Trusted Agent profile · Hertfordshire
★★★★★
1,871 reviews across 4 offices and 6 platforms
Frost's Estate Agents, has four offices, in St Albans, Harpenden, Marshalswick and Wheathampstead (Hertfordshire). Together they have 1,871 reviews on six platforms, rated 4.8 out of 5 overall.
1,729
Reviews on Google
All 4 offices
52
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 4 offices
20
Reviews on Trustpilot
Business-wide
67
Reviews on allAgents
All 4 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Frost's Estate Agents,'s four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Frost's Estate Agents,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Frost's Estate Agents, is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Frost's Estate Agents, is among the Lettings Agency of the Year Awards 2016 winners.
Source: Lettings Agency of the Year Awards 2016 winners, as published.
Frost's Estate Agents, and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2019, 2018.
2019 1 Silver and 1 Bronze ESTAS 2019 winners
2018 2 Silver ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Frost's Estate Agents, and its branches won The Negotiator Awards in three years, most recently 2019.
Negotiator Awards winners in three years, the group and its branches: 2019, 2018, 2016.
2022 2 Highly Commended The Negotiator Awards 2022 winners
2019 2 Silver and 1 Highly Commended The Negotiator Awards 2019 winners
2018 1 Gold The Negotiator Awards 2018 winners
2016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRose Johnson is highly professional and also friendly and positive. She can’t do enough to help and approaches everyone with a smile.
Thank you very much Jane, we really appreciate the feedback and I'm sure Rose will be delighted to hear how happy you were with the service you received.
5/5
GoogleI am in the process of selling my 84 year old fathers property following an illness. It has been his home for 64 years so is understandably stressful for him. Frosts have been amazing, keeping us updated and in regular contact. In particular Jonathan Zimmermann has gone above and beyond, doing viewings for us outside of regular hours and keeping in regular contact. Very grateful for the professional, yet personal service.
Thank you Sharon for your lovely feedback. Selling a property on behalf of a parent can be a very sensitive time, and we are so glad to hear we have lessened the stress for you and your family. I will pass your comments on to Jonathan and the team, who I'm sure will be delighted.
5/5
GoogleRose, the lettings negotiator has been brilliant. We lost the first house we wanted, and she pulled out all the stops to make sure we got something else suitable in the area.PositiveResponsiveness
Thank you Fiona that is great to hear, we are really pleased to hear that Rose helped you get what you wanted.
5/5
GoogleRating only, no written review.
Thank you for your great review score Csilla.
5/5
GoogleRating only, no written review.
Thank you Carlos for your 5 star review
5/5
GoogleRating only, no written review.
Thank you for your 5 star review, we are delighted to get such great feedback.
5/5
GoogleRating only, no written review.
Thank you very much Hugh, we really appreciate your review. Hope we can help again in the future.
4/5
GoogleRating only, no written review.
Thank you Jaunita for your kind review score.
5/5
GoogleRating only, no written review.
Thank you Diane!
5/5
GoogleRating only, no written review.
Thank you Andreea, we really appreciate the time you have taken to leave such great review score.
5/5
GoogleRating only, no written review.
Thank you for your great review score.
5/5
GoogleRating only, no written review.
Thank you Robin for your great feedback score.
1/5
GoogleRating only, no written review.
Thanks we appreciate your feedback, Rose will be delighted.
5/5
GoogleRating only, no written review.
Thank you Leonardo, we really appreciate the time you have taken to leave such great review score.
5/5
GoogleRating only, no written review.
Thank you Andy
5/5
GoogleRating only, no written review.
Thank you very much Anna we really appreciate your review.
5/5
GoogleRating only, no written review.
Thank you Seth
5/5
GoogleRating only, no written review.
Thank you Maliha
5/5
GoogleRating only, no written review.
Thank you Mandi Jayne
5/5
GoogleVery kind with others
Thank you Iman for your kind words and feedback.
5/5
GoogleGood and professionalism agency friendly stuff
Thank you Don for your great feedback, if we can help you further in the future please do not hesitate to contact us.
5/5
GoogleGood quality service with professional advice and efficient response.
Thank you for your kind review.
5/5
GoogleExcellent.service from Kitty Hills. Always ready to help.
Thank you very much Brenda we really appreciate your review and we know that Kitty will be delighted to hear your lovely feedback.
5/5
GoogleOur liaison has is Kitty Hills, always responsive and helpful with property management.
Thank you very much Nash for your fantastic review, we will pass on your great feedback to Kitty who I am sure we be delighted.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
St Albans has the most, with 1,184 reviews rated 4.8 out of 5, followed by Harpenden with 336.
The four Frost's Estate Agents, offices, by town:
Yes. In The Trusted Agent 2026 awards, St Albans won Platinum, Harpenden won Gold and Marshalswick won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 9 other industry awards since 2016.
