Trusted Agent profile

Haybrook reviews

β˜…β˜…β˜…β˜…β˜… Excellent

308 reviews across 2 platforms

4 Lound Side, Chapeltown, Sheffield S35 2UP

Haybrook's Sheffield office at 4 Lound Side is rated 4.7 out of 5 across 308 reviews on two platforms, including 298 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.7 / 5

298

Reviews on Google

This office

Facebook logo

3.8 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Haybrook. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

Tallulah and the ATeam at Haybrook chapeltown are absolutely amazing!! The amount of support I received, I was amazed. They all went above and beyond to help the sale proceed as quick as possible, emotionally through a difficult time. Tallulah was so patient and understanding and regularly kept in contact with me and moved things along as much as possible. The offer an outstanding service and a personal touch, nothing was ever too much trouble. I wouldn’t ever recommend another estate agents than these! Truly are the A team!

Sheridan Β· 24 January 2026

Agent replied Β· 25 January 2026

Thank you for your kind words!

5/5

Google

The team at Haybrook, Chapeltown have been outstanding in the service they provided in selling my property. Not only are they professional but are friendly, honest and reliable. I would especially like to thank Joanne Calvert who worked tirelessly to achieve a sale despite numerous ups and downs along the way with difficult buyers who changed their minds at the last minute. Jo never gave up and did her absolute best. I recommend Haybrook unreservedly. You can have confidence in them. Above all they are a nice bunch of folk and I would certainly use their services again.

Mister Β· 20 December 2025

Agent replied Β· 26 December 2025

Many thanks for your lovely comments, it's been our pleasure helping you sell!

5/5

Google

Tallulah at Haybrooks in Chapeltown was an outstanding sales progressor, professional, approachable, and highly efficient throughout the process. She kept me clearly informed at every stage, handled all the details with precision, and was proactive in resolving any challenges that arose. Her calm, reassuring manner made the experience far less stressful, and her friendly professionalism turned what could have been a daunting journey into a smooth and positive one. Tallulah is a real asset to Haybrooks, and I would happily recommend her to anyone seeking reliable support with their sale.

Courtney Β· 12 December 2025

Agent replied Β· 26 December 2025

Thank you for your lovely comments!

5/5

Google

After a few ups and downs along the way, we have finally exchanged contracts today. Hooray! A big thank you to the lovely team at Haybrooks, in particular, Becky, Tallulah and Emily. Their ongoing help, kindness and professionalism has made this all worthwhile. I would definitely recommend Haybrooks. I feel like they have become part of the family now! 😊 Liz & Paul

Elizabeth Β· 16 March 2026

Agent replied Β· 15 June 2024

Thank you for your lovely review, its been a pleasure to help you again!

5/5

Google

We recently sold my dad’s house through Haybrook Estate Agents and the whole experience was outstanding from start to finish. Selling a family home can feel overwhelming, but Haybrook made the process smooth, stress-free, and incredibly well-managed. A special thank you to Emily Hoyland, who handled the selling side with such professionalism and care. She kept us updated every step of the way, worked tirelessly to get the property sold quickly, and always went above and beyond to make sure we felt supported. I’d also like to thank Tallulah Newton, who dealt with the conveyancing. She was efficient, thorough, and reassuring throughout, making what could have been a complicated process feel straightforward and easy to navigate. Between them, Emily and Tallulah made the entire journey seamless. I wouldn’t hesitate to recommend Haybrook Estate Agents to anyone looking to sell, their dedication and customer care are second to none.

Jess Β· 17 September 2025

Agent replied Β· 24 September 2025

Many thanks for your lovely comments!

5/5

Google

Fantastic team working at the Chapletown branch. From coming to put the house on the market to completion day, they were all amazing, professional & friendly. Big shout out to Tallulah Newton. Thankyou for your constant updates on the sale. It wasn't an easy sale. Thankyou again to every one of you. I would definately recommend yourselves in the future. Marie

Marie Β· 16 February 2026

Agent replied Β· 16 April 2026

thank you so much for your lovely comments!

