to why more had not been done to attract potential buyers. When we asked for guidance, Mackenzie even asked us what we thought they should be doing differently, which was frustrating given that we were paying for professional expertise and advice. We also found Nicola to be rude and unhelpful when discussing our concerns. In the end, we moved to Blundells Crystal Peaks and the difference was remarkable. They quickly generated multiple viewings within the first week of going live with them, secured a sale and kept us updated throughout without us having to constantly chase for information. It was a completely different experience and demonstrated the level of service, communication and proactive approach we had expected from the start. Based on our experience, we would not recommend Haybrook Crystal Peaks and would instead recommend Blundells Crystal Peaks.

Anna · 22 June 2026 · Haybrook

Agent replied · 22 August 2026

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. We always aim to provide a high level of service and support throughout the selling process as you can see from all the lovely reviews we receive as a branch, so it is disappointing to read that you felt this was lacking during your time with us. While we appreciate your frustrations regarding the level of interest generated, we would have welcomed the opportunity to discuss and address your concerns in greater detail whilst your property was still being marketed with us. Open communication is important, and we are always keen to work collaboratively with our clients to review marketing strategies and make any necessary adjustments. As with all property sales, buyer activity is heavily influenced by market conditions and pricing. Whilst no agent can guarantee viewings or offers, attracting a higher volume of interest is often linked to ensuring a property is positioned at a price point that generates maximum buyer engagement. Increased interest can lead to more viewings, more potential offers and, ultimately, a more positive selling experience. We are pleased to hear that you have now secured a sale and wish you all the very best with your move. Sam

5/5

Google

Nicola was excellent in dealing with our enquiry for the property and was able to help us secure it and has been great to deal with since

James · 22 June 2026 · Haybrook

Agent replied · 22 August 2026

Thank you so much for taking the time to leave a review. Always appreciated.

5/5

Google

Speedy, clear communication from the whole team throughout the entire process, from viewing to offers to getting started with the legal work. Nicola especially was kind, helpful and made the whole process very easy!

Matthew · 22 May 2026 · Haybrook

Agent replied · 22 August 2026

Thank you so much for your review. Always appreciated.

5/5

Google

Nicole

Lucia · 6 April 2026 · Haybrook

Agent replied · 13 April 2026

Thank you for the taking the time to leave me a review. Very much appreciated

5/5

Google

Our father recently passed away and consequently needed 3 valuations for probate. We chose the 3 main ones at crystal peaks.. 1 of which wanted to charge £500 for the valuation because we were honest enough to say we didn't know if we would sell or not!!!! . But no such treatment from Haybrooks. The lady who answered the phone was most helpful and sympathetic. We arranged a visit for a few days later and was contacted the day before by Levi who said it would be him visiting and arranged a mutually convenient time. When he arrived he was kind,friendly and sympathetic yet very professional in his manner and attitude, a credit to the company! I wouldn't hesitate in recommending this agents if they are all like the 2 people we delt with.

Paul · 30 March 2026 · Haybrook

Agent replied · 13 April 2026

Thank you for taking the time to share your experience. We’re so pleased to hear that our team, especially Levi, provided a kind, professional, and supportive service. Your recommendation means a great deal to us.

5/5

Google

I would like to thank the Team at Haybrooks Crystal Peaks. I wanted to sell one of my rental properties so had 3 valuations. I decided on Haybrooks because of the fees and friendlies of the staff. Thanks to Levi who took the photos and a MASSIVE thanks to Nicola for selling the property within 2 weeks and getting the full asking price. I would strongly recommend Haybrooks as I'm over the moon with the result and the advice from the staff.

Sam · 30 March 2026 · Haybrook

Agent replied · 13 April 2026

Thank you so much for your kind words! We’re delighted to hear you had such a positive experience with our team. Levi and Nicola will be especially pleased to know their efforts made such a difference. Congratulations on your successful sale, and thank you for recommending us!

5/5

Google

Very friendly, knowledgeable and quick to respond to any questions. Smooth stress free service, not a experience i had with a lot of other estate agents. Deserve a 5 star

Michelle · 13 March 2026 · Haybrook

Agent replied · 13 April 2026

Thank you so much for your review. Always appreciated.

5/5

Google

Great Service, good communication. Purchase is still ongoing, but happy with service received so far

Ray · 13 February 2026 · Haybrook

5/5

Google

Agent Nicola Siddall is really helpful and attentive. Gives honest and good advice regarding the whole process.

