Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe recently relocated to the UK. Rose helped a lot so we could quickly find our new home in St Albans. She was incredibly responsive and attentive, was always available to answer our questions and guide us through every step, making our transition to a new country smoother than we could have ever imagined. Thanks!
Zhu · 25 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi Jean,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's St Albans Lettings.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on lettings@frosts.co.uk.
★★★★★ 5/5
GoogleThanks so much Team Frosts! You guys are all awesome and handled our renting process so so well. Special thanks to Rose, she’s so amazing and made our experience run smoothly and she handled everything professionally.
She Handled all our random questions, our nonstop phone calls, and made sure we had all the info we needed to move into our beautiful new home.
Monika & Durim x
Toffeegirl · 25 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi Jean,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's St Albans Lettings.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on lettings@frosts.co.uk.
★★★★★ 5/5
GoogleRating only, no written review.
Anne · 23 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi Jean,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck with the sale of your home and
if you have any further questions please do not hesitate to
reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleFantastic experience, Trudie had been amazing throughout, brilliant communication and dedication to see the sale through
Ian · 23 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi Ian,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's Marshalswick.
We wish you the best of luck with the sale of your home and
if you have any further questions please do not hesitate to
reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleHarry was great at ensuring the process of signing our new tenancy was smooth and efficient
Hollie · 23 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi Hollie,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's Lettings.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on lettings@frosts.co.uk.
★★★★★ 5/5
GoogleI just let my home through Frosts and I wouldn't hesitate to recommend them. In particular, James, Darcie and Choe have been incredibly helpful and professional.
Stuart · 23 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Thank you Stuart for leaving us a five star review!
★★★★★ 5/5
GoogleRose from Frost's was very helpful in acquiring my new flat! Very happy with the service the agency gave me. Would reccommend.
MMJ · 23 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi MMJ,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's Lettings.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on lettings@frosts.co.uk.
★★★★★ 5/5
GoogleTrudie was amazing and a true sanity in a crazy time. Her support and kindness went above and beyond what I would expect from an estate agent. Frost really came through for us!!! Thank you to all of you at Frosts and a very special thanks to Trudie!
Sarah · 23 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi Sarah,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's Marshalswick.
We wish you the best of luck with the sale of your home and
if you have any further questions please do not hesitate to
reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleMine and my partners first time using Frosts St Albans to rent a property, and we had the pleasure of dealing with Rose, throughout every step she has been helpful, efficient and made the whole process which can be stressful an actual enjoyable experience. Could not recommend more.
Adam · 23 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi Adam,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's Lettings.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on lettings@frosts.co.uk.
★★★★★ 5/5
GoogleI have been a private tenant of Frost's since 2017 and I can't express enough how thankful I am for all the help and support over the past 8 years.
We have been receiving 5*-plus level of service from our property manager, Sheetal Shah.
Sheetal has always been very professional, polite, helpful and kind and just one email or phone call away.
Massive thank you to Harry, who is being most incredible and helpful with the transition to our new property.
It's obvious that there is good culture of hard work, great customer service and respect at Frost's!
Thank you, Sheetal, Harry and Frost's team!
Maria · 23 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Thank you Maria for taking the time to leave such a fantastic five star review! We will be sure to pass on your comments to the team!
★★★★★ 5/5
GoogleHarry at Frosts has been so great in helping us find our next home! From the moment I rang to enquire about the property I’d seen, he couldn’t have been more helpful, always answering my questions and being at the end of the phone for every stage of the process. We are now just over a week away from moving in and everything has ran smoothly thanks to Harry! Couldn’t recommend him enough if you are looking to rent in the Hertfordshire area! Thanks so much Harry!
Megan · 23 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi Megan,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's Lettings.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on lettings@frosts.co.uk.
★★★★★ 5/5
GoogleHuge shout out to Team at Frosts! They are the best agency to work with, without a doubt. Huge thanks to Darcy who made me and my Mrs happy.
We were anxiously waiting to know if our tenancy offer was accepted, and our main point of contact was away over the weekend. And Darcy gave her time and good care in finding and delivering the good news to us. It made us so happy as we fell in love with our new home. Can’t recommend Frosts more!
Durim · 23 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi Durim,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's Lettings.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on lettings@frosts.co.uk.
★★★★★ 5/5
GoogleI sold my house in St Albans with Frosts and they were excellent. Especially Neil Dowsett with his wonderful negotiating skills and calm efficiency in getting the deal done. Also Holly Reynolds for her passion and positivity in showing my home.
The whole team were amazing, razor sharp and supportive. They respond to you the same day if you have questions or issues. I would also suggest using Frosts recommended Solictiors too. Premier Property Lawyer's with Jade Smart working for Frosts clients only, to ensure a successful sale. They have also been outstanding during the process helping to guide you through the journey of conveyance step by step. A huge thank you to Frosts for all your hard work. I really appreciate your efforts.
Kimberly · 23 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi Kimberley,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's St Albans.