5/5

Google

I have met 4 valuers over the last 2 weeks and I decided to ask Karen Taylor at Chapeltown Branch to sell my house. Haybrooks is higher in percentage fees, but it was Karen's energy, personality and knowledge of housing sales that swayed me. Looking forward to seeing where my journey goes. Big thank you.

Paula Β· 16 February 2026

Agent replied Β· 16 April 2026

Many thanks for your kind review and nice words we really appreciate it!

5/5

Google

Recently purchased a house off haybrook of chapeltown All the was team was very helpful and polite A big thanks to Tallulah Newton and Ryan callghan as they was great and kept me updated from start to finish

Jamie Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for your lovely feedback it has been a pleasure working with you !

5/5

Google

⭐⭐⭐⭐⭐ Rebecca has been an absolute star throughout our home-buying journey! ⭐ From the very start, she was responsive, professional, and incredibly organised πŸ“‹ She promptly arranged our initial viewing and was so understanding when a potential change in circumstances arose πŸ’† Her communication with both us and the seller was quick and effective πŸ’– which meant we were able to secure our dream home within just a couple of days of initially seeing it online πŸ‘πŸš€ If you're looking for an estate agent who genuinely cares, communicates brilliantly πŸ’¬ and makes the process smooth and stress-free, Rebecca is the one! Highlyrecommend her services πŸ™ŒπŸ˜Š

Connor Β· 19 December 2024

Agent replied Β· 26 December 2024

Many thanks for your lovely comments.

5/5

Google

Tallulah has been nothing but amazing form start to finish. Reqlly appreciate all the hard work she has put in getting our sale through on time and helping me through the process. Always so friendly and happy to help wherever she can

Sophie Β· 19 December 2025

Agent replied Β· 26 December 2025

Thank you for your lovely review, it's been a pleasure helping you!

5/5

Google

Becky has been absolutely amazing. I had a rough purchase (to say the least) and I don't know what I would have done without Becky. I can honestly say I would choose an estate agents purely based on if she worked for them, haha. I can not thank Becky enough, she honestly kept me sane in such a long 9 month process. Haybrooks are incredibly lucky to have such a valuable person in their organisation.

Jodee Β· 4 December 2024

Agent replied Β· 11 December 2024

Thank you so much for your kind words, all the best.

5/5

Google

Can’t recommend Haybrook enough for selling my property! Professional, friendly and always helpful! Many thanks to Karen, Rebecca, Tallulah, Amar, Chantell and Fynn for all that they’ve done. You guys have been amazing and have made this whole process so easy!

Gemma Β· 26 November 2025

Agent replied Β· 26 December 2025

Thank you so much for the lovely comments!

5/5

Google

Very pleased to have just completed on the sale of my house. The Chapeltown team have been great, special thanks to Emily, Jo and Tallulah for making it all go so smoothly and keeping me updated with regular communication. Thanks.

Dean Β· 28 November 2025

Agent replied Β· 26 December 2025

Many thanks for your kind comments!

5/5

Google

Fantastic communication throughout the purchase of my mother in-laws apartment. Massive thanks to Joanne Calvert for the regular updates via email, to which we’re always answered promptly; making this a smooth and stress-free process for us all whilst supporting our mum.

Marilyn Β· 20 September 2025

Agent replied Β· 24 September 2025

Thank you so much for your lovely comments!

5/5

Google

Rebecca Dickinson from Haybrook’s at Chapletown has been outstanding. I can’t thank her enough for all her help and hard work.

Chris Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for your lovely review, its been a pleasure!

5/5

Google

Vendor showed us round. Area and garden too steep for us but loved the house. Fynn has been very proactive in sourcing alternative properties.

David Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for your lovely review!