Kay · 13 February 2026 · Haybrook

Agent replied · 13 April 2026

Thank you for the taking the time to leave a review. its always appreciated.

5/5

Google

Levi was lovely from the second he walked through the door, Helpful , explained everything in detail, we didnt feel pressured in anyway. He know the area well and had a good knowledge of what else was on the market in our area. The whole Haybrook team have been Helpful, supported us to get the best price possible for our current home, they have even helped with trying to find us our next home. We sold with in two weeks!!! They are also selling another property for us and I am sure there doing all they can to get this sold as quickly as possible so we can start our next chapter. Thank you to Levi and the team 💙

Kim · 13 February 2026 · Haybrook

Agent replied · 13 April 2026

Hi Kim Thank you so much for your review. Always appreciated.

5/5

Google

Nicola Siddall at Haybrooks in Crystal Peaks has been so helpful , really informative and always happy to answer any questions.

Clare · 13 February 2026 · Haybrook

Agent replied · 13 April 2026

Thank you so much for your review. Always appreciated.

5/5

Google

Dealing with Levi during our early stages of evaluation of our home has been exceptional he has been very helpful and ensured we feel free to ask as many questions as we need. Looking for an estate agent to help with the load of selling your home can seem an extremely difficult task however so far Levi has filled us with confidence. We are hoping to see the whole process out with Levi’s assistance.

Amy · 13 February 2026 · Haybrook

Agent replied · 13 April 2026

Hi Amy, Thank you so much for taking the time to leave such a thoughtful review. It’s been a real pleasure working with you during the early stages of your home evaluation. I’m glad to hear you’ve felt comfortable asking questions and confident in the process so far, that’s exactly how it should be! I look forward to continuing to support you and seeing the sale through together. Thanks again for your trust.

5/5

Google

Very impressed with the professional and efficient service we received, in particular from Samuel Reaney & Levi Ruzicka, highly recommend Haybrooks

Gary · 13 February 2026 · Haybrook

Agent replied · 13 April 2026

Thank you for the taking the time to leave me a review. Very much appreciated

5/5

Google

I cannot praise the Cyrstal Peaks branch at Haybrooks enough. When faced with a situation where i could have lost the house i wanted to buy. Sam rang the owner. The result being i know can go ahead with the purchase. I cannot put into words my gratitude. Thank you Haybrooks!

Jean · 13 February 2026 · Haybrook

Agent replied · 13 April 2026

Thank you for your kind review its been a pleasure to work with you .

5/5

Google

On arriving at Haybrook Nicola was the friendly face that welcomed me. She has such a friendly, calm and professional approach, easy to talk to. Dealing with Nicola has made my property search so easy. She keeps me updated on properties of interest. Viewings arranged have been very good and her professionalism has been without any doubt the best. Thank you Nicola for all your support x

Evelyn · 13 January 2026 · Haybrook

Agent replied · 13 April 2026

Thank you so much for your kind review.

4/5

Google

Rating only, no written review.

Brook · 13 January 2026 · Haybrook

5/5

Google

McKenzie has been great with the sale of our property. He kept us updated every step of the way and was always a pleasure to talk to.

Savi · 13 January 2026 · Haybrook

Agent replied · 13 April 2026

Thank you for your kind review savi its been a pleasure to work with you .

5/5

Google

McKenzie is very patience and proactive. His actions positively boosted my energy.

Badmus · 13 January 2026 · Haybrook

3/5

Google

My experience with this estate agent was mediocre at best. Despite charging a higher commission than several other agents we considered, the service felt far from polished. The initial assurances we were given didn’t match what we experienced throughout the process, leaving us increasingly disappointed. Overall, I didn’t feel the service lived up to the expectations set at the start.

FJ · 13 December 2025 · Haybrook

Agent replied · 13 April 2026

Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet the expectations set, and we strive to provide a more polished service for our clients.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Haybrook

How many reviews does Haybrook have?

Haybrook has 574 reviews across its three offices, rated 4.9 out of 5 overall: 572 on Google, 2 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Haybrook office has the most reviews?

Haybrook has the most, with 572 reviews rated 4.9 out of 5, followed by Haybrook Gleadless with 1.

Where are Haybrook's offices?

Haybrook, 4 Peak Square S20 7PH; Haybrook Gleadless, 202a White Ln S12 3GL; Haybrook, 1A Wellgate S60 2LT.

Has Haybrook won any awards?

Yes. In The Trusted Agent 2026 awards: Haybrook, Crystal Peaks won Platinum; Haybrook, Rotherham won Gold; Haybrook, Gleadless won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.