We wish you the best of luck with the sale of your home and
if you have any further questions please do not hesitate to
reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleWe couldn’t recommend Frost’s at St Albans more! From the start of our property search, the team were quick to figure out what type of property we were looking for and were very flexible arranging viewings for us. As first time buyers, things can feel overwhelming but the team (and in particular Neil and Rochelle) were there to help with any questions and concerns throughout the process. We hit a couple of slow points on the way to completion but Frost’s always stayed on top of things and went over and above to help us move things along. We will definitely go with Frost’s again in the future!
Kayleigh · 23 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi Kayleigh,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's St Albans.
We wish you the best of luck with the sale of your home and
if you have any further questions please do not hesitate to
reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleI couldn’t recommend Frosts enough when looking for a property to rent, Its my first time using them and I had the pleasure of dealing with Harry who actually sent me the property to look at after listening to everything that fitted my exact needs, booked me in on the day for a viewing and showed me around the place. I was quickly accepted and Harry has kept me updated along the way with the progress and continued in helping me with going forward with getting all my documents etc over. I also spoke to Rose a few times over the phone who couldn’t have been any nicer. My experience with them has been beyond great, and Harry especially has went above and beyond in providing the best customer service 😊 Thank you so much! 10/10 🙌!
Sarah · 23 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi Sarah,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's Lettings.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on lettings@frosts.co.uk.
★★★★★ 5/5
GoogleWe have a lovely home in St. Albans and were looking for the right family to rent it. Sophie and Darcie provided exceptional professional support and quickly found the perfect tenants for us. I truly appreciate their hard work and expertise. I couldn’t recommend their service more! They also have excellent marketing skills to attract potential tenants, making the process smooth and stress-free for landlords.
Tien-Lung · 23 September 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi Tien-Lung,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's Lettings.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on lettings@frosts.co.uk.
★★★★★ 5/5
GoogleWell priced, good communications and a very friendly service
Richard · 23 September 2024 · Frost's Estate Agents Harpenden
Agent replied · 23 October 2024
Hi Richard,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's Harpenden.
We wish you the best of luck with the sale of your home and
if you have any further questions please do not hesitate to
reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleFrom my first conversation with Matt who onboarded us through to Tom who helped with the viewings and Trudie who sales progressed the long chain, the team worked extremely well together and kept me updated throughout. I cannot recommend the team enough! Thank you all!
Gemma · 24 August 2024 · Frost's Estate Agents, Marshalswick
Agent replied · 25 October 2024
Thank you Gemma for leaving a brilliant five star review!
★★★★★ 5/5
GoogleWe are extremely satisfied with Frost's for helping us secure the flat we wanted. Rose Johnson was amazing, she was attentive, efficient, and made the whole process smooth. We're grateful for her support and highly recommend Frost's services!
Cristina · 21 August 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Thank you Cristina for leaving us a five star review, we will be sure to pass on your comments!
★★★★★ 5/5
GoogleMy experience with Frost and Rose 🌹 Johnson was truly exceptional. They demonstrated the utmost politeness and were incredibly helpful throughout every stage of my application process. I would be delighted to collaborate with them again in the future. The staff is highly professional and remarkably courteous. I highly recommend their services.
George · 21 August 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Thank you George for leaving Frost's such a wonderful five star review!
★★★★★ 5/5
GoogleI have no hesitation in recommending Frosts Estate Agents, and Rose J in particular. She worked tirelessly on our behalf, with very successful outcomes. She has been persistent, diligent and highly professional throughout, and achieved in two weeks what another estate agency were unable to achieve in six months. Her communication is outstanding, and she has been a whirlwind of activity for us. I am so glad that we switched agency, and wish we had done it sooner.
Vicky · 21 August 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Thank you Vicky for taking the time to leave a fantastic five star review!
★★★★★ 5/5
GoogleI recently got an apartment to rent thanks to Frist agency St Albans especially Darcie for her help and communication l thank you.She has got good communication skills and patience to her customers l thank you Darcie wants again.Thank you Frost St Albans for making my life easier
Hilda · 17 August 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Thank you Hilda for leaving a brilliant five star review!
★★★★★ 5/5
GoogleRochelle was an absolute star supporting my sale and purchase in a consistent and transparent way. Her prompt and efficient communication in such stressful times is a rare exception in the industry. Would highly recommend.
Alex · 17 August 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Thank you Alex, what a wonderful five star review!
★★★★★ 5/5
GoogleMy partner and I were having an incredibly difficult time finding a new home, due to being pet owners and the market being so competitive at the moment. We were looking for months and Frosts were incredibly caring and understanding about our predicament. Darcie at Frosts took it upon herself to notify us when properties that accepted pets came onto their books, and even called us straight away when the property we ended up renting became available. She also took time out of her day to explain why it was so tricky to find a place as pet owners, in the current climate. We probably would have given up if it wasn't for Darcie's tenacity and compassion. Feeling like we had someone rooting for us made all the difference. Thank you Frosts, very satisfied customer! 🖤
Strange · 17 August 2024 · Frost's Estate Agents, St Albans
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.