Trusted Agent profile

Haybrook reviews

4.9

★★★★★ Excellent

574 reviews across 3 offices and 2 platforms

www.haybrook.com

Haybrook has 574 reviews across three offices (Crystal Peaks, Gleadless and Rotherham) and two platforms, rated 4.9 out of 5 overall. Haybrook has the most, 572. Checked 9 October 2026.

Google logo

4.9 / 5

572

Reviews on Google

All 3 offices

View Agents logo

3.0 / 5

2

Reviews on View Agents

All 3 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Haybrook's three offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Haybrook. Each award is assessed separately from the review sites.

Latest reviews from every Haybrook office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

Good estate agents, kept us well informed when going through the process of buying our first home. Good local knowledge and get things done quickly.

Charlotte · 23 October 2018 · Haybrook

Agent replied

Dear Charlotte Pearson, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your star rating! Regards Haybrook Crystal Peaks

5/5

Google

While looking for a property to let we decided to try Haybrooks our first contact was Nicola Siddall who from the off was polite and extremely helpful. She gave us good advice from the start sending us to their financial adviser Stacey Hague who again was extremely helpful while also explained our options. A suitable property was suggested which we visited within a few days. Nicola showed us around constantly advising us of options she was polite and very easy to talk to making us feel comfortable in our discussions. Within days we were well on the way to buying the property. So when a second property came up we were comfortable going through the process again. I must also add that when ever we visited the office which was several times everyone was very polite and nothing was too much trouble for them. We would highly recommend Haybrooks at Crystal Peaks and Nicola Siddall.

Margaret · 23 October 2018 · Haybrook

Agent replied

Dear Margaret A Sturch, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your star rating! Regards Haybrook Crystal Peaks

5/5

Google

Very helpful and professional service especially Vanessa who helped me through the latter stages to completion. She was very reassuring and helpful.

Simon · 23 October 2018 · Haybrook

Agent replied

Thank you Simon

5/5

Google

The people at Haybrook's Crystal Peaks Sheffield, because that's what they are, and that's how they treat you, as a person ! Fantastic customer service qualities, each and everyone from Sam the Manager, Stacey the Mortgage Advisor, Vanessa, Dan, Craig, Karl the sale advisors. Nothing is too much trouble, no problems, no questions too much to answer. I wholeheartedly recommend Haybrook's for all your property buying/selling needs, absolute first rate team, and thank you very much for handling my purchase.

Gary · 23 October 2018 · Haybrook

Agent replied

Dear Gary Clifford, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Crystal Peaks estate agents

5/5

Google

Nicola was lovely and very professional. I will definitely go back to haybrook and Nicola in the future

Gillian · 23 October 2018 · Haybrook

Agent replied

Hi Gillian Maris, we are very happy to have provided you with such a positive experience!

5/5

Google

I have dealt with Haybrook, Crystal Peaks on a number of occasions both buying and selling and I would recommend them highly. Keep up the good work

Adam · 23 October 2018 · Haybrook

Agent replied

Dear Adam Thankyou for your kind words we really appreciate your feedback

5/5

Google

I have been into Haybrooks a few times over the past 6 months as I have been looking to buy my first home. Danny was very helpful when keeping me up to date with new properties coming to the market. It was a shame that the property I found was not through Haybrooks. Would highly recommend as an estate agents.

Molly · 23 October 2018 · Haybrook

Agent replied

Thank you Molly

5/5

Google

Just completed my sale with these guys! great service from start to finish. I dealt with Sam at the office who was fantastic.

Scott · 23 October 2018 · Haybrook

Agent replied

Thank you Scott

5/5

Google

Haybrook were excellent, I dealt with Dan in branch who was excellent and very knowledgable, he recommended I saw their mortgage advisor about my mortgage which really helped us understand the options available to us and what we could borrow etc. Thank you! I will certainly be recommending Haybrook in the future.

Lewis · 23 October 2018 · Haybrook

Agent replied

Thank you for your great review

5/5

Google

A great branch of Haybrooks, everyone I speak to is really friendly. Nicola is helping me find my perfect home and nothing is too much trouble. A true professional with knowledge of her trade and has given me some good advice in my search.

Pam · 23 October 2018 · Haybrook

Agent replied

Dear Pam Bolton, Thank you for taking the time to leave us feedback. We hope to see you soon!

5/5

Google

Currently buying from this Agency, we have been dealing with Nicola Siddall who has been magnificent from the first initial contact. Nicola has kept us updated all the way through the buying process, she has a wonderful telephone manner , friendly and polite. A credit to the company

Leslie · 23 October 2018 · Haybrook

Agent replied

Thank you Leslie

5/5

Google

I have dealt with Dan in branch for the last couple of months since I started looking for a property, he’s been excellent - kept me informed of new properties coming to the market before they hit online and introduced me to their mortgage advisor who helped save me money. Thanks again

John · 23 October 2018 · Haybrook

Agent replied

Hi John James, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!

5/5

Google

We have been searching for properties in the Sheffield area for a few months. Haybrooks have kept us in touch with what is available in their area, sending us house details by email every week and ringing to check on our situation at regular intervals. They have provided a very good service. I would recommend them to anyone looking to buy a house.

J · 23 October 2018 · Haybrook

Agent replied

Dear J Hicken, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your star rating! Regards Haybrook Crystal Peaks

5/5

Google

We have been very blessed by Nicola, who was always available to take or return our calls and helpful to answer our questions. She worked hard to make sure that our house buying experience was pleasant instead of painful. Thank you Nicola!

