Trusted Agent profile · Hertfordshire

Frost's Estate Agents, estate agents in St Albans, Harpenden, Marshalswick and 1 more

4.8

★★★★★ Excellent

1,871 reviews across 4 offices and 6 platforms

www.frosts.co.uk

Frost's Estate Agents, has four offices, in St Albans, Harpenden, Marshalswick and Wheathampstead (Hertfordshire). Together they have 1,871 reviews on six platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,729

Reviews on Google

All 4 offices

Facebook logo

4.8 / 5

52

Reviews on Facebook

Business-wide

Yell logo

2.0 / 5

1

Reviews on Yell

All 4 offices

The Trusted Agent logo

5.0 / 5

2

Reviews on The Trusted Agent

All 4 offices

Trustpilot logo

20

Reviews on Trustpilot

Business-wide

allAgents logo

67

Reviews on allAgents

All 4 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Frost's Estate Agents,'s four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Frost's Estate Agents,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Frost's Estate Agents, office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

In 2014 my partner bought a house on the Park in Redbourn and James was the agent. She used E-Way and Trudie Cobb was with her, and me because I was helping, all the way and very pleased we were with the service. Late 2016 I bought in Church End and James was again the agent and we were pleased to go through Frosts again. Trudie remembered me and my partner and gave us the superb service again. We felt very lucky to have had Frosts and Trudie in particular working in our interests both times. Many thanks.

Paul · 9 February 2018 · Frost's Estate Agents Harpenden

Agent replied · 6 July 2023

Thank you Paul we really appreciate your lovely comments, James and Trudie will be really pleased to hear that they were able to deliver the service that we believe all customers deserve. We wish you well for the future and hope that you will contact us if you need any further help.

5/5

Google

Having sold our house via the Frosts Harpenden Team this year - I genuinely could not recommend them highly enough. From our initial meetings and valuation, through to exchange and completion they have been fantastic. Buying/selling property is one of the most stressful experiences and James and his team were fantastic and communicating with us throughout the entire process and keeping everything on track. Trudie, our sale negotiator - was particularly brilliant and we cannot thank her enough for not only doing her job brilliantly, but the role of most other people involved in our chain. Without her keeping everyone else moving and communicating, it would have taken months longer to complete on our property than it did - so thank you Trudie! Hopefully we won't be moving any time in the near future, but if and when we do, Frosts would be our first port of call. I'd recommend them to anyone in the area if you want a professional, courteous and high standard service in what can be a stressful and emotional time. Thank you!

Chloe · 9 February 2018 · Frost's Estate Agents Harpenden

Agent replied · 31 May 2023

Thank you very much Chloe we really appreciate you taking the time to let us know your thoughts. We will pass on your comments to Trudie and the team, we are sure they will be delighted to hear that you were pleased with the service that they were able to give you. If you need any further help in the future please do not hesitate to give us a call.

5/5

Facebook

Many thanks to Matt, Trudie and Shaun at Frost's Marshalswick for working hard on the sale of my property. The team were professional throughout and provided regular updates throughout the whole process. Special thanks to Trudie for linking my onward purchase when the pressure was put on!

Annie · 5 February 2018 · Frost's Estate Agents, Wheathampstead

5/5

Facebook

Shaun, Matt and Trudie really did go the extra mile ! Would highly recommend to anyone looking to sell or buy. Shaun really went out of his way we sold and bought through Frosts, Shaun gave us regular updates throughout the process Matt and Trudie were also very helpful a great team effort.

Julia · 5 February 2018 · Frost's Estate Agents, Wheathampstead

5/5

Google

Exceptionally friendly and efficient.

Tatiana · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Tatiana that's lovely of you to say so, we appreciate your feedback.

5/5

Google

Daniela Buondonna Thank you for all your help during our home move

Eshwan · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Eshwan Daniela will be really pleased to hear that you were happy with the service you received.

