Trusted Agent profile · South Yorkshire
★★★★★
574 reviews across 3 offices and 2 platforms
Haybrook has three offices, in Crystal Peaks, Gleadless and Rotherham (South Yorkshire). Together they have 574 reviews on two platforms, rated 4.9 out of 5 overall.
572
Reviews on Google
All 3 offices
2
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Haybrook's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleIsabelle has been brilliant through the whole process. After being with another agent before using Haybrooks, I’ve found them much more proactive. Now my property has sold Isabelle is great at keeping me informed about next steps.
Hi Liz, thank you for taking the time to write this kind review. It's appreciated! Kind regards, Isabelle.
5/5
GoogleMy first point of contact (Nicola) was extremely helpful and organised a valuation visit. Levi and Sam who turned up to do the valuation were very friendly, kind and understanding with my elderly mother. They explained everything we needed to know in detail and provided a prompt written valuation. Would recommend, thanks.
Hi Claire Thank you for your kind review, We Always happy to help. Thanks Levi
1/5
GoogleSo I know no one has high hopes for estate agents but I really did not think they would be this unprofessional. I cannot imagine another agency not communicating with each other and be so disorganised as this branch. I called to put an offer in to a house and a gentleman took my details. Yet when my husband followed up with it, apparently I magically didn’t phone/ it didn’t exist. If you ever have the displeasure to deal with Nicola Siddall please avoid. She only acts in the interest of the vendors and offers no solutions despite buyers being just as valuable in the process as vendors. She is just very rude in general and will badger you. I guess be aware of all of this if you have to choose these estate agents. Take your business elsewhere otherwise or ask for another agent.
Dear Ishwah, Thank you for sharing your experience with us, and we genuinely appreciate your feedback. We’d like to address some of the concerns you've raised. As an estate agency, we are indeed hired by the property owner to manage the sale, and we work in their best interest as they are our clients. That said, we also hold a firm commitment to provide all parties involved, including prospective buyers, with timely and transparent communication. Your experience does not reflect the standards we aim to uphold, and we are sorry that you felt otherwise. We have a dedicated duty of care to each person we work with, and reviews of this nature are rare for us. To investigate what may have happened in this instance, we would welcome the chance to discuss your concerns further. Please feel free to reach out to Sam at 0114 2511710, who will be happy to assist. Thank you again for your feedback, and we hope to have the opportunity to restore your confidence in our services. Best regards, The Haybrook team
5/5
GoogleIsabelle Baxter has been wonderfull from showing me round a property to answering questions asked or coming back to me if she was unsure. She gave me a first class service. She is an asset to Haybrooks.
Hi Sue, Thank you for writing this kind review.
5/5
GoogleNicola at Haybrook was always quick to provide feedback and kept me informed at every stage of the buying process, which really helped streamline things. Her personable, proactive approach made everything feel easier and kept things moving smoothly, which is much appreciated!
Thank you for taking the time to write this kind review.
5/5
GoogleWe experienced a fantastic service from Haybrook throughout the whole journey of purchasing of our home. Special mention must go to Isabelle who was wonderful to work with. Isabelle was on the ball every step of the way, knowledgeable, friendly and proactive throughout (which can be quite rare in this industry). A big thank you to Isabelle and team!
Hi Arran, Thank you for taking the time to write this kind review.
5/5
Googlecurrently in the search to buy my first time house. Isabelle has been amazing in navigating me within the process and answers all questions i have had!!
Thank you for your kind review.
5/5
GoogleExcellent service, Nicola was very helpful. A pleasure doing business with you.
Hi Thank you for taking the time to leave your review. always appreciated. Nicola
5/5
GoogleSuch a positive experience buying with Haybrooks, with such understanding from Nicola Siddall. We're excited for out new property!
Hello, Thank you for this kind review.
5/5
GoogleAs i am a first time buyer i have had a lot of questions to ask and Nicola has been very helpful and professional
Thank you for this kind review. It's appreciated!
5/5
GoogleI have only been with the branch for two weeks now but Isabella has been lovely to work with so far. She is extremely polite and tries her best to block book our viewings to save us time and effort. Isobella keeps in contact with myself, and always answers should I need to contact.
Hi Natalie, Thank you for this kind review. It's appreciated!
5/5
GoogleIsabelle has been amazing from initially viewing a property, she is welcoming , professional and has been so supporting in on the search for my next home! I’m so pleased to have met her she’s been very helpful, I’ve not had this experience with any estate agent before, thank you for making me feel supportive during this time
Hello, Thank you for this kind review.
5/5
GoogleBeen kept well informed throughout, and Isabelle has been really helpful with any questions or queries I may have had
Thanks Daire, always a pleasure!
5/5
GoogleHighly recommended. Incredibly helpful and proactive throughout the process of selling my Mum's house...From first meeting Sam to working with the brilliant Isabelle they have been a fantastic agent in helping selling the house quickly and at the right price.
Hi Ben, thank you for writing this kind review. It's appreciated!
5/5
GoogleSo, just had a valuation from Sam Reaney at Haybrooks crystal peaks.Very friendly and excellent service with great advice. Thanks you Sam we would have no hesitation in recommending you Lynne Phillips
Thanks Lynne :)
1/5
GoogleRating only, no written review.
5/5
GoogleNicola Siddall as been absolutely brilliant keeping us updated with buying our new home
Thank you for the kind feedback. We always appreciate our customers. Thanks Nicola
5/5
Google5* service from start to finish. Nicola was brilliant with communication and guidance highly recommend.
Thank you for taking the time to give us a review. Always appreciated thanks Nicola
5/5
GoogleNicola helped through the selling of my parents property which was invaluable as its been a long time since we had to sell. Unde
Thank you for the kind feedback. We always appreciate our customers. Thanks Nicola
5/5
GoogleSam and his team were superb, professional, understanding and supportive throughout the process. I would highly recommend and would use their services again. Thank you so much!
Thanks Sarah
5/5
GoogleHad a fantastic experience so far with Nicola. She’s made the process as easy as possible for me and has been very friendly and easy to reach. Would definitely recommend.
Thank you for taking the time to leave a review. Always appreciated. Thanks Nicola
5/5
GoogleGreat experience with Haybrook with selling my house so far. Georgina was great with the initial discussion, photos etc. I’ve been dealing with Isabelle and Nicola mostly in the office since booking in viewings. They have both been brilliant with booking in people to see the house building a great rapport which makes the experience all that much better.
Hello Lucy, Thank you for taking the time to write this kind review. It's appreciated! Kind regards, Isabelle and Georgia
5/5
GoogleWe put our house on the market and with the help of Isabelle keeping us updated about viewings , we had an offer after 12 days !
Hi, thank you for taking the time to leave this kind review. It's very appreciated! Thanks again
5/5
GoogleSo far I have been nurtured by Haybrooks throughout the process of viewing properties and making an offer on a house. As a first time buyer the process has been daunting, however the team at Haybrooks ensured that all my questions were answered whilst offering a comprehensive service throughout.
Hi, thank you for taking the time to leave this kind review. It's very appreciated! Thanks again
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Haybrook has 574 reviews across its three offices, rated 4.9 out of 5 overall: 572 on Google, 2 on View Agents.
Crystal Peaks has the most, with 572 reviews rated 4.9 out of 5, followed by Gleadless with 1.
The three Haybrook offices, by town:
Yes. In The Trusted Agent 2026 awards: Haybrook, Crystal Peaks won Platinum; Haybrook, Rotherham won Gold; Haybrook, Gleadless won Trusted Agent.