Krisztina · 23 October 2018 · Haybrook

Agent replied

Dear Krisztina Bicskey, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. Haybrook Crystal Peaks estate agents

5/5

Google

Me and my partner have delt with Hayley in the office who has been fantastic throughout, she has kept us up to date and explained the whole process even though we have bought a property via another agent due to availability, she also recommended the in house mortgage adviser who has also been fantastic and sorted 2 mortgages out for us. Would highly recommend Haybrook as a company and will back if and when I move again thank you.

Jennifer · 23 October 2018 · Haybrook

Agent replied

Dear Jennifer Eyre, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Crystal Peaks estate agents

5/5

Google

Very professional company, used a few times now and the same staff never fail to deliver. As someone with a keen eye for detail Rachel Bedford always seems to make the pictures look just right. Always kept me up to speed on the status of the sale/purchase. Highly recommend.

Shaun · 23 October 2018 · Haybrook

Agent replied

Thank you Shaun

5/5

Google

Absolutely fantastic service from beginning to end, kept up to date with every stage of my purchase! Happy to answer any of my questions, friendly, bubbly, lovely team. Our experience was made easy and a pleasure. Would 100% recommend

Nath · 23 October 2018 · Haybrook

Agent replied

Thank You

5/5

Google

Danny was fab, really helpful. It was my first house and he helped sort a number of things for me, like damp specialist and gas certificate which I really appreciated. He was always happy on the phone and nothing was any trouble. Would definitely recommend :-)

Katie · 23 October 2018 · Haybrook

Agent replied

Dear Katie Cook, Thank you for leaving such great and detailed feedback about your experience with Haybrook Crystal Peaks estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Crystal Peaks estate agents

5/5

Google

Wonderful staff at crystal peaks . Great management to the whole process from viewing to completion. Always chasing solicitors, providing the right info, making the right phone calls. will definitely spread the word to friends and family. Particular thanks to Vanessa, Nicola and Stacey arranging the mortgage. Basil and Sara April 2018

Handsom77 · 23 October 2018 · Haybrook

Agent replied

Dear Handsom77, Thank you for leaving such great and detaile We look forward to your next visit! Take care! d feedback about your experience with Haybrook Crystal Peaks estate agents.

5/5

Google

Me and my husband sold our house through Haybrook. Rachel came to value our property and take our photos. Rachel was lovely, she explained the process to us so we were clear what the steps were and made us feel at ease. For viewings and general information we were liasing with Danny and Hayley. They were both brilliant, keeping in regular contact with us all the way through the sale ensuring we had everything we needed and helping us with our new property search. I would definitely use Haybrook again, if I decided to move in the future and recommend them to friends and family.

Jodie · 23 October 2018 · Haybrook

Agent replied

Dear Jodie Neale, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We hope to see you soon!

5/5

Google

I am currently in the process of buying and selling a home with Haybrook. I was initially going to go with Purple Bricks but Rachel at the branch convinced me they were the best agents for the job. And she was right! I received an offer on my house within five days and I’m now in the process of buying my dream home. They have been amazing and very professional from the start. Nicola is fantastic and has gone the extra mile for us, even working on her day off to secure a sale on my property. They keep in touch most days and nothing is too much for them. The mortgage adviser Stacey, who is based in their office, has also been excellent. I would highly recommend Haybrook Crystal speaks and would not hesitate to use them again.

Helen · 23 October 2018 · Haybrook

Agent replied

Dear A Google User, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thanks again for the recommendation, and have an amazing day!

5/5

Google

We have recently sold our property with Haybrooks Crystal Peaks branch. We have been delighted with the high standard of service we have received. Sam the branch Manager talked us through everything prior to putting our property on the market. He took fantastic photographs and marketed our property to its full advantage. He kept in touch with us every step of the way, keeping us informed. Dan was lovely and did some viewings for us and chased everyone up for feedback and was supportive to us during the sale. Once a sale was agreed Vanessa was brilliant keeping us informed of the progression of the sale. We couldn’t have asked for more. All the staff are great and we wouldn’t hesitate in recommending them.

Cheryl · 23 October 2018 · Haybrook

Agent replied

Thank you Cheryl

5/5

Google

Fantastic service very helpful staff keeping us informed and up to date with the buying of our first property can't thank them enough 😄 …

Cheryl · 30 July 2018 · Haybrook

Agent replied

Thank you Cheryl for your kind review, good luck in your new home.

5/5

Google

We have just moved into our new house,using Haybrook's ,Crystal Peaks,we can't praise the whole team enough for all their hard work,they kept in constant contact with my husband and I throughout the whole process,which put us at ease the whole time.we would strongly recommend them,special thanks must go to Sam and Hayley,👍👍🥇🥇 …

Kim · 30 July 2018 · Haybrook

Agent replied

Thank you Kim for your lovely review, we hope you and your husband will be very happy in your new home. We appreciate you taking time when you are really busy.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Haybrook

How many reviews does Haybrook have?

Haybrook has 574 reviews across its three offices, rated 4.9 out of 5 overall: 572 on Google, 2 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Haybrook office has the most reviews?

Haybrook has the most, with 572 reviews rated 4.9 out of 5, followed by Haybrook Gleadless with 1.

Where are Haybrook's offices?

Haybrook, 4 Peak Square S20 7PH; Haybrook Gleadless, 202a White Ln S12 3GL; Haybrook, 1A Wellgate S60 2LT.

Has Haybrook won any awards?

Yes. In The Trusted Agent 2026 awards: Haybrook, Crystal Peaks won Platinum; Haybrook, Rotherham won Gold; Haybrook, Gleadless won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.