Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleFrost's turned out to be a fantastic choice for our sale, having considered several agents. James Adams and the team were highly professional, conscientious and proactive in dealing with our case. I'd have no hesitation recommending them to friends and family.
Jon · 7 July 2018 · Frost's Estate Agents Harpenden
Agent replied · 6 July 2023
Thank you very much Jon that really is lovely to hear everyone in the Harpenden office will be delighted. We wish you well and please don't hesitate to call us in the future if you need any further help.
★★★★★ 5/5
GoogleThe advice and service I've received from Frost's with regards to my house sale has been first class, the team in the Marshalswick branch were both professional and friendly. I would really like to give a score of six stars out of five if it was possible. Have already recommended Frost's to friends.
Cliff · 7 July 2018 · Frost's Estate Agents Harpenden
Agent replied · 6 July 2023
Thanks Cliff we will let the team know, we wish you well for the future.
★★★★★ 5/5
GoogleI have lived in my house for 24 years and making a decision to move was very hard , I spoke to james who came round and made us feel quite at ease , we have now sold our house via the frosts Harpenden Team , i can not thank them enough for all the help that we have had from the team ,
Buying and selling a house is very stressful wondering what people are saying about your house , but Elsaida made sure that everyone that walked through my door took there shoes off and didnt ruin the new carpet .
Trudie our sales negotiator was fantastic making sure everything was on track , i would recommend Frosts to anyone that is moving .
Jackie · 7 July 2018 · Frost's Estate Agents Harpenden
Agent replied · 6 July 2023
Thank you very much Jackie the team in Harpenden will be delighted to hear that you were happy with the service. We wish you well for the future and please don't hesitate to call us if you need any further help in the future.
★★★★★ 5/5
GoogleElsaida, John and Trudie have been very helpful and supportive with our property purchase. As a buyer, I received excellent customer service from the team.
Thanks for constantly keeping us up to date and chasing all the necessary parties to ensure our exchange went ahead successfully. We look forward to completion and making our move to Wheathampstead!
Kulen_San · 7 July 2018 · Frost's Estate Agents Harpenden
Agent replied · 6 July 2023
Thank you very much Kulen_San we really appreciate the time you have taken to let us know what you thought of he service that you received. Good luck for the future and please don't hesitate to let us know if you need any further help.
★★★★★ 4/5
allAgentsHappy with the service
Rose was happy to help answer questions and advise during the process. I thought she fairly represented both our (the tenant) and the landlord's best interests in brokering an agreement we were both happy with and perseverant in getting things sorted quickly.
David · 12 June 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
allAgentsLetting
Rose has been both professional and friendly, exactly as Frosts advertise themselves. Always there to answer a question either on the phone or by email and if not available immediately always gets back to you either on the same day or within 24hrs. Highly recommend.
Joybells · 12 June 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
allAgentsSale of
Great team, very quick offer made (which says it all really!), both Ella and Daniela were very easy to get hold of and responsive to my queries. Ella particularly was excellent at chasing the various parties and keeping me involved and informed.
Grace · 8 June 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
allAgentsGreat
Rose was a delight to deal with, always professional and very helpful. The process of viewing and securing was efficient and timely. Thank you so much Rose !
K · 4 June 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
allAgentsPainless experience and good
My partner and I found Rose to be extremely helpful, as well as friendly and readily available for any questions/issues. She made the experience of finding a new home to move into easy and painless.
Caroline · 2 June 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
GoogleLily and the team at Frost's were exceptionally professional when letting our house. Through lots of changes of direction when thinking of moving they were patient with us and helpful throughout. Our house was let extremely quickly and the process of getting everything ready for the tenants was made easy. I would highly recommend them.
Hannah · 1 June 2018 · Frost's Estate Agents Harpenden
Agent replied · 31 May 2023
Thank you very much Hannah we really appreciate your feedback please dont hesitate to call us if you need any further help in the future.
