Trusted Agent profile · South Yorkshire
★★★★★
574 reviews across 3 offices and 2 platforms
Haybrook has three offices, in Crystal Peaks, Gleadless and Rotherham (South Yorkshire). Together they have 574 reviews on two platforms, rated 4.9 out of 5 overall.
572
Reviews on Google
All 3 offices
2
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Haybrook's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleRating only, no written review.
Hi Emily We take customer service very seriously and I am shocked to hear of your 1* review. I have tried to look into this further and can see no record of you on our system, please contact me at Samuel.reany@haybrook.com so I can investigate this further. Regards Branch Manager Samuel Reaney
5/5
GoogleFantastic service, wonderful staff, special thanks to Hayley for sorting me an appointment with Stacey so quickly.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleNeeded an appointment with Stacey, spoke with hayley on the phone who got me an appointment the next day. All staff were very friendly, welcoming and very professional, keep up the hard work guys 5⭐️
Hi Arron Launt, we are very happy to have provided you with such a positive experience!
5/5
GoogleExcellent customer service if I was to sell a house I would defiantly use haybrooks no other Thankyou
Sheridan Lea Fox, we''re happy you found our staff to be so supportive during your experience here at Haybrook Crystal Peaks.
5/5
GoogleIt has been a pleasure to work with the Haybrook team at Crystal Peaks who have all worked hard to sell my flat in just 3 month. I have found all the team very friendly and ready to help you with any questions you may have or advice you need, although everyone is involved I would especially like to mention Hayley who has contacted all potential clients, followed up on everything to keep my sale fresh and is always there to anwser any questions you may have with a smile. I would definately highly recommend Haybrooks Crystal Peaks branch to sell your property.
4/5
GoogleRating only, no written review.
Hi Sonia Gronbach, We're pleased to see the 4-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!
5/5
GoogleRating only, no written review.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Thank you, Stephen, for your review. Your feedback is very important to us and we'd like to look into this further. Could you please email us at crystalpeaksdist@haybrook.com with the full details so that we can investigate.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Cheng Kw, thank you so much for the positive review!
1/5
GoogleRating only, no written review.
Hi Emily We take customer service very seriously and I am shocked to hear of your 1* review. I have tried to look into this further and can see no record of you on our system, please contact me at Samuel.reany@haybrook.com so I can investigate this further. Regards Branch Manager Samuel Reaney
5/5
GoogleRachel is brilliant
Johanna Pygall, your wonderful feedback and rating mean a lot to us.
5/5
GoogleHighly recommended
Hi Luke Chrchill, we are very happy to have provided you with such a positive experience!
5/5
GoogleI did not need a help from them as a buyer, but i asked them to print some pages for me 3months ago. They helped me with a smile on their face :)
Thank you
5/5
GoogleNicola has been very helpful through the entire process
We appreciate your positive review about your recent experience with us!
5/5
GoogleNicola was very professional. She kept me informed and guided the deal on to completion, sorting out the inevitable issues expertly
Hi Ian Wragg, we are very happy to have provided you with such a positive experience!
5/5
GoogleGreat service, kept in touch all the way through.
2/5
GoogleUnfriendly,no drinks available with evening meal only from the bar,full board..
HI Patricia, If possible would you be able to remove this review as I believe it was intended for another company.
5/5
GoogleHad a fantastic experience, still on going, great service and very helpful.
5/5
GoogleVery attentive to requirements, personal service and went the extra mile to facilitate viewing at short notice .Thanks Nicola, keep up the good work!
Duncan Mckeown, we're happy to hear you had such a positive experience with our team!
5/5
GoogleVery impressed from start to finish.Always kept us informed and upto date on the progress of our purchase.
Hi Gillian Royles, we are very happy to have provided you with such a positive experience!
5/5
GoogleNicola siddall was very helpful and professional when dealing with our house purchase, and had everything moving quickly. We would recommend using Haybrook at Crystal Peaks
Samantha Fawdry, we are glad we could help!
5/5
GoogleWell Well Well , to send a review doesn’t really do this person the real justice it deserves, the one and only Nicola Siddall who has sensationaly smoothed my transitional mortgage period through without as much as a hicup , her professional touch is like a breath of fresh air to a stressful period in my life . She’s a real credit to the industry, and it goes to show that when people applied themselves in this way it removes the stigma of all that’s written about Estate Agents . If anyone from Haybrooks does really read these reviews, then take note of the fantastic and utterly brilliant professional Nicola , thanks again Nicola .
Hi Joe Bishop, thank you so much for your positive comments about Haybrook Crystal Peaks!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Haybrook has 574 reviews across its three offices, rated 4.9 out of 5 overall: 572 on Google, 2 on View Agents.
Crystal Peaks has the most, with 572 reviews rated 4.9 out of 5, followed by Gleadless with 1.
The three Haybrook offices, by town:
Yes. In The Trusted Agent 2026 awards: Haybrook, Crystal Peaks won Platinum; Haybrook, Rotherham won Gold; Haybrook, Gleadless won Trusted Agent.