1/5

Google

I would say avoid selling your property with Haybrook. They didn’t sell our property and that is just one of those things. However they don’t keep you updated when they say they will. The weekly updates came perhaps 4 times in 6 months. The phone barely gets answered. Their Facebook page shares other properties once reduced, ours never was. I asked the photos to be moved around on the advert, this was never done. My property was reduced but it wasn’t reduced in the window of the shop. And just to kick me while down the shop opens at 8.30 however when i went to collect my key in freezing temperatures it was after 9 they opened the door. If you want somebody to work with you and for you to sell your property, don’t go with Haybrook Chapeltown.

Charn Β· 26 November 2025

Agent replied Β· 26 December 2025

Hi Charn, we are really sorry to hear you feel this way. If you'd like to discuss it further then please call branch.

5/5

Google

We Received a Great service from Haybrooks. The sale was completed in a timely manner. Tallulah kept us informed of the progress of the sale right up to the Completion.

Anita Β· 28 November 2025

Agent replied Β· 26 December 2025

Many thanks for your lovely comments!

5/5

Google

The overall service I have received from Michael and Jo have been faultless. Michael was very courteous and helpful from the day he came to complete a valuation and when he returned to photograph and market the property. Jo has kept me fully informed re viewings and any feedback from prospective buyers. Both are a credit to Haybrooks. I have accepted an offer on the property and have no doubt that they will do their best to ensure a quick and stress free completion. I would not hesitate to recommend or use Haybrooks again.

Cath Β· 17 November 2023

Agent replied Β· 15 June 2024

Thank you for your kind words and we look forward to reaching completion for you.

5/5

Google

Rebecca is so lovely she has a great eye for picking out properties that were perfect for us.

Keekee Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for your lovely review!

5/5

Google

Amar Sadar visited our property to give a valuation. His appearance and presentation was second to none. He was, professional, sympathetic and complimentary throughout the meeting. A credit to your company. Thank you Amar

Rita Β· 23 September 2025

Agent replied Β· 24 September 2025

Thank you so much for these lovely words. We really appreciate the feedback.

5/5

Google

Tallulah Newton was very helpful and professional throughout the process of buying our house. I would highly recommend using haybrook Chapeltown

Harrison Β· 11 January 2026

Agent replied Β· 25 January 2026

Thank you for the lovely review! It has been a pleasure helping you through the process.

5/5

Google

We recently purchased our first home through Haybrook Chapeltown and we honestly cant recommend them enough. From the initial contact to book a reviewing to the day we completed they have been outstanding. The process has been made so easy by Emily and the team keeping in regular contact with us and ensuring they were always available if we had any questions. We have had a wonderful experience with the team and would highly recommend them to anyone looking for a new home. Thank you so much xx

Gemma Β· 19 September 2023

Agent replied Β· 15 June 2024

Thank you so much for your review, best wishes.

5/5

Google

Right from the start when Mike came to value my mum's property, who had sadly passed away. Mike was professional, empathetic friendly and organised such a lovely person made me feel reassured I had made the right choice. It doesn't stop there Emma, Emily and Becky cannot do enough for you. When they say they will sort it out they do it straight away, not call you back days later. Again friendly, professional and extremely helpful. This branch was more helpful to me than my solicitor. Would definitely recommend Chapeltown haybrook to all my friends and family. Thanks guys your all amazing and made my transition of selling mums(my childhood home ) an easy one. Nn

Sam Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you so much Sam!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Haybrook's Google reviews

Questions about Haybrook

How many reviews does Haybrook have?

Haybrook's Sheffield office has 308 reviews across two platforms: 298 on Google, 10 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Haybrook's rating?

Haybrook is rated 4.7 out of 5 across all 308 reviews, and 4.7 out of 5 on Google from 298 reviews, checked 9 October 2026.

Has Haybrook won any awards?

Yes. In The Trusted Agent 2026 awards: Haybrook, Sheffield won Gold.

Where is Haybrook's Sheffield office?

Haybrook, 4 Lound Side, Chapeltown, Sheffield S35 2UP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.