★★★★★ 5/5
allAgentsSale
Excellent service and advice from Sales Team at Frosts. Kept well informed throughout by Ella, our Sales Progressor, who responded quickly and professionally to all issues. Highly recommended
Josey · 31 May 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
allAgentsJoyful
Rose was very helpful from the beginning of the process, to handing us over to the property manager. She always got back to me as soon as possible and called with a joyful voice when something was required. Very helpful, joyous and made the renting process very easy.
Ghook11 · 23 May 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
allAgentsFlat Sold !....A very
Many thanks to Tom for going the extra mile for me on the sale of my mother's flat. After some negotiating with the buyer he managed to get the price that I was happy to seĺl at. All your efforts were very much appreciated...many thanks.
And...Thanks to Ella for liasing between the buyer and myself, and for keeping me up to speed on the progress of the sale and keeping me informed of any questions the buyer wanted answered....many thanks.
Ricardo · 23 May 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
allAgentsExcellent
Wonderful service we received from Frosts Estate Agents. Rose was really helpful and understanding of our needs. Would highly recommend.
PB · 21 May 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
allAgentsRental 2a Etna
Rose has been helpful and professional in dealing with all aspects of renting 2a Etna Rd. She is very prompt at replying to any queries we've had and guided us through the process.
I would certainly recommend her to any friends/colleagues looking for a property.
Diane · 21 May 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
allAgentsGreat
We have recently sold our property through Frosts and having dealt with many agents they clearly stand out amongst their competitors for delivering exceptional customer service, great communication and a clear understanding of their clients needs. The marketing produced was second to none and we instantly received viewings and an offer we were delighted with, this has helped us secure our dream house. We are actively recommending Frosts and can't thank the team enough for their hard work and pro active approach, huge thank you to everyone involved.
NB · 20 May 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
allAgentsEfficient and
Quick sale. Achieved best price. Kept the chain together and kept me informed. Empathetic.
About as painless as house moving can be.
Helen · 17 May 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
allAgentsAmazing
Neil, Stuart and Ella kept us informed every step of the way and were very patient and friendly throughout our property purchase. A really professional service from a team who were always happy to help! Would definitely recommend.
Katherine · 17 May 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
allAgentsGreat customer
I found my renting experience with Frosts and in particular Rose to be smooth, she was kind, professional, very helpful and at explained everything very thoroughly. Made the entire process easy for us. All I can say is Thank you Rose!
SandraB · 17 May 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
allAgentsBest
Thank you to Frosts for selling my property. They did a great job handling difficult situations and was very professional throughout. Ella, the sales progressor helped us so much on our onward purchase . Helping even more than the agent that I was buying through , who were no-existent in the transaction. Ella is knowledgeable and always gave a unbiased approach with clear options at each situation . Thank you again to all the team !
Rob · 16 May 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
allAgentsGreat
Competent professional who went above and beyond to ensure a speedy turn around. Open & clear communication from outset. very pleased with service...
Lee · 16 May 2018 · Frost's Estate Agents Harpenden
★★★★★ 5/5
GoogleWe have had an excellent experience dealing with Frost’s in Marshalswick. Matthew Brand has been honest, realistic, professional and very patient throughout our process. The team have also been efficient, helpful and friendly. Thank you to all involved!
DA-London · 23 March 2018 · Frost's Estate Agents, Marshalswick
Agent replied · 21 March 2024
Thank you David we appreciate the time that you have taken to let us know your feedback and we wish you well for the future.
★★★★★ 5/5
FacebookTom, was easy to deal with, professional and competent. He was efficient and helped us book a huge number of viewings within the first 24 hours and has our complete confidence. We are grateful for all his time and help with selling our property
Stephanie · 5 March 2018 · Frost's Estate Agents, Wheathampstead
★★★★★ 5/5
allAgentsLost faith in renting, an
Lost faith in renting, an estate agent in St Albans let me down,felt abandoned,stayed away from renting for 4 years, 12 days ago took a chance on frosts in Harpenden, Lily Fowler restored my faith,, I move in today ,, happy days ,, thank you Lily.
Oliver · 14 February 2018 · Frost's Estate Agents Harpenden
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