5/5

Google

Excellent service from start to finish. We can't fault anything.

James · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you James that really is fantastic to hear the team will be delighted. Thank you very much for taking the time to let us know.

5/5

Google

Very helpful and friendly service offered by Frosts

Lisa · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Lisa that's great to hear the team will be delighted to hear that you were happy with the service you received.

5/5

Google

Very helpful and commercial advice throughout, and whole process handled efficiently

Danny · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Danny that's great to hear, please don't hesitate to let us know if you need any further help.

5/5

Google

Rose Johnson was fantastic, she is enthusiastic and very helpfull

Rowan · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Hello Rowan, thank you for taking the time to let us know your feedback. We are sure that Rose will be delighted to hear that you were very happy with the customer service that you received.

5/5

Google

Excellent team in all honesty. Very professional, efficient and fun. Thanks for everything guys.

Mariam · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Mariam that's lovely to hear, we wish you well for the future and please don't hesistate to call if you need any further help.

4/5

Google

Great service from a friendly and approachable team who were dedicated to getting us moved in a short timescale.

Barry · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

That's great to hear Barry thank you for taking the time to let us know.

5/5

Google

Lovely team to work with. Very attentive and helpful throughout the whole process and kept me well informed.

Manjit · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Hello Manjit, thank you for your kind words we really appreciate it.

5/5

Google

Very good experience at all! Professional team and quick response. Staffs have been really helpful.

Heqing · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Heqing your feedback is much appreciated we are glad we could be of help.

5/5

Google

Excellent service provided by Daniella. Kept us up to date with everything and answered any questions we had. Thank you :)

Caroline · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Caroline it's very kind of you to take the time to let us know, Daniela will be delighted.

5/5

Google

Very satisfied with customer services provided by Frosts especially Mr Tom Weaver during our purchase

Radhakrishna · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Hi Radhakrishna we will pass your kind words to Tom, thank you for taking the time to let us know.

4/5

Google

Very helpful team but a special mention to Daniela for being so supportive; excellent communication!

Isaac · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Isaac we appreciate your feedback.

5/5

Google

Great service and easy to contact with any questions, I have no hesitation in recommending Daniella, Jake and the rest of the team.

Claire · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you very much Claire your feedback is much apppreciated.

5/5

Google

Professional, friendly and fast service. The agents have been supportive through the full process. I would recommend them to a friend.

Dmitry · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Dmitry it's kind of you to say so, we appreciate the time you have taken to rate us. Please don't hesitate to contact us if you need any help in the future.

5/5

Google

Lovely team that helped us so much in renting our first professional property. I would highly recommend them!

Hannah · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you Hannah we really appreciate you letting us know, we will pass on your message to the team.

5/5

Google

Very good experience with frosts, Tom weaver was very knowledgeable and helpful throughout the selling process and I couldn't be happier with the rest of the team and the service provided.

Craig · 22 January 2018 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you very much Craig we will let Tom know, we appreciate you taking the time to let us know.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Frost's Estate Agents,

Which Frost's Estate Agents, office has the most reviews?

St Albans has the most, with 1,184 reviews rated 4.8 out of 5, followed by Harpenden with 336.

Where are the Frost's Estate Agents, offices?

The four Frost's Estate Agents, offices, by town:

  • Harpenden: 6a Leyton Road, Harpenden, AL5 2TL
  • Marshalswick: 61 The Quadrant, Marshalswick, Hertfordshire, AL4 9RF
  • St Albans: 4 Chequer Street, St Albans, Hertfordshire, AL1 3XZ
  • Wheathampstead: 4 High Street, Wheathampstead, AL4 8AA
Has Frost's Estate Agents, won any awards?

Yes. In The Trusted Agent 2026 awards: Frost's Estate Agents,, St Albans won Platinum; Frost's Estate Agents,, Harpenden won Gold; Frost's Estate Agents,, Marshalswick won Gold.